Stopped in at William Sonoma this afternoon for a new cutting board and other kitchen necessities. The employee greeted me right away and was super friendly. I told him what I needed and the price range I was looking at spending. He showed me multiple cutting boards and told me why certain ones were better than others. Checking out the other employee was super friendly and made my visit a nice experience. read more

Always dependable, high quality products, lovely variety and great holiday items. Attentive service, engaging staff always friendly to help.

Subject: Feedback Regarding Unprofessional Behavior at Your Store To Whom It May Concern, Good evening. We recently visited your store located at: 560 Grand Blvd, Ste L-101, Miramar Beach, FL 32550, United States. During our visit, a staff member approached my mother while she was browsing the clearance rack and said, "We don't have clearance. It's 20% off," in an unnecessarily rude and dismissive tone. My mother had not asked her anything at the time. The way this was said came across as unwelcoming and disrespectful, as though we were not wanted in your store. This kind of behavior is extremely unprofessional and disappointing. I hope you will take this opportunity to address how your employees speak to customers and ensure they are trained to treat guests with basic courtesy and respect. Unfortunately, due to this negative experience, you have lost our business. We will not be returning and will be sharing this experience with others. read more

FANTASTIC store with above and beyond service!!Went in looking for a new set of knives and was helped by Betsy who took over an hour to help select the right knives for me. She allowed me to go through +5 types of knives and gave me a detailed rundown of each one, the different styles, general care, ect ect. Genuine service and encouragement to choose the one which felt right for me and didn't pressure me into one brand or style over another. I ended up purchasing the Miyabi Tenmei Chef and Paring knives. Definitely recommend this store because of its service and will come back if I need anything!! Highly recommend read more

I really like my local Williams Sonoma store. Their classes are great, as is their staff. For example, I attended their Know Your Knife class and learned a lot. "A kitchen without a knife is not a kitchen." ~Masaharu Morimoto read more

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Wow every time I shop at this location the women who work there are rude no smiles no may I help you or thank you. I called today for an item I had previously purchased there and the phone rang so many times I almost hung up the women who answered was rude put me on hold came back and said no we don't have this item click. I called another state the women who answered was very nice and I told her that I do not like having to pay shipping and I ask her is there a way that I can pay for this over the phone with you and have my husband pick it up who is in that city? She said there was and she was so pleasant and so nice. Why couldn't the woman in Destin do the same thing for me when I'm only 30 minutes away from that store? Rude unfriendly unhelpful women work in that Destin location. read more

I normally shop here and maybe it was because it was Valentine's Day but I let the cashier talk me into signing up for a Williams and Sonoma card-- "so far so good" I thought. I was sent a card through The original bank (Synchrony I think) and I paid my first payment and set my account up for auto pay. What I didn't know is that my account was transferred to Capital One and they got my address wrong. No notification no new card no nothing. So while I'm thinking my payments are coming out through auto pay thru the original bank, they sent my account over to Capital One WITH NO NOTIFICATION and severed the auto pay with the original bank. Attached is my result--a 60pt drop in credit. Now I can't even get a refinance on anything I have. BTW, I called Capital One and explained the situation and even though they admitted that they transfer severed my auto pay they refused to correct my Credit Bureau record saying it was "technically correct" that I was late on my payment. These people play fast and loose with with your information and your credit report. RUN, don't walk away! read more

Williams-Sonoma - Impact of Williams and Sonoma feckless handling of my account. - Kitchen & Bath Near Me - Miramar Beach, Florida

Over all good quality products just make sure you properly sanitize your items, after what I witnessed it really was a eye opening reminder to always wash items you buy , that's all I will say . read more

Asked to put on a mask then when explained my asthma doesn't allow me to, they wanted me to set up a shopping time. This nonsense has gone on long enough I hope places like this go out of business. read more

I shopped this store several times. The staff was awesome every time. They was prompt to assist and if I said I was just browsing they allowed me to do so. If I had a question they answered it. As for anyone that is looking for public restrooms... almost no retail stores have them, so don't complain or give negative reviews due to this. I have recommended this store to many people and they had a wonderful experience there as well. read more

Terrible Service! Cranky old manager who says she's been there 10 years refused to price match a coffee machine to save a measly $50. Time to retire old hag. read more

Love WS. They always have good selection and I am glad to see there isn't as much Chinese crap I their store. I'll do anything not to buy Chinese crap. The set of pans they sold me were made in a European country and is very solid. read more

Friendly, clean, love the store but, no restroom for customers!! Was directed to go through the park & down the street.... Really

We showed up about 15 minute prior to scheduled closing. The clerk yelled at us as we entered the store because they weren't already on. We had a defective blender that was 6 months old (Breville). We asked about Vitamix and they told us to look, but didn't indicate where they were. We never found where they were located. Clerk then yelled across the store saying our receipt was 6 months old and they wouldn't honor return, we have to go through Breville, which means we will be without blender since Breville will not replace, they will just take weeks to (maybe) repair the defective motor. Williams Sonoma Clerk was just rude and angry. We have lived by this store since it opened and enjoyed shopping there for great stuff and even just browsing to see what was new. Will not be visiting this location anymore and will order our Vitamix from Bed Bath & Beyond or another faceless entity who doesn't have an attitude. read more