I have been going to Dr. Santos-Leal for 6 years. He is very knowledgeable. His exams are…read morethorough, and he does a great job of explaining medical issues to me. His manner is professional but sympathetic. I do not hesitate to recommend him to anyone needing this type of medical care. In the past, i have had some problems with the responsiveness of the office staff. This seems to have improved the last year or so and I hope these issues are behind us now.

I found this practice and was very hopeful with how the care of everyone in the office would be. I…read morehad one appointment and the NP insisted that I have a follow up in 4 weeks. I'm a teacher, and this follow up was after I was back in school, I made it clear when I schedule the appointment; it had to be 3:45 or after. The office cancelled my appointment and I still haven't gotten a new one. They wouldn't refill my prescription, and I ended up having to ration my last insulin pen. The office assistant I spoke to was rude and unprofessional on a "follow up" phone call a week after I called multiple times and left voicemails requesting insulin. I would not recommend this office.

Went to this urgent care for the first time this week. Dr. Singh is great, as is the staff. I got…read morean antibiotic that did not agree with me and needed something for my wheezing that developed after visiting there earlier this week. They were considerate of my increase in symptoms and provided new prescriptions to replace the antibiotic and provide an inhaler for the wheezing. I really appreciate their time and flexibility to make sure I would be ok. This is a significantly better urgent care than some closer to me, and I rate it the highest stars.

If I could give zero stars, I would. My entire experience with Dr. Singh and his team was an…read moreabsolute disaster from start to finish. I scheduled an appointment only after explicitly confirming with the staff that the doctor could refill my medications. I had just moved to Virginia from Florida on short notice to care for my mother after her heart attack, and I explained clearly that I didn't have a primary care provider here yet and urgently needed my routine prescriptions refilled. The staff assured me--100% guaranteed--that the doctor would take care of it. When I arrived, Dr. Singh immediately told me that his team had "misinformed" me and that he would not be prescribing anything. These are basic, standard prescriptions, that i've been taking for 10 years. I had sent them my medical records and doctor notes ahead of time. Not only was my time completely wasted, but I then received a $150 bill for an appointment where I was essentially bait-and-switched and left without the care I was promised. When I called to address this, the woman who answered the phone was shockingly unprofessional--talking over me, raising her voice, and treating me with outright disrespect. I've never dealt with a medical office that showed such little empathy, professionalism, or basic human decency. I rarely write reviews, but people deserve to know what they're walking into. This office is clearly more interested in billing than in providing actual patient care. Save yourself the frustration and go literally anywhere else.

This is the group you want to be with. The people leaving negative reviews about this practice…read moreclearly haven't experienced the kind of care you receive at a larger, impersonal office. Our children have been patients at two of the "top-rated" pediatricians as we've moved over the years--and this is the only practice where you're truly treated as a person, not just a number. If you're looking for speed and convenience, you can always go to an assembly-line pediatrician. But if you want a true care team--literally two doctors who will know your children by name, provide thoughtful and individualized treatment, and actually keep you informed--this is the place for you. When I first called, Anastasia let me know they're a smaller practice. So yes, I may wait on hold for a couple minutes while they're helping another patient--but I'll take that any day over the rushed, impersonal care we've experienced elsewhere. At the other offices, they'd order multiple bacterial infection tests based only on symptoms I described over the phone--without even seeing my children. That's not care--that's just billing insurance as quickly as possible. Sky Valley is the complete opposite. Here, they take the time to listen, assess thoughtfully, and treat your family like their own.

Best family practice I have been too. My whole family sees Dr Bruce. She takes her time and makes…read moreyou feel at ease. The front desk staff Lauren is pleasant and always so helpful. Thank you.

I wanted to update that my issues were finally diagnosed - DIVERTICULITIS!!! Why the hell this Dr…read more Barkin never ordered a CT scan as the colon surgeon I saw did which clearly showed the issue!! What type of Gastroenterologist upon listening to a patients symptoms, practically crying and begging for help NOT ISSUE A CT SCAN!! I wonder if his license is even still good. Needless to say I will never-ever darken the doors of this practice again. You all should listen to what I'm saying and find a caring and competent doctor!

