Awesome Mexican Grill restaurant. If you need an example. Think of Moes but better. seems to be a larger selection. You can get burrito platters, as well as salads and tacos. The staff is always very friendly in the restaurant is always clean. read more

I think Willy's far surpasses chipotle, Moes, or any other make your own burrito place. Just ordered on door dash and portions were perfect. Idc about customer service, they SLAP every time. The chili d'arbol, oh. My. God. So good every time. They actually remembered to put everything I ordered in, I've literally had to drive to Moe's bc they forgot my queso. LOVE Willy's, and I just get a bowl instead of a burrito when I'm feeling healthy. 10/10 no notes read more

Decided to try something new since I'm in town and decided to go here since I had never heard of it. I was expecting something along the lines of Moe's or Chipotle, which in terms of menu it is really similar! However it lacks a lot of flavor the pico de gallo was really watery also the salsa bar had what sounded like a great options but was also very watery and lacked flavor. I can say that they did a great job assembling the burrito and it was filled to the point where it could stand up on its own! read more

Food was average . Staff has zero customer service skills and seems like you are burdening them by ordering anything . I said thank you to multiple staff after ordering and just turned the other cheek . Cheer up . read more

Willys was very good. I bought a few bowls and a quesadilla to take home for dinner. Everything was tasty. The guacamole had so much lime and tomatoes in it, I added two extra avocados to balance it out. Will def go back for more when in Cartersville. read more

Went here again last week.. place was much cleaner inside and the staff was super friendly... no complaints at all this time... read more

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Went back after a bad experience. I had someone reach out to correct my situation. Food was fresh & great timely service!

Food is fresh and tasty! Great service as well. Love this place and the to-go food is perfect for an easy weeknight dinner.

Amazing food and service. The atmosphere is amazing everyone there is always in a good mood.

This locations staff and food are awesome! They make sure that you get your money's worth, and never bay an eye when my wife has them make her tofu... lol! This is my go-to. read more

Overstaffed for a Sunday. Three people standing around with nothing to do. Zero enthusiasm in the staff. Food was good Willy's quality as per any location, very consistent. But just felt very dead and blasé inside. Also no music playing inside , adding to the very flat feeling. Again, food was fine . If you only judge a restaurant by its food, awesome. As an experience, hard 3/10, only gave 3 stars because I like Willy's as a company read more

When this place first opened, while the food was decent, the employees obviously didn't like being at work. I almost wrote the place off. The new management has done a great job of hiring excellent employees who are friendly and helpful. Food has even gotten better. 5 stars! read more

The willys in other towns is better, been here twice waiting for it to improve but food quality is average.. thought it was just me and went to the one on Barrett parkway and it was amazing as always. Maybe in time this place will be better but right now it's a moes I keep trying to give this place a chance came tonight and got some pretty bad food like it had been sitting out all day bad. The chips were not even edible. I changed my rating from 3 to 2 read more

Tried it to compare with Moe's, and quite frankly, we'll go back to Moe's. Food and presentation really nothing special, and takeout was cold by the time we drove the 10 minutes home. read more

Usually spot on but tonight a young kid with manager on his badge totally killed dinner. Rude. Sloppy non Caring horrible experience Food haphazardly thrown together burnt nachos drink machines out no sugar in lemonade just over all a bad experience read more

Great dining experience, could not have been much better. Vegan choices fresh food and the chips are perfect. You can chose a bowl, burrito or taco. And choices to build your own. Every employee was very pleasant and happy to help/serve. The salsas for the chips are fresh and really good. I will definitely be back. read more

This place was so much better than Moe's. I love burrito bowls and the amount of each ingredient that they put on the bowl was a huge amount. It was also very fresh and very hot temperature wise. I have lunch tomorrow and I'm sure that it will be great. The chips did need some salt but I will definitely be back. read more

Man I can tell you this I can say that you guys earned this 5 stars from me. My partner convinced me to eat here instead of chipotle and I must say I'm impressed very well with the customer service coming through the doors as well as the Manager the tall Caucasian Gentle didn't catch his name but this place is very excellent I shall be coming back here again I came from California and moved here and I can say Willys Mexican Grill is way better then @Chipotle read more

I guess it's about time I leave a review for Willy's here in Cartersville seeing as how I end up here two to three times a week. Monica is always incredibly friendly as is Lena who speaks so quietly I just typically nod my head to whatever she says . In all seriousness, the food is great, the people are always friendly and that is why I'm here more than I'd like to admit. read more

Willy's Mexicana Grill - quesadilla and salsa - Mexican Near Me - Cartersville, Georgia

Willis is one of our families favorites. Today we came at a busy time. The staff was working together and handling the rush. Even when we had an issue it was taken care of by the staff without complaint or hesitation. Thank you Abby and Maddy for being courteous and going above and beyond read more

