1. Willie's Sport Shop

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Centralia, WA

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Willie's Sport Shop

5.0 (1 review)
Open • 9:00 am - 5:30 pm

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Big 5 Sporting Goods

Big 5 Sporting Goods

3.0(6 reviews)
3.0 mi
•$$

I just want to give a huge thank you to you guys today! We had a 9am softball tournament today and…read moreas we arrived we realized that we had left our cleats at home! They opened up early to get us back to the field before our game started. Thank you so much!

We shop here for most of our kiddos sports equipment every season. Each time, we hope the…read moreexperience will be different because going to Olympia is both far away and typically more expensive. Every time, every season we are challenged with not just bad customer service, it's absolutely horrible. This time, the straw that broke the camel's back and reason for me finally getting frustrated enough to post a review, we were shopping for soccer gear. I had to go to the front counter and ask three times for help because the pricing of items was very misleading. This seems to be a theme frankly, we had a similar issue during baseball and football too. They have a sale price listed and countless items stocked on that shelf but tell you at the counter that it is full priced. Total bait and switch and it's just plain wrong. When I expressed my concern about to the manager, Yolanda, she jumped into berating us (kids and all) to "inform" that it isn't their job to make sure they are stocked right or that the pricing is correct (really?? Isn't that EXACTLY what your job is?) We are the ones that need to be more educated in her eyes. You can't make this stuff up. This is also very hard to do when there were no prices on many of the items we were looking at other than the sale sign. This was the reason we asked for assistance in the first place while in the aisle so many times to try and understand the utter insanity of their stocking setup. When we did get "help" 20 mins later an employee named Heather also yelled at my kids and I stating she had been there the whole time and that we need not have waited; we tried in a dozen shoes and no one was present. It's a very small area, we'd have noticed her ;) Anyway, moral of the story is that we will no longer be returning. Don't care if it costs more, we'll go to Oly. If anyone of consequence in management or leadership reads this please note this, we have heard the same thing from other team parents that share the same experience. Something there just isn't right and it has to be a company or local store culture thing to be this far reaching and long lasting. Consumers are getting smarter and not willing to put up with poor service, bait and switch, and plain mean people. Do something about it please!

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Big 5 Sporting Goods
Big 5 Sporting Goods
Big 5 Sporting Goods

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Big J's Outdoor Store - 7/21/24

Big J's Outdoor Store

3.8(33 reviews)
44.1 mi
•$$

I was just strolling around downtown Orting with my toddler. As I was about to head home, I…read morehappened to see the outdoor store, so I thought I would check it out! The store had their sidewalk sales racks with some shirts on display and also outdoor chairs. I decided to walk Inside the store and was very impressed with the selection. Consider this store as a Sport Man Outdoor store, but it's family-owned. So that's nice! They have everything in this store from clothes to shoes to hunting and fishing stuff , guns, knives, outdoor gear. You know what I mean! The staff are nice & friendly. One of the employees actually shut the automatic feature down for the doors and only the doors would open when pushed physically because my toddler kept running around the store and wouldn't want to sit still in the shopping cart. They didn't have to do that, but that was very nice that they did that! lol The store has some awesome sales that I was able to buy some shirts for my husband and for my toddler. Although the store offers email receipts, you should get the physical receipts anyway because they detail the transaction items versus the email receipts. The email receipts I got only show the total of the sales, which would be very confusing if you were to try doing return - exchange because the store would need to see the items listed. I will 10/10 come back to this store in the future!

I've had both a really positive experience and one where I felt like I was a bother. One time I…read morewent in there looking for steel toed shoes and an older lady helped me and was so sweet and helpful it was the best customer service I've ever had. I went in today 06/07/25 just to browse and bought something and the checker Gracie, seemed completely bothered by me trying to buy something. I didn't realize me trying to make a purchase which made her have to get off her phone was such an issue. Even the person I was with as we left was wondering why she seemed so bothered. Hopefully she had a better day. Anyways kudos to the older lady who helped me make my shoe purchase, you're a rockstar.

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Big J's Outdoor Store - 7/21/24

7/21/24

Big J's Outdoor Store - 7/21/24

7/21/24

Big J's Outdoor Store - 12EE

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Willie's Sport Shop - sportgoods - Updated October 2026

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