Installed washer and tested it thoroughly before leaving. Very professional and friendly. Cost…read morequite reasonable. Would call for future services.

These guys are great. I called about our 20-yr old dishwasher's degraded cleaning performance. My…read moreintention was to see whether it would be cost effective to have the unit serviced vs just replacing it. Ebenezers gave me rich info on costs and detailed diagnostic tips over the phone, free of charge. When I mentioned I feel like I should pay for this, the response was, no, we're here to help, we make money on jobs. Like, who does this nowadays? Virtually nobody. Kudos.

Spoke to Blake and he dispatched Chris who came out to the house and asked a few questions about…read morethe problem we were having with our fridge. He knew exactly what the problem was and went to work. In less than 45 minutes he had it fixed. No parts just labor. Kudos to Chris for his skills and knowledge sharing. A pleasant experience with Appliance EMT from start to finish. We will recommend them to others. Bob P.

I called and spoke to Blake explained my problem with my gas range. He gave me some suggestions to…read moretry. His suggestions worked and I did not need him to come and do a service. I really appreciated his honesty and helping me on the phone. He could've come over charged me a service fee. I definitely will call if I have any other issues.

First time I used BL Appliance Repair. Repairman returned my…read moreinitial text message within an hour. He asked exactly what the problem was. Once I explained, he talked me through the problem and we figured out I didn't even need a repairman. This company has earned a loyal customer today. Thanks for your honesty.

Jerry quickly diagnosed the issues with my washing machine which I decided to replace rather than…read morerepair. Very professional and polite. Diagnosis charge very reasonable.

The technician was quick and knowledgeable! The owner of the business came also and was very kind…read more My dad has dementia and I kept worrying about him getting in their way, but he took the time to talk to my dad and it really made me relieved to not only get good/ fast service ... but to get quality customer service. Thank you for the good work and for being kind, sad to say that's a rarity these days.

Amazingly fast (was able to come out same day) and fair prices. Thanks for fixing my dryer!read more

Thanks for the attention to fix my under the counter icemaker and the respectfulness of your team…read more I appreciate the attention to detail as well.

iFiX is the best company I have ever called. Jonathan gave me expert advice on how to fix my…read morewasher, over the phone, 3 times, until it was working again. He didn't even charge me. I will always call him for appliance repair! He is the best! Thank you! Sharon

I was sorely dissapointed in this company's service. I was told to wait at my house between the…read morehours of noon to 4 to have a repairman come. I had to take annual leave at my work to sit there forever waiting. The worst part was that they showed up, looked at my appliance for ten minutes and told me it would cost $350 for the part, which is more than then entire appliance is worth. I told him I could buy a new one for that price, and he immediately broke into a selling pitch on their new appliances, like he planned it all along. I told him I wouldn't buy one from him and he kept pushing and pressuring me. I felt very uncomfortable. So after 15 minutes, I got charged over $50, for him to tell me absolutely nothing. It was a complete rip off, and I am out that money without any service rendered... make sure you know what you are getting into before having them come on a "service" call

I called Mike at Kiesel and he helped me fix my dryer over the phone though several phone calls. I…read morehad to go down and get a part they had it in stock and I was in and out. We are so fortunate to have a LOCAL Business like this one.

I called this place and have them come out and they looked at my stove and gave me two different…read moreprices and I so I went with the first one this was in July and they said my stove was fixed here it is September and my stove is not working again so I reached out to them by text and no reply back . It's so sad that that people take advantage of people during this time when things are so bad and people are just trying to survive paid this company over 300 bucks for nothing

I would most likely not call on Prime Appliance again. Their $89 diagnosis for our known problem…read morewith an old hinge on a Bosch wall oven involved no examination of the actual internal hinges or appliance. Further they were barely any help at all to try to source new parts (did most of the legwork myself). Instead they stuck a heavy wrench tool between hinge where the door meets the oven body and applied body weight pressure against the door -- which they said has worked for other customers it did absolutely nothing at all to fix our issue except to make everything worse. Then they spent the next 15 minutes telling me to consider a new $3000+ unit.

Found this place on KSL and messaged them asking about a washer dryer set. I was told they would…read morehave plenty later in the week. Upon arriving to the location they didn't have the type of set I needed. They told me they would have more the next day but didn't have any more for 6 days. Finally went to look at the set and they had sold 3 before I got there and was left with one set. The set they had, the washer was broken, so they told us they would get it fixed and deliver it to us. Instead they offered us a different one. Once delivered we paid them with a check. It has been 4 weeks and I have contacted them about cashing it and they said they would the following day. That was 2 weeks ago and they still haven't cashed it.

We recently moved to Ogden and were looking for a used washer/dryer, and found Rodrigo & Galaxy…read moreHome Appliance through an ad on KSL. Rodrigo & his wife take used washer & dryers, get them back into like-new condition, and sell them for a sweet price. They offer delivery service for just a little extra, and a 30-day warranty on all of their items as well as repair services down the road. Cash preferred, but they'll accept credit card for an extra charge. We bought a nice Samsung front-load set from them, they let us test them out in the store, then delivered the set later that evening. Our set has been working great for a month now, and we got a heck of a deal on it. Buy used to save $ and the environment, and support a super-nice, enterprising local family!

We've always been super impressed with the service we've received from here. They are quick to…read morerespond and their service techs are always very helpful and knowledgeable. Recently we had to get a new oven and we managed to get a great deal with a Black Friday sale. It was installed quickly and we were very happy!

I purchased a whirlpool refrigerator here 2/3 years ago and saw how they had 5/5 stars…read more I will never buy an appliance here again because of the pit bull receptionist. It broke down one week after I bought it and because they are right around the corner from me I walked in their shop and told the receptionist what happened and she told me to call whirlpool. I said that their door said sales and service and she argued that they had no service men and to call whirlpool I told her to take care of it because I had just purchased the refrigerator. The argument went on until the guy that sold it to me walked in. I told him what was happening and he understood the problem and would send a service man out as soon as he could, probably a couple of days. The service man came and replaced the computer and all was well. The refrigerator has worked ever since. The receptionist made me so angry at the time for her bad attitude I will not recommend this business to anyone in fact I will and have told friends the story of her not taking responsibility for their products that they sell and service. Love my fridge hate the receptionist.