I took my 5 year old son to get treated for an ongoing cold. Since his pediatrician office was…read moreclosed on the weekends and I had a pleasant experience the last time I came I decided to give it another try. Besides it's 5 minutes away from my house. I made an appointment using their online system the night before. I came in close to my appointment time and come to find out the doctor available online wasn't there that day. I ended up waiting almost an hour to be seen which sucked but it is a clinic so it's to be expected. Just disappointed that they had an option to make an appointment but wasn't being utilized that day?? I was told that the available doctor was running behind. I believe there was only 1 doctor available. We ended up seeing Dr. Mennan. He was the same doctor we saw last time and had a wonderful experience. He walked in with a warm and welcome smile on his face which immediately made me feel comfortable as oppose to just another patient. He was very professional; knowledgeable; and took his time to LISTEN to what was going on. I didn't feel rushed at all. He seemed to genuinely care how we were feeling and gave us recommendations as well as a prescription to treat us. Dr. Mennan exceeded our expectations with this visit and we will be returning to him if we need any additional medical care.

This place is terrible. I was going there for a while. Then I get something from my insurance…read morecompany saying they don't take my insurance anymore. No one in the office said anything to me. I canceled an appointment and they tried to charge my insurance. The people at the front desk do not know what they are doing. I found a really nice doctor in Rose Hill. If I could put 0 stars I would!!!

They are ok. Ever since they switched to Privia Group they are always behind and rushed. They must…read morehave started overbooking. Last year I had a nurse with a migraine giving me shots and she was so out of it she couldn't find where to put my bandaids. This year I had some exams done and hadn't heard anything for two months so I figured I was in the clear but actually had some abnormal results when they called two months later. If you are a generally healthy person who is just coming here for physicals because it's close to your house -- that's the only valid reason to go.

Family doctor place!! I've been coming here for years. It was good. Then they were run by inova and…read moreidk... the quality went down and you could almost feel it in the doctors that they were stressed and unhappy. Fast forward, they've become a private practice and again... the mood felt shifted. Lighter and better. Easy online check in on iPads which they didn't have previously, and just a smooth process in general. Like I said, I've been coming here for years so it's a personalized and quality type of care. Not planning on changing anytime soon BUT I do plan to actually commit to my yearly physicals

My elderly mother-in-law (who we provide full-time care for) is a patient here. We previously went…read moreto the Hinson Farm Road practice for many years and loved it, but started going to the Lorton office when we moved down to that area. The two practices are night and day. I will say this: The Lorton office itself is nice, clean, and modern, and many of the nurses and phlebotomists are wonderful and the ONLY reason this is a 2-star review rather than a 1-star. Because the front desk staff comes off as completely disinterested, it takes forever to get anyone on the phone, and we have had a number of communication issues between the office and our pharmacy with regards to prescription refills. But these are just minor annoyances in the grand scheme of things. What is completely unacceptable is the way the doctor treats patients, and specifically their time. On three separate occasions, we have been called back (or, in the age of COVID, logged on for a virtual appointment) and been kept waiting more than 45 minutes to be seen by Dr. Herrara. The excuse is always the same: Just a generic "He's running behind." Well, to my mind, that's a scheduling issue. But when he does finally grace us with his presence, he does not apologize for or even acknowledge being so extraordinarily late. To add insult to injury, he has been blatantly rude/dismissive of me when I take her in, because he has to speak Spanish to her but English to me. I understand that's a pain, but after being kept waiting so long, the very last thing I expect from him is to receive attitude so that we can effectively communicate with regards to her health needs. It is hard finding good doctors in the area who speak both English and Spanish fluently, but I would still recommend looking elsewhere unless you have 1.5-2 hours to spend in the doctor's office each time you come in.

I am the caregiver. That was my father. Too bad I can't give you a 0. The same day he was given…read moretwo vaccines at your practice was the same day he stopped walking and went downhill from that point forward. All are facts. Front desk and lab staff are rude and manager non responsive. These are all facts at the Lorton office.

Record your interactions with the people in the ER…read more DO NOT GO TO THE ER HERE AT ALL if you can. It's a money grab. I was told by a doctor named Steven Chen that he wasn't going to help someone like me. Who is like me? Waited 3 hrs for help and was treated like an animal once I wanted to expose the way I was getting treated. The nurses demanded I leave and didn't want to help once Chen said something to them. I never yelled or was angry. I just said i was going to record them. They WILL ADD THEIR OWN OPINIONS AND HOW THEY FEEL ONTO YOUR MEDICAL RECORDS. NO FACTS OR PROOF NEEDED. Chen even put in my medical notes. I was highly upset because I didn't get high-level medication. After the fact, he said what he said to me and threw my papers in my lap and walked out. After not getting assistance for 2 hours.. he was more upset i was going to record him. Way more than me being neglected and talked down to. Trying to cover his own actions, falsifying my medical records to make it look like it's about medication and not his neglect as a doctor, along with his unnecessary comments. I said multiple times that I just needed help at that moment. He even pressed on my injured area 3 times and saw my pain. Why hurt your patient and not even do anything to help. I felt like he didn't see me as human, especially when the nurse came and just pulled my iv out of my arm and said, "You need to leave. ".. NO hi or are you okay.. just yanks my iv out, and i need to leave. Idk why I even had an IV to start.. no one told me what was happening, and one nurse told me to shhh when I asked questions about my x-rays. I'm at the ER for a reason, I needed HELP. Couldn't manage the pain on my own any longer. When I asked for pain relief, "You're not getting it from me," Is what Chen said. I asked for another doctor, and he leaned back against the counter, crossed his legs, laughs, and said he was the only. You can tell he enjoyed having power over my pain. They are not here to help US. On top of that, Brian Miller from INOVA compliance department calls so I can make a statement to INOVA and says, " Well, what do you want me to do about it?" Its like no one wants to do their job. They don't care about "people like me" I'm trying to figure out still, who's like me? Who do I need to be to get help?.. it's scary that doctors don't have to actually help and they can say what they want and get away with it. RECORD NO MATTER WHAT THEY SAY..they don't want you to because they are acting very foul there.

