Based on my recent personal experience, I unfortunately have to agree with all the negative…read morereviews. 1. Pressure to put down a deposit -- do NOT do it unless your design is final. They will push you hard to pay a deposit to "lock in" a price. In reality, any change to your initial design--no matter how small--results in a higher quote, and they will not provide any breakdown to justify the increases. You're left with two choices: accept the added cost on faith, or walk away and lose your deposit. There is no actual price lock. 2. Promises that aren't reflected in writing. The owner, Fatih, may verbally assure you that you can recover half of your deposit if you decide not to move forward during the design phase. Insist on getting everything in writing before paying anything. Once you receive the written terms (which only show up after you've sent the deposit if you let them rush you), you'll find that you are not entitled to any refund if you ever request your design--whether for review, record-keeping, or any legitimate purpose. Unsurprisingly, none of this is mentioned before they take your money. 3. Poor communication once they have your deposit. After paying, be prepared to chase them. I repeatedly had to send multiple emails and make follow-up calls just to receive a one-line response. And after these delays, they will inform you that your "locked-in" price is about to expire unless you finalize your order within a couple of days--again with no refund of your deposit if you don't. 4. Vague and non-specific documentation. The price they claim you've "locked in" only applies to an undefined "as-per-design" reference--without details. If you don't have a copy of the design, I'm not sure how you could ever prove what you supposedly locked in. They avoid putting anything concrete in writing, making it nearly impossible to hold them accountable. That alone should be a major red flag. I made the mistake of trusting this business based on a recommendation from someone I know. I hope that sharing my experience helps others avoid the same situation.

Excellent service. We used Vega for a major kitchen remodel after interviewing five other possible…read morealternatives in the area, and I'm glad we did. We're pretty picky about interior design, and the entire team was super patient with us throughout the entire process and very helpful. The owner himself came to our house multiple times (initial measurements, double checking, partial installation, complete installation, follow-up, etc.) to make sure everything was going well. One time, when a third-party cabinet supplier forgot to include a side panel in the initial shipment, the owner handpicked a virtually perfect match from some unrelated stock and just gifted it to us so that we could cut it and apply it to our island in time for a huge party we were having at our house that weekend, and we got the actual panel shortly after that. They've got a great selection of cabinetry, hardware, and countertop material, in addition to some other stuff. It's been 13 months now since installation was complete, and we're still in a state of shock about how beautiful the whole thing is every time we walk into the kitchen. I could not recommend them more strongly.

This is the second kitchen we have done with Ryan at Today's Kitchens. Besides being great to work…read morewith, they understand kitchens and how they are used. The first kitchen they did for us almost 10 years ago is in a house we are selling and it is a key selling point of the house. We know others who used other companies in the area and all of them had issues that we never had and ended up with kitchens that were not nearly as nice. I can't recommend Today's Kitchens enough.

Great experience working with Stephanie at Today's Kitchens. She really helped us formulate and…read morebring our vision of our kitchen to life. She worked very closely with the contractor, Angelo, and was was involved and responsive every step of the way. We are very pleased with how our kitchen turned out. Highly recommend!

Came to Best Plumbing on a recommendation from a contractor. We're redoing our master bath--which…read moreis due for it--so needed some help navigating how to put everything together. Showroom is pretty as others have mentioned with lots of built out options. Making an appointment was easy too. Debbie was awesome to work with and helped walk us through how to choose the right fixtures. Some of the info we needed wasn't online, so she helped us navigate it all with a list of parts needed at the end. Unfortunately the manufacturer had the tub we wanted on backorder which led us to go elsewhere, however I wouldn't have known what to buy if not for these guys. Would come here again in a heartbeat.

That's ok I don't need help , not 1 of the many associates asked if I needed help or even said a…read moregreeting. It must be the sweatshirt I was wearing , they couldn't see my wallet as they sat there in a museum of a store , years ago I spent a lot of money with them at the other location , it's a pity their customer service is so poor and judgmental now , kohler is not exclusive here so I will go elsewhere and I have a suspicion if I went to Home Depot I would be treated better. Glad you don't need the sale , I was eyeing the $1500 faucet

My mother in law was referred to Carminart by her contractor a few years ago for her gut reno, and…read morewhen my husband and I did our bathroom renovations we knew this was a place we could trust. Our sales consultant was knowledgeable and really helped us narrow down what we were looking for ensued we had everything we needed for the project. She was honest and upfront about timelines to obtain materials. A true professional!

