Needed to have a repair on my car. I was over quoted at another shop. They were able to give me a…read morefair price for quality work, done in a timely manor. Haven't had any issues since the repair was done. I was thoroughly satisfied with their professionalism and the results afterwards. I would definitely recommend bringing your car here if you need work done.

they made sure to take extreme caution while working on my car. Very clean, honest, and respectful…read moreplace of business. Thank you !

Very rude operator and has very limited knowledge/ experience. Not good first impression and will…read morenot even be going in due to how rude the person answering the phone was. Sounded like a man.

Got a pre purchase inspection for a car that I was considering buying - George was the one that…read morecompleted the inspection. Very detailed verbal report immediately after the inspection that helped me make a quick decision on the vehicle. I was able to call back and follow up with questions as I thought of them. George even took a second look at the car later in the day when I asked about something he wasn't sure of. Reasonable price relative to competitors. Would feel very comfortable having George look at a car for me again

Service was just great Customer service…read moreGood price And the did as I requested not trying to over sale I will highly recommend

Took my vehicle in to get a check engine light diagnosed. Took them multiple (4) visits to fix…read morethis, but they were extremely thorough with all the diagnostics and complete inspection of the vehicle. Friendly staff and customer service and courtesy rides to and from home or the workplace. Highly recommended. Will definitely go there again.

yesterday my ancient jeep went down on one knee. It was the humane thing and for the car's sake…read morethat it was time to stop the life support I spent that evening scanning private sales online, many of which were parts cars or the favorite..."my kid left for college and left me with expensive repairs. Or maybe a great looking deal but somewhere 60 miles away I needed to bring my title in and saw some nice cars. Steve was not pushy but I was! we worked out a great deal, he suggested I take it home/test drive it for a couple hours. Again, NO PUSHY SALE just good old fashioned friendly chatter on both sides. On the test drive I noticed a few small irritating noises, I had quite a bit of experience with 4 other Dodge caravans and had a pretty good idea of the source. An easy enough fix but they did it quickly and well. The car is fabulous and the price was very fair. Car was clean as a Whistle, purrs like a kitten and holds the road like glue, So this old geezer suggest you go in with the idea of just sitting down with Steve to enjoy a great friendly conversation and a no pressure look at some really nice cars. One last thing: I steer clear of "We finance everybody" places. It just never entered the conversation. (my experienc only,,,maybe they do but nothing was crammed down my throat or any other bodily orifice. I thoroughly enjoyed my day and came away with a great car. Finally! A disclaimer...I do not work for Jantz in any way...(besides, no one would hire a grouchy old fart like me! If nothing else else pop in to take a look

Whatever your vehicle needs, check first with Jantz. It's superb in every respect, up to and…read moreincluding precise body work. One visit and/or one call will convince you. Highly recommended in every case.

Felt like a scam surely after I was quoted 110 and asked for a cat inspection and didn't get a…read moresmoke test to charge me 160 for an inspection is wild n then got nerve to charge 400$ to fix my thermostat (which was the reason my engine light was on ) when it's really 280$ somewhere else second best shop in city supposedly? I rather go to Firestone lol jk nice try tho

I needed an alignment. I didn't want to drive to Racine while the tires would be wearing unevenly…read more So I opt to use Great American Tire, located much closer to my home. Minimal miles on the tires before balancing. Nothing against Auto Excellence, they seem to be attentive to customer's needs.

This is the dealership I have used to service my car since the beginning and it's a 12 year old…read moreFusion with 155k miles. I always know I can trust them to be honest and replace what needs to be. Bradford is my usual service advisor and he always makes sure I receive excellent service. When he is not available, Mike is also great and helps take care of what I need. I am thankful to have a place to go to, to keep my car running great!

Since the move to their fancy new location, the service department here is now a complete circus…read moreact. The head clown is Belal Barakat the service manager, and it trickles down from there. I purchased my vehicle Certified Pre Owned from Boucher's old location and purchased an additional extended "Platinum Wrap" warranty. I was told it covered everything. Everything. Bumper to bumper were the exact buzzwords used. I've used the warranty here in the past without issue. The way it works is you schedule service and tell the advisor the reason for service. The dealership then diagnoses your vehicle and submits a warranty claim. You pay a $100 deductible for the visit. I had an appointment this morning at 7:30am. I arrived on time and waited to get in the bay because there was only one overworked employee checking cars in. When the check in was done I was assigned to Elijah, who was very nice. After he verified the reason for my visit he told me I would have to pay $660 for multiple diagnostic fees. I mentioned how I've only had to pay the $100 deductible in the past, and asked why it would be different this time. He said that's "just the way it is" and it was out of his hands. I asked for the service manager to help clarify. This guy Belal was sleazy right from the start and gave slippery used car salesman energy. He slithered over to the desk and started typing, then started making excuses for why there would be charges and it was all lip service. He condescendingly told me maybe I should talk to the sales department. I'm guessing it's got something to do with me actually winning warranty coverage issues in the past and they're no longer making money off of me, so I can pound sand. Just be careful here. This place does not do honest business, at least not any more.

