If I could give zero stars, I would. My entire experience with Dr. Singh and his team was an…read moreabsolute disaster from start to finish. I scheduled an appointment only after explicitly confirming with the staff that the doctor could refill my medications. I had just moved to Virginia from Florida on short notice to care for my mother after her heart attack, and I explained clearly that I didn't have a primary care provider here yet and urgently needed my routine prescriptions refilled. The staff assured me--100% guaranteed--that the doctor would take care of it. When I arrived, Dr. Singh immediately told me that his team had "misinformed" me and that he would not be prescribing anything. These are basic, standard prescriptions, that i've been taking for 10 years. I had sent them my medical records and doctor notes ahead of time. Not only was my time completely wasted, but I then received a $150 bill for an appointment where I was essentially bait-and-switched and left without the care I was promised. When I called to address this, the woman who answered the phone was shockingly unprofessional--talking over me, raising her voice, and treating me with outright disrespect. I've never dealt with a medical office that showed such little empathy, professionalism, or basic human decency. I rarely write reviews, but people deserve to know what they're walking into. This office is clearly more interested in billing than in providing actual patient care. Save yourself the frustration and go literally anywhere else.

Awesome urgent care location! I called and was going to arrive at 5:23 but I did not realize they…read moreclosed at 5:30 - they still told me to come on the phone even though I'd arrive only 7 minutes before they closed for the day. When I arrived I was greeted with friendly staff that quickly processed my info and then was seen by Dr. Singh - he was excellent, knowledgeable, and good bedside manner. I was able to get an X-ray done, and Dr. Singh called me after hours to give me an update on the radiologist report. Overall fantastic experience, I will be going here again for any urgent care needs!

Check on Dr Lim cancellation policy. If cancel more than 3…read moretimes for new patient, you won't be able to make anymore appointments with the office or doctor.

Great Doctor and Audiologist and Staff. Friendly environment and very caring and take time to…read moreexplain everything.

Buyer Beware! Dr. Hope was used as an expert witness in a trial I attended. I received a report he…read morecreated, which included many falsifications, errors, and speculations, which I can support with evidence and documentation. I notified the Virginia Board of Licensing, and I was informed that this type of conduct by a doctor is unethical and can be reported. He is not to be trusted, as his report demeaned his credibility, lack of ongoing education, and honesty. One would expect to feel reassured that a doctor who takes the Hippocratic Oath would act in an honest and ethical manner when serving the public. As an active licensed RN for the last 16 years with an MSN from Georgetown University, along with 14 years of combined clinical ICU and management experience in health care facilities up to the level of Director of Nursing, I would strongly recommend that one obtain a second opinion and select another provider. As you search the internet, you will find at least one or more clients who were betrayed after he recommended their surgery. It was pointed out that "he will say whatever defense insurance companies will tell him to say." Inova paroles the internet and reviews herein, are removed, but hopefully someone will be spared before taken down or not taken down at all.

Dr. Donald Hope refused to see me after a single appointment. Our first appointment was a very…read morepleasant and he recommended injections for my back pain. Unfortunately that didn't help with my back pain. After that I needed a follow up appointment and his nurse said he can't see me. Why? No answer was provided. I am extremely disappointed with him since original I thought he was a good doctor. Very disappointed that he refused to see me for the 2nd appointment to discuss my condition.

Prime Physical Therapy is a specialized group of Therapists that helped my husband with his…read moreParkinson's disease. As the disease advanced, he was given specific training to prevent falls and improve his balance and walking. The Therapists were professional, kind, caring and concerned for his overall wellbeing and he looked forward to his sessions twice per week. The office experience was great, from scheduling to billing. My husband enjoyed the friendliness of the office staff and Therapists, like an extended family to him. I would highly recommend Prime Physical Therapy in Gainesville, VA.

