This Rite Aid is clean, well stocked, organized and the service I received from several staff…read moremembers was friendly and helpful. There is plentry of parking out front making it super convenient to stop in. While spending time in Hood River, we drove out to The Dalles one day. Needing several items that I had forgotten to pack, I was able to pick them up here plus some random purchases after seeing some great sales on seasonal items. Scored a new fold up chair for under 5 bucks! Cheap prices on beer, wine, mixers and snack food. Not the healthiest, but definitely vacation supplies!

I have been to this rite aid twice now and still can't get my prescriptions transferred from a…read morePortland Rite Aid. Today put the nail in it. I saw 3 employees working on the pharmacy. I stood by the Pick up counter and patiently waited to be served (I was the only one there). No one acknowledged me, so I went to the Drop off counter. That cashier actually started to walk away. When I did get a chance to ask about transferring, she replied she wasn't sure and to go to the Pick Up counter. By then, there were 2 more customers waiting in line at the pick-up window. I'm really disappointed in the staff there and will be transferring my prescriptions to another pharmacy as the Dalles location is unhelpful.

Had a few glitches with the pharmacy, but they have been trying really hard to fix issues and…read morealways work something out so I can pickup my meds. Thanks folks!

Stopped in to pick up some makeup and shampoo. Was surprised to find out they have a beauty…read moreconsultant! Anna was fantastic. She helped me pick out shades of lipstick that worked with my skin tone. And one that didn't work after I purchased it and tried it on, she let me return for a different color. That's customer service! Store was well stocked, clean and organized. I can't speak to the pharmacy as I didn't use their services. Plenty of parking in their private lot.

Haven't used the pharmacy but I stop here when I'm in need of personal items and I'm in the Hood…read moreRiver area. Service is always friendly and efficient. Like all Rite Aid stores they have all the norms. Health & beauty, vitamins, over the counter meds, snacks & chocolate, random seasonal items, even beer and wine. Last time I was there they had those fold up stadium chairs on sale for about $7 so I picked one up to keep in my car. Hoping outdoor concerts in the park and in the river will happen this year and if they do, I'm ready! There is plenty of parking in the lot out front.

One star is a gift. I'm not sure what's going on over here, but I've had to drop my merchandise…read morewhile in line and walk out of the store my last two trips, waiting in long line to know where. From the manager down, it's like the world is in slow motion in there, time and motion seriously comes to a near halt. What's going on, is the ventilation bad? Are they drugged? It's like a West World episode on slow motion. If there is management with any sort of customer service understanding in the Northwest, he or she needs to get into this place quick. It's a mess. Thank You, Dustin Lee 5419419800

Not enough staff. Yup, too much on corporate profits. I have been waiting for a simple prescription…read morefor 4 hours. Wake up America, contacted your congressman to stop for profit healthcare.

I miss RiteAid. The pharmacy workers here at Walgreens don't even look you in the eye. So…read moreunfriendly, but beyond that, they have take 3 weeks to fill a script and had to be asked multiple times to transfer a prescription from RiteAid. The prescription was never transferred or filled. Finally just had to ask doctor to write a new one. Not sure what's going on at this place but I'm hoping it improves in the future.

Staff in training, working out the kinks.....everyone trying really hard to provide great service…read more Please check in at your promised ready time even if you haven't gotten a text yet.....technology sometimes fails and they rely on it to serve an entire section of the Gorge!

Staff is very knowledgeable, helpful, and friendly. Sometimes the actual insurance is a nightmare…read moreand Cassidy is always there keeping the needs and care of the customer an utmost priory, working through the insurance nightmare and keeping us customers happy is kind of a no win battle but the hard work is definitely noticed and appreciated!

not sure about incompetence but the service here is atrocious, 3 different times we have called to…read morehave my wifes meds moved from old pharmacy that our insurance wont work with, and they say no problem we will have it done and call you. never hear from them for days, finally called a 4th time just to find out they cant do it. we are having doctor send them over after filling we will see what kind of contact they have when script is ready for pick-up.

This pharmacy is ridiculously incompetent. On Friday I called the phone number ON MY PRESCRIPTION…read moreBOTTLE to request a refill and the computer told me it would be ready for pickup the following Monday after 11:00AM. I went in on Tuesday to pick it up and after standing in line for 15 minutes because there was only one person working the register, the technician told me it "wasn't ready yet" and they needed another thirty minutes to get it ready. I said what do you mean, 30 minutes? I ordered a refill on the computer line and it told me I could pick it up on Monday after 11. She said, "Well, that's the automated system. We'll get it started and it'll take 30 minutes to get it ready and you can wait for it." I said "What do I have to do to get a refill if calling the automated line doesn't do it? Do I have to come in here and ask an actual person for a refill in order to actually get a refill? What's the purpose of having a phone number to call to get a refill if that's the case?" She was not able to process what I was saying. She kept saying "It'll take 30 minutes and you can just wait for it." I said to forget it, this is ridiculous and I turned away to go and she tossed out a snotty "Have a nice daaay" as I was walking away and it made me so mad I got the manager involved. She was all "It's our fault, we're trying to catch up since Rite Aid closed, we're short-handed because no one wants to come and work for us because we're not offering enough pay, when you call the automated line you're the last in a line of 800 people then when you come to pick up your prescription we move you to the front of the line and fill it." Okay, so you're not really "working" on my refill and you need another 30 minutes to finish it up, you're actually waiting until I come in to pick it up to start it. I asked her the same question I asked the technician, if calling the automated line is pointless, what do I have to do to get a refill? Actually walk in to the pharmacy and request it from a person, at which time you will start working on it? She went back to the pharmacy and went behind the counter to fill the pill bottle and brought it to the cash register. As I was paying for it, she told me that since I was so unhappy with them this would be the last refill they would fill for me, like I hadn't already figured that out for myself. As I was driving home I got a text from Walgreens telling me my refill was ready to be picked up, good grief. They'll be going the way of Rite Aid any day now.

So, among MANY reasons why one may love Murray's Condon Pharmacy...I do because I was in desperate…read moreneed of a hair dryer (having forgotten mine at home), and I snagged the LAST ONE!!! (Sorry to everyone else who may have needed one that week...) I love browsing pharmacies for little knick knacks I don't need (but really want), and Murray's had all sorts of treasures, including a hot nut dispenser (candied almonds, walnuts, etc.)! There's even a sandwich shop inside. If you need a Condon souvenir, you should check out the pharmacy. I like the vibe in here a lot. It's got a very small town feeling, and the locals are super friendly. I like stopping in here even when I don't need anything.