Great service / work. Excellent people. I would highly recommend making this your go-to auto…read moreservice shop. You won't regret it.

I have a 2009 town & country displaying transmission irregularities, and the engine running rough…read more I am 83 and travel locally to the store and family members. I asked Mark to install 3 plugs on the back side of the engine, the hard ones to replace. He advised that would require and hour of service $138. I agreed and signed the agreement. I ended up with a bill including $126.00 diagnostic test. I was told, a new or rebuilt transmission would be appropriate. Do you think they checked the transmission fluid? No but they charged me $126.00 to read the code. I understand car Dealer Service Centers earn $1,000,0000 per year. I think Mark is right up there, ripping off people like me. If you are an honest operator, is there any hope for people driving older cars ?? Try checking the Transmission fluid level, it is not impossible even though it is a sealed system, it has a cap clearly visible and accessible. Gary K.

Very trustworthy. My wife brought her car in for a new battery and to check her squeaky brakes…read more They replaced the battery promptly and after examining the brakes they said they were just fine, squeaking was due to dirty pads. Not every shop is that honest. Last Sunday I had a loud scraping noise coming from one of my rear brakes. I thought maybe I could save myself the hassle of having my car in the shop during the work week so I went to a national chain shop on that Sunday and was told it would be around $950 -- seized caliper, rotor, pads-- I held off and took it to Auto Medix. They said the caliper was not seized, it was fine. Auto Medix replaced one rotor and the back brake pads, all said and done they were $610 cheaper than the chain store.

I have never written a negative review and if I could give zero stars, I would. The situation we…read moreexperienced this summer, waiting for our car to be repaired for 3 months was inexcusable. The insanity of the situation was the utter lack of communication. The phone rings at this shop and no one answers, we reached an answering machine only 5 times during that entire time period and never received a return call. When I finally started receiving texts in late June from the owner's cell phone we thought that we were finally going to receive consistent communication. Yet, responses to my text messages still went largely unanswered. There isn't even a business website to send messages. I am empathetic and my default is to give grace when things go wrong. I get there is a lack of workers, unexpected things happen in our personal lives, and maybe installing a drive shaft was complicated. But as a business you have a responsibility to OVER communicate to your customers. Also, given how she responds to negative reviews, I don't expect it will be a normal business response, which would be to sincerely apologize for the lack of communication and stress put on our family, which is what we deserved to hear and never did. She will say that my husband told her there was no rush to fix the car when it was towed there on 4/19. The TRUTH is that he said there was no rush to get it back immediately but that we needed this car when our son returned home by mid-May for his summer job. I guess our mistake was being honest as well as considerate? We paid over $1k up-front on 5/3 for the drive shaft part at their request, which we had no problem doing. She is also going to say that the issue lies with their parts supplier since by the 3rd drive shaft a Toyota engineer realized that it wasn't correct and that these parts were actually recalled and should not have been sent. I think the fact that you have a supplier sending recalled parts is, in general, a significant business issue. She will probably comment that I sent her a message through Facebook messenger on 6/2 - I did but only because I was looking for their business page, the business name was in her profile, and I recognized her name as one of the owners. My message was polite, and I apologized for contacting her that way. This is after no one contacted us for almost the entire month of May until 5/30 when she finally answered the shop phone and told us we would have our car back that week, even though I had left a voicemail the week before. She will likely also say that we didn't receive updates because they were working on the car or waiting for parts to arrive. Information like that is an update that we deserved particularly when 1 month turned into 2 then 3 months. The final straw was that we were told on 6/20 that one of our tires kept going flat. Rather than fix that problem while working on the drive shaft issue, they waited until 7/13 to order a new tire, further delaying our ability to pick up our car. We were then guaranteed, yet again, on 7/17 that we could pick up our car before they closed and, not surprisingly, they had yet another emergency/reason why it wasn't ready, and we had to wait another day. We did not get our car back until 7/18. This was only after our constant request for updates, via phone, text and in person, the last 8 weeks. And then Kenosha Toyota had to replace the coolant "T", a repair that Automedix listed to be done on the initial quote but didn't repair it or communicate to us that it was not done. Thankfully, Toyota found it while reviewing all of the repairs. And FYI, waiving a small credit card fee does not remotely make this experience acceptable. And while she said that she took off another 3%, we can't find it. The bulk of the "savings" is the cost of the used drive shaft vs the new one we initially paid for. Point blank if you are in a customer focused business then BE focused on your customers. If this seems ridiculous to you then go somewhere else and save yourself the aggravation.