This clinic is using medical assistants to start and maintain intravenous lines during oral…read moresurgery. This is illegal in the state of Texas and has been reported. Dr Alford was intolerant and belligerent at the time of my procedure and I canceled my surgery. You would do well to go elsewhere.

DO NOT GO TO THIS PRACTICE. I went to this practice for a TMJ pain management procedure, they made…read moreme pay upfront with CC and said they did all the necessary steps to claim with insurance on the backend. I was contacted by insurance and they said the office did not get the proper precertifications needed to preform the procedure. When I called the billing department they said they didnt know why the office did submit the precetifications that their other offices usually do. I am now out $1,600 because they did not do the proper steps and they REFUSE to give me a refund. I feel like they are scamming patients and just in it to make money and do not care about patients overall well being.

I'm surprised that I haven't written a review yet. I've been coming for about 2 years to Spring St…read more and I've always had a pleasant experience. I wanted to make a point to share about my last visit a couple days ago to illustrate just how great these people are. Monday night I broke a tooth eating dinner. We had expected that I might have a cracked tooth that was bothering me on occasion, but could never identify which tooth while in the dentist office. I Googled Spring St. to see what time they opened in the morning so that I could call and get an appointment. To my surprise, Google had an option to send the business a message AND it said that the business typically responds within an hour. So I thought, "let's try this" and sent a message. Shortly thereafter I got a message from Dr. Romney saying they would call me in the morning to set up an appointment. They opened at 7am Tuesday morning. I noticed on the clock it was 7am and before I had a chance to give them a call, they called me. :) They were able to get me in a 1:30pm that day. Mona is my favorite. She always has a smile on her face which is so nice to see when you walk in the door. Dr. Lassen was able to save my broken tooth and put a crown on it that same day. I was so grateful to the whole team for taking care of and so quickly. I highly recommend Spring St. to whoever is willing to listen.

I had to get a root canal removed because these dumbasses can't seem to do their work right don't…read morerecommend this company nor will I ever come back and OVERPRICED LIKE A MF! My experience with this location is horrible highly recommend any other dentist this place is just ass.

Nice dentist, great receptionist and everyone else in between. Everyone was upbeat and fun. The…read moretooth came out quickly and cleanly. No pain at all either. I went in before 11 am as a walk in, got out in about 2ish hours total.

If I could select zero star, I would. It takes ALOT for me to get to the point of writing a bad…read morereview. I scheduled an appointment over a month ago, and the pain in my mouth has exponentially increased. I arrived at my scheduled time; I had already completed all pre-appointment paperwork. They asked for me for my insurance card, I immediately began to search for it on my portal. The Wi-Fi I "borrowed" was slow; (she wouldn't give me theirs) it was taking a little bit. I asked if I could be processed/allowed back as private pay, (I was in pain and had waited a month) giving me more time to continue to upload while in the dentist chair. They said I would have to pay then, and no refund would be considered once insurance verified. They had to prove insurance before they could allow me back. I showed them the phone with my active id card download buffering. I was then told it had taken too long, and I would need to reschedule for an appointment over a week later. When advancing this with the "office manager" she proceeded to tell me I knew about the appointment, and knew I would have to have it, and I should have called them ahead of time to make sure they had what they needed from me. They allegedly called me yesterday and today and left a VM, (no evidence on call log/VM) I asked again if they would please reconsider and allow me to see the dentist and get the card, or I would self-pay without question. She informed me, " she would not go back and forth with me". Ok good. I took my business down to Aspen Dental, where I was treated with some dignity and respect, they allowed me to show my digital card and saw me within an hour. I wouldn't take my dog/cat here if they were on their last leg. The animals would die in their lobby while finding the insurance card.

Dr Gertson is my primary dentist and I am very pleased with the service I have been receiving from…read moreher. The front staff as well as the dental assistants are very good as well. Very friendly! I would recommend this dental office. Vernon

As someone who has a lot of dental anxiety, the staff and atmosphere at the dental clinic feels…read morevery relaxing to me. The care is top notch and very informative my hygienist Crystal is so helpful and really keeps me informed on the health of my teeth. Love Dr F and Dr K as well! I've not met Dr Brawley yet but I know my husband thinks she's a great dentists!

