We have had this company do work on both our personal home and rental property we own. They have consistently been reliable and reliably priced. The most recent service provided was moved up for prompt repair due to the prediction of rain that might cause further damage. read more

Run far, far away. These guys are complete crooks. They will run up their estimate as high as they possibly can. I wanted to get an honest opinion from them on some roof repairs and they sent me a $2000 estimate. I talked to two other roofing companies and they said no work was needed. They seem like they want to get a huge bull out of any job. They are only looking for a sucker. read more

Wilson installed a new roof on my house in 2008 after the big hail storm. They did a great job on the roof itself and also in working with me and my insurance company on the front end. Fast forward to this fall. During one of the recent, heavy rainstorms one weekend, a leak in the kitchen ceiling appeared. On Sunday I filled out the repair form at Wilson's web site and also left a message on the company's machine. At 8am Monday morning, I called again and talked to a company representative. As a result of the heavy rains that weekend, they were getting a lot of calls but I was "in line." On Tuesday afternoon a Wilson tech came to my house. In just a few minutes he figured out the cause of the leak: a vent from the hot water heater that hadn't been properly sealed by the plumber who had installed the heater AFTER the new roof in 2008. In other words, the Wilson roof was doing its job; but Wilson found and fixed the other guy's poor work and didn't even send me a bill. Count me as a very satisfied customer, indeed. read more

I am using Wilson roofing for my new house and old house so far I have great experience nothing but the best service I am really grateful to know all of the members in Wilson roofing company !!!! read more

This is without a doubt the best run, highly regarded roofing business in Austin. Where do I start? First, the owner was honest enough to tell me 5 years ago that we were in good shape and didn't need work done then. In a few years, he promised. Meanwhile all our Westlake cul de sac members had theirs completed by Wilson roofing. Now was our turn. 1. They've been in business forever. Have the best workers, highest quality products, and most importantly an AMAZING QUALITY CONTROL TEAM that shows up throughout the day to check on every detail. 2. They have two shifts that work their ass off. First shift 7:00 consists of 5 or 6 guys. Second shift comes about 3. They work hard until sunset, with the same quality control guys that show up and speak to the homeowner. 3. They are upfront that this is a construction zone. They replace every piece of questionable wood. 4. They arrive the next morning from 7- 11 and then a supervisor checks it out The legacy and respect for Wilson roofing is legendary in Austin! read more

Roof work was done quickly but those doing the accounting are a disaster. Did not bill me and then sent to wrong address even though they had my current contact info. The president texted me with no identifying information and said to "call him". Very unprofessional. Will go elsewhere next time. read more

Wilson roofing majorly repaired our roof 2.5 years ago when we purchased our new home. They were recommended by our realtor and seemed to have done good work then. 1 year ago the roof started to leak and the warranty was out. The issue was very minor and we still brought then back in five months ago - and they still are working on it. They are noncommunicative, slow, and change dates without warning, and are still have yet to give us any updated quotes. They respond barely to about every third to fifth email. I know they are capable of doing good work but this extended time frame and lack of communication is unacceptable. read more

Very professional and hard working crew. They quoted me a very good price and I appreciated how things were explained to me. Great company!

Our roof (about 15years old) began leaking in attic and hallway during a rain storm in Austin on September 28, 2021. Along with calling our insurance company, I called Wilson Roofing and a couple of other roofing companies. Wilson had been highly recommended in a Nextdoor post. One call to Wilson got the repair started. Everyone involved was responsive, professional, and pleasant. Their estimate to fix our roof was reasonable. We are very happy with the work. read more

I hired Wilson Roofing to install a new roof following a hail storm. They were not the low bid & one reason I chose them was they found damage not included in the insurance adjusters report. They said they would resubmit and could have it added to my claim. This was never done despite all the promises. In fact I Tami fed them about 30- days before the filing deadline. Someone came out & took measurements & they never filed the claim. It was all a lie to get my business. I deeply resent their attitude & would never recommend a firm that works this way...there are too many other good choices. Crooks!! read more

