This company is CLOSED. I tried to get a quote for home insurance. I've called and emailed several…read moretimes. No one answers the phone. No service. Can't speak to anyone.

With our mortgage contingent on securing homeowners insurance for our new house, I was referred to…read moreMike Cheng by a family member. Mike responded to my first email and ghosted me after with no response after several follow-up emails. Mike, if you're not interested in my business, just say so. You're holding people up who think you're working on a solution for them when you're really not. Poor business practice and nonexistent customer service.

I had a great experience working with Jaime on my umbrella insurance. Jaime took the time to answer…read moremy questions (20+ question through 5-6 email conversations) clearly and helped me get the coverage set up correctly. I really appreciated Jaime's help and would definitely recommend her.

We have been trying to reach someone for months about our policies. No one answers. I was able to…read morefinally reach someone last week who provided our new agents name and email and my husband called and alo sent an email. No response! I am leaving a yelp review in hopes this will cause someone to reach out or provide a number that someone will answer. I see the owners message but there is no way to reach him by selecting his profile. Marc if you see that please contact me.

Jacky Yip was fantastic to work with! He helped me set up my Home, Auto, and Umbrella insurance all…read moreat once, and the total cost was actually even lower than my AAA Auto Insurance alone--with comparable coverage! Jacky was incredibly patient and flexible with my busy work schedule, and made the whole process easy and stress-free. Highly recommend Jacky to anyone looking for an insurance agent!

Amazing experience and customer service! Jacky went above and beyond to help me out!! Incredibly…read morehelpful and will be coming back for future insurance needs

Jill has gone above and beyond to help during a stressful time of trying to close on our home loan…read more We urgently needed help and learned that when you purchase Allstate insurance on the website, you're not assigned to an agent so there's no immediate assistance. Updating my information online, it says it would take 7 days to process, which is too long when we're on a tight deadline for closing. Jill was recommended to me and she has been phenomenal. She's very prompt in answering my questions, making me aware of things I didn't know and going above and beyond in general. My policy isn't even under her, but she still did whatever she could to help get my issue resolved. The person who recommended me to Jill literally said that they've stayed with Allstate just because of the excellent service Jill provides.

I had sent Jill a pretty complicated insurance portfolio to quote, and within 24 hours she turned…read moreit around and had some really good suggestions on how I could optimize or improve my coverage for little to know out of pocket. She was extremely responsive and would recommend her to anyone.

Candice's team as always super helpful. Jessica in particular was great at handling my bonehead…read morequestions without making me feel like an idiot.

Candace Kistner's office has always been fabulous. But for the last several weeks they have stopped…read morereturning calls. What is going on?

After paying State Farm for homeowners insurance for 50 years, we recently discovered water damage…read moreand mold in a bathroom. We found that State Farm does not cover water damage or mold 99% of the time. Our claim was denied and Chang's office made no attempt to change the claim adjuster's decision. I'm looking for a new insurance company now

Fantastic service, great turnaround, and quick responses. Used Randy's services for a number of…read moreyears back when I lived in the Bay Area and now that I'm in SoCal, him and his team are still there to support me. Much appreciated and will be sticking with them as long as I can.

Good customer service but the only thing that I didn't like to receive so many marketing calls even…read moreafter opting out, rest overall support and customer service is really nice.

Great insurance office and staff! They were able to fine tune my policy to provide the best…read morecoverage

Tony and his team are rock stars! Many insurance brokers are responsive when selling you a policy…read morebut hard to reach when you actually need help. Tony and his team have always been there for me. After 14 years with virtually no claims, Liberty Mutual dropped coverage for my rental properties and later my home. While some brokers wouldn't even return my calls, Tony and his team helped me find solutions. They've also been consistently responsive whenever I've needed policy changes--including multiple adjustments to my umbrella coverage over the years. What really sets Tony apart is his integrity. When an insurer he recommended couldn't cover my home because of its proximity to trees, he gave me the names of other companies to try before pursuing surplus lines coverage--even though it meant taking my business elsewhere. His advice worked. After decades of working with insurance brokers, Tony stands out as someone I trust to put my interests first. I can't recommend him and his team highly enough!

Tony is the best. He's always happy and willing to make himself available for a call to go over all…read moreyou would ever want to know about your insurance in California. Very personable and easy to talk to; no small feat when the topic is insurance. Made me feel confident in my insurance choices.

I've been with Ludwig and Fawcett for 30 years and they have helped me with my auto, home, and most…read morerecently Kelly helped my locate motorcyle insurance. She is very friendly and knowlegable, as is their entire staff.

Dave is awesome to work with. I contacted L&F and he got all of my needs taken care of quickly. I…read moregot really terrible service from my last broker, so it was very refreshing to find partners who are reliable, responsive, and friendly. I would recommend them to anyone shopping for insurance

My family has been very grateful and happy with the insurance policies Mimi has helped us with for…read morethe past 15 years. Not only Mimi able to write the policies with same coverages but at a lower annual rate, she always takes the time to explain to me and my elderly parents what coverages that are most important to them. Mimi is responsible, reliable, honest and fiduciary as an agent and we would recommend her without any hesitation.

I first started working with Mimi over 10 years ago right before getting married. She and her staff…read moreare very friendly, professional, and patient, and I trust their advice on getting the right amount of coverage as well as apply as many discounts as possible. As my family has grown and our insurance needs have increased, Mimi has continued to help us add insurance policies over the years. We have referred her to friends and would recommend her to anyone, and we look forward to a continued relationship for many years to come.