Went for required pre-surgery bloodwork. Did labs at office but tech did NOT get enough blood for…read moretesting. Lab fail. Had to come back, AGAIN after they learned of their error. This time, the tech couldn't find a vein and became increasingly frustrated. She stabbed me again, with no luck, and then ended appointment. Said they could only try twice per patient. Unfortunately, I had to have the pre screening performed soon because surgery was scheduled. They sent me down the street, to "LabCorp," where I had to make yet ANOTHER appointment for the next day. An appointment I had to pay for but fortunately actually got results. Now, they are trying to get paid for this failure. No results. Waste of my time, two trips. No bloodwork or results from them, just a bill?! Anxiety off the chart. Just what you need before a surgery. Awful experience and will never go back.

Great primary care clinic with friendly staff and attentive providers. Appointments are well…read moreorganized, and the medical team takes time to listen and explain everything clearly.

I just want to personally thank this urgent care for this fastidious and attentive nature. I was…read morevery cranky and agitated with the pharmacy and they were able to communicate to them on my behalf with ease and detailed care. I highly do recommend them and will definitely come again for my needs. Once again, I appreciate your help.

Had an appt at 10am ..it's now 10:54am and I can hear the doctor with another patient still. The…read morelast few times have been like this too. Place doesn't seem the cleanest. The nurse was complaining about the equipment being cheap because she had to take my blood pressure 3x.

Dr. Razavi is an extraordinary physician whose expertise, compassion, and thoroughness truly set…read morehim apart. His precise diagnosis quite literally spared my daughter from undergoing an unnecessary gallbladder surgery. After months of uncertainty and confusing symptoms, Dr. Razavi took the time to listen carefully, ask the right questions, and approach her case with remarkable depth and insight. His ability to assess the situation with such clarity and accuracy gave us the answers we had been searching for--and most importantly, a clear and safe path forward for my daughter's health. Beyond his medical skill, Dr. Razavi's kindness and genuine care created a comforting environment in what was a very stressful time for our family. He treated us not just as patients, but as people--and that made all the difference. I am forever grateful for his role in protecting my daughter's well-being and offering a treatment plan that prioritized both safety and long-term health. We are lucky to have found such a gifted and dedicated doctor. Thank you, Dr. Razavi--you are a rare and incredible human being. Shadi Manesh

My actual colonoscopy experience was ok. Although I did feel like I was rushed out without much,…read moreif any, explanation of my abnormal results and had to Google them when I got home. My main issue is billing. I was charged a $150 co-pay and my EOBs state I owe nothing. I have been chasing down my refund for months (and have made no progress). They have joined GastroHealth and outsourced their billing to a company who is obviously based in India and it's a nightmare. At this point, I would highly recommend looking elsewhere.

I wanted to share my experience with this practice because I think it could help others know what…read moreto expect. This whole practice is bizarre. I was searching for a primary care physician near our new home and saw some good reviews on Google, so I decided to give it a shot. The initial call went smoothly, but I was a bit confused when I was told there was no way to send my previous medical records before my visit. It made me wonder how the doctor would know anything about my medical history prior to meeting. When I asked if I could email my records directly, I was told they didn't have an email system for that. I tried to fill out the basic intake questionnaires through the link they sent me, but the site crashed a few times, so I barely got any information submitted. I showed up before my 10 AM appointment, but even though I had already uploaded my insurance card, they asked me for it again. The front office staff was nice, but they looked super busy, and the lobby was packed. Seating was limited, and people were often trying to create space between themselves and others by "saving" the chair next to them, which made the VERY small lobby back up quickly. I ended up waiting for over an hour and noticed that people who arrived after me were being seen first. Eventually, a rather unusual person took my vitals, put me in a room, and said the nurse would be right with me. Then, he came back and told me to face the iPad for a "virtual" visit with the nurse. A friendly woman popped up on the screen and started asking me questions. Although I didn't like the iPad intake, the person who took my intake was very kind. After another wait, the physician came in and mentioned that she typically treats older patients but can work with younger people, too. Thanks, I guess? Even though the whole situation felt a bit off, I could tell she was doing her best given how busy things were. I didn't mind waiting because I know healthcare can be unpredictable and everyone has questions. However, I could tell I wasn't important, and my "annual exam" felt like a waste of time for both me and the staff. The doctor asked me the EXACT SAME questions the iPad nurse had already covered, and I was a bit disappointed that no one asked about my medical condition that requires blood work until I brought it up at the end. She said they might not be able to do the additional blood work during this visit but could fit it into my "follow-up" when I came back for my results next week. I found that a bit frustrating but didn't want to hold her up, as she seemed rushed and a bit scattered. Typically, a doctor or nurse will call with results, but this place tried to force me into a recheck to receive my results, which seemed scammy. Since I was there for an annual exam, I really hoped to discuss some specific tests based on her recommendations, but that didn't happen. Instead, she asked if I ride a bicycle, and when I said I didn't, she felt the need to tell me that if I ever do, I should wear a helmet. Thanks again, I guess...?The doctor left the exam room in a hurry, and I was still standing there, feeling confused by the oddest medical experience I've ever had. The whole place was just strange, informal, and cold. Clearly, this wasn't the right place for me to establish routine care.

