I was visiting from California and laid my phone down somewhere in the Hood River Wal Mart. When I…read morerealized it was missing, I notified the Customer Service Desk. They immediately went into action. I was a mess. I thought it had been stolen. My husband was waiting in the car. I went out to tell him what was going on. He came back in the store. A young associate asked if we had Life 360. I handed her my husbands phone and she immediately knew my phone was somewhere in the store. I told her what aisles I had been shopping on. She asked my husband to call my phone. She found it. This took approximately 60 seconds from the time she looked at our Life 360. She was one of 3 ladies who helped me. There was also a man checking receipts at the door who was so kind. I cannot say enough about these 4 individuals. Thank you so much. Your kindness and professionalism means the world to me.

do NOT go here. staff is unkind, store is a mess, they don't honor their own price tags and up…read morecharge you. ridiculous excuse for a store. spent 20+ minutes waiting for a " price check " for them to UPMARK the item over $25 from what it was listed as on their website. their excuse " we can't have staff in every isle every day ! " LOL . yes, you can. i have worked 7 retail jobs in the past 11 years and i know how that works. BOO walmart.

Haven't used the pharmacy but I stop here when I'm in need of personal items and I'm in the Hood…read moreRiver area. Service is always friendly and efficient. Like all Rite Aid stores they have all the norms. Health & beauty, vitamins, over the counter meds, snacks & chocolate, random seasonal items, even beer and wine. Last time I was there they had those fold up stadium chairs on sale for about $7 so I picked one up to keep in my car. Hoping outdoor concerts in the park and in the river will happen this year and if they do, I'm ready! There is plenty of parking in the lot out front.

One star is a gift. I'm not sure what's going on over here, but I've had to drop my merchandise…read morewhile in line and walk out of the store my last two trips, waiting in long line to know where. From the manager down, it's like the world is in slow motion in there, time and motion seriously comes to a near halt. What's going on, is the ventilation bad? Are they drugged? It's like a West World episode on slow motion. If there is management with any sort of customer service understanding in the Northwest, he or she needs to get into this place quick. It's a mess. Thank You, Dustin Lee 5419419800

Most of the employees excel in customer service and people skills. They seem to really care about…read moretheir customers.

Not enough staff. Yup, too much on corporate profits. I have been waiting for a simple prescription…read morefor 4 hours. Wake up America, contacted your congressman to stop for profit healthcare.

This Walgreens always seems to be stocked like it's the second week of the pandemic. Employees are…read morenice and theft is an issue here but the store could be less apocalyptic.

This has been my go-to Walgreens for the 20 years I've lived in Portland. It's not that clean,…read morethere are always street people sleeping against the wall or begging me for money when I enter, but I keep going back. The people that work there are very nice and provide great customer service. It's not their fault that the area where the store is located has become so run down. I'm always making homemade greeting cards and Christmas cards; I order online and pick them up here. Prices can't be beat and photos are always good quality. As I've mentioned in other reviews, I prefer the smaller versions of stores because it's easier to go in, grab what I need, and leave. I'm forever running a bunch of errands and this Walgreens fits the bill. Definitely smaller than most, but I don't need it to be larger. I'm coming here for a few items I can't get elsewhere. In. Out. Done. I've no experience with the a Pharmacy because I use Rite-Aid so this review is for the store itself. It's convenient for me since I drive by every single day going to and from the gym. There is plenty of parking in their own lot which adds to the convenience factor.

Early afternoon on Sept. 22, I received the wrong vaccine shot (flu instead of the latest COVID) at…read moreSafeway Pharmacy in The Dalles. After my spouse and I filled out the lengthy paperwork and spent an hour in the waiting room (the Pharmacy was busy), we finally got our shots. But the assistant who administered my shot glibly dismissed my request for her to enter the vaccine information on my COVID card, saying that "we don't bother with doing that anymore". (Had she done so, the error presumably would have been caught right then and there.) It was only hours later that I discovered a voicemail from the pharmacist asking me to call back. He said that they had discovered their vaccine mistake minutes after we left, and profusely apologized for it. Several internet websites indicate that occurrences of administering the wrong vaccine are "extremely rare". Regardless, whichever facility you may choose for receiving your shots, you may well want to triple-check what vaccines(s) you are to about to receive. Obviously, staff should already be doing this, themselves, but ---!

Outstanding compassionate staff from start to finish. They work as a team and it shows. Excellent…read moreautomated notification system. Pretty much a Diamond in the back of the store.

Warning!!! Watch out…read morefor the self check out police! If you have over 15 items, you will get scolded! But you say...you only have two checkout lanes open with long lines... they don't care. You are bad, how dare you check out with 18 items! Now go show your receipt to the security at the door on your way out, you might have stolen something. Oh and anything locked up you cannot buy... no one ever answers those call buttons. Shop here if you want to be treated like crap or ignored.

made unauthorized substitution for online order. i ordered 2 bottles of cranberry juice to be…read moredelivered. i marked the box stating "NO SUBSTITUTIONS, they delivered pineapple juice instead. the is the 2nd time they got my order wrong. last time i ordered quart bottles of orange juice, and got gallon bottles instead. i have NO room for big bottles. of course they charged me the higher price for the WRONG bottles as well. this is a pattern with them very poor customer service.

