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    Crown Property Management

    2.5 (23 reviews)
    Open 8:00 am - 5:00 pm

    Services - Crown Property Management

    Apartments

    Property management

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    7 years ago

    Robin was awesome. House in good shape. Bathroom/s need cleaned.

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    10 years ago

    $21 Convince fee for paying my rent online on time. This is stupid.

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    Ask the Community - Crown Property Management

    Kenmore Team - Kenmore Team

    Kenmore Team

    (17 reviews)

    We started looking for homes about a year ago with Jeremy Asmus through Kenmore and appreciated him…read moreso much on our way to finding the perfect house! He was always on our side and helped make our first home buying experience as simple and stress-free as possible. He was fantastic about answering all our questions and giving us good advice. Jeremy was always available for home tours on a moments notice. He was prompt with his responses and always seemed prepared. We would recommend him to anyone!

    I recently joined the Kenmore team because I was tired of being a property manager. I brought them…read morea completely remodeled property. Everything was freshly painted inside and out. When I walked through it with them, we discussed how they would be a little move in cleaning cleaning, since everything was brand new. I expected that agreement to be honored When I got the cleaning bill, I was dismayed. I was charge for full cleaning as if it was a move in disaster. WhenI inquired they told me three cleaning staff had to mop the newly painted already mopped floor five or six times. That is a complete fabrication or they were milking the job. I had a witness with me before they cleaned and took pictures so I disputed this claim. Kenmore operations refuses to do any kind of dispute, resolution, even though we discussed the lower cleaning rate, New customers might want to check out the dispute resolution process as so far my emails are ignored by the operations manager, with no response after disputing for two months. My issue is basic principle. I do not like it when people take it advantage of me or not honoring agreements. I am keeping my eyes open as this is my first experience with Kenmore Team. I have had to work with the operations team on Appliance Repair, and we have had a modicum of success there. I am just I'm unhappy about the lack of dispute resolution and complete lack of communication regarding my concern. I guess I'm just supposed to suck it up when they thrust bills on me that I don't agree with.

    Celski & Associates - Infested with carpet beetles. All over the walls and carpet. Took 3 months for them to get the "paperwork"  done to have someone spray.

    Celski & Associates

    (41 reviews)