Wilson roofing was very friendly and professional in their pricing negotiations. Colt explained all the details about shingle options and adding a roof ridge. They did a high quality job. Waiting for the first big rain storm. read more

Wilson roofing is hands down the best in Austin. They have been serving the austin community for years and were recommended to me by several people. I'm so glad I decided to use them because they were extremely professional & easy to communicate with! 10/10 read more

Absolutely SHOCKED at how amazing this experience was. We obtained 6 quotes to re-roof our two story house that has steep pitches with new tiles. There was a $11,000 range in the quotes so we went with the lowest price, Wilson Roofing. The job took 3.5 days from start to finish (half the time we were quoted) and they left no mess. 5 stars all the way! read more

We have lived in our home for 8 years. It has a concrete tile roof. About 6 years ago we contacted Wilson Roofing to come and do some repairs after a storm and we had significant leaking. The cost was $8000 but the Wilson Roofing employee told us that a new roof would run about $45,000 and that a full new roof was not necessary. A year and a half ago we had some more damage to the roof in a storm. Again, we called Wilson Roofing. Our MasterCard was billed $1800. We never saw anyone come out or do any repairs. We called to see exactly what was done. Wilson sent a representative who did not get on the roof but rather simply described what he said had been done. He had no pictures but during a very hard rain, we had no leaks so assumed it had been done. Now, we are selling our house and we told the people who are buying it to call Wilson Roofing to inspect the roof. We have not had any problems but with a tile roof, you always want to make sure. When the buyer called, they were told that they were familiar with our house and that it needed an entire new roof and that would run $45,000. Wilson told them that on the phone without even coming to inspect the roof. You can imagine the buyer's reaction. They have had 2 other companies come to inspect the roof and neither company has seen more than a few cracked or broken tiles but no sign of any leaking or anything that would require an entire new roof. Not only has Wilson Roofing not backed what they did, but they lied to get a huge job! We are extremely disappointed in this underhanded behavior as it has prolonged our closing and made the buyer's have doubt. Just lately, Austin has had some very severe thunderstorms and we had no leaking. Wilson is an old company with a good reputation but for some reason they have now started misleading their clients. I will not recommend them to anyone and I suggest you get several opinions before you decide to use them for your roofing needs. read more

Jamie handled the estimate and coordinated our project which involved waterproofing a rather large upstairs patio. The job involved demolition of the existing tiles with waterproofing, and recreation of a slight slope to permit proper drainage. The company was communicative throughout the project, and insured our satisfaction. I would hire them again, and recommend the company without any reservation. read more

Wilson Roofing Co. exceeded all of our expectations. They took the time to inspect every element of our leaking chimney to carefully diagnose the problem and provided a clear and easy to understand recommendation for its repair. They stood by their bid throughout the entire process - not adding additional costs as the project developed. They completed the project on time and even went beyond the call of duty painting our second chimney top so the new chimney would match our old one. That was not part of the plan but we really appreciated their desire to leave our home looking its best. Their crews were polite, respectful of our home and cleaned up each night before they went home. Coby, our customer service representative, communicated with us each day keeping us informed on their progress and made us feel confident that everything was moving along as designed providing "peace of mind" during this entire project. I was told that Wilson Roofing was the best company for roofing issues in Austin. I can honestly say I now know why. I highly recommend Wilson Roofing Co. read more

When we first bought our old house a couple of years ago, we received notification from our newly acquired house insurance policy that we would have to do a complete roof replacement or we would be dropped from coverage. I spoke with Mark at Wilson and he was able to quote me both the cost of the full repair, but also came up with another cheaper option for a roof "tune-up" that would satisfy the requirements for the insurance company at a fraction of the cost of the full repair. They did a great job "tuning up" the roof and got rid of a couple ugly satellite dishes left by previous tenants, and our insurance company was satisfied. Thanks again! read more

