Hooray for this Gilmer Service Department! A recent and…read moreurgent issue with my Jeep Wrangler was going to take Longview at least three weeks for an appointment. At the suggestion of a friend, I reached out to Stanley Jeep in Gilmer and they got me right in. Although my "unheard" of issue was a hard one to diagnose, the team hung in there, working with Mopar engineers, until they had my Jeep back to herself. The service department went out of its way keeping me informed, helping me be comfortable with transportation and I must add... was very personal and sympathetic when I lost my Dad suddenly during this process. Thank you Stanley Service Department!

Took my 2023 Jeep renegade to them for a rear oil seal leak that is still under warranty. Tomorrow…read morewill be three weeks that they've had my car and not once have offered any sort of rental or demo or anything for my trouble. I still don't know when I'll get it back and I'm driving up there now to try to get another status update.

This five star is for Jonathan Pankrez the service manager and his team! Jonathan went above and…read morebeyond to help us. We had originally purchased a used expedition in May 2020 and it was a maintenance nightmare from the moment we drove it off the lot. The sales side would only get a one star. The sales manager Mario always seemed inconvenienced when we would call about the problems we were having and always made it out to be a money issue. I told him we felt more like just another sale and not a customer that he valued and cared about. Had it not been for Jonathan in the service department it would have most likely been a huge legal ordeal. Jonathan did everything he could to try and fix the expedition. After a month of our vehicle being in the shop and several loaner cars, Jonathan helped us get into a new vehicle. We traded the expedition for a new dodge caravan and we are now very happy with our purchase. I highly recommend Jonathan and his team! Jonathan truly cares about the customer and their family!!

Rude staff Incompetent workers…read moreThe ford service department needs to hire people who know what they are talking about to answer the phones because the moron females they have working there couldn't tell the difference between a screw and a nail. Do not waste your time or money on this joke of a dealership.

Great place if your looking for friendly service and a fair deal. I would recommend this place over…read moreany other used car dealership in town because of the excellent service, fair prices, and friendly people.

This is the best place to get quality used cars in East Texas.read more

My done bought two cars there and both cars held were fair deals. Had a slight problem but it was…read morehandled quickly.

From the owner: We Specialize on New Car Trade-ins. Able for you to select the best vehicle for YOUread more

Upgraded my 2015 truck at Fairway yesterday. Hands down the best vehicle purchase experience ever…read more Parker in sales was exceptional. Jake and Jeremy in finance were outstanding. I'm 65 and have bought and traded a lot of vehicles in my day, this was the best. Thanks guys!

I have ways had a great experience taking my car to be serviced at Fairway Auto Center and I highly…read morerecommend them. They are professional, honest and dependable. I won't go anywhere else to have my car serviced.

The most stress free and painless car buying experience I have ever had. I made my first purchase…read moreof a new GMC truck from Dow last month. I expect I will be making all of my families future car purchases from them. Ask for Brandon Castle.

The worst dealer I been do business, giving me piece of shit car frame damage less than 5,000 miles…read morecar no recommended

Shannon stands behind his product and is willing to help me find the auto that suits my needs and…read moremy budget. He is not just trying to sell me on a payment or push some car on his lot to me. I recommend this business for its honesty

My brother bought me a 2012 Chevy Malibu 3 months ago. Well in 3 months I've replaced the battery,…read morethe starter and a fuel pump and now it's dead again. Oh and the towing expended when it left me stranded. I called the office several times and only received one call back from a new guy. Shannon is the only one I've actually talked to and that has gotten me nowhere. I've never dealt with a business with such horrible customer service. They got their money and they could care less that they sold my brother a terrible car that I'm now suffering with.

After confusion with a core charge, I spoke to the manager for explanation of the requested charge…read more After reviewing the situation he resolved the issue immediately. The service advisor Aaron Richardson was absolutely a gentleman and represents the company well. Overall a most outstanding service experience. Hats off to these two for helping a veteran back on the road.

Dakota was an outstanding salesman. He was willing to go above and beyond to help me find what I…read morewanted. The dealership as a whole is very friendly and personable. They worked with urgency and kept me informed every step of the way. I would definitely recommend making a deal with Brian Toliver Ford of Quitman!

Our most recent car is the third purchase we've made from the Gabriel/Jordan family of dealerships…read moreand we remain pleased with our experience. James and Daniel were very patient with us even though we were persistent about certain things w/ our purchase. We appreciate their time and their willingness to keep our business and would recommend them highly. Shannon has always taken great care of me in the service department. Service is always done in a timely manner. Dale in parts was super friendly and accommodating, finding me the perfect bug guard and bed cover for my truck. Overall, a great dealer with great customer service and down to Earth employees, and we look forward to using them in the future for our future car purchases.

Bad company to deal with. I hope people do not get caught up in their bad sales practice. Worst…read moreexperience I ever had on trying to buy a vehicle