    This review is long overdue. I have used Celski & Associates on numerous occasions for issues with…read moresurreptitious and fraudulent tenants. I owned a rental property in Richland that provided short-term rental agreements to women and mothers who were recovering from abuse, so they could save to buy a home. Unfortunately, a man ("JB")who was working on a sub-contract for my old company requested to rent a room there. After obtaining the women's approval for him to move in temporarily, it only took nine days for him to be fired from the sub-contract, break the lease, begin acting perverted toward the women and start being genuinely disgusting in conduct and communication. Further, JB decided to sublet the downstairs living room to a transient and began throwing parties whenever he could. Jason quickly helped me get rid of the transient he was subletting my home to, it took me a few weeks to get him out but in this state that is fast. Jason then filed an eviction on my behalf against JB, then briefly represented me when JB tried to sue me - which was dismissed because of a failure to state a claim. Bad tenants have a knack for attempting to sue their landlords when they are held responsible for their wicked behavior and told to abide by their contract. Jason then guided me through the legal process and helped me facilitate having JB removed from my rental. JB fled the home the day before our hearing. Although that concluded Celski and Associates' services for me, they also provided me with guidance on how to sue JB in small claims. Jason later represented me against my roommate and tenant, Aaron Kelly, who is more well known locally as "the Fred Meyer shooter" or "the Richland shooter." This was during the lockdowns and Aaron took full advantage of terrorizing my home and my friends who lived there with me. Jason indicated he has done thousands of evictions at this time and knew precisely what type of person Aaron was and warned me about all the behaviors I will encounter. Although not technically legal advice or services, Jason's guidance through the ordeal kept me from being sued by Aaron and kicked out from my home which was Aaron's plan to take over my home. When it comes to both legal knowledge and experience, as well as being conscientious, empathetic and understanding of what these people are doing to you, the entire Celski and Associates team go the extra mile for you. I have also been represented by Alyssa recently in a dispute with a grifter who my actual tenant decided to sublease a room to in my rental. The tenant needed a cheap room for her and her daughter to escape from her abusive separated husband "AW." However, once she moved in, she sublet the room to him without my knowledge or permission. Alyssa was knowledgeable, efficient and forthcoming with me on what could and could not be done in this unique situation. Alyssa used an entirely separate body of law to have AW ejected from my home. Since he was there under the permission of my tenant but without my permission or consent to be there and because he had never signed a contract with me, nor paid me a penny of rent; he was neither a squatter nor a tenant, she told me he was an illegal occupant. This knowledge and expertise from her resulted in the ejectment process (different than an eviction) go much faster and even successfully motion for the court to hold the decision for him to pay my legal fees and court costs. Moreover, Alyssa helped me with the damage this adult child was causing to my property and provided me with guidance toward getting a restraining order against him once we discovered he is a wanted fugitive with multiple R.O.s against him in WA and other states. In addition to guiding me on other recourse I could take with my insurance agency to repair some of the damage and file a complaint with the prosecutor's office (for his destruction of property, domestic violence, and other crimes/civil claims). I should add I have only had three "bad" tenants in my 10 years of renting and have had many more great tenants. If you rent, you will most likely encounter a bad apple at some point, it's inevitable. When you do, I give my highest recommendation to Celski and Associates for their professionalism, conscientiousness, zealous advocacy and ability to solve your issue(s) as quickly and efficiently as state law will permit. Also, considering costs, they have a very reasonable retainer that is much less than other firms in the area and charge the average hourly rate as other firms. They also consult with you to make decisions that save you money and provide guidance on alternatives that may keep you out of costly litigation. If you have an issue with a tenant, or anyone taking advantage of you on your property, and are looking for representation; Celski and Associated should be the first firm you call to help you. They are outstanding.

    I should've read these reviews before wasting $45 on the application that takes about 1 month to be…read morereviews

    SVN | Retter and Company - Ben Murphy Managing Director

    SVN | Retter and Company

    (4 reviews)

    Consider renting a property that isn't managed by this company…read more We have always made an effort to be low maintenance tenants and handle everything we can out of pocket. I have always tried to make my property manger's life easier as a token of karma, should we ever need something from them. I have repaired appliances and toilets at this property, paying out-of-pocket for materials. I paid for an exterminator to spray the premises for an alarming number of paper wasp hives after being stung multiple times (most painful sting I've experienced to date). We have paid rent on time and kept the property in great shape. I even showed the property to prospective tenants. In hindsight, that was a mistake with this company. Renting from them is very much a business transaction for them. When we purchased a home a month before our lease expired, they took every time they could out of our security deposit, including an $800 lease break fee that isn't mentioned anywhere in the lease or the landlord/tenant law handbook they provide. They charged $48 to clean the sink and oven, though both were left spotless. $120 for locks, $152 for carpet cleaning, etc. So consider renting elsewhere. Perhaps we were spoiled by previous landlords that put effort into the relationship part of the business. Don't expect that here. Don't do anything that is not required of you. Expect an experience not dissimilar to renting from an apartment complex.

    We hired Debbie to manage our units and were disappointed. I'm not sure our tenants received…read moreinitial contact or welcome packets promised as they had to get her info from me. Our tenants reported the app was difficult to work with, work order requests and communications seemed to be at a very low and incredibly slow level or responses were altogether lacking. Listings were posted with incorrect information. In 3 short months, we had 3 lease break fees as Debbie was not able to work quickly in resolving issues, satisfying our renters, and avoiding contract breaks. Water leaks were not fixed before mold growth invaded. We lost over $18,000 in rental income from vacancies in 2023 and came away feeling she was in it just for the buck. She never issued us an apology. Save yourself the grief and find a different property management company.

    Crown Property Management - propertymgmt - Updated May 2026

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