Had storm damage to roof on adjoining building to my home. Estimator came out, said my roof overall was in good condition and just needed a repair to damaged area. Checked my other rood while he was there and said it was fine. He could have easily told me 'you need a whole roof' but didn't I cant imagine a job like this is profitable but they are honest. Repair was estimated, scheduled, and done exactly as scheduled. When I DO need a rood Ill be back to Wilson and will do my best to tell everyone I know about this honorable company. read more

RUN! Wilson "fixed" my roof in 2010, right after tropical storm Hermione. They charged my insurance company $1700, plus I had to pay my deductible. Part of their charges included work that I did myself, which my insurance company made them repay that portion of their bill. Now, here in October 2013 we had our first really heavy rain since 2010. The repairs Wilson did leaked like a sieve. Lots of water all over the floor, damaged walls, trashed windowsills. I called Wilson to ask someone to come look at the roof. The girl answering the phone said their work is only good for two years and they didn't need to come out. I told her I would have Wilson investigated for insurance fraud because I didn't believe they did any repairs. The guy came out, took a look and said there was nothing wrong. Started blaming everything on the builder. Sorry pal, the leak is coming from where you supposedly did your repairs in 2010. The right thing for you to do is come do what you should have done in 2010. I would never recommend these guys. Their attitude is horrible. read more

SHORT STORY: After I signed the contract I couldn't get them to actually schedule me, and eventually office staff barked at me "We're very busy and I can't have you calling here every day!" (I wouldn't have called at all had they ever gotten back to me), and "Your job happens when it happens!" LONGER STORY: Wilson bid $1200 each to install two 2x4 skylights in my roof (not including the inside work). I asked, "If I sign today, when can they be installed?" Wilson said probably in two weeks, three in the worst case. So I signed and emailed the contract back, but then I didn't hear from anyone to confirm about scheduling. After a few days of silence I started calling every 1-2 days to inquire, and they always said someone would get back to me, but nobody ever did. Finally on Day 8 after I signed the contract (at which point there should have been 6 days left on the probable install), I found that Wilson hadn't even ordered the skylights, and it would be at least *another* 2-3 weeks before the skylights were even on hand, and no telling when my actual install would be done. When I complained about this, the staffer blind-transferred me to Jessica, who started in on me before I even said anything, telling me, "We're very busy here, and I can't have you calling every day!" (I was only calling because they'd never gotten back to me), and "the skylights get here when they get here, and they'll get installed when they get installed," or words to that effect. Since they forbade me from calling them any more, I emailed them to fire them, then left a review here and on AngiesList. Right after that, Ralph Wilson, the owner, emailed me and said, "I saw your review on AngiesList. We will not do any work for you." That says it all: (1) He could have apologized for their not getting back to me, or their office manager barking at me, but not a word about that. He certainly doesn't care about his customers' experience. (2) Just as telling was that he thought he was somehow punishing me by refusing to do work for me, as though I still wanted them to do the work, and as though I hadn't already fired THEM. It was really childish, like, "Waaa, you left us a bad review, so we're not gonna work for you, waaaa!" read more

During tree work a large hole got punched through the garage roof. New to town, I requested a recommendation for the repair from our tree guy. He gave me Wilson's #......they took care of business the next morning before the rain hit.....nice repair job and just in time! read more

Run, don't walk. This company has gone down hill fast. They don't care about doing the job right, they slop it all together just like any of the fly-by-night places... then it's VERY hard to get them to come out and fix things. They just stop taking your calls, like getting paid 50% is good enough for them... on to the next sucker. Disappointing since for a long time they had a very positive reputation. read more

Company was recommended by our insurance company but unfortunately their communication is very poor. Once they give you a quote they will continually contact you to agree but will not really provide answers to your questions. We did have them do the work, insurance claim for roof and gutters, and they did not seem to know what they were doing when they were actually doing the work and we were not able to communicate with the crew while they were on site. After reviewing finished product, it was obvious they did not add back the attic vents they removed, put one back on the peak run where there were initially 3, and they added a solar vent fan but put it in the incorrect location (too low) so heat still builds up in the majority of the attic. Been trying to have them come out and go over the work but all they tell me is that it is complete and they would appreciate payment. Really poor experience and they apparently aren't capable of even attempting resolution read more

