EverStar Realty has been managing my rental property in Pasco for the last 6 years…read more That should tell you something! Recently, one of my units had a leaking window due to heavy rains which did some water damage. I called in the situation via the EverStar pager system at 2;30 AM and Megan responded to the situation immediately. Great work Megan. You won't find a better crew than Gayle, Fran, Teresa, Tammy & Megan! GREAT GOB, THANK YOU FRED DRIGGS

Don't rent through this company they are horrible. Brenda Anderson and Joanna Taylor are the worst…read morepeople to work with. They suck at communication and they will do anything to try and keep your deposit. Then they will charge you for stuff that didn't need to be charged. (Like cleaning Fees after you've had professional cleaner come in and clean the place before you moved out). They kept my $2500 deposit and then charged me $2000 dollars on top of that for cleaning and repairs. House was in the same condition as when we first moved in. Then when I tried to dispute it they didn't ever respond to me by phone or mail, but claimed that they did. Then sent the charges to collection. Will be getting an attorney and taking them to small claims court.

We started looking for homes about a year ago with Jeremy Asmus through Kenmore and appreciated him…read moreso much on our way to finding the perfect house! He was always on our side and helped make our first home buying experience as simple and stress-free as possible. He was fantastic about answering all our questions and giving us good advice. Jeremy was always available for home tours on a moments notice. He was prompt with his responses and always seemed prepared. We would recommend him to anyone!

I recently joined the Kenmore team because I was tired of being a property manager. I brought them…read morea completely remodeled property. Everything was freshly painted inside and out. When I walked through it with them, we discussed how they would be a little move in cleaning cleaning, since everything was brand new. I expected that agreement to be honored When I got the cleaning bill, I was dismayed. I was charge for full cleaning as if it was a move in disaster. WhenI inquired they told me three cleaning staff had to mop the newly painted already mopped floor five or six times. That is a complete fabrication or they were milking the job. I had a witness with me before they cleaned and took pictures so I disputed this claim. Kenmore operations refuses to do any kind of dispute, resolution, even though we discussed the lower cleaning rate, New customers might want to check out the dispute resolution process as so far my emails are ignored by the operations manager, with no response after disputing for two months. My issue is basic principle. I do not like it when people take it advantage of me or not honoring agreements. I am keeping my eyes open as this is my first experience with Kenmore Team. I have had to work with the operations team on Appliance Repair, and we have had a modicum of success there. I am just I'm unhappy about the lack of dispute resolution and complete lack of communication regarding my concern. I guess I'm just supposed to suck it up when they thrust bills on me that I don't agree with.

Christee Powell with Crown Property Management has managed our rental property in Richland for the…read morepast 16 years. She's AWESOME! She always kept us promptly advised of any situations with our tenants, helped us find really good renters, and sent our rental payments to us in a timely fashion. CPM's accounting software is easy to understand too. We own several rental properties in different states and out of all our property managers, Christee is absolutely the best. She's a gem!

0 stars. Absolutely worst rental company I've ever had to deal with. First day in New place,…read moremicrowave just didnt work. Would not turn on. Took them 2 months to replace it. Garage door breaks after 5 months. Leak under sink after living in house for 5 months and they're trying to make us pay the bill. Furnace has not worked properly for almost 3 weeks and we have gone without heat for a whole week. My kids bundled in blankets. We've tried to be patient. Communication extremely slow and they're always trying to charge tenant for their broken things in their shitty rentals. Stay away!!!

First of all I relish my privacy above all other things. RPM…read moreleft me alone. The few times they wanted to do an "inspection" was to MAKE MY STAY IN THAT HOUSE better. The one time I needed some lights fixed...they were right there to get it done. Good folks..I wouldn't hesitate to rent one of their houses again. Steve Sutter Kennewick

Have rented a property from Teal Property Management for the past 4 years and have appreciated…read moretheir approach. They are not constantly in our business but do their inspections and fix what needs to be fixed. They have treated us fairly throughout our time.

Melissa Montgomery is great! Very knowledgeable, very effective. Knows the area quite well.read more

Distinctive properties is taking money from the government to manage property but they won't…read moreeven come to look at the house , people are using it for dumping trash, and squatters have moved in police have been called 8 times in as many weeks, I think that they are taking money dishonestly

