My experience has been good at the clinic. The people here are kind and generous. There are people…read morewho also talk Spanish which is helpful.

I hate this clinic so much worst doctors ever!!!!! I had blood work one day for my daughter 11…read moreyears old. The nurse took way too much blood out of her she lost so many vitamins because of her! I suggest not going her at all! Give your money somewhere else... please dont come here with your kids and i mean it! And the wait is wayyyyy to long and close wayyy to early this is so messed up..

I've been a patient here for over a decade. Every single provider I've been treated by has been…read moreexceptional. The whole staff - the doctors, the nurses, the PAs, the phlebotomist - has excellent bedside manner. There have been few and far between front desk staff that can be kind of gruff but they're likely as frustrated as the patients are, so I can't blame them! I remember one day I called in with a sort of an emergency issue. The man who answered went out of his way to find a time for me to come in in the next few days to address the issue. He didn't say "sorry we're full" rather he took the time to check for the soonest available appointment and volunteered up he would put me on a waitlist if something came up sooner. I was there today to get a physical and everyone I interacted with was professional, friendly, listened to me, and addressed my concerns with care. Special mention to the phlebotomist- she held my hand during my blood draw and chatted with me about my life and day. Completely took my mind off the anxiety of it all. As I have for the last decade+, I left happy, feeling like all my concerns had been addressed. I love PW Family Medicine and couldn't imagine going anywhere else!!!

Needed a form filled out, the nurse requested information via MyChart message on a Friday. I gave…read morean immediate response. Nurse thanked me and said she would forward to the provider (Catherine Matkowski). On Monday at 8:30 am the office sets up a video call for 3pm. At 2pm, the provider sends a MyChart message that nobody has responded to the nursing staff and she doesn't have the information from me, but filled out the form to the best of her ability. Nobody shows up to the 3pm video visit. Is it possible that nobody in this office talks to each other? I called to follow up to see if the nurse gave the info to the provider. The male office staff continues to read my conversation verbatim. "Can we ask the nurse if she gave the information to the provider?" He proceeds to read my the messages from MyChart again. I thank him but let him know that I have access and ask if he can ask whether the nurse gave me the information to the provider he reads me the same message from MyChart...that he just read... which implies that the nurse did NOT give the information to the provider. He refuses to let me talk to anyone else and keeps interrupting and talking over me. While I have REALLY enjoyed Michelle Alvarado and Jacklyn Rector, I am hesitant to recommend this office as it seems nobody talks to each other and the male reception staff is argumentative, dismissive of women, and unable to answer simple questions.

Dr Gupta listens to what you say. He thoughtful and listens to what you say…read more I would recommend him to friends and relatives.

office staff horrible. dr never has spoken to me about my…read moremothers care in 4 years while in assisted facilit.

I've been asking Kaiser for nearly a year (probably more) to stop allowing a specific member…read moreservices rep to access my medical information and to stop allowing her to be involved in my care. No matter how many times I've asked, nothing has changed. It's made me feel powerless over who sees my health information, even though I've been clear about my discomfort. After surgery last year, I was barely out of the hospital when I found my primary care doctor had been changed without my consent. Neither I nor my doctor requested this. When I called to ask what happened, I was told the very rep I'd been asking to remove was responsible. This made it much harder to get the care I needed. I was assigned a new doctor who didn't know my medical history and refused to refill one of my daily medications without an appointment, causing delays during a vulnerable recovery period. I have repeatedly tried to get answers. Kaiser's own resolution letters say I can request the information used to decide my case, but despite asking multiple times, I still haven't received it. I hoped this would clarify why these actions keep happening, but I've hit a dead end. It would appear they don't follow their own policies and it seems abusive to allow the person I filed the complaint against to "perform" the "investigation." More recently, I was billed for an ultrasound during a back injection that my doctor confirmed in a message he never used. The same rep I've had serious concerns about "reviewed" the dispute and upheld the charge. I asked for a second review, not only because of the billing error but also because of the ongoing pattern of this rep failing to assist me. A supervisor reviewed it and still left the charge in place. They refused to remove the charge despite the doctor's email, and they also refused to remove the rep from my case. At this point, it feels less like a misunderstanding and more like I am being targeted. I'm not sure how many times I had to call before someone removed the charge. It feels impossible to get fair, unbiased help no matter how much evidence I provide. After everything, I honestly feel dismissed at every turn. I feel unfairly treated and pressured. I feel like I am being bullied. It feels abusive. Why am I forced to share my PHI with her?

Care quality. Give us correct reasoning for medications and apply knowledge to which fits best.read more

One of several offices for Prince William Surgery. My initial visit with Dr. Magalski was at the…read moreManassas office location. Dr. Magalski is an excellent, authoritative Doctor/Surgeon. I'm dinging the Manassas office location one star - due to the fact that the office lobby/waiting room has this old, musty smell - definitely could use a retrofit! Highly recommended!

I went today for a surgical consultation and was extremely pleased with the kindness of the front…read moreoffice. I didn't wait long and the office was neat and clean. The nurse that took me back was kind and friendly and asked all the appropriate questions. Dr Magaldki was kind and took the time to answer all my questions and even booked my surgery within a timely matter. I would highly recommend this office.

Providers are excellent! Lab was excellent! Receptionist was blatantly rude, angry and…read moreunprofessional to my wife and daughter, twice on the same visit. Very disappointing. We may need to look for another family practice for our family of five if this happens again.

Dr Parker was great as was Chris froymoyer. Both gone now I wish I could find another Dr like…read morethem. Any recommendations ?