I'm already like WTF. I'm sitting in the lobby about to just walk TFO. After starving for two days,…read moreI try checkin for my appointment but learn his staff forgot to schedule it. Of course, anyone would flip out when they say "you don't have an appointment". Next, the receptionist says it her fault but asks me to wait or come back. What am I supposed to do with that nonsense?! I practically had to demand and appointment. Which I'm getting 3 hours after my scheduled time, as I continue to fight hunger pain and my disgust with his staff. One hour later, I was still thinking about just walking out and paying another doctor. Keeping this appointment after read his reviews...I decided to sit at the hospital pissed off and suffering for a few more hours. This is a huge inconvenience

Type of visit was for a PCP visit. Care was amazing and so was the service. Facility is top notch…read moreand very clean. Ladies at the front of the facility are very knowledgeable and make the typical office experience pleasant. Glad I have this facility to get my care from Kaiser Permanente.

I recently visited the Kaiser Permanente facility off of Heathcote Blvd. in Haymarket - twice - for…read moreboth of my COVID-19 vaccination shots. Both appointments were on a Sunday. For the first shot, I walked right up to the front door, was greeted by a nurse - who asked you a few questions and took your temperature with a scanner. Then I passed inside, was greeted by another person who verified I was on the appointment list, and was then sent to registration. After that, I was sent upstairs to get in line for my first shot. There were three people in line in front of me to enter the vaccination room. The nurse who administered my shot was very nice. I made sure to thank her for her dedication in helping keep us safe. Afterward, I sat in the waiting area to make sure there were no complications - and I was out the door. Total elapsed time from entering the front door: 33 minutes. The second shot was scheduled for Easter Sunday. When I arrived, there were two lines to enter the building - one line for "first shotters"; and a second line for "second shotters." A security guard directed me to correct line - which went all the way to the back side of the building. It took 1 hour, 10 minutes from getting in line - to entering the front door. But once I got inside the front door, it went pretty fast. There were only two nurses administering shots this time around. Apparently, because it was Easter Sunday, they were having some staffing challenges. Only about 35 minutes the second time around (after getting in the front door). Everyone was very nice and professional both times! Great job! #KaiserPermanente

Amazing doctors Take great care of my granddaughter!…read moreClose to my daughter's work... Highly recommend!

Pediatricare customer/patient service is extremely horrible. They fail to communicate essential…read moreinformation to patients. They place you on hold for long time when you ask to speak with supervisors.

Prime Physical Therapy is a specialized group of Therapists that helped my husband with his…read moreParkinson's disease. As the disease advanced, he was given specific training to prevent falls and improve his balance and walking. The Therapists were professional, kind, caring and concerned for his overall wellbeing and he looked forward to his sessions twice per week. The office experience was great, from scheduling to billing. My husband enjoyed the friendliness of the office staff and Therapists, like an extended family to him. I would highly recommend Prime Physical Therapy in Gainesville, VA.

I have had the privilege of cutting edge personalized physical therapy for chronic foot pain. Dr…read more Kayla Roth and the entire staff are extremely professional, welcoming, and personable. I have been a patient at a couple of other clinics in Gainesville, VA since July of 2024, and when my prognosis grew stale and outcomes were either unchanged or actually regressed I searched for different options. Kayla actually seems to listen to me each time I visit and addresses my issues with manipulation, massage, and exercise recommendations. I recently updated my treatment plan with my podiatrist and Prime PT had implemented the changes to my treatment plan in time for my next visit (proactively, which is a big change from other providers). I will continue as long as needed for weekly and then infrequent visits when my issues become more manageable. I truly enjoy, and don't dread my sessions here and couldn't recommend them more.

Save the energy and go elsewhere. Front desk is terrible. Physicians are disorganised and unhelpful.read more

I have been seeing Dr. Siddon for over 10+ years. I even followed him from his Lorton location to…read moreGainesville which is extremely out of my way. There are a lot of choices of doctors in our area, but when you find one that's good AND caring, you should stick with them!!! He has been there medically through my ups and downs and gives me encouragement to ensure I stay or get healthier.