This review is long overdue. I have used Celski & Associates on numerous occasions for issues with…read moresurreptitious and fraudulent tenants. I owned a rental property in Richland that provided short-term rental agreements to women and mothers who were recovering from abuse, so they could save to buy a home. Unfortunately, a man ("JB")who was working on a sub-contract for my old company requested to rent a room there. After obtaining the women's approval for him to move in temporarily, it only took nine days for him to be fired from the sub-contract, break the lease, begin acting perverted toward the women and start being genuinely disgusting in conduct and communication. Further, JB decided to sublet the downstairs living room to a transient and began throwing parties whenever he could. Jason quickly helped me get rid of the transient he was subletting my home to, it took me a few weeks to get him out but in this state that is fast. Jason then filed an eviction on my behalf against JB, then briefly represented me when JB tried to sue me - which was dismissed because of a failure to state a claim. Bad tenants have a knack for attempting to sue their landlords when they are held responsible for their wicked behavior and told to abide by their contract. Jason then guided me through the legal process and helped me facilitate having JB removed from my rental. JB fled the home the day before our hearing. Although that concluded Celski and Associates' services for me, they also provided me with guidance on how to sue JB in small claims. Jason later represented me against my roommate and tenant, Aaron Kelly, who is more well known locally as "the Fred Meyer shooter" or "the Richland shooter." This was during the lockdowns and Aaron took full advantage of terrorizing my home and my friends who lived there with me. Jason indicated he has done thousands of evictions at this time and knew precisely what type of person Aaron was and warned me about all the behaviors I will encounter. Although not technically legal advice or services, Jason's guidance through the ordeal kept me from being sued by Aaron and kicked out from my home which was Aaron's plan to take over my home. When it comes to both legal knowledge and experience, as well as being conscientious, empathetic and understanding of what these people are doing to you, the entire Celski and Associates team go the extra mile for you. I have also been represented by Alyssa recently in a dispute with a grifter who my actual tenant decided to sublease a room to in my rental. The tenant needed a cheap room for her and her daughter to escape from her abusive separated husband "AW." However, once she moved in, she sublet the room to him without my knowledge or permission. Alyssa was knowledgeable, efficient and forthcoming with me on what could and could not be done in this unique situation. Alyssa used an entirely separate body of law to have AW ejected from my home. Since he was there under the permission of my tenant but without my permission or consent to be there and because he had never signed a contract with me, nor paid me a penny of rent; he was neither a squatter nor a tenant, she told me he was an illegal occupant. This knowledge and expertise from her resulted in the ejectment process (different than an eviction) go much faster and even successfully motion for the court to hold the decision for him to pay my legal fees and court costs. Moreover, Alyssa helped me with the damage this adult child was causing to my property and provided me with guidance toward getting a restraining order against him once we discovered he is a wanted fugitive with multiple R.O.s against him in WA and other states. In addition to guiding me on other recourse I could take with my insurance agency to repair some of the damage and file a complaint with the prosecutor's office (for his destruction of property, domestic violence, and other crimes/civil claims). I should add I have only had three "bad" tenants in my 10 years of renting and have had many more great tenants. If you rent, you will most likely encounter a bad apple at some point, it's inevitable. When you do, I give my highest recommendation to Celski and Associates for their professionalism, conscientiousness, zealous advocacy and ability to solve your issue(s) as quickly and efficiently as state law will permit. Also, considering costs, they have a very reasonable retainer that is much less than other firms in the area and charge the average hourly rate as other firms. They also consult with you to make decisions that save you money and provide guidance on alternatives that may keep you out of costly litigation. If you have an issue with a tenant, or anyone taking advantage of you on your property, and are looking for representation; Celski and Associated should be the first firm you call to help you. They are outstanding.

Disappointed. My son and his roommates moved out of one of your properties. Myself and my husband…read morewent to help. I personally cleaned out the refrigerator. It was clean. We saw no visible damage and the walk through was fine. Now all of a sudden there was food in the frig and repairs had to be made to eat up their deposit. I know it was a lie because I cleaned the frig myself.

We had contacted other realtors in the area, but we didn't receive the customer service we felt we…read moredeserved. When we contacted Jim Arneson he made sure that we got the information we wanted and needed in a timely manor. He was always available and answered all of our questions. He was there for us from start to finish and beyond! Thank you Jim!

From the owner: Commercial Real Estate Sales Leases…read moreBroker Opinion

This message is a little late getting posted but want to send praises out to Todd for helping us…read moreout with our home sale. We were in a difficult situation and Todd assured us he could help and he did! It took tries at a couple different programs available to him but he never gave up and finally found a solution that worked. He helped get some necessary work done on the home and found a buyer in a very reasonable time. We even came out of the deal with a little money in out pockets! I can't recommend Todd and his team highly enough, he is very good at what he does. Thanks, Todd !

I almost foreclosed on my house due to his negligence. He…read morecalled a company without my permission and sent me the bill!! This company inspected the septic system. Although the septic works, there was drainage problem. Anyhow, this delayed the sale of the house another several months, (I had to kick the tenants out) because he wanted to find a bid to connect the septic to the city sewer. He told me it'll be $4500, but it was $17,500. Finally, I found a cash buyer on the house for much lower, just so I wouldn't foreclose on this house.