Haven't used the pharmacy but I stop here when I'm in need of personal items and I'm in the Hood…read moreRiver area. Service is always friendly and efficient. Like all Rite Aid stores they have all the norms. Health & beauty, vitamins, over the counter meds, snacks & chocolate, random seasonal items, even beer and wine. Last time I was there they had those fold up stadium chairs on sale for about $7 so I picked one up to keep in my car. Hoping outdoor concerts in the park and in the river will happen this year and if they do, I'm ready! There is plenty of parking in the lot out front.

One star is a gift. I'm not sure what's going on over here, but I've had to drop my merchandise…read morewhile in line and walk out of the store my last two trips, waiting in long line to know where. From the manager down, it's like the world is in slow motion in there, time and motion seriously comes to a near halt. What's going on, is the ventilation bad? Are they drugged? It's like a West World episode on slow motion. If there is management with any sort of customer service understanding in the Northwest, he or she needs to get into this place quick. It's a mess. Thank You, Dustin Lee 5419419800

Not enough staff. Yup, too much on corporate profits. I have been waiting for a simple prescription…read morefor 4 hours. Wake up America, contacted your congressman to stop for profit healthcare.

I miss RiteAid. The pharmacy workers here at Walgreens don't even look you in the eye. So…read moreunfriendly, but beyond that, they have take 3 weeks to fill a script and had to be asked multiple times to transfer a prescription from RiteAid. The prescription was never transferred or filled. Finally just had to ask doctor to write a new one. Not sure what's going on at this place but I'm hoping it improves in the future.

Staff in training, working out the kinks.....everyone trying really hard to provide great service…read more Please check in at your promised ready time even if you haven't gotten a text yet.....technology sometimes fails and they rely on it to serve an entire section of the Gorge!

Staff is very knowledgeable, helpful, and friendly. Sometimes the actual insurance is a nightmare…read moreand Cassidy is always there keeping the needs and care of the customer an utmost priory, working through the insurance nightmare and keeping us customers happy is kind of a no win battle but the hard work is definitely noticed and appreciated!

Had a few glitches with the pharmacy, but they have been trying really hard to fix issues and…read morealways work something out so I can pickup my meds. Thanks folks!

Stopped in to pick up some makeup and shampoo. Was surprised to find out they have a beauty…read moreconsultant! Anna was fantastic. She helped me pick out shades of lipstick that worked with my skin tone. And one that didn't work after I purchased it and tried it on, she let me return for a different color. That's customer service! Store was well stocked, clean and organized. I can't speak to the pharmacy as I didn't use their services. Plenty of parking in their private lot.

This Rite Aid is clean, well stocked, organized and the service I received from several staff…read moremembers was friendly and helpful. There is plentry of parking out front making it super convenient to stop in. While spending time in Hood River, we drove out to The Dalles one day. Needing several items that I had forgotten to pack, I was able to pick them up here plus some random purchases after seeing some great sales on seasonal items. Scored a new fold up chair for under 5 bucks! Cheap prices on beer, wine, mixers and snack food. Not the healthiest, but definitely vacation supplies!

I have been to this rite aid twice now and still can't get my prescriptions transferred from a…read morePortland Rite Aid. Today put the nail in it. I saw 3 employees working on the pharmacy. I stood by the Pick up counter and patiently waited to be served (I was the only one there). No one acknowledged me, so I went to the Drop off counter. That cashier actually started to walk away. When I did get a chance to ask about transferring, she replied she wasn't sure and to go to the Pick Up counter. By then, there were 2 more customers waiting in line at the pick-up window. I'm really disappointed in the staff there and will be transferring my prescriptions to another pharmacy as the Dalles location is unhelpful.

Can't run a PHARMACY with no Phamacist! I've shown up twice…read moreduring business hours with no Phamacist no duty to sell prescriptions. Not sure how that worksbut highly unprofessional. Maybe pay your staff better so you can keep them? Just a thought?

Worst pharmacy ever I have ever used. When medications are in short supply they simply clear them…read morefrom the queue after a week and leave it up to you to constantly keep putting in a new request to have the medication filled over and over again. This causes complete chaos between patients and their doctors offices and delays critical care. It should be first come first serve not to be arbitrary by creating a unfair advantage to those that may not have been waiting up to 4 months for a refill.

Has a monopoly on Goldendale pharmacies and doesn't take Medicaid. That fact makes it dificult for…read moremany of the older and poorer residents to obtain their prescriptions. It is worth it to leave Goldendale to pick-up your prescription if you can.

This pharmacy used to be good, up until around the point Vitaly left…read more Now, they are so chock-full of people waiting for their vaccines that it takes half an hour, bare minimum, to simply pick up a prescription. It takes a little less time if you go through the drive-thru, but still, the response times are abysmal. The problem is that this *PHARMACY* now prioritizes all the vaccine people, who take precedence over prescription pick-ups. Ridiculous. Don't go here. Get your prescriptions filled at Rite Aid if you want decent service.

There's always a wait line to check out at this store. Always. It's tedious and annoying. But…read moretoday, Saturday March 16 at approximately noon, something special happened: the wait line was greeted and acknowledged by a wonderful cashier. I've never seen that happen until now. She engaged with every customer with a smile and enthusiastic greeting. The gentleman before me was trying to apply points for his purchase...an annoying and tedious process...and I had a badly sprained wrist so I was slow and clumsy, but she was supportive and very helpful in moving things along. She apologized to the customers in line, greeting each with a warm smile. (She also gave me some kind advice about using horse linament for my badly sprained wrist, but I was too distracted by pain to pay attention.) She was altogether wonderful. Please give this kind-hearted, generous employee a raise! She exemplifies the best of customer service!!!! I am having a miserable weekend filled with pain and unable to use my right hand. I accepted that nothing good would happen this day. But boy, I was surprised by the kindness and consideration of this cashier for every customer waiting to check out. She has been the bright spot in my miserable day. Thank you for hiring her, and please, please give her a raise!!!