This is the best and most honest repair shop that I know of in the area. We always get the best…read moreservice and customer service. Honesty is important when dealing with cars. Much appreciated

Had my exhaust repaired, along with a break sensor issue...THE BEST! No mechanics like working on…read moremy vehicle, but Dan took it on like a bull, and now my car purrs like a kitten again. A wonderful experience, super fast service, very reasonable price. THANK YOU!!!

Once again I'll review this business. It takes a a lot to get me to put all my trust into giving a…read morebusiness all my business. But Russo has earned it. I have several trucks and need service more often than most folks. Not once has this guy over promised and under delivered. Not once. He walks the walk. As a medium size business owner myself I can't say how much that means. Thank you Russo you are an honest and reliable person. And your team Rocks too. See ya soon I'm sure.

Ron was great. He gave me a couple of different options for the repair of my truck and I took his…read morerecommendation. He ordered the parts right away and did the installation as soon as they arrived. Great customer service. I will return again and highly recommend Russo Automotive.

Customers beware! If you want your car fixed at a competent…read moreauto mechanic this is NOT where you go! A+ Auto in Sturtevant gets a F. We brought our jeep here with the assumption it was the starter because it wouldn't turn over. They replaced the starter without running diagnostics. The first starter made the car shake so they replaced it again before we picked it up. Cool, love that they took action. After 2 replaced starters, we paid over 1k and pick up the Jeep. A day after we picked it up, the car wouldn't start again. They asked us to tow it back to them to check it out. WE paid to get it towed back to their shop. They said they need to run diagnostics, which would cost $180 to figure out what was wrong. We refused to pay that because they should have done that from the beginning. They ran the diagnostics and determined it needed another starter and replaced the it for the 3rd time. They did up not charge us for the diagnostics that they should have done at the start. We drove it for a day and then it wouldn't turn over AGAIN! We decided to bring it to a different mechanic because after 3 replaced starters, A+ Auto must be incompetent. The starter was replaced a 4th time along with some other issues being fixed that were never diagnosed by A+ Auto. They blame us because there were other things wrong. When you bring your vehicle into a shop you are trusting that they give you reasons why the vehicle is not working. If by the 3rd fixed attempt, it continues to not work, how can we trust this shop knows what they are doing? Now comes the customer service part...I contacted the owner Chris at the beginning of June. I called 3x and left messages. His staff, Brandon, called and left me a message on 6/16/26, saying he gave Chris the message but he was busy and would call me asap. During this time Chris spoke with our new mechanic who told him he replaced the starter a 4th time and found other issues. So now 7/7/26 rolls around and I call again hoping to talk with Chris and make this situation right for the work they were not successful at. I spoke with Brandon and said I want to speak with Chris by the end of the next business day or I will be writing reviews on my experience with them. Surprise, surprise! Chris calls me the next day (7/8/26). He apologized for his delay in calling me stating he lost the post it note (it is only a month later...). He talked in circles on how his shop replaced my starter 3x and it is not their fault that it continues to not work. It was our fault that we wouldn't let them do diagnostics...but we did. He said he trusted our word that it was the starter and that is what they fixed. He said after the 2nd failed starter, they offered us diagnostics but we refused. No! We wanted diagnostics but didn't want to pay for something that should have been done from the start. Little did he remember, they did run diagnostics after the 2nd failed starter (see attached receipt). This shop takes no accountability for their poor work. They charged us for work they failed to fix. Instead of working something out with me, the owner accused me of talking over him when I was just sick of him talking in circles. I understand parts can malfunction but 3 times within 2 weeks?! This isn't a part problem...This is a shop problem. This is an owner problem. This is a mechanic problem. So over 1k later in parts & mechanic fees and over $400 in multiple tow fees, we brought it else where. Thank you A+ Auto for your failure to be competent mechanics. Thank you for your wonderful customer service in making this matter right. NEVER GO HERE

