Dr. Mitchell and his team are excellent. Dr. Mitchell takes his time and will answer any question…read more He very much listens to my concerns and we always make a plan to improve my health and to keep me healthy. He is also extremely prompt in getting back online should I email him a question through the doctors portal. He has been my doctor for well over 15 years.

Dr. Mitchell is a good Doctor who listens to your concerns and put you at ease when he is talking,…read morehe breaks it down to where the average person can understand. A few times with a lapse of insurance I had to go on self pay and his Office was very accomodating with bill pay! Never had any issues here.

Dr. Pham has been my primary doctor for over 6 years, and I truly can't say enough good things…read moreabout him and his office. He is caring, patient, easy to talk to, and genuinely takes the time to listen to his patients. Scheduling appointments is always smooth and convenient, and he has consistently been available whenever needed. It's rare to find a doctor who combines professionalism with such a personal and compassionate approach to care. Highly recommended!

Extraordinary family Doctor! Pleasant bedside manner, with a caring and comforting demeanor! Have…read morereferred many Of my friends and family to Dr. Tri Pham and will continue to do so. Do not be deterred by his front desk help as he himself is the most pleasant interaction I've ever had with a Doctor!

i've been going to this practice for years since retiring from the military in the 80' they are…read morevery efficien, friendly and easy to get appta and referrals i highly recommend them they are my first stop for all my general medical care

I had a really disappointing experience with this office today. I scheduled an appointment through…read morethe Privia app because I am already a patient within the Privia network. The app only allowed me to choose a follow up appointment, this was in response to test results from my primary care provider. If the system wasn't supposed to let me do that, that's an issue on their end, not mine. I drove over 50 minutes to this appointment, only to get a call in the parking lot telling me they didn't know how I was able to schedule and that I shouldn't have made the appointment the way I did. Instead of listening or troubleshooting, the front desk staff kept arguing with me and insisting I booked it wrong even after I explained that their own app allowed it. It was frustrating and honestly felt very dismissive. This was especially disappointing because I was referred here by my primary care provider, so I came in expecting a smooth and professional experience. On top of that, I had been waiting for some time. someone from the office was supposed to call me to schedule in the first place, and no one ever did. When I called myself, I was told I would get a callback...which never happened. At that point, I decided it was better to leave and find another office. The front desk is often a reflection of the professionalism and care within the rest of the practice, and based on this, I didn't feel confident moving forward. A healthcare office should be understanding, solutions oriented and respectful of patients' time, especially when the patient has driven nearly an hour to get there. Unfortunately, that was not my experience here. I will be finding another provider in the area with better communication and a more patient centered front desk.

The front office staff are terrible and have no training. They charged a deductible on top of my…read morecopay. My insurance does not call for deductible but when asked the office staff all said that both fees have to be paid and had the most rude attitude. Only after the insurance company confirmed that only copay was required they still didn't want to refund the deductible. Having to deal with incompetent, rude and mean staff in addition to the stress of it while you're on a visit to the doctor to get better is not the experience anyone should have. Steer clear of this practice.

I have a long-term condition that I had avoided getting a diagnosis and treatment for. I went in to…read moresee Dr. Nguyen for an unrelated issue. He looked at all my blood work and test results, diagnosed and treated the complaint I went in for, and then immediately (gently) called out the other issue that I had been avoiding all that time. Got that condition under control with a good treatment plan. I feel much better now, and am really grateful that he was watching out for my health and well-being in a holistic way.

Upon great reflection, I have updated my review, after determining my original review(s) to be…read moreoverly generous. We are talking about human lives here, not poor service in a restaurant or instructions missing from a delivered box. I came for medical care, and expected an exemplary quality of medical care. I left for the reasons stated. Get this patronage selection wrong, and you may potentially pay in innumerable ways.

He doesn't listen or care what helps you. He prefers to treat patients as guinea pigs instead of…read morepeople. After finding my husband a new doctor I found that the treatment Dr.Trahos had my husband on was extremely dangerous to his health! I wouldn't let this man deliver my dogs puppies.

There is no way to make an appointment by phone. A recorded voice tells caller no one is available…read more If you press one, you are only asked about prescription refills. Cannot leave a message for a particular provider nor can you check on your appointment. I've been going there for over 20 years. It is a disaster since Sentara took over. Why is everything so difficult?

Good luck getting your medical records since Sentara took over. Never notified of the doctor I see…read morerelocating. Cannot get a prescription refilled after calling every day for a week. No call backs from the clinical care team of the doctor who relocated or the doctor that is still local. In person office staff RUDE!

I've had so many subpar doctors, especially since they all got bought up by INOVA, but I LOVE Dr…read more Mathur. She spends so much time with me and is available on short notice for her patients. She's knowledgeable and if she doesn't know something, she finds out and calls back quickly. Her staff is fantastic! Everyone I've dealt with is friendly, knowledgeable, and responsive as well. Yes, it's concierge, and I feel fortunate to be able to afford it. I wish everyone could get this level of care.

THIS IS NOT CONCIERGE SERVICE…read more Dr. Mathur blew me off when I returned from overseas after 2 weeks in hospital. I was in a London hospital for about 2 weeks. During this 2 weeks I sent doctor Mathur emails to keep her updated so, I could be treated immediately when I returned. So, Dr,. Mathur took off January 29 and is never in the office on Mondays and works only a half a day on Fridays. I limped home and arrived in the United States on January 28, 2026, and On January 29, 2026, Dr. Mathur informed me that she taking the day off on January 30. Yes, she really did. After 2 weeks of emails she tells me the day before I needed to see her, that she was taking the day off. For the second time during my short concierge period, she referred me to another doctor. Unprofessional and lack of concern for my well-being. I canceled my agreement with the office.

Dr. Chris is one of the few doctors of today who actually listens to his patients and ensures that…read morehe has fully evaluated their situation. He "cares" while so many other medical professionals just want to push their patients out in 15-mintue increments without regard to fully assessing their situation. The staff is equally patient, thorough, and courteous. I feel very lucky to have found hm.

Dr. Z is an exceptional PCP! He combines expertise and a…read morewillingness to listen and discuss. He never rushes through our appt. It's evident he genuinely cares for his patients! The staff are equally terrific, helpful, knowledgeable, and I always feel at ease! I highly recommend this Office!