We had an appointment today with Jan Hill between 2pm to 3 pm . We were 22 minutes late due to bad…read moretraffic in Dallas. The front sign that was displayed in Ferguson store had our name and time of appointment displayed . our appointment was with Jan Hill . She was busy on phone all that time. I asked Tanya about our appointment and she said I can't stop Jan from taking call so we will have to reschedule. I told her that I just have 1 question and it will only take us 10 minutes. Tanya was rude and left her desk till we were there. Ferguson at frisco tx location does not even deserve 1 star . We came back at 3.09 pm without rescheduling because no one was at front desk . Time wasted . I don't know why they gave us appointments if they can't help us during our appointment time.

I have this store a 3 star because I did not interact with the staff or had an appointment... so I…read morecan't comment on that. However, the staff that greeted us at the door was nice and relayed that if we needed help they do it appointments only. The store did have a lot of beautiful products if you're looking to do update, custom, or build your home. Pricing was fair from what I looked at

I needed a repair part for my Baldwin front door latch. They didn't have this obscure part in…read morestock, but the lady called around and located the appropriate repair kit. This is my second visit to this location, and both experiences have been superb.

From the owner: Decorative hardware and plumbing.read more

Daniel and his team were absolutely fantastic to work with from start to finish. They removed the…read morelarge bar with a sink that sat in the middle of our living room and transformed the space with a beautiful custom bookcase. They also wired our TV and PlayStation through the chimney next to the bookcase so there are no visible cords -- the finish looks clean and seamless. Daniel has a great eye, is kind, highly experienced, and checked in regularly throughout the project, making thoughtful adjustments along the way. Venancio handled the electrical work flawlessly and was patient and attentive to every detail. Tino built the cabinet beautifully -- true craftsmanship. The team also redid our tile, including the entryway, with gorgeous results, and stayed right on budget with no surprises. Daniel is professional, patient, and truly skilled at his craft. His team does impeccable work. We're thrilled with the results and will definitely be calling Daniel again. Highly recommend -- photos coming soon!

Quality, communication, consideration, and professionalism -- renovating can be stressful, but this…read moreteam made the process an enjoyable one. Highly recommend!

They did an excellent job on my bathroom also within a very timely manner. I would use them again.read more

I wish we had known about Elite Renovations sooner because they can do it all. Michael is a kind…read moreand knowledgeable professional who communicates throughout the project. We had a leak that caused floor damage so we found Elite Renovations to replace the hard woods. It was such a great experience especially because Elite had multiple teams who could repair the leak and paint and restore all damaged areas in a timely manner. Reasonable cost for such high quality work. Elite will definitely be my first call in the future.

This is what nightmares are made of: Promised a 1-month project. It took them 5. The quality of the…read morework was amateur at best and catastrophic at worst. I never got a solid plan, they hard-sold me high, promising we would reduce it, just to make me sign the contract. (my first mistake) Of course, those meetings to discuss my priorities and reduce the budget, never came. My dream wasn't realized as they either vetoed, forgot or bumbled each feature of my design. Examples: I have a wavy wall, it took them days to correct the paint throughout the house, they flat refused to match my craftsman trim, they forgot my vented kitchen hood, vetoed my transom (they don't even know what that is), failed plumbing inspection three times and nearly blew up my house. (I'm not embellishing) Had to install the cabinets twice (ordered incorrectly and hung at the wrong height), the rough plumbing is so poorly done that the knobs don't sit right and turn lop-sided; failed to contain the renovation dust which covered even stuff inside cabinets and drawers throughout the house. The cleaning crew came multiple times and I still had to hire my own at a cost of $360, to get all the ceiling fans, fixtures, floors, etc. finally clear of dust and paint splatters. They scratched my hardwoods and damaged my stove. To top it off, they stopped paying the subs and one of them put a lien on my house, EVEN though, i was up to date on my payment arrangement. (Yes, that's totally legal, for some reason!) The drama continues as I need help correcting some issues that i don't feel I should have to live with. I don't have the energy to upload pics but maybe later. Just trust me; pick someone else. Signed, Exhausted, Angry and Broke

We got our kitchen remodeled through Creative Design & Build this year. From the very beginning,…read moreour project manager Eyal was with us every step of the way. We always knew what to expect, got frequent updates as the work progressed, and never felt rushed or confused by any part of the process. She really went above and beyond. The work actually got done on time and the crew did an amazing job getting everything secured and cleaned after the work finished. Most importantly, the results were fantastic - truly exceeded our expectations! Would definitely recommend to anyone looking to renovate or remodel in DFW.

The owners reached out upon my updated review. After a few years, Alex worked with me to remedy the…read moresituation in a way we both believed was fair. It's not very common for a business to stand by their work even years after it was done.

Great energy and enthusiasm for getting the job done. Family oriented and easy to work wit.read more

I am a big fan of IKEA and have visited many locations…read more This IKEA is easy to access near Stonebriar Centre. It has a huge parking lot for the large crowds it draws in the Dallas area. It is on par with most IKEA- chaotic layout which is what makes it fun! Lots to discover and so many wonderful products. Helpful employees but increasing the store puts onus on the customer to self serve. There is a food counter as well. I know many who come here to actually eat.

I went in to buy a rug...took me 30 minutes to find an associate. He couldn't help. She paged for a…read moremanager. 30 minutes later I was instructed by the head cashier(WHI IS ALSO A MANAGER) to wait at the back of the store where associates enter. I asked yet another employee to please page for a manager. 10 minutes later he was exiting the store. Said he forgot...it gets better...so another associate directs me to the cashier WHO WAS INDEED A MANAGER). He dismissed me in such a rude, unprofessional manner. Apparently a real manager came over to help. I spent from 10 am till 11am for a manger. The cashier was a bafoon (sorry but useless). A really pleasant manager offered to give me a discount on the rug. I declined.she was professional, attentive, kind. The cashier looked less than professional and kept avoiding me. I'm not spending my $$ with people who don't want it.

Everyone quoted me below $800 for simple sofa raiser, they started quote starting $3500…read more Just throwing random numbers.

What an amazing experience with Adam and The Perfect Cabinet. We moved in to our home and there was…read morea niche next to the fireplace that needed a built in cabinet! Adam came out promptly, designed the project., and kept communicating with me about costs and the time frame. He accommodated all our wishes about the many surround sound and stereo cords we wanted to hide. The beautiful, solid wood cabinets and shelves were ready quickly and an amazing couple came to install them. They worked on the installation hours until every little detail was perfection. I highly recommend Adam when you want The Oerfect Cabinets