We started looking for homes about a year ago with Jeremy Asmus through Kenmore and appreciated him…read moreso much on our way to finding the perfect house! He was always on our side and helped make our first home buying experience as simple and stress-free as possible. He was fantastic about answering all our questions and giving us good advice. Jeremy was always available for home tours on a moments notice. He was prompt with his responses and always seemed prepared. We would recommend him to anyone!

I recently joined the Kenmore team because I was tired of being a property manager. I brought them…read morea completely remodeled property. Everything was freshly painted inside and out. When I walked through it with them, we discussed how they would be a little move in cleaning cleaning, since everything was brand new. I expected that agreement to be honored When I got the cleaning bill, I was dismayed. I was charge for full cleaning as if it was a move in disaster. WhenI inquired they told me three cleaning staff had to mop the newly painted already mopped floor five or six times. That is a complete fabrication or they were milking the job. I had a witness with me before they cleaned and took pictures so I disputed this claim. Kenmore operations refuses to do any kind of dispute, resolution, even though we discussed the lower cleaning rate, New customers might want to check out the dispute resolution process as so far my emails are ignored by the operations manager, with no response after disputing for two months. My issue is basic principle. I do not like it when people take it advantage of me or not honoring agreements. I am keeping my eyes open as this is my first experience with Kenmore Team. I have had to work with the operations team on Appliance Repair, and we have had a modicum of success there. I am just I'm unhappy about the lack of dispute resolution and complete lack of communication regarding my concern. I guess I'm just supposed to suck it up when they thrust bills on me that I don't agree with.

Shawn was great to me and my family. She helped us find our new home. She listened to what we were…read morelooking for and followed through.. I highly recommend her to sell or buy a new home..

I honestly can't say enough good things about Shawn - as first time homebuyers we had SO many…read morequestions, wanted to see every house under the sun, and were really worried of being taken advantage of. Shawn made herself completely available to us at our every convenience, despite her crazy busy schedule, meeting us before and after hours to accommodate our schedules and showed us every single home we wanted to see. She was so knowledgeable and so helpful - even talking us out of homes she didn't think were the best fit for us. It was really important to her that we had a quality home that would last, have great re-sale value, and that there were no hidden surprises once we closed. Lo and behold, she found us be perfect house, made sure we had the best inspectors, and even worked several perks into the contract. Best realtor in town!

Piper was our agent when we bought our house in 1991. She was terrific then, so naturally when it…read morewas time to sell, we reached out to her again. Piper is the best! Selling a home is never easy, but she definitely kept it seamless and made sure everything got done, on time. With her knowledge of the market we got a great stager (Sharon Atchison), priced it correctly and had multiple offers in a week! Piper is simply the best local realtor in the Tri-Cities.

my name is Dakota Cline and i work for Bekins moving and storage. I recently had the pleasure of…read moredoing work for one of pipers clients. the client I worked for had nothing but good things to say about piper, she said she was extremely helpful and responsive and even helped do some touch ups with paint and other things inside the house to get ready to sell. being that I also serve people in the process of moving i feel that these are very important qualities and should be considered when looking for a realtor.

Ken and Cyndee were the absolute best. We had a unique circumstance which required them to navigate…read morewhat we thought were challenges but there experience, communication and people skills made it "seem" easy. My family is forever thankful! DB

Cyndee, Ken, Karyn and the entire team are the best. From the beginning of our house hunt in the…read moreColumbia Basin area I felt that my wife and I were deeply understood. We were never pushed or prodded. Their knowledge and expertise of real estate was above and beyond what I expected from a realtor. Each team member was clear about what he/she knew and didn't know. There was absolutely no BS or "pretend" to know. I am the type of person that wants facts and I am good with "I don't know, but will find out." I recoil when people give me their impressions of what "should be" rather than what factually is. Our shopping and purchasing was very smooth sailing. They mapped out a time-line and the process went as planned.

Paragon Corporate Housing is a Go-To place in the TriCities. For a couple of days, weeks or more,…read morethey make it easy, reliable and cost effective. If something doesnt work, like a tv remote, an email gets it fixed almost immediately. In past instances, even at a big name chain like Residents Inn, I didnt get a response like this. Look this service up if in their areas!

