They responded immediately and got out there within a couple hours to a relatively complicated lock…read moresituation. Matt was very friendly and did a great job! Highly recommend!

Lock latch failed on 32 year old sliding Pella door. Still in great shape, but had wood and…read morealuminum added on lock end making normally easy replacement complicated. Matt came out the day I received the replacement and was able to repair avoiding a large expense to replace door. Great and fast service at fair price.

Great service!…read more Jacob is very responsive and got the job done quickly. I needed two keys cut for my car and he delivered. I think the value is pretty fair but I'm not an expert so do your own research as well!

Was very responsive and helpful. Glad he was there to help me out. Right place at the right time -…read morevery thankful.

Quality service at a value, great company for keys fast turn around and friendly…read more .

Awesome guy showed up about 20 min after I called got right to work had my truck key cut in about…read more20 min got a second key made for the price it was going to cost me to have some one come out on Monday to do it 3 keys cut 2 chipped ignion keys and a door key $200.00 on a Saturday morning....so Jason is my guy now and you should make him yours as well

Travis was very professional and seemed quite knowledgeable about his profession. He was on time…read morean resolved my problem. I'll use Lockout Express again if needed.

I called Monday, to see if he could cut a mobile motor cycle key. He told me he couldn't get to me…read moreuntil Wednesday. I thought WTF!!!! O'Well....Called him Tuesday morning, he said he might get to me in the afternoon. I called him back in the afternoon, to see if we were still on for Wednesda. He told me it wouldn't be till Thursday now????? He said cause I never gave him an address and blah..blah...blah... STAY AWAY!!!! He picks and chooses his jobs, by the least time and effort needed, to get dat money!!!! Not honoring who called first!!!! STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!

Would NOT RECOMMEND. Had them install a magnetic lock and security cameras for my business. Tech…read moredid not install the first lock correctly and then they charged me to have another one come out and fix it.

My locks were sticking causing me difficulty getting into my house. I called and they answered the…read morephone after 5 pm and were out the next day. I thought I would need new locks but they were able to fix the problem without the purchase of new door locks and everything is working well now. Very happy with their service.

Customer service was very unprofessional and rude. Nick basically told me to go else where bc he…read moredidn't want to take the time, his job by the way, to help see if they can even do the service needed. Then there was Candice. Also unprofessional and unpleasant. She had the nerve to laugh at me over the phone as I was explaining the horrible service! People don't waste your money or time here! I won't ever be back!!!!!

Great experience at 5129 Illinois Rd shop this morning! Charles (manager) quickly programmed (about…read more20 minutes) the refurbished fob I brought in for my Kia Sorento. He was very pleasant to work with. Price was far less than at a dealer & exactly what he had quoted 3 days prior. I highly recommend The Keyless Shop should you need any type keyless fob work done.