I've been coming here for years and have considered this place a welcome addition to Cartersville- the food is great, place is clean, and the staff is wonderful- except for the exception of the general manager, Jeff. Any time I pay this location a visit I am hoping he will not be here, as he is rude to customers and his employees, and just overall brings the entire experience down. I'm not too bothered when someone seems to have had a bad day or is obviously a little irritated, but his language and behavior every time I have visited is just egregious. On multiple ocassions I have witnessed his horrendous and inappropriate behavior and look forward to the day he is removed from this store- I personally cannot believe this place retains staff, as I would be unwilling to deal with a boss as awful as he seems to be. read more

I have been here a few times and usually get the steak tacos and my wife would get different types of burritos or a quesadilla. No complaints. It has always been pretty good. they have free chips and salsa. read more

Willy's Mexicana Grill - menu and prices - Mexican Near Me - Cartersville, Georgia

Definitely a disappointment compared to all the other Willy's I've been too. Will not be eating there ever again. Worst burrito I've ever had in my entire life. Make sure you hire staff that actually wants to do their job and not just half-assing their way through. The preparation station was filthy, they couldn't answer any of my questions about what's in certain toppings. Don't get me wrong, I love Willy's but this particular location just sucks. P.S. If I could give zero stars I would. read more

I came here for the first time to try this out. It was not that great because the chicken was extremely burnt and the rice was hard like a rock. Other than that the food is decent. I wouldn't recommend this place because it doesn't seem to have much standards but it wasn't so bad, I regretted trying it. I would much rather go to Moe's. read more

Food was delicious and you get alot for what you pay for. Macadamia cookies are delicious too! My coworkers and I frequent this place at least once a week. Staff is friendly and quick! read more

Worst employees, they made the food sloppy because they were more concerned about taking a break than customer service. Never again sorry

Another great Willy's location! Food was fantastic! Service was excellent! Lena is a top notch cashier! A+++++

First time here; I had a gigantic, delicious burrito and thin crispy tortilla chips with some really good salsa.

I absolutely disagree with the average rating here! My husband and I drive to this location in particular from our home in Acworth (meaning the Chastain and Barrett locations are much closer). We visit about once per week, at least twice per month. They really fill the burritos with toppings and always give me extra toppings if I ask. Robert, whom I believe is a manager, is AMAZING. We always go during his shift (late evening) because he's super friendly and rolls a great burrito! I can only attest to the burritos here, usually I get chicken. My husband did have the Baja burrito today which he thought was pretty good too. read more

Don't bother. The food here is not very good. In this case, brevity in a review is kindness. You will get better food at the Moe's a half mile down the road. read more

I love the food Willy's provides! I always ask for a lot of black olives and they always give me a lot. I love it. However, they are never friendly. I've been there 10 times in the last year and they never smile or greet you in a friendly way. I would definitely recommend for the management to be friendlier to the employees or get a new system. read more

Stopped for a bite and when we pulled up there were 3 employees sitting @ a booth...we went in and imediately saw how dirty the place was...I've never in my life seen a more filthy place to eat...not just the floors but every surface in the place!! The drink area needed wiped down...It made me sick...i told me husband I couldn't eat there so we left...i told the 3 young ppl there that they should clean the restaurant...and even food was dried out...it wasn't like they didn't have time...ugh!! read more

Great food. Super fresh. Their guacamole was delicious. So pumped to have a much better alternative to Moe's in town!

decent service, Erica the cashier was great, best beef I ever had in a taco, cheese was amazing, nice environment, really good food

The food was really good, way better than I expected. We had the Baja Chicken, Baja Steak, Chicken Nachos, and Super Quesadilla, each was wonderful. Max made most of our food and did a great job The only reason I took away a star was for the Assistant Manager Traci who decided to make my food and rushed Max. She made a sloppy chicken burritos in her hand instead of the counter and was prepared to serve me a crap plate of food. Thank you Max for fixing it. read more

First time at a willy's, and also the last. The manager i presume a younger girl was very rude and seemed ill when i asked a question. All drinks were out at the drink machine except for diet coke. The food was basically cold and the prep stations for food were disgusting! read more

soo... me and my friend ordered the food online and we put our names in and i put my name and they put everybody else's name on the bags that they got but mine because i got a bowl... ps willys if ur reading dis cardi malone is mad cause you didnt put lil tic tac read more

Sorry but I have to update my earlier 5 star review. I love Wilie's but this location has problems. Last 3 visits seemed to be staffed by high school-age kids and no manager on site. Today, Sunday at noon, not busy, but chips on floors for our entire meal. No staff inspecting. My burrito shell was ice cold and I had to tell them maybe the steamer needed warming up and could they make me another one. Nobody seems to know how to make the charolita taco though it's on the menu board. My wife guides them through it. The salsa bar choices vary during our visits from ok consistency to thin as water. The hot salsa options vary from spicy to not hot at all. Though we are Cartersville residents we will go back to the Willies at Barrett Pky, Kennesaw location. Hope they get things sorted out. read more

Willys had something that no other Mexican cantina type restaurant had. The pimento cheese quesadilla. It was wonderful with the pepper jam. Then they discontinued it. Now they are just like Moes, where everything taste the same. No big competition there. read more

On the positive side, very friendly staff. I went in later in the evening and the meat didn't look fresh at all. I thought the food was very bland for the price. More of a fast food taste than a mexican grill. read more