Seth Hammaker @ Markel Properties was an amazing agent. His dedication to us went above and beyond…read morejust being our agent. Seth was professional, friendly, honest and low pressure. We had a complicated move that he made as smooth as he could. I suggest him to anyone looking to buy, sell or both! I can not say enough about what a pleasure it was to work with him. I wish him well in his career. He deserves it.

Seth worked early mornings, late nights, and in between to help us buy our dream home and sell our…read moreold home! He was always available to answer our (many!) questions, responding via text, email and phone. He was professional, knowledgeable and communicative throughout the entire process. He also was patient during our extensive house search process, and during negotiations. We had multiple offers on our house, and each time he was able to negotiate a higher sale price. Seth truly kept our best interests in mind, wanting us to be happy with both the purchase and sale. Seth goes above and beyond to help his clients, he personally helped us get our old house ready to sell and even moved furniture to our new house. He did everything possible to expedite the process, we were able to make an offer on our house while on vacation, and moved in 11 days later. We highly recommend Seth, he goes above and beyond to earn his commission!

We had a custom home built in 2012 and Tracy and Steve stand behind their work. The home was built…read morein four months so we really had to make our change orders i.e. we added a few windows to the design and changed the flooring from carpet to wood, quickly. We have been very pleased with many of the choices we made especially the custom green beige stucco color. Stonecrest has a show room of tile, carpet, cabinets, etc. so it's easy to pick out the colors and match them to different rooms. We appreciated all the options and advice from everyone at Stonecrest. This is the first home we had built and it was a learning experience but there are always a few things that we could have changed in hindsight which is the case with building.

Our new Stonecrest home was built/finished several months ago (January) and we're very happy with…read morehow it turned out. The process of going with a custom builder instead of a spec home is very different and much more stressful. Most people don't understand this fact and have unrealistic expectations of how working thru issues should be handled. Tracy and the staff of Stonecrest, along with Ken Poletski from Community Real Estate did a good job of helping us navigate the process from start to finish. The end result is that we live in a beautify new home. Considering all the ups & downs while building a house during the fall/winter months, we have already recommended Stonecrest to others.

I would stay far away from this unlicensed company!!!!…read more they have two lawsuits pending and the owner (Joshua Hernandez) wants to act like he has NO IDEA what's going on with his own business blaming his dad (Nick Hernandez) for stealing from people that his dad and brother Nick Hernandez are ripping people off when Joshua Hernandez (owner) company now dissolved but is very aware of what is going on and this family is ripping people off. you will also see a yelp review saying "great family business" but Joshua denies he knows anything. when he clearly does and trying to avoid accountability to the people who wont allow them selves to be ripped off. I was one of them and there's another pending lawsuit against them. they still drive around doing work unlicensed since August 2024!!! if you see them you can call lNI as they have been fined by this agency and continue to conduct work. I hired this company in feb 24 to build a pole building and they screwed me over spent the money I gave more than 1/2 down and it did not all go to my project and I had to fund the rest of the project and am owed way more than the contracted price to finish my building they left the job and never came back and continued to give excuses but go work else where to steal from other people. the owner Josh Hernandez is now admitting he acknowledges his dad screwed me over and he's been to my home several times and acts like he didn't know this was a valley pros job!!!! lies after lies!!! do not trust this company. if you do at your own risk. they also ripped of another family in August 2024 for $7,000 they got no work completed and lawsuit is filed against valley pros as they refused to return there money. the owner is even friends with these people's son!!! there's is more people we are aware this company screwed over !!!! please come forward and STOP this company from ripping off our community!!!!! this is all public record go to LNi under contractors and put in valley pros and pull up they are not licensed to be conducting work and you will see to 2 lawsuits filed against this company with in the last month. if you deal with this unlicensed contractor be careful!!! they are based in Prosser Wa!!!

Hard working and got the job done. Very respectful and efficient. Finding a reliable company to do…read moremy home remodel was hard enough until I came across Valley Pros. Thank you Valley Pros Construction.