Dr. Koslow has been my doctor for decades. He truly cares about the patients he tends to. He is…read morefriendly, helpful and professional! I hope he never retires!!

My husband and I have used this practice for our primary care physician for 15+ years and have been…read morereasonably pleased until recently. When we went to make our annual appointments only to be told that our P.A. of nearly all those years was no longer with the practice!! It would have been nice to have been told before that. Anyway, we were assigned someone new and, because I have high blood pressure that has been uncontrollable, the new MD told me all heart related topics should be handled by my cardiologist from now on. Fair enough! So, along with our trusted P.A. leaving the practice, they have hired a downright NASTY woman to call and remind me that I am old and must be seen far more frequently than annually or they won't refill my prescriptions! Fortunately the the Cardiologist is conducting monthly tests as he adjusts my BP meds which include blood tests. Every single result is sent to my Primary Care practice as well as Cardiology. When I explain this to Ms. NASTY, she tells me I still must come in to be seen by them. Why? So they can make more money. I'm sorry but I find that just plain crooked. So, as of three days ago I have no more Metformin 509mg and they call that "care"?

i've been going to this practice for years since retiring from the military in the 80' they are…read morevery efficien, friendly and easy to get appta and referrals i highly recommend them they are my first stop for all my general medical care

I had a really disappointing experience with this office today. I scheduled an appointment through…read morethe Privia app because I am already a patient within the Privia network. The app only allowed me to choose a follow up appointment, this was in response to test results from my primary care provider. If the system wasn't supposed to let me do that, that's an issue on their end, not mine. I drove over 50 minutes to this appointment, only to get a call in the parking lot telling me they didn't know how I was able to schedule and that I shouldn't have made the appointment the way I did. Instead of listening or troubleshooting, the front desk staff kept arguing with me and insisting I booked it wrong even after I explained that their own app allowed it. It was frustrating and honestly felt very dismissive. This was especially disappointing because I was referred here by my primary care provider, so I came in expecting a smooth and professional experience. On top of that, I had been waiting for some time. someone from the office was supposed to call me to schedule in the first place, and no one ever did. When I called myself, I was told I would get a callback...which never happened. At that point, I decided it was better to leave and find another office. The front desk is often a reflection of the professionalism and care within the rest of the practice, and based on this, I didn't feel confident moving forward. A healthcare office should be understanding, solutions oriented and respectful of patients' time, especially when the patient has driven nearly an hour to get there. Unfortunately, that was not my experience here. I will be finding another provider in the area with better communication and a more patient centered front desk.

1 star -- do not go here…read more This office is a masterclass in incompetence and greed. Appointments are chronically late, repeatedly confirmed, and then canceled anyway. During one visit, a nurse confused me with another patient and attempted to give me a shot I did not need. The only reason it didn't happen is because I stopped her and told her to verify. That is a terrifying level of negligence in a medical office. Patients are told they may only discuss two "problems" per visit -- their word -- and are charged if they dare mention anything else. This practice nickel-and-dimes patients relentlessly: * $25 for work paperwork * $30 for prescription refills * $45 to transfer records * $150 for bringing up a third issue I was double-charged for a visit and then blamed for their billing mistake. You're forced to complete 20+ pages of paperwork ahead of time, only to be made to redo all of it once you arrive. The front desk staff are rude, dismissive, and wildly incompetent. Dr. Waddell does not appear to care about patients at all -- only revenue. Visits are rushed, impersonal, and transactional. In a telemedicine appointment, she was two hours late and didn't even offer a simple apology. I switched providers and immediately saw the difference: respect, accountability, and actual care. This office provides none of that. I would actively warn anyone considering Dr. Waddell to stay far away.

Horrible place. The front desk is so mean. She annoys the patient. She already know that patient…read morecomes in to seek medical help but the front desk make it a lot harder for the patient. She should not allowed to be at the front desk. Dr. Wadell on the other hand seems ok with how bad her employees. They should change their front desk employees..

No one likes needing urgent care; especially on a Sunday. So when I decided I needed to see someone…read moreon a Sunday, finding a place that was not only open but seemed competent was important. Despite some negative reviews, I decided on Medical Access and I'm super glad I did. I was there right when they opened (right on time!) and let in promptly with a few others who were waiting. Due to not being first, and also not having made an appointment, I expected to wait. And I was informed by the receptionist that there were 6 people ahead of me (3 walk in, and 3 online/telehealth visits) and that it could be "a while." I was directed to fill out some paperwork in my car, which I did. Due to the nature of my complaint when I returned the paperwork, I was directed to provide a urine sample. I can't say I was provided much instruction and if I had never done that before, I might have been a little confused walking into the restroom, but I managed to figure it out. That was the only time I sensed that the receptionist didn't want to do much work or came off as uncaring. When I returned to the desk, I was told to return to my car and I would be contacted. Not more than 10-15 minutes later, a nurse came out to my car and asked me more about my symptoms (their nature, when they started, etc), as well as my height and weight, and then said I would be contacted in 20-25 minutes.  She was very nice (I wish I had gotten her name) and I have no complaints about her.  Not even another 15 minutes later, I received a call from Dr. Raval, who asked about any other symptoms, explained what the immediate urine test showed, and what she would be doing, including the medications she was prescribing.  She had already looked up my preferred pharmacy and sent in two prescriptions! I was in and out and on my way in under an hour, and the prescriptions were indeed waiting to be filled when I got to the pharmacy.  For expecting to wait, I really can't complain about being taken care of in an hour.  And Dr. Raval was super sweet, didn't make me feel rushed, and even though we never met, I felt like she cared, listened to my concerns, and was competent (definitely important in a healthcare provider). All in all, if I needed urgent care in the future, I would definitely go back.

Scheduled an available appointment time, waited 10 minutes for someone to show up at the front desk…read moreto check me in and then 30 more minutes before I just left.

One of the worst doctors I encountered. She lacks bedside manners and respect towards her patient…read more Right when she walks into your room everything goes downhill from there. She doesn't care about your concern and makes smart remarks and sarcasm. Your body is your temple and as much as you respect your body so should your doctor. STAY AWAY and try to get another doctor! When I address my concern to her she told me to go find another doctor.

From the owner: Health care leader whose mission is to keep you healthy. Under-one-roof convenience, 24-hour advice…read morenurse, and online access to manage your health - anytime.

I saw the nurse practitioner Elizabeth Lawhon. I didn't wait more than 20 minutes. The office is in…read morean old building so it's dated as are the cramped exam rooms. Don't let that deter you. She was terrific. I felt listened to & was definitely pointed in the right direction for my injury. When the first question was, does your PT do dry needling? I knew she was up to date on current modes of treatment She was personable & straight forward. Glad I found a great new provider. Office staff was pleasant.

They are very short staffed. Appointments are running very late. They do not update records…read moreappropriately and have to call constantly to fix. Some staff have offal communication skills. Also double booking appointments is not good care.

They get you in quickly when you need to be seen. They take good care of their patients and they…read morefollow up. Very pleased.

I've been seeing Dr. Pettit there for a very long time and he is absolutely outstanding!read more