I bought a new Honda battery powered mower, HRX217XB. It has issues:…read more1. The drive locks up in one wheel or the other when you finish a row and try to pull back before turning and it leaves a divot in the lawn and is hard to maneuver. 2. Has plastic wheels that slip on any incline. For $1300 you should have good quality wheels. Rubber at least. 3. Battery is good. 4. Mowing power (1.5 kw) is only good for fairly short grass Overall gets a C- grade. Would not buy again. Just a poor design & engineering, especially for the price

I haven't been to this Ace Hardware in a very, very long time. Years in fact and it's mostly due to…read moremoving out of the neighborhood. But this past weekend we came here to get keys made. Talk about fast and efficient. The keys were made pronto just as soon as we were directed what counter to go to. It was really "easy in and easy out". Although from the outside this store looks pretty small but once you go inside it's a lot larger than it looks with a very good inventory to meet your hardware needs. I will definitely keep this store in mind more often.

Ralph in plumbing was a great help. It's always a pleasure to deal with people that know what…read morethey're doing.

I only leave 1-star reviews in situations where I believe I have been treated negligently or…read moredishonestly, or in situations where I witness such behavior. I reserved a U-Haul truck and two furniture dollies at this location, only to be informed upon arrival that they don't actually have a furniture dollies. The store blamed this on U-Haul not keeping track of equipment, and U-Haul said the same thing about them. Either way, that doesn't paint a flattering picture of the whole operation. U-Haul customer service then sent me on a 2-hour long wild goose chase to two other locations before finally securing two dollies. Even then, the store claimed that U-Haul never contacted them after I was told that someone called ahead to guarantee, so I had to fill out a second contract for the dolly rental. This took so much time that I wasn't able to fully pack the truck. U-haul refunded me basically the cost of gas and the dollies, nothing more. It's Penske trucks from here on out! Obviously only the first part of this journey was caused by McLendon, but it wouldn't have happened at all had their inventory information been accurate.

The service here is amazing. They really know what it means to be a neighborhood business. I've had…read moremultiple staff members go out of their way to help me out over multiple projects. This place is my first stop always when I need something from a hardware store. I only go other places if they're out of something and I can't wait for shipping to come in. Their prices are also very reasonable and are comparable or cheaper to the bigger stores. They have my business forever because of how they've treated me and my family when we go in.

I have always liked going in hardware stores. But today my husband gave me a challenge: He was…read morecurious if he could find a new tip for his favorite walking cane. Well the people here were incredible in assisting us. There was a young lady at the register that directed us and two more people helped us locate : Yes a cane tip! I was elated! I have bought those before and it can be a pain to find the exact tip for canes. Both of us use canes now for better mobility. So we are glad we do not have to replace our favorite canes but put tips on them now. There is a section that have a variety of sizes. One store clerk pulled the tip off of my husband's cane and found the perfect fit. The package has four ! It was $5.14 ! I I bought a package of 2 tips at the nearby drugstore for for my cane. They were pricey and did not fit. And worse I lost the receipt. So I had to buy another cane. Because that tip was worn out to use anymore. So getting four tips for about $5 is a great deal. So anyone who has canes of any kind ,go to Ace Hardware to replace tips! They are helpful and go beyond to provide great customer service. And no worries, they will help you remove the old one and put new one on quickly. I truly did not expect Ace to have those kind of things but they did. I will return here and refer my friends. Oh and they also have some pretty plants here too. Next year I am definitely planting some flowers! And as you leave store, there is free hard candy to grab a few for just visiting .

My wife and I visited Ace to purchase some plant dirt for my wife's indoor plants. I also, got some…read morework tools and fasteners. Anyway, the clerk at the counter was very knowledgeable about the products we purchased as well as friendly and humorous in conversation. What you like to see in the retail space! Didn't spend too much for what we purchased and we had an overall good experience with the employees that helped us.

The McLendon Hardware store is one of the most customer friendly stores I have ever been to…read more I went to find out why my outside water spigot anti siphon valve was leaking. Ralph from the plumbing department took one look at it and fixed it right there in the store with a replacement washer that was in stock. He didn't have to do that, but he did. I was very impressed. This is a well run store. It also has a good supply of hardware that the big box stores don't have. I am going to be a repeat customer!