You really need to do something about some of the people who work behind the desk on the second…read morefloor, medical office and downstairs (emergency/xray area) because their tone and attitude comes off as disrespectful and not so nice. It is a health facility. I went upstairs to the office and people were sitting and one woman was standing on a blue floor circle waiting for one of two female staffer behind the window to take their name and reason for the visit. One staffer was helping a woman and had to verbalize to the staffer closest to the entry door to the office a few times that I was standing there and waiting. I am tall and hard to miss. It gave the impression that she did not want to help me, especially when I noticed how she rapidly helped other people who came in and stood on one of the two blue circles (helps with socially distancing I believe). Also, I had to go downstairs to get an Xray and was visibly in discomfort, yet one of the female staffers behind a window made me walk over a few times (different counters) and then told me to sign in on the other side, etc. I got the impression that she did not want to do her job and could care less if someone is in pain or not.

I've been seeing Dr. Nekoba for about ten years. As my primary doctor he is outstanding, although…read morequite to the point (but not impolite). Always has a smile on his face. Most appointments I see him for 10 minutes maximum, which is ok as long as I feel like I am getting what I need. I have to knock a star off for the admin staff who could seem to care less, they could at least pretend to look happy around patients, lol. Nurses have been pretty solid. I have also seen one of their PAs who I liked as well. Wish their office would use email and have an online patient portal! Overall, I never have a problem getting in to see him and I think he's a great doctor.

The reception staff is rude and leaves much to be desired. Basic communication is lacking, and…read moreextremely condescending over the phone.

Dr. Posner is in a class by himself. If you are old enough to remember tv shows with local small…read moretown physicians who knew their clients on a first name basis, then you'd understand Dr. Posner's practice. He is in all ways a professional, and a forward thinking one at that. Excellent bedside manner, personality, and a depth of knowledge to draw upon which breeds well founded confidence amongst his patients. If you are looking for a personal physician, or help with weight loss, you should contact his office. You'll be glad you did.

From the owner: An internal medicine doctor, also called an internist, has extensive training in preventing,…read morediagnosing, and treating diseases. Dr. Posner went a step further after becoming an internist. He went through rigorous continuing education to earn his diplomate of the American Board of Internal Medicine certification, which is only awarded to internal medicine physicians who continue their education and training while in practice. Generally when you're under the care of an internist, you won't need to see any other types of doctors for routine care. Internal medicine physicians, like Dr. Posner, are highly trained at diagnosing even the most complex of health issues. During your visit, he will gather information about your health, and family medical history and discuss any symptoms you're having, or concerned about. It's typical to order some basic lab work, especially if you're just getting set up as a new patient. He might order additional tests if further clarification with any diagnosis is needed. Once he diagnoses medical issues, if any at all, he'll be the one treating you. Or if you have a chronic health condition, like diabetes or high cholesterol, he will teach you how to manage it and prescribe any medications you need. Your primary care physician is an essential partner in your efforts to stay healthy. Even if you never get sick, you still need to see your PCP once a year, just to have screenings done for chronic conditions that may not show any signs.

I have gone to this medical facility for most of my life. The doctors are all very nice, and it is…read moreconveniently located. They worked with me in the past when I didn't have insurance -- having a affordable option when sick is a blessing. I have been happy with the care I received each and every time I have visited. I appreciate the genuine concern for my health, and couldn't be more happy with the results of their actions. I've visited for gynecological checkups, a hurt elbow and shoulder issue, several colds, a stuffed up ear/sinus, and a deep cut, and vaccinations.

They dont answer the call. They dont care about their patient. They dont refill your prescription…read more Dr. Peters she said shes gonna give me a refill for my prescription 1 week later i still dont have my refill. I call them everyday. And if they answer they gonna put you on hold and they never come back.

I have been a patient of this medical practice for a few years. My most recent appointment was…read moreearlier this month. Dr. Eschetu respects my decision to make lifestyle changes rather than take medication. The front desk staff is pleasant. This is a busy practice, so that's why I have to call a month in advance to schedule an appointment for routine blood work.

Do not recommend. I got charged for preventative and an additional appointment during my visit…read more Getting through to billing is impossible. They block you on inovamychart so you cannot send them any more messages. They call you back and don't leave you the extension so its impossible to get in touch with them because you get routed to general number. So, if you are like anyone else who does not have time to hunt down this practice if you have an issue, avoid at all costs.

Dr. Gallini has been my doctor since my 20s and I am in my 50s now. He has a great bedside manner,…read morekind and highly competent. He is thorough and a conservative in his approach to his patients.