The service is always friendly and the repair prices are reasonable. This is my go to spot for…read morequick jewelry repair. They also clean your jewelry after repair as well at no cost. The location is clean and quiet and I like that there is also nice jewelry options for purchase at the location.

Beautiful location--inviting atmosphere that even smells amazing (they sell candles, wow!). I had…read moremy watch battery replaced on the spot, and the service was quick, knowledgeable, and very hospitable. The best part? A 3-year warranty with no receipt required. The whole process only took about 5 minutes, and at $34 it was a great value. While you wait, you can browse their nice selection of fine jewelry. Easy parking, convenient location. You can call ahead for an appointment or simply walk in--they're more than happy to help with your repair needs. I'll definitely be back!

I have been Howdy and Ginger's business, Jewelry Ltd for years. The owners are experts, super…read morefriendly, quick and efficient service. I have referred many friends to this operation with confidence that they will be well taken care of and at reasonable cost! Marty

One ring to be sized and two others that needed to be soldered together. Both came out perfect!…read moreI had been told several times that my ring to be resized could not be done because of the way it was made, but the owner assured us it would not be a problem. My husband had been here several times over the last few years, but this was my first experience. Happy to have found a place I can confidently take my jewelry.

I got my watch battery replaced! Didn't need to leave it for battery replacement- done while we…read morewere there! Quick and friendly! Will definitely go back!

Elite Jewelers did an amazing job restoring an old ring of my wife's that had been broken. They…read morerepaired it beautifully, polished it until it looked wonderful again, and even presented it in a brand-new box. That extra touch was incredibly classy and made the whole experience feel special. Everyone was friendly, knowledgeable, and clearly very skilled at what they do. I could not be happier with the result and would highly recommend them!

Great service, price and turnaround time (4 working days) to replace the face on my Rolex.read more

My vintage Rolex Air King had a small bit of water in it. Before they worked on it they charged my…read morecard over $600. I had it for just a few weeks and yesterday (6/3/26) it stopped. I decided not to take it back because I just don't feel comfortable letting them have it again. I'm not certain their techs are Rolex certified. Now it's on the way to Rolex in Florida. If you have a Rolex you may want to think twice about letting them service the watch.

Sized my watch in about 5 minutes as a walk in for $27…read more Definitely check them out if you're in Frisco and need a watch sized

We had some simple repairs and battery replacements in a number of watches and found them to be…read morefair priced and very fast. We'll be back!

Peter was very knowledgeable and helped me out quickly. As a new customer, I felt very at ease!read more

Happy customer chiming in. I didn't realize there were so many positive 5 star reviews when I…read morestarted shopping there. But now that I've experienced two positive shopping experiences. I can say without a doubt agree on what other reviewers are saying. Customer service is top notch and their watch department is fabulous. I had no discomfort or reservations in purchasing high dollar items. Will certainly be back.

I'll start by saying Gabe is one of the coolest people I've ever met and he is a true professional…read more I like that it has been a family owned company for nearly a century, and you get that feeling when you work with them. I took my wife's ring to get cleaned, and the best possible deal they have costs around $70 and it was worth every penny. The ring was a mirror image of when I picked it up for the first time - I was surprised that it could look so nice! In all, the customer service was unbeatable and the quality of the work was excellent. Don't be scared to let them handle your jewelry!

If I could give 0 stars I would! Gem was a referral from a family member and they were great…read moreduring the initial sales phase (the money taking phase). Ultimately though we DID NOT have the same experience that our family member did, I guess because we were unhappy with their work product and we had to go back and attempt to take advantage of post-sale service. If you are concerned about your jewelry store standing behind their work, you really should go somewhere else. We went in to have a tension ring re-sized, which they claimed they could do. We paid over $1000 for the resizing, and within 3 months the stone JUST FELL OUT!! Luckily after an hour or so on our hands and knees we found the diamond. We took it back for them fix it, which they did, for another charge of several hundred dollars. Guess what, almost immediately the stone became loose again. I gave them one more chance and to their credit they did not charge for the 3rd try. But within weeks the stone actually FELL OUT again (see picture). I went back in again, frustrated as you can imagine but calm, and they said they would stand behind their work BUT their work WARRANTY DOES NOT COVER THE DIAMOND EVEN IF their work caused the stone to fall out and lost forever! What kind of comfort is that? Are they afraid of their own work product resulting in lost stones apparently? But I digress, Gem now claims that the ring style is the real issue, not their work! They say that tension settings are an inherently unreliable mount. Really? I don't think so because my wife had this same tension ring for over 10 years and experienced absolutely no problems at all. I kept telling them but to no avail, it's not their fault. In the end, I simple asked for my money back because they didn't do what we paid them to do! But, you guessed it, they would not accommodate at all, and had the audacity to tell me to go somewhere else and still kept my money So that is my recommendation to you, GO SOMEWHERE ELSE!! There are dozens of reputable jewelry dealers in the Dallas area that can sell a ring, but only the better establishments stand behind their work, and Gem is NOT one of those retailers.

Fuller's Jewelry is my new "go to" jeweler going forward. I discovered them on Yelp and decided to…read moretry them out based on the amazing reviews. The customer service here is amazing! When I returned here for my second visit to pick up the necklace I had repaired, they already knew me by name. As soon as I walked in, the sweet older gentleman (I don't remember his name) walked straight to the back, and had my necklace at the counter waiting for me.

I WOULD GUVE ZERO STARS IF I COULD!!! Called in advance to see if they could repair wife's…read morefavorite bracelet. They said yes. Drive 70 miles to store. They looked at bracelet and said yes they could indeed do the repair. Called three days later and said not willing to do the repair it MIGHT mess up their plating solution. That is a decision that could, and should, have been made when they checked the bracelet out during drop off. Now I'm out of time to find someone who actually knows what they are doing and can make the repair in time for me to give the repaired bracelet back To my wife as a gift. Not the same Fuller's of the past - I will never be a customers of theirs again because they mislead me. I only do business with people who tell me the truth.