Just went to mclendons to get a few annuals. I Asked where…read morethe boxes were. She pointed to the stack of flat cardboard. "Put them together yourself " Went to pay and the cashier leaned on one elbow the whole time. A man with seniority in the nursery was "training" about 5 high schoolers (probably their first job)to rotate the plants. He was so mean to them. I wanted to slap his arrogant face. Certainly not a position to warrant arrogance.

Went on a Sunday took a while for waitress to get to our table started off friendly took our order…read morewhen food came my order was wrong asked for cup of chowder instead of fries she brought fries, on Bill charged for the chowder that I didn't get my wife ordered bowl of chowder witch was served with burnt toast for six bucks mostly charcoal, waitress seemed to be mad that we complained sorry Erica not my fault! On the other hand food was good except charcoal bread!

early family birthday dinner celebration mid week. attentive…read moreserver and something for everyone on the menu, from sides to small plates, carnivore to vegetarian. food came fairly quickly and was generally tasty but nothing wowed me. pricing was very seattle. essentially ~$20-30pp without a cocktail or alcoholic beverage. the hardware store has been a staple on the island for years! i just wish my hippie burger had had more flavor.

I can't say enough nice things about the Tacoma Lowes. From the security guard out front making…read moresure I was safe entering and leaving to the great experience of the plumbing department. Frank went out of his way to make sure that I had the correct information regarding buying a new hot water tank. He and Dave both made sure they helped me enter the data in the computer since I am a senior. Then the actual people who would be doing the job actually called while I was in the store. Frank helped me with my explanations and then in 3 days I had a team coming to my home to replace my completely dead hot water heater. They were great help. ALl of them.

Went in today to grab a bunch of trim packs and some plumbing fittings for a sink I was hooking up…read more Had everything I needed and the nice lady working there actually knew where the fittings were. Prices are reasonable. About on par with everywhere else.

Great service and selection at reasonable prices. Scott in paint always helpful as is the rest of…read morethe staff

Amazing service at a reasonable price. I needed a few keys made and they were under $3.00…read more This is a small business and I like to buy things from places like this rather than a chain store. You would have to look far if you need help because they are plenty of people available to help. You would have to push a button and wait. The folks who work there are very knowledgeable and friendly. If you haven't been to this Hardware store yet don't wait. I'm sure you will be as happy as I am.

I got my shave ice machine blades sharpened and got a quote to be done in a week but got it done…read moresooner than expected. Ad soon as I got and put it back onto my ice machine shaver and was like brand new blade. Will be back to sharpen my blades every time when I need to sharpen. Thank You!

I went in to get my work scissors sharpened, and I appreciated how flexible they were in fitting me…read moreinto their busy schedule. My scissors are very sharp, and it boosted my confidence to get my work flow done! Going back on a regular basis--very friendly and direct service!

Absolutely great service first of all just wanted to say that before I said anything else…read more Now I would like to say the store is pretty small compared to some of the other ones but I have had impeccable service at this place from every single person and one that stands out in my mind is Mr. Christopher bishop that guy has taking care of me every single time I've come in there he's cool he's calm he's collective he's assertive and he knows his stuff. I want to talk to somebody about tools I want to talk to somebody knows what they're doing in every person in there knows what they're talking about!!! Just dropped $350 in there on their parking lot sale couldn't resist!!! What a bargain!!!!!!!! Myself I couldn't of asked for better service and being in service and having to do customer related fixes directly in People's homes I know what it's like to have someone appreciate what you've done for them and when I went to the store not once but twice to return an item and they had a problem with the receipt they still manage to get me what I asked for. I appreciate all the stuff that you guys have done for me I have been shopping at the store for three years now and have not had one single issue that has not been able to be taken care of in one way or another (not to mention I've only had one problem and it was just me being picky) thank you very much for your guys' time and I'll be seeing you again soon!

Went to purchase a replacement 1hp motor. I asked if I could have the box opened to see if the…read moremounts were the same as the old motor. The box did not include mounting plate dimensions. Was told it wasn't a problem by an employee. Proceeded to head to the front to do this with supervision. The gentleman at the front told me this was not allowed. He then informed me there is a 20% restocking fee if the part is incorrect. I checked out harbor freight policy and it seems to be normal to allow customers to see if the part in the box is correct (under supervision of course). Unfortunately I do not recall the name of the employee. He was an older gentleman with a small composition. He did not provide a pleasant shopping experience and seemed to want to make a simple purchase a grievance for me. Didn't seem to care either way if he received my business. Even the fella in line behind me had some raised eye brows.