Stopped here for travel toiletries and snacks. Oh! And the…read morerestroom :) The restroom is locked; ask an associate for the code. Snacks....plentiful although some shelves looked a little empty as if they were about to restock. I didn't see any Pepsi products so I opted for a Coke and Sprite. I did find some Mielle hair oil that I hadn't seen before... needed that! And I'm glad they sell travel size toothpaste and deodorant.

Had a few glitches with the pharmacy, but they have been trying really hard to fix issues and…read morealways work something out so I can pickup my meds. Thanks folks!

This Rite Aid is clean, well stocked, organized and the service I received from several staff…read moremembers was friendly and helpful. There is plentry of parking out front making it super convenient to stop in. While spending time in Hood River, we drove out to The Dalles one day. Needing several items that I had forgotten to pack, I was able to pick them up here plus some random purchases after seeing some great sales on seasonal items. Scored a new fold up chair for under 5 bucks! Cheap prices on beer, wine, mixers and snack food. Not the healthiest, but definitely vacation supplies!

I have been to this rite aid twice now and still can't get my prescriptions transferred from a…read morePortland Rite Aid. Today put the nail in it. I saw 3 employees working on the pharmacy. I stood by the Pick up counter and patiently waited to be served (I was the only one there). No one acknowledged me, so I went to the Drop off counter. That cashier actually started to walk away. When I did get a chance to ask about transferring, she replied she wasn't sure and to go to the Pick Up counter. By then, there were 2 more customers waiting in line at the pick-up window. I'm really disappointed in the staff there and will be transferring my prescriptions to another pharmacy as the Dalles location is unhelpful.

I have had incredibly frustrating and frankly disrespectful experience. Being told to walk all the…read moreway back out to a bus stop just to throw away a tissue--especially while accompanying my 85‑year‑old mother--is unreasonable. And when the store itself is dirty, cluttered, and clearly not being maintained, it makes that kind of treatment feel even more insulting. When a business expects customers to follow rules, they don't even uphold themselves, it erodes trust fast. You deserved basic courtesy, a clean environment, and a little common sense from the staff. As a business and not having a garbage for your customers is disgusting. Then once again to tell a customer to leave your property to throw something away is so disrespectful. I can't see or family ever wanting to use your business again. Do better

First off. -3 stars is what this deserves. This not being able to at least give zero stars is a…read moredisservice to mathematics. Secondly - I started watching Ted Lasso again this week, and I really want to be curious and not judgmental but damn this store really, really makes that hard. The parking lot is empty. Ok. thats fine, this should be easy then. I look all over for a waste basket as I walked a mile up with a coffee to get this passport photo after specifically looking online. If there is one thing I hate most in life is wasting my time with capitalism. Not a single waste basket in the parking lot. This area has been high foot traffic for neighborhood loitering - so maybe that makes sense. Upon entering - no waste basket. I really want to just litter in the store. There is no employee upfront. The photo section is in its usual place. This place is eerily silent. Did i literally jump from Ted Lasso to the Last of Us on my walk up here? I walk over towards the photo area and a guy in shorts and a shirt carrying a product says hello to me, like he works there. I think - wow - even the customers here are crazy. I get up to the photo area and a tumbleweed goes blowing by. (Not really, but it seemed like a scene in an old western. I notice that this photo area is tore up. There are consoles that have clearly been removed, but nothing has been touched up. The guy who belongs more at the beach than working in retail is now up at the front cash register milling about. I'm looking around for where the heck is the white background for the photo. I press the "i'm begging for someone to be paying attention to customers" button and the entire store is notified that oops, they did it again - and aren't doing their jobs. The wayward customer makes his way back over and asks me if I am picking something up. Now I deserve an award for holding back, because i really wanted to inquire as to why he felt it appropriate to report to work dressed like that without any professional indication he works there - but instead I skipped to - I'm here for a passport photo. "Oh thats been broken a long time". Hmmm. Ok. "Your website says you do them here." "(I don't remember what dumb words he said, because I just thought wow - this place has totally given up.) Sure Amazon and the online world have zapped the marketplace, but have some g'damn self respect to run a store worth visiting. Walgreens should immediately remove this location from their brand because one thing is evidently clear is that no one that works within these four walls gives a duck about anything. I thought for a minute that maybe the real employees were being held hostage in the back, and I ran into the evil, maniacal criminal mastermind in shorts working the heist out front - so if this makes the news tonight - oopsie. At least I got a decent walk in and got to think about this review on my way back for 23 minutes. I'm sorry Ted Lasso, I'll start over the Lasso Way tomorrow.

Hey gang! Love my local Hi-school pharmacy! Everyone knows…read moreme by name, they are so kind and helpful to me and not making me uncomfortable about being full deaf. They have items there that are so interesting and hard to find! A great place to find an unusual and creative gift for any occasion. I get smiles and hugs every time I go in! They make coming to the pharmacy fun! I highly recommend even for prices on beauty items. Love my pharmacist who is very keen and up to date on things! Love you guys! Deaf Betsy

Out in white salmon there arent many places with things you need. This place had a decent amount of…read morethings youd find at walgreens.