After 10 years in our house, it was finally time to replace our (already old) windows. I researched…read moremultiple companies and sat through a handful of unnecessary dog-and-pony shows before ultimately settling on True Crew. Our house is ~120 years old, and we've worked with many contractors over the years while renovating and updating. True Crew has been hands down our best experience. They were attentive to our needs, and helped guide us to wonderful new windows and front door for our house. Their communication was top notch, and when they said they were going to do something, they did it. Their pricing was extremely fair, and they didn't use the same high-pressure or gimmicky tactics that other companies used. The guys who handled the installation were friendly, prompt, and took extra care to ensure every window and the front door were properly installed. Honestly, I can't say enough good things about them. If you're shopping for windows, save yourself the sales pitches I endured and call True Crew. You won't regret it. 10 stars.

Reviews looked good, so I called to have someone come out to give me an estimate. Had a nice…read moreconversation, told him my availability and what I needed, He didn't have his calendar with him but assured me that he would call me later THAT day to give an appointment. Never did get that call. Cancelled the estimate. Reasoning: If you don't do what you promise while you are trying to sell me something, how unreliable are you going to be once I sign on the dotted line?

This team, from the owner to his field team, they were all amazing!…read more The owner was super helpful on the phone and was very responsive. His team came to my home quickly. They assessed the situation, even tried to fix the garage door opener that was already there. With no luck, I had to order a new one. During the process of ordering Dan was super informative and helpful, as I had many questions! When the team came back to install the new unit they were so respectful of my property and we're sure to pay attention to all the little details. I would definitely recommend this company and will use them again for my future garage door needs!

Super fast. Super cheap. Super professional. I mean really, how can you beat it? Thumbs up.read more

I work for a landscape company. We have an old, beat-up pickup truck that is used for random tasks…read more We've easily wasted hundreds of dollars trying to get it started because of worn out parts in the key tumbler. I called Midwest Locksmith and the dispatcher stated a tech would be out in 25-30 minutes. Ben pulls in within 30 minutes and reassures me he can fix our truck. I leave him to it and get a call 20 minutes later stating he is all done and the truck is fixed. Ben walked me through the reason we were having the issue and what he did to fix it, along with taking pictures throughout the process. It only cost us a little over $300 dollars and genuinely saved us much more. This is a great company and will be the first people I call if I ever need a locksmith again.

Business is shady no doubt. Tech stated when he arrived it would be $240 to make a key for my 2014…read moreChevy Camaro and it MAY OR MAY NOT WORK. If it doesnt work it'll be another $60 and of course it didnt work. That whole senerio is off. So he made another key and said my total owed was $300 I handed him $300 cash and asked for a receipt. Then he said if I want a receipt then I have to pay tax. What a joke. Stay away from this shady company. If he's willing to rip off the IRS then he's willing to rip off his customers like he did me. Plain and simple. The techs name is Ben and he's rude as can be. At one point literally yelling at me. Bad news Ben

I chose them by looking online. I was a walk in at their office. Polite, knowledgeable young man…read moreassisted me to pick out my product. Before I arrived home their project estimator called and made an appointment to come out. When he came out he fully explained what I had chosen and how they install the product. But he went further. He showed me some maintenance/repair we could do that would make the post installation even nicer. We did those things and are so happy with the results. We had three companies out and in price, care and communication Fort Wayne Door exceeded them all.

Wow. Class act business! Skip the big guys, call this locally owned business. Super nice on…read morephone. Was set up for same day service. Tech was running behind on another job and they called to let me know. They were happy to still come same day. I suggested them coming the next day as I had something I needed to do. They called the following morning as promised and were here as expected. On my initial call in I explained the issue with our opener and asked for a ballpark. They actually gave me a ballpark, unlike the other big companies. Very reasonably priced and they were happy to hook up the sensors I had on hand correctly as opposed to trying to sell me new ones. The tech was very courteous and pleasant. He even got everything "greased" up and explained to me how to do that myself. I asked him to change the burnt out bulbs and he was happy to do so as I couldn't reach them. A+ folks and A+ business practices. Happy to have a working opener again after spending hours trying to fix it myself, should have called them first. Keep up the great work.

So Happy with One&Done Maintence. Jon came out, he was very professional, and helpful. We needed a…read moredifferent mount, he went out of his way to go replace the one we had to fit TV. I would recommend Jon and One&Done Thank you, Dave, Sandy​

Wonderful to work with. Quick and straightforward. They came in fast to repair a drywall.read more

This company is calling people blind from a false VPN number to make it look as if they are in your…read morehometown. When they called me, they told me that I inquired about windows. I told them I did not. They said well you did. I said don't call me anymore. The sales person then told me that he will continuously call me repeatedly. This is harassment and a threat. Stay away from this company as they are scammers.