Felt bad for a few days and got over there, thankfully they have x-ray machine and I found out at…read morethe same day about my bronchitis

Friendly and professional staff. I actually look forward to going there! I had my testing August…read more2025 and began my personalized allergy shots September 2025. Everyone is so kind, caring, and patient.

As an update, I did receive the accommodation plan in the mail back from the doctor with notes…read more Many of the notes are not helpful (as noted they would be better addressed by a lawyer), however, some of the notes were in fact helpful. I also did receive a follow up call to plan follow up testing for my kid. I think these two efforts make up a lot for the previous failed meeting. All the same, I do not feel the severity of my kid's medical condition was adequately considered and I have chosen to take my business elsewhere.

I've been coming to this office ever since I was born. I never had any problems until now. I am now…read more20 years old and I was on the phone with the advice nurse and she was giving me a disgusting attitude and getting mad at me for not making an appointment since June. I work everyday and the office is closed on the weekends so it was very hard for me to call off and come in for an appointment. She ended up hanging up in my face and I was very disgusted by this because I'm the one paying to be treated and I get treated awfully. Very disappointed by this situation and do not plan on coming back to this office. They need to take care of their patients way better!!

For the past few years. I been going to Springfield office for my daughters and son for annual…read morecheckup which is always free by my insurance else where. Yet, it hasn't been never free at all for every annual checkup visit. There's always co-pay some how. I called and asked why there's co pay and it always this or that regarding question the doctors cause cost. Doctor come in ask me if I have questions so if I say yes. It cost me. What's the point of annual check up and ask me if I have questions. Never like this in my previous dr office. So on some visit. I said no questions just to see and it still send me $30 co-pay. There is something wrong with the way you claim for annual visit billing. Don't make excuses when u claim it wrong to the insurance and don't even look into your process.

Everyone's always really nice, friendly and reassuring. Handle my fears of food challenges well. I…read moreneeded to do a food challenge for awhile now but avoided it because the last doctor I spoke to was adamant that if I got even a little anxious or thought I was having a reaction,she's immediately stop the test and stab me with an Epi pen and call an ambulance. I told her I'd definitely be anxious, she basically just shrugged so I never went back. Dr Sikora reassured me that we'd wait to be sure it wasn't just anxiety.

Dr. Sikora is, without a doubt, one of the best doctors I've ever experienced. He has expertly…read moremanaged my daughter's allergies, asthma, and eczema since she was a baby. What sets him apart is his commitment to affordable, creative solutions that truly make a difference in how patients feel. He operates as a true educator, patiently explaining every detail without ever being pushy. His office is often bustling, but his team is wonderful--they treat you like family. I enthusiastically recommend him to anyone suffering from severe eczema, allergies, or asthma. Go see Dr. Sikora; you won't regret it!

Easily the best experience I've ever had. It started with friendly and enthusiastic Dean at the…read morefront desk. Then the professional and friendly demeanor of Jasmine really put me at ease She is the best blood draw nurse I've ever had. Finally, the nurse practitioner completed the loop. I cannot imagine assembling a team any better than this one. I promise you, once you try them, you would drive to the ends of the Earth for their care!

Everyone in this practice was so kind and efficient! We called and were able to book an appointment…read morewithin a couple hours. The office was very clean, and the providers attentive. Even though we all thought it was a sprain they agreed to do the x-ray I wanted and it came out to be a fracture. I am so happy they we were willing to listen. I highly recommend going here.