TERRIBLE Customer Service and does NOT Warranty their work!!!! Wilson was hired to repair & replace shingles and check for any places that needed repair after the storms in June '14. By November there was a leak that caused damage in my ceiling. Called Wilson roofing 4 times to get someone to come repair the roof "repairs" they did in June, FINALLY someone came out & they claimed that they didn't do work in that area, so it was not under warranty. They told me that they would work up an estimate. I asked if they could put a tarp on the roof while they are creating the estimate, and they said "no". Will NEVER USE THEM AGAIN. DO NOT USE WILSON ROOFING!!!!! read more

Wilson Roofing recently repaired our tile roof. Just wanted to leave a note that Davis was outstanding in managing the repair and finding replacement roof tile. Jesus and his repair crew were professional and excellent. Great work, courteous and did an outstanding job of cleaning up after the repair. Thank you. read more

They gave us a prompt, accurate estimate, completed the work on time and as described and it even included some damaged wood repair and painting on a chimney and they did that, too. For a contractor to show up on time, complete the work as expected and leave no trace they were there, other than the finished product is just great. read more

Wilson Roofing did a fantastic job on my roof! They completed the entire roof process in ONE day. They also worked as the general contractor to get my gutters, window screens, painting, and driveway re-stained. We did have a couple mishaps that were addressed immediately which I appreciated. They communicated during the entire process and made sure I was 100% satisfied with their work and my concerns. I would have my roof redone by Wilson Roofing if it needed it. Friendly staff and overall great company to work with. I highly recommend Wilson. Thanks guys! read more

I have had a great experience with this company. They were careful and provided good customer service. I would use them again for sure.

We had a small roof leak on a three-story townhome. Wilson Roofing was recommended by a neighbor so I gave them a call. Provided all the details and was told someone would call me within 2-3 days to schedule. Got a call that same day from Coby at Wilson - he was in the area and asked if he could stop by to take a look - sure! I did not expect that he would be able to access the roof as I usually see lifts used for that purpose in our complex, due to the three-story units. Coby was able to use a very tall ladder to get up on our attached neighbor's roof, then from there he somehow (without a ladder) was able to access our roof. Coby provided detailed pictures and a description of what he found and sent a work order the next day. Coby called the next day to see if they could send someone out that day to do the work - sure! Adrian from Wilson came out, accessed our roof the same way Coby did, and patched the leak. Coby and Adrian were very professional and friendly and the repair ended up costing way less than I expected. We haven't had a good rain to test the repair yet but based on all of my interactions with Coby and Adrian I'm 100% confident that the job was done right. I would highly recommend Wilson Roofing and will definitely use them again for future roofing work. read more

The most honest, capable roofing contractor in Austin area. We learned of Ralph Wilson from my neighbor who raved about their honesty & quality. I've since had four of our properties done by Wilson Roofing. They're honest & thorough. After a big job, they sent an independent inspector to ensure the quality of their own craftsmanship (I never requested such an independent inspection). We are extremely happy. Ralph himself is an honest and pleasant professional, just like every employee we worked with. I highly recommend Wilson Roofing!! read more

Let me preface this by saying I used Wilson Roofing about 10 years ago and they were amazing. So when my new house needed a new roof, I immediately went with them. First they missed 2 appointments for inspection. I let that go. I was told my roof would be replaced the first week of July. Well, that came and went with zero communication. Several weeks later it was finally replaced. I was told the job would take 2 days. They finished in 1. They finished in 1 because they left a mess everywhere, wrappers from materials, cigarette butts, nails, etc. The roof is uneven. The gutters are crooked and missing screws. They keep telling me that Wilson isn't responsible for the gutters because it's a different company. Wilson selected and paid the sub-contractor. They killed and trampled a lot of my landscaping. They removed ALL of my landscaping lights and did not put them back. I'm a couple months past completion and have been invoiced already despite still not having the issues with the roof identified by their own staff resolved. Select a different roofer. I definitely wish I would have. read more