When I called to inquire about specific services and prices, Andrew answered each question with…read moreconfidence and ease. He was friendly and patient when I asked for the bottom line of what I should expect to pay after services rendered, he told me flat out what the cost would be. Additionally, this business honors military service members with a 10% discount. As an Air Force retiree, that was a pleasant bonus! I met the mechanic who worked on my vehicle and as a female, I appreciate having a female mechanic work on my vehicle! Seriously, fed up of male mechanics creating and/ or exaggerating non-issues concerning my vehicle. (Referring to Zeigler Toyota Mt Pleasant - rip off). My mechanic, Liz, professionally identified 2 issues I knew need addressing. I didn't get a laundry list of "issues" ... just what was critical. My vehicle runs smooth again thanks to Liz's expert work. Integrity is essential. This place has it!!! I will continue to recommend this place to family and friends, in addition to making this my home for automotive repairs/maintenance. Give them a shot and find out for yourself. You'll be happy you did.

Not even sure this place is here anymore , I drove by parked and walked up to door and the windows…read morewere papered over and the door was locked

Been going here for EVER. The last person needs her head examined. Bill is the most sincere,…read morehelpful mechanic I have ever come across. He has worked on my families fleet mechanical and body for as long as I can remember and you will never get a more caring manager and their prices are excellent. Give them a shot. I promise you will not be sorry :-)

Do not bring your car here. Terrible customer service and only takes the cheap route for issues…read more They do not call with updates when they say they will. Do not bring your car here!!!!!!

If I could give 0 stars I seriously would. I had my vehicle towed here because my regular mechanic…read morewas pretty booked. Had a couple coworkers look at it and we all agreed that it was probably the starter. First red flag was the owner couldn't give me a price estimate. He said he would tell me the price when he was done with the service. I left my car there Thursday was called Saturday saying it was ready for pickup. He told me it was my starter. I pick up my car on Saturday and as I was a block away from my house it stopped in the middle of an intersection. Called the mechanic and he told me to try to turn it off and on which I did and then drove it straight to the shop again. ( it stopped twice more otw there) My ac worked perfectly fine before and that was broken too. What upset me was he wouldn't own up to making a mistake and just tried to blame me instead. He was really trying to take advantage. I had to call my father to go in there and check what was going on because they weren't taking me seriously. Monday they called me and told me they wanted me to pick up my car right away cause it was fixed. He was really passive aggressive over the phone telling me that if I couldn't pick it up I had to send someone to pick it up as soon as possible. That it wasn't their fault my car was just randomly stopping. I guess when you take a car to a mechanic is not their job to ensure your vehicle works 100% It sucks because they had really great reviews but I wouldn't do any business with them.

It's hard to find an honest mechanic these days, But Mike works hard for his customers at a fair…read moreprice! I've been coming here for years and I wouldn't go anywhere else! I highly recommend Mike/Esser Automotive to anyone looking for quality work at a reasonable price!

Trustworthy, fair, reliable, and great communication is what you can expect at Esser…read more This is the only place I feel safe taking my car, knowing that I won't get taken advantage of for not knowing a lot about automotive repair.

While the work they did on my vehicle was ok, I did not like the fact that they took it out for…read morelunch. My vehicle had just been detailed before I dropped it off and when I got it back they had left wrappers and an empty cup in both the front and back seats. Not to mention they were stupid enough to leave the time/date stamped receipt from McDonalds in my vehicle. I have not and will never go back to them again.

Got service here once a while back. Made a huge impression with the honesty they took with my car…read more Had an idea what was wrong, and they confirmed it. Didn't try to up sell me at all. Very impressed. Will go back for sure

Good service. I was in and out pretty fast! will be coming back again for my next service.read more

Coolant reservoir blowing out coolant all over that area of the engine bay after an oil change/LOF…read morehere. Took the car to the dealer to make sure everything was ok. Dealer said that the reservoir was overfilled. Hopefully, it was only with coolant. Not a great experience, I find that I can't recommend them. Nice and clean auto repair shop though! I find it strange that they did contact me to 'try to make it right', offering a $money certificate for their shop. But never admitted their mistake nor offer to just correct the present problem with the car. Maybe do a complete flush/replace/inspection of the coolant system? I hope that the younger technician does well striking out on his own, but I won't ever trust him again with my vehicles from this overall experience. Especially while including the phone followup, which actually hurt my opinion of this shop. The person on the phone didn't seem to know what they were talking about with car maintenance, nor what the problem was with my car after visiting their shop.