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Willow Creek Laundromat

3.4 (27 reviews)
ModerateLaundromat
Open 7:00 am - 9:30 pm

Services - Willow Creek Laundromat

Laundry wash and fold

Willow Creek Laundromat Photos

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Helen B.

Pretty exceptional little laundromat in Chapel Hill. The machines are so large that you can do several loads at one time, and they are the largest machines I had seen in any laundromat. Very very clean place due to the staff constantly cleaning. This morning it was Jennifer and she was wiping down the legs of the chairs that are set out for people to sit in, there is no lint to be found anywhere in any corner of this room, and anyone who enters is greeted and asked if there's anything they need. Plus the place is under 24-hour surveillance. You can drop off laundry here or do it yourself, the very large loads are $4.75. Open at 6 a.m. and closes at 10 p.m., ATM machine inside. Hot and cold drinks available for $1, and a water cooler is available for free. A power strip is available for charging phones, as well as a few small tables to sit with laptops. The folding tables are wiped down constantly and they are exceptionally clean. Super friendly helpful employees, and if they see you struggling with the machines they come and ask you if you need any assistance.

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1 year ago

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1 year ago

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1 year ago

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1 year ago

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1 year ago

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8 years ago

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3 years ago

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6 years ago

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4 years ago

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7 years ago

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2 years ago

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8 years ago

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4 years ago

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3 years ago

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6 years ago

Do not bring in any weighted blankets to this olace. They will not let you wash them here. One star is one too many with this information!

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16 years ago

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13 years ago

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9 years ago

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5 years ago

Told us it's too late to wash laundry at 7 and told us to leave, kinda cool love the crew

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6 years ago

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7 years ago

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8 years ago

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9 years ago

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8 years ago

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12 years ago

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7 years ago

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12 years ago

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Review Highlights - Willow Creek Laundromat

He offers assistance, walks around tidying up, and has change for $20s if you need it.

Mentioned in 2 reviews

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Durham Cleaners and Laundromat - Evening photo of Durham Cleaners & Laundromat

Durham Cleaners and Laundromat

(42 reviews)

$

I decided to stop giving my business to this laundromat/cleaners for a couple of reasons. The…read morefirst time I dropped off some clothing items for dry cleaning (jeans, shorts) I was given a one-week turnaround time. There was no special care required for the jeans other than a request for laundry. It was not during any holiday or shutdown time. How ridiculous!!! Secondly, the laundromat is primarily frequented by minorities which is why I think the owner isn't concerned with repairing so many of the machines that have been unoperable for several months. After frequencing the facility for nearly a year and still seeing the same washers and dryers out of order, I inquired with the manager on duty as to why the machines weren't repaired timely which would speed up the wait time during peak hours? The woman became offensive and lied and stated that one washer cost $50,000 to repair. Now, we all know that is not true and most laundromat facilities rent the machines and there are service agreements in place for repairs. As well, I usually frequent the laundromat at night and the floors and machines are not always clean, despite staff being present but usually in the office with the door closed and on the phone on personal phone calls. The onsite manager was so offended by my timely repair question that she became unruly and unprofessional and then talked about my inquiry to a hispanic employee who decided to pick up the unprofessionalism and challenge me also. At the end of the day, my money matters and I choose to spend it where I receive good customer service and feel valued as a customer.

Overpriced and poor cleaning service, drop clothes for dry cleaning and came back with STAINS, they…read moretried a 2nd time and got one stain out but back with another, plus my sweater had NOT been cleaned, it's stilled smelled of my perfume and was partially wrinkled, will NEVER EVER RETURN!

Willow Creek Laundromat - laundromat - Updated May 2026

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