I have recommended Wilson Roofing to friends for years after the company did a great job of replacing my roof a number of years ago. However, a friend, who recently used Wilson Roofing to repair damage to her home told me that the work was poorly done. She said that the front office communicated to her well, but that the individual, who came to repair the work was not professional. Instead of correctly repairing the problem, he patched the issue. I was surprised since I and others had such great work from the company. When my friend received the bill, she said that it listed "Centec Holdings LLC doing business as Wilson Roofing"; therefore, it looks like Wilson Roofing has been sold. I hope they repair my friend's complaint and maintain the solid work that previous owners of Wilson Roofing had established. read more

Our church needed some help with a small roofing project. They could not have been any better to work with. They came on referral for their work with clay tiles and I would continue to share the positive reference. The scheduling and the field folks were ultra professional and very fair. We'll bookmark Wilson Roofing. read more

Despite their good reputation in town, these guys are crooks. They took our money, never fixed our leak, and stalled until the warranty was up. Wilson built the original roof on our house. The builder told them it was a bad design and would leak - and sure enough, it did. We had them come out to repair the roof ($15K) when it started leaking on us. After their "repair," the leak got worse. They came out a few times and supposedly fixed it, but they were always rude and dismissive. They would do a "water test", spraying water on the roof, but not enough to leak - and say "see, it's fixed." When it rained and we had water on the floor, they would do a moisture test low on the wall and say "the leak must be from somewhere else." I finally got my own moisture meter, put it on a long pole to test around the ceiling after a hard rain, and took pictures of the readings to show how damp it was. They sent a technician out to confirm, which he did. But now that they had proof that it was still leaking, they sent us a letter saying the roof repair was now out of warranty. That's right - they never fixed the leak, stalled until the warranty was up, then washed their hands of it. Absolutely awful service, don't go near them. read more

Our experience with Wilson was nothing short of AWESOME. We needed a new roof during a very traumatic and hectic time and they helped us make it happen every step of the way - working with us and our Insurance company to make it as simple as possible for us. We have now had our Wilson roof for two years with no issues and will definitely use them for all of our future needs! read more

I was selling my house and the buyer was told she needed a new roof for 13k. Wilson roofing came out the same day I called and was honest about what should be done and saved me thousands. They were quick, friendly and responsive! Thank u!! read more

Absolutely the best! Most companies would RUN from my 1926 Spanish Revival home. Coby came out to take a look see at many problems I was having with my OLD tile roof. He was thorough and detailed, explaining solutions. Rather than pressuring me to install a new roof, he sent his TOP NOTCH guys for two days of repair. Stellar work ethic & skilled craftsmen, all with a smile on their faces. I am thrilled. Thank you Ralph Wilson! You run a great company. read more

I can't say enough good things about Wilson Roofing. I had my roof repaired by them for years, and just recently they did a full replacement. Our new roof is beautiful. Thanks Wilson Roofing! read more

After a kitchen remodel exposed and remediated water intrusion near an exterior door, I called Wilson Roofing to determine the source and rehabilitate my metal roof to prevent the old problem recurring. It was a pricey estimate, but since it also included (at my request) the replacement of all screws on the roof, I was willing to see it through. The work was completed in a single day, by a single person. A few days later it rained and I could see the paint bulging again. Wilson was quick to dispatch their "metal expert," who after tightening some loose screws (?!) said everything would be ok. Rains next day--not ok. They return and look around. Unable to generate any other solutions, I am told, "there is no water in the wall." Even though they cracked the paint rubbing their hands over the bubbling wall, this was the story they wanted to stick to. All efforts to reach Wilson since have gone ignored. Two stars in hopes this is not the end of the story. read more

The roof looks great BUT it's been two months later since insurance company issued them a check it still hasn't been completely resolved! They need to give their office and paperwork procedures a tune up to get my confidence back. Would shop around and get everything squared away in the future. read more