I have had the privilege of cutting edge personalized physical therapy for chronic foot pain. Dr…read more Kayla Roth and the entire staff are extremely professional, welcoming, and personable. I have been a patient at a couple of other clinics in Gainesville, VA since July of 2024, and when my prognosis grew stale and outcomes were either unchanged or actually regressed I searched for different options. Kayla actually seems to listen to me each time I visit and addresses my issues with manipulation, massage, and exercise recommendations. I recently updated my treatment plan with my podiatrist and Prime PT had implemented the changes to my treatment plan in time for my next visit (proactively, which is a big change from other providers). I will continue as long as needed for weekly and then infrequent visits when my issues become more manageable. I truly enjoy, and don't dread my sessions here and couldn't recommend them more.

I don't usually leave reviews, but I felt like I needed to share my experience. My issue is not…read morewith the medical care itself, but with the front desk/reception service. When I called to inquire about walk-in availability, the male receptionist who answered sounded as if he was half-asleep and was very difficult to understand. I genuinely could not make out what he was saying, so I politely asked him to repeat himself. Instead of clarifying, he responded in a blunt and dismissive tone. The whole interaction felt unnecessarily rude and unprofessional. To top it off, right as I was wrapping up the call and saying "okay thank you," he hung up on me before I even finished my sentence. That lack of basic courtesy left a really negative impression. Again, I have no complaints about the doctors or the actual care, but the attitude of the person answering the phones makes a huge difference in how patients perceive the office. First impressions matter, and this one was disappointing.

I have been a patient at LSFP for 25 years. This practice is a shadow of what it once was. The…read moredecline has been gradual, but steady, and has reached a point where I can't recommend avoiding this practice enough. Appointments now consist of basic questions and exams that barely touch the service of issues. My last physical didn't even include a hernia exam, and I'm a 39 year old male with a history of hernias. The nurse practitioners they have on staff are under-qualified at best. The front desk staff are rude, and the intake nurses are also unprofessional. This practice has lost any idea of what customer service means and seems to now be an appointment mill that bills your insurance for telling you to buy some Motrin and get some bed rest. Today was the last straw for us. My wife recently gave birth naturally and our OBGYN recommended we see our PCP for a referral for physical therapy for a month from now to help get her back on her feet and speed her recovery. We called and scheduled an appointment for this specific purpose with the front desk who confirmed that they could give a referral for PT. After waiting for an hour, my wife was seen by a family nurse practitioner that took her temperature and blood pressure, checked her height and weight, eyes and ears, and listened to her breathing. Then, without any examination of her pelvic floor muscles, said that PT 'wasn't indicated' at this time and we should come back for another appointment after our 6 week checkup with our OBGYN for ANOTHER appointment. She explained that we had been sent by the OBGYN to get a referral but the FNP refused to issue the referral and sent her packing. I went in to address this with the front desk and they gave me the run-around, then brought out a 'provider' who first said she had seen my wife but after having me explain the whole situation told me she was just the intake nurse, then asked me to re-explain the situation, then laughed when I said I didn't want to explain myself again and wanted to talk to the actual nurse that had seen my wife. All in all it was a nice hour and fifteen minutes absolutely wasted by the front desk and clinical staff because of their inability to listen and/or be upfront about what services they are willing and able to provide. To LSFP - if you can not or will not offer a service then perhaps your front desk staff shouldn't confirm the appointment for it. Your practice used to be great, and now it is a terrible place to go for care and competent customer service. I've had better customer service at McDonald's. Your front desk staff especially leaves a lot to be desired in the professionalism department. 25 years as a patient and I have never been treated the way I was treated today. We won't be back. Get it together.

This is THE place to go for pop-up medical issues in the Warrenton area. You will be seen quickly,…read moreand not left in an ER room for an hour or two without human contact. I have been here on several occasions now, and the issues were addressed properly each time. Last month, I was in a car accident and needed to self-transport to get my back and neck checked. I went here first to see if they had the proper equipment to treat me. Without ever signing in, they pulled the doctor from the back who advised me that the CAT scans at the hospital would be necessary. The doctor spent about 5 minutes talking to me, was compensated nothing for it, and did not rush me out the door which she very well could have done. If you feel the need to go to the ER, it is worth checking with Urgent Care first to see if you can save the time and additional copay that comes with an ER visit.