After a bad time at another tile store, I went to Carminart in Elmsford, NY. Their big showroom had…read morelots of tiles. The staff was helpful and friendly. I found the right tiles for my project. I recommend Carminart for good tiles and service.

This showroom supply company on Saw Mill River Rd. in Yonkers, NY has a rude, inexperienced and…read morefrankly obnoxious staff. I would shop elsewhere for my plumbing supplies/fixtures.

The worst customer service after the purchase! Enough employees to bring merchandise but none of…read morethem bringing it to the truck. Over two hours waiting (product waiting for delivery) with no concern about the client/customer.

My wife and I were delighted by the beautiful work done by ATOZ Renovations. We're not in the habit…read moreof writing rave reviews. (We're New Yorkers after all.) But the job they did deserves recognition. Among the many people worth a shout-out: designer Chaya Uzan whose enthusiasm and ideas gave us a sense that our project was quite special; and Robbie Goldberg, our day-to-day contact and project manager, who brought a craftsman's eye to all aspects of the job. When problems were encountered, problems were fixed. An example: once we installed a new oven in the kitchen we realized that we would have to do without a favorite built-in spice cabinet. Robbie came up with ingenious fix requiring some custom carpentry so that the spice rack did not disappear but became an integral of the whole. Anthony, our renovation expert, was our first contact with A to Z. He encouraged us not to give up on what we wanted the project to look like even though other renovators had told us it was impossible to do. He also offered to answer any questions we might have along the way. Then there's Shevy, the permit and insurance coordinator. She dealt with the necessary paperwork and kept the inspectors at bay so we did not have to deal with those headaches. And last but not least, Mario, the site manager, who was there every day, hands-on, always professional and pleasant. On that note, the entire team seemed to like one another and treated us and each other with a refreshing degree of decency and consideration. To summarize: The team at ATOZ was thoroughly professional and kept us informed with clear, consistent communication every step of the way. Importantly, the team worked efficiently to stay on schedule and were fair when an unexpected issues arose, providing clear solutions. The final result is exceptional, and the quality of work exceeded our expectations. We would not hesitate to recommend ATOZ to anyone.

I couldn't be happier with the renovation of my townhouse in Greenpoint! Finding a company I could…read moretruly trust was not easy -- I'm very cautious when it comes to my home. But after meeting the team at A to Z Renovations, I finally felt confident I was in good hands. They were on point, punctual, and extremely detail-oriented throughout the entire project. Every step was handled with care and clear communication. The quality of their work exceeded my expectations, and I felt completely comfortable from start to finish. I honestly feel blessed to have found them. Trust is everything when you're doing a renovation, and A to Z truly delivered on every level. I highly, highly recommend them and will definitely be using them again in the future.

I collaborated with Danielle Florie at Bilotta in Mount Kisco. She assisted me in designing my…read morekitchen, bathrooms, laundry room, and pantry. Her creativity and meticulousness created a wonderful partnership. We couldn't be more pleased with our home. I highly recommend Danielle and Bilotta's craftsmanship. Throughout the installation, their team, led by Christian, exceeded expectations. You are rarely sad when a house project ends, but not working with Danielle as much is something I will miss. . .She is THAT good !

Walked in with my wife to inquire about a kitchen remodel. We were initially greeted by a woman who…read moresaid we could look around and that she would find us a designer if/when we were ready for a consultation. Roughly a minute later, we were followed around by a male (French?) associate who couldnt even introduce himself. It made us uncomfortable. He'd occasionally chime in on conversation I was only having with my wife. When we were finally ready to have a conversation about said remodel, we were met with offensive remarks pertaining to our taste and how we'd go about about using the kitchen. The guy literally said "no offense, but"... and continued with his condescending rhetoric. We ended up cutting the conversation short and walking out, despite the fact that we fell in love with one of the showroom designs and would've proceeded with it.