Hello ,I just had my windows done from centurion and am so happy and pleased with there work …read more I have been looking for a long time and had many companies come and give me a quote but not real professional and some were kinda of pushy . Doug came over and was just the best .Very professional and explained everything well and didn't bother having to repeat it . The Jason the owner came by to get what I really wanted and was so friendly and helpful . Then Mike stopped by and remeasured all the windows to make sure they were right . Jake and dj came to replace them and did a beautiful job and cleaned up everything like they were never even there . Oh and did I mention that Doug and his wife rescued a puppy and even Mike and his wife rescued a dog . You have to love a company that loves animals . I cannot say enough good things about this company . Thank you ; Doug,Mike ,Jason , Ben , Jake , DJ and all the rest of this company . I hope you get to open a store in Michigan soon and will always recommend you . Thank you very much J. Diamond

This review is for the product (actual doors and drawers) only, not the installation, as I can't…read morespeak to that, as I never interacted with them directly. I had my kitchen refaced in early February 2025, and the guy I used in Chicago uses Doors & Drawers to make the drawer boxes and cabinet doors (he also uses other companies for thermafoil doors and for full cabinets, so he doesn't work for D&D). The doors and drawer boxes seem to be well made (at least right out of the gate), and they were well packaged with protective foam/individually wrapped when the installers from my kitchen guy arrived with them. My condo kitchen has 22 doors, 4 drawer fronts, and 6 new drawer boxes (3 for a pantry pullout, 3 regular drawers), so the order was substantial. They also made the new crown molding that I wanted to fill a small gap between my cabinet top and ceiling soffit and the veneer side panels/toe kick. I went with shaker cabinets (2.5 inch rails and stiles) with a solid wood inset panel rather than MDF, so it's a reverse raised panel. I love the look versus the shaker on both sides because it feels more substantial. I went with maple and chili pepper stain. Everything matches really well. Their website and social media leaves a lot to be desired. I was browsing their site trying to make a decision about color/style and everything on their page seems to be from 2016 and earlier. Their Facebook page also recycles the same images (they posted a photo right before I selected my options that they originally posted in 2014 when I scrolled back in their posted photos), and they don't have an Instagram. I was a little hesitant to use them because some of the photos on their site/FB don't look great. The stain looks streaky sometimes in their sample photos and the lighting isn't that good, and some of the kitchens they selected aren't really show-kitchen worthy, so most of the example kitchens look dated and don't help sell their product. But, I guess they get points for authenticity -- maybe a lot of their customers are folks who aren't looking at Pinterest and Instagram every day. There are a few photos on their website that look more updated, but there isn't any information about the project so it doesn't help inform which wood/stain combo to choose. I was nervous going into it, but mine came out great (and not streaky!). They could really use a huge refresh on their website and social media pages to get some customer images from this decade. They only have about 10 kitchens that they rotate through in all their photos/posts. (They do occasionally post photos that aren't on their website, but I'm not sure if those are actually their products because it looks so starkly different -- almost like stock photos -- compared to their example projects). I also tried messaging them on Facebook and emailing them via their website to ask about the color of certain cabinets in their images online, as they don't always say which stain color/wood species their example images are from, and I was trying to identify some of the ones that I liked. They never responded to either contact. But, when my kitchen guy emailed them to ask if they had photos of maple wood with a wood stains that I was considering, they did email him some example photos that aren't on their website from other projects, which helped. I'll update the review in a few months as I see how they're wearing with time and humidity changes throughout winter, but so far I'm pretty happy. These do show finger prints like crazy, and wiping them with a dry cloth doesn't work so I bought some wood cleaner but I'm afraid to use it. The doors are definitely real wood, as I have had to adjust the doors a few times during the summer when the humidity made them expand and start to butt against each other when closing. I'll be curious to see how well they hold up to cleaning. I just think they're doing themselves a huge disservice with their lack of website/social media updates and not showcasing more recent kitchens. I also plan to contact them to ask about the chili pepper stain, because I'd like to find out the brand (I couldn't find any stain company with a "chili pepper" online, so they either make their own or re-name a Miniwax stain or something). I have wood barstools in my kitchen and some wood shelves in my living room that I would like to stain in the same color since I have an open concept space and would like to carry the shade throughout the space, or potentially order some extra veneer wrap that I could affix to the shelves. I'll be curious if they respond. I've added a cropped photo of part of my kitchen to show what the chili pepper on maple looks like to help other prospective clients, as I would've liked to have a recent photo when I was making my decision. I have a 30-year old existing true white tile backsplash and 6 year old white carrara quartz counters, so that's the color combo in the pic.

I would NEVER recommend this company to anyone. Oct 29 and…read more30-Installation. Installer was late both days. Paid them the second half ($10,000 total). Installer was missing some doors, knobs and restrictor plates. Oct 31-Called to let them know about a hole in one of the doors. Office lady said knobs on back order (2-3 weeks) and the installer will look at door with hole when he comes to install the knobs. Nov 2-Phillip (salesman) came out to look at the door with a hole. He took it with him for repair. He dropped the door so it had to be rebuilt instead of just repaired. Nov 16-Called D&D for an update. Replacement door won't be done until 11/21, knobs still on back order. Install will be after Thanksgiving. Nov 27-Door is done and knobs are in. Can't get installer out until 12/7. Dec 7-Installer threw out his back. Rescheduled for 12/10. Dec 12-Installer returned after 2 appointments being rescheduled. He didn't have restrictor plates. Hung the door that replaced the one with the hole and installed all the knobs. The hinges for the lazy susan door were on the wrong side so that has to be rebuilt. Jan 2-Replacement lazy susan door finished. Installer should call "this week" to schedule appointment. Jan 10-Called office because haven't heard from installer. Jan 18-Installer late. Lazy susan doors built too large, have to be rebuilt. Also showed installer that the replacement door from one with the hole is wrong style, has trim the others don't. Also showed him chip out of door under the sink. He took that to be rebuilt as well. Still no restrictor plates. Jan 24-Called office for update. Office is still waiting on installer to give them measurements to rebuild lazy susan door. Earliest they'll be back is mid February.