Purchased my vehicle here and take it for service here every time it is due. Olivia is very helpful…read moreand professional.

Worst experience ever! They double deal so that whoever gets approved first gets the deal…read more This is also known as lying and cheating and reflects upon how management truly is as professions and individuals. All week my girlfriend had been in communication with the salesman. Today 9/25/21, Sat. we had an appointment at 1:45pm and sat our whole day around it. We both test drive the Dodge Durango. Bank had been called earlier that week and she knew what she could do. It was all left up to the test drive, interior and how much they would give for trade in. She sat down with salesman to await to hear from financial to only have the woman from financial to walk over and to tell us that the vehicle had just been sold! Really?? We spend a whole going through everything, set aside a whole Sat even both test drive to only have it sold out while we are going through the process?? What do you not understand about internal communication? So you start a deal with one person and just in case you don't make that sale you go ahead and offer the same deal to another? Management in all the sales area was at fault! The only person that wasn't and that truly sincere was the salesman we dealt with. It was also his last day there and from what we understand this is one of the reasons!

deserves 0 stars honestl. please don't waste your time buying a car from here. they don't want to…read morerepair anything. the mechanics they use will straight lie to your face and call you crazy. pay a fortune for a car just to have to pay so much more to have it constantly repaired

User Rating: 1 out of 5 stars…read more by Billy 03/17/2011 I purchased a vehicle from Mike Craig Ford in April 2010 and the salesman advised that there was still several thousand miles left on the manufacturers warranty, I later found out that I had been mislead and that in fact there was no coverage for the clutch. I advised the salesman Loy DeMoss of the problems I was having with the vehicle and he said he would get with the owner Mike Craig and get back with me. I will say that I have to this date received no call back from the salesman. Please do yourself a favor and stay away from Mike Craig Ford. I have filed a report with the BBB and since the dealer will not make the necessary repairs there is nothing they can do. The dealer could have repaired this for less than $500.00, but instead chose not to be honorable and stand behind the vehicle. I have had the vehicle checked by other reputable mechanics and have been told that the clutch plate is bad and evidently has been for quite some time.It is my belief that the salesman knew of the faulty clutch when he sold it to me. If someone from Mike Craig Ford wants to sell you one of their vehicles run and don't walk to another dealer who will stand behind what they sell. I learned my lesson the hard way and hope to help others avoid what I have been put through. I am an honorably discharged, disabled veteran and a senior citizen who should not at this stage in my life have to deal with people who will not be fair and honest.

We had a great overall experience!! We saw our desired vehicle online. Brandon was the one we…read morespoke with on the phone and the deal was easy easy!! He was a pleasure to work with. We were coming in from out of town (2 hours away) and he had everything ready to go for us. We did have a little battery hiccup once we got home but they worked with a local dealer to get it all resolved!! Highly recommended!! Thanks!!

My done bought two cars there and both cars held were fair deals. Had a slight problem but it was…read morehandled quickly.

From the owner: We Specialize on New Car Trade-ins. Able for you to select the best vehicle for YOUread more