I needed to find a local dentist here in Bastrop, and I am so glad I found Chad Byler's office!…read moreFrom start to finish they were very friendly and very professional. They do not overbook and I was taken back for my appointment almost immediately. They are in a new building so everything in the office looks shiny and new! The staff was very competent and Chad Byler has a lot of experience. They have been helping me with what I need to get done, and I am so happy that I have found my new dentist in this town! I highly recommend them!

Got called back on time. WAY too much loud office chatter. New high ceilings might not help but…read morethe result is still the same. Not a relaxing visit.

THANK YOU FOR GIVING ME MY YOUTHFUL SMILE BACK! I've waited…read moreuntil my treatment was complete before writing this because I wanted my review to come from real experience--not just a first impression. Over the course of my treatment, Dr. Ravi and his incredible team restored my smile with 18 crowns and 2 bridges. That's a huge amount of dental work, and I can honestly say it has been the best dental experience of my life. The crowns came back SO FAST and the temporaries looked and felt great. From start to finish I got almost all my teeth done in just a matter of days. If you're someone who gets anxious about going to the dentist, this is the office you've been looking for. They don't just say they care about keeping you comfortable--they prove it. They constantly checked to make sure I wasn't in pain, explained everything before they did it, and even brought me a warm blanket during my appointments so I would be comfortable. Those little acts of kindness meant more than they probably realize. They will even hold your hand and comfort you if you get anxious. Dr. Ravi is not only exceptionally skilled, but he's also patient, compassionate, and genuinely invested in giving his patients the best possible outcome. He even went through my entire medical history and checked all of my medication's to make sure that everything he did was for my benefit. Dr. Ravi went off a 35 year old picture of me to restore my smile. I don't know another dentist that goes the extra mile like he does. Melissa is simply amazing. She was encouraging, attentive, and made every visit feel less like a dental appointment and more like I was being cared for by people who truly wanted me to have a great experience. What impressed me just as much was their honesty. Ashley worked tirelessly with my insurance company to maximize my benefits and helped me get the best price I could find anywhere. At no point did I feel pressured or taken advantage of, quite the opposite. I felt respected. When you spend this much time in a dental chair, you learn very quickly whether a practice is exceptional or just average. Bastrop Modern Dentistry is exceptional. They gave me far more than beautiful dental work--they gave me confidence, comfort, and a smile I'm proud to show again. To Dr. Ravi, Melissa, Ashley and everyone at Bastrop Modern Dentistry: thank you for treating me like family instead of just another patient. You have earned my complete trust, and I will recommend your office to anyone who asks. Five stars simply aren't enough. I can't stop smiling

I don't recommend their financial plans. 3 years later having to call legal services for over…read morecharging with Smile Generation.

I went in for a tooth ache while I was in the chair I could hear Dr. Carney and staff talking about…read moreme. Making fun of me in the hallway. When they walked back in the room I just acted like nothing happen I was so pissed . Is this how they treat everyone. Come in shack my hand act like my buddy and then talk behind my back, come on dude like I am going to come back. Thanks for the RX I will find another dentist with bedside manner's.

Dr. Carney is great. He and staff are very friendly and welcoming. Dr. Carney often takes the time…read moreto do some the cleaning himself. He also carefully reviews your dental status with you and answers all your questions. Unlike many dentists I have had in the past, Dr. Carney does not push to do unnecessary work, such as redoing old filings just because they are old. Very considerate and conscientious dentistry!

Great care in ER! My husband sustained a hand injury with an…read moreopen, comminuted fracture of his dominant index finger in Nov, 2015...did not write review then, but noticed the 1 star reviews, so wanted to write my review now. The MD in the emergency room was fantastic - wish I remembered his name, I think he had training while in the military? Anyway, he did an excellent job with the injury and wisely referred us to a hand surgeon (got in to see surgeon the following day) in Houston for the surgery. Easy, normal billing process, clean facility, friendly competent staff.

My husband recently had to do labs, X-ray and a cat scan…read moreEverything from the start (check in)was so awesome no waiting what so ever. Very pleased with the blood lady, X-ray tech The scheduler in scan was so patient she had to jump thru all the insurance hoops but she did and finally Noel that did the scan was fabulous great staff all way around no complaints