We called due to our dryer not heating up. Jason came the same day and had us up and going in no…read moretime. The quality and value of his service was top notch. I will be referring him to others in the future.

When calling around to get someone to fix my dryer, most companies didn't even answer their phones…read moreor return my messages. One guy answered and was rude and completely unhelpful. Not so with Emerald Coast Appliance Service! When I called, a very friendly, helpful woman answered and scheduled an appointment for the next day! Then I had something in my schedule change the next day and when I called to reschedule, the guy said he could come immediately, which worked with my busy schedule! When he arrived, he was polite and knowledgeable and got the job done in about 20 minutes. Fantastic! In the future, I will be calling them first!

I purchased a refrigerator in the spring of 2010. A high-end Viking. I had to have it craned into…read moreto my unit in Inlet Beach. It was broken down the 1st week owned. I have called and called for service and warranty. They ignore calls, won't call back, and will not follow through with warranty service. I've paid for service just to have the unit working and it continues to break. I would avoid GM at all costs.

If I could give 10 stars I would. Not only did they come within 24 hrs, he got everything assessed…read moreand completed under an hour. Amazing business and highly recommended!

Sean was able to come same day and fixed my problem that was not simple!! He was prompt and…read moreprofessional and helped me understand what needed repair.

This was the second time I've had Coastal Appliance Parts and Service out. They are honest,…read moreefficient, and reasonably priced. Both times the issue with my refrigerator was minor and easily fixed with a service call. I especially appreciate that they are willing to explain the issue and educate me on how to better maintain my appliance and spot problems in the future. Same day response time and family owned were icing on the cake.

We were having issues with our washer-we called Coastal Appliance and got immediate response. They…read morehad a short wait for an appointment and the service tech was fantastic! He gave us very helpful information about our problem and directed us to a solution. We will definitely use them again.

Oh my !! To say the least, they have no idea what's going on. They'll transfer your call over and…read moreover. Didn't know what a semi recessed sink is!? It's a pretty painful experience. Save your time and efforts they'll close down soon, understandably.

Horrible! I was in the market for a gas range, I wanted to use a local company. I contacted…read moreFerguson in Fort Walton Beach first. They referred me to the Destin location. The Destin location after a series of telephone transfers, took my information and promised they would call me back. They never called back. It seems like They're only interested in full home sales. They don't respect local dollars, so I will never use them again.

I received great service & the 2 guys who helped me with my purchase had a lot of knowledge on the…read moresubject. W Best Buy

Had the interior of our house repainted. It required all the audio/visual be disconnected. Hired…read morethe. Geek Squad from Best Buy to reinstall. The technician reprogrammed the remotes and hooked up the equipment. He stated if you have any issues to call him. We had functions on the remotes that did not work. Called him twice with no call back. Called the Geek Squad. at Best Buy in Destin and explained the issue. We were told if we wanted additional service we would have to pay again. Requested to speak to a manager. Was told he would call the following day. Did not receive a call back. It is obvious that the Geek Squad and Best Buy to not stand behind their service. The total time between the install and lack of response was two weeks. Cannot recommend any service involving the Geek Squad at Best Buy in Destin, FL

Great communication, fair price. Showed up on time and even called to come on an earlier day based…read moreon his schedule. I would definitely recommend and call them again.

From the owner: At Gulf Coast Appliance, we're dedicated to being your go-to choice for local, affordable appliance…read morerepair. With over a decade of industry experience, we're equipped to provide prompt and professional services for a range of appliances, including refrigerators, washers, dryers, ice makers, dishwashers, ovens/ranges, and freezers. What sets us apart? Our unwavering commitment to customer satisfaction and top-notch service. But don't just take our word for it – our satisfied customers rave about our expertise and reliability! We proudly serve Panama City Beach, Santa Rosa Beach, Destin, Miramar Beach, 30A and beyond. Whether you need a repair or routine maintenance, Gulf Coast Appliance has you covered.

Had a stove repaired. Outstanding responsiveness, professionalism, fairness, and expertise…read more Charles was fantastic. Highly recommend!!

Caleb was our tech recently and found he did an outstanding, stellar job with our clothes dryer…read more He utilized his skills and showed great communication. He cares. A+

Bought my new range and couldn't be happier! These guys rock! Took a little while but they are very…read moreprofessional. Gary and Sean are awesome! Herman did the installation and he was great too! Highly recommend.

Ace Hardware on 11176 Emerald Coast Parkway in Destin, Florida truly went above and beyond for us…read more While hosting a large religious retreat at the Hotel Effie, we had several last-minute hardware and supply needs, and Justin was absolutely amazing. He made sure we got every item we needed quickly and efficiently, and even arranged delivery directly to the hotel, which was a tremendous help during such a busy event. Although Ace is a well-known national brand, Justin and his team make the experience feel incredibly personal. They approached every challenge with professionalism, urgency, and genuine care -- solving one problem at a time and making us feel like a top priority throughout. Exceptional customer service, reliability, and a personal touch that is hard to find these days. Highly recommend Justin and the entire team at this Ace Hardware location!

Great location for just about anything needed while away camping. Early to late hours a plus!!read more