I rarely leave negative reviews, but I feel like people should know what my experience was…read more I went to GoWell Urgent Care twice over a three-week period for severe abdominal cramping and persistent diarrhea. During my first visit I was prescribed an antibiotic that didn't help. When my symptoms continued, I returned and was prescribed a different antibiotic and asked to submit a stool sample. I dropped off the sample and then spent the next 10 days waiting for results while continuing to have significant symptoms. During that time I called the office at least four times. Each time I was told someone would call me back, but no one ever did. The only guidance I received was to drink more water, stop taking Imodium, and stop following the BRAT diet by avoiding bananas and applesauce. After 10 days and multiple follow-up calls, I was finally told that my stool sample had been lost or the results couldn't be obtained, and I was asked to come back and repeat the test. By that point, I had spent weeks feeling miserable while relying on the office for answers that never came. I understand that mistakes happen, but the lack of communication and follow-up was the most frustrating part. If you need treatment for a minor illness, this office may be fine. But if you have an ongoing or more complicated medical issue that requires follow-up, test results, and communication, I would recommend looking elsewhere.

UnbelievableProfessionalism, has taken great care of my family for years. The staff is extremely…read morekind and always thoughtful of our needs. The medical team is innovative and extremely helpful about my hormone regiment.

UPDATE: I switched GYN's and was able to get the procedure requested done within a month, and…read morewithout having to pay up front. My current doctor had never heard of such a policy before. ---------------------------------------------------------------- My experience with Dr. Hall herself and her nurse were very positive. I felt her bedside manner was great and any question I asked, they were happy to answer thoroughly. My negative review is more specifically aimed toward the administrative staff and their policies toward procedures already covered by insurance. I needed to have a particular procedure done, and Dr. Hall assured me they had done this before and were familiar with the procedure. Long story short, the administrative staff took 4 weeks to let me know that, even though the procedure was 100% covered by my insurance, they would not go through with it unless I paid up front for the implant and procedure, then they reimbursed me after insurance reimbursement was sent to them. I dealt with one member of their staff in particular throughout this ordeal that made sure to let me know, probably 5 times in total, how much of a burden it would be for the practice to be out $800 while they waited for insurance to come through with the reimbursement. So in summary, they'd rather take that money from me, though they saw themselves that this would be 100% reimbursed by my insurance. I am a 23 year old woman with great insurance. That is a lot of money for one INDIVIDUAL PERSON to be out. I would not pay for health insurance each month if I was going to have to pay for these things anyway. After waiting 4 weeks for this to get resolved and only receiving ANY information from them when I reached out to them myself, I am switching OB-GYN's. This member of their staff made it very clear that the priority lies with the practice's financial stability instead of with the patient's health. On top of that, the individual in the administrative staff was incredibly rude. Each week, after waiting for more information from her, I would call to get an update (most of the time she would start with "oh, I meant to call you...") and it was very clear how interrupted she felt by my call. I could not believe her laziness in getting this information over to me and her rude attitude with each phone call. I really wish I could give Dr. Hall 5 stars. Without this situation and the laissez faire attitude of the administrative assistant, I would have ranked my visits with them very highly.

I'm extremely disappointed with my experience at this medical practice. I scheduled an appointment…read morefor a physical and re-establishment of care. During that visit, they went through what I understood to be a routine physical exam. At the end, I was told I needed to come back for the physical, and that what they had just done only counted as a re-establishment of care. I returned for the second visit, expecting something different. Instead, they repeated the exact same steps. Nothing changed. Then, I was billed for both visits separately--one as a re-establishment of care, and one as a physical. In reality, it felt like the same appointment split in two for billing purposes. This practice appears to be more focused on maximizing insurance billing than providing transparent, patient-centered care. I asked for an explanation but received no clear justification, just vague responses. This experience felt deceptive and unfair. I will not be returning, and I recommend others ask very specific questions about how their appointments will be categorized and billed to avoid being taken advantage of.

Very good doctor's office, and I generally detest them. Highly recommend MD Kevin Olson -- best…read moredoctor I've yet met. Easy drive off Route 66. Plenty of office staff, very friendly. This is worth the drive, if you are wondering. Stop for a local meal ...