They responded immediately and got out there within a couple hours to a relatively complicated lock…read moresituation. Matt was very friendly and did a great job! Highly recommend!

Lock latch failed on 32 year old sliding Pella door. Still in great shape, but had wood and…read morealuminum added on lock end making normally easy replacement complicated. Matt came out the day I received the replacement and was able to repair avoiding a large expense to replace door. Great and fast service at fair price.

Found him when my mom's key broke in half and we went to his place and he made a key in less that…read more20 minutes for us! Very reasonable prices and worked like a charm.

I was traveling from Dallas to Ft Wayne to assist my parent, going into a full assistance nursing…read morehome & lost the key to my rental car. I received the highest level of professional service, EVER. The effort, speed & quality of work was absolutely beyond exceptional. I was very stressed due to my parent's circumstance, before I lost my rental car key. The service level was above & beyond anything I have encountered. The understanding & concern of my situation was amazing. This level of work ethic & character are a very rare find in this day & age. Incredibly lower price than any other price I received. I could not give a higher recommendation. Truly.

Awesome guy showed up about 20 min after I called got right to work had my truck key cut in about…read more20 min got a second key made for the price it was going to cost me to have some one come out on Monday to do it 3 keys cut 2 chipped ignion keys and a door key $200.00 on a Saturday morning....so Jason is my guy now and you should make him yours as well

Quality service at a value, great company for keys fast turn around and friendly…read more .

Great service!…read more Jacob is very responsive and got the job done quickly. I needed two keys cut for my car and he delivered. I think the value is pretty fair but I'm not an expert so do your own research as well!

ABC did a great job and showed up when they said they would. He removed the front door lock and…read morereplaced it with the new, electronic lock with code, along with another locked door handle on another exterior door with key. He offered advice and had the one lock I needed. There are no locksmiths in Lima, so I had to pay for travel time, but the efficiency of his work was worth it. I will recommend in the future foe other projects!

My family just visited the location at 5129 Illinois Road, FtWy, IN 46804. Brandon helped us out…read moreand we were able to get my Dad a new Key Fob for his car. Brandon was easy to work with. Very kind, and quick. I will refer all my family and friends to him.

Customer service was very unprofessional and rude. Nick basically told me to go else where bc he…read moredidn't want to take the time, his job by the way, to help see if they can even do the service needed. Then there was Candice. Also unprofessional and unpleasant. She had the nerve to laugh at me over the phone as I was explaining the horrible service! People don't waste your money or time here! I won't ever be back!!!!!

Travis was very professional and seemed quite knowledgeable about his profession. He was on time…read morean resolved my problem. I'll use Lockout Express again if needed.

I called Monday, to see if he could cut a mobile motor cycle key. He told me he couldn't get to me…read moreuntil Wednesday. I thought WTF!!!! O'Well....Called him Tuesday morning, he said he might get to me in the afternoon. I called him back in the afternoon, to see if we were still on for Wednesda. He told me it wouldn't be till Thursday now????? He said cause I never gave him an address and blah..blah...blah... STAY AWAY!!!! He picks and chooses his jobs, by the least time and effort needed, to get dat money!!!! Not honoring who called first!!!! STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!

The technician was really nice and professional... he came to make me the key in less then 20…read moreminutes He came with gloves and mask just so I can feel comfortable with the COVID outside ... he even wiped the key after he done Making it !! First class service !

From the owner: Lock Repair, Emergency Services, Residential Services, Commercial Services, Safe Locksmith…read moreServices, Building Lockouts, Vehicle Lockouts, Lock Changing, Cabinet Lock Services, Key Duplication, Lock Installation, Rekeying, Broken Key Extraction

My locks were sticking causing me difficulty getting into my house. I called and they answered the…read morephone after 5 pm and were out the next day. I thought I would need new locks but they were able to fix the problem without the purchase of new door locks and everything is working well now. Very happy with their service.

Would NOT RECOMMEND. Had them install a magnetic lock and security cameras for my business. Tech…read moredid not install the first lock correctly and then they charged me to have another one come out and fix it.

BEN was great. he came within 30 minutes. He was so friendly and professional. they are getting all…read moremy future business.

My car key fob had the unlock button fall off from years of wear and I needed it replaced. The…read morelocksmith was recommended to me by my brother since he had the same problem and got it fixed with this business. The locksmith came out and had everything done within 30 or so minutes - so he was very efficient and knew what to do. The main issue is that this service cost me $300 after tax, while it only cost my brother $150 after tax for the exact same service of fob replacement and reprogramming the key to work with the car. My brother had his fob fixed only about a month prior to this so I cannot understand how there would be a 100% price increase within a month timeframe. In conclusion - the locksmith knows his stuff and will get the job done, but will change prices how he sees fit and not tell you this until after the service was complete. I was expecting to only pay the appx. $150 tab, same as my brother, but was then basically forced to pay double because the service had been completed and the locksmith was at my house to do the work with the car key fob. This is very unprofessional and predatory for a business to do after the fact, as I would not have called them if I knew about the insane price hike.