Excellent customer service, compassionate, caring team of professionals. Ashley is a miracle worker…read morewhen it comes to benefit usage corresponding to your treatment plan. Dee the dental assistant is warm and caring . Not enough words to describe Dr. V she is by far the best dentist I have had in my 62 years. I have EXTREME dental anxiety and Dr. V made extra sure that I was comfortable and clear on exactly how the procedure would go. I was in the chair for 5 hours and she never waived in her dedication to me and my treatment plan. Can't believe I am saying this but I am looking forward to going back to complete my treatment. Sallie Burch

DO NOT GO TO BASTROP MODERN DENTISTRY!! Three times they tried to charge me more than what I know…read moreis my insurance copay. Last time they literally tried to scam me by saying I needed a deep cleaning with their special laser treatment for $500. I went to another dentist for second opinion and was told I just needed a regular cleaning. Nothing BMD dentist said he saw did the other dentist see!

Finally do I feel comfort. I know we all do and say things when we are mad. But, I finally feel…read morethat Dr Collins made a very good decision. He texted me when I left there that he would give me my money back, so I can pay somebody else. I feel that this was a great decision. It's a waste of his money to keep making me a set of dentures when they never look right. He is wasting his money and time like I am. This has been a long road, and I have not been satisfied with every pair. So he won't spend anymore money and time.

Malpractice! Get a second opinion!!!! Beware this office is a cash cow and does not treat people…read morewith patience, time or care. They are only interested in extreme diagnosis with not even being open to stages of plan, or preventive measures. They treat you like cattle. 10 people in line waiting to get in on a Saturday, need full payment of your entire dental plan up front before booking the service. I have never been to a dentist where it is supported and allowed for a dental assistant and hygienist to diagnose a patient before the dentist even sees you. Makes me sick thinking others just trust what this dentist says without getting a second opinion. Making money hand over fist this office. *Update* I got a second opinion and do not need ANY dental work. No crown, no root canal, no iInvisalign, no cavities filled, NOTHING NEEDED!!!! Makes me sick people are trusting this dentist and staff. Saved $3,000+ going to an amazing dentist myDental Tech Ridge in Austin. Wonderful Dentist and staff. Excellent service top to bottom. Free consultation. Open on Saturdays! Stop giving One Smile Dental your hard earned money!

I had many horrible Experiences as a kid at our family…read moredentist. Takes a lot to get me numb for procedures but he never believed I could feel the drill and the pain. When I became an adult I had finally found a dentist in California that was great. After moving to Texas, we found Dr Smith and been going to her for 16 years. Nicest and most compassionate and accommodating dentist ever.

Very friendly staff. Quick visit and they were amazing with my kids. I definitely recommend it…read more Also, the price was decent. Compare compared to other places.

If you are receiving bills from this office, be aware that Texas Civil Practice & Remedies Code §…read more16.004(a)(3) states that the statute of limitations for debt collection, including medical bills, is four years. From my understanding, a provider may still send a bill and request payment, but they cannot sue to collect the debt if the four-year period has passed. That's what I'm learning so far, I could be wrong. I want to share my experience so others can be informed. When I spoke with the manager, she told me that "dental" is not "medical," which I found surprising. She also provided statements--not itemized bills--showing changes over time as my insurance continued making payments, even though I asked for proof of prior billing or contact. I was trying to understand why I wasn't notified sooner, as timely coding adjustments, FSA, or other insurance remedies could have been available. She insisted they had sent bills, yet the documents she provided were statements that reflected ongoing insurance payments. This left me confused, especially when she attributed the billing process to a third party--something that doesn't change my concerns as a patient. Additionally, she emailed screenshots of my account, which helped me see what had been happening. I now plan to review everything carefully to determine what is owed and whether it was appropriate for them to reach out in 2025, long after I lost access to the insurance benefits that could have been used in 2020 to address any issues. just as an fyi: 1 - complaints with the Texas Attorney General (https://www.texasattorneygeneral.gov/consumer-protection) and the CFPB (https://www.consumerfinance.gov/). 2 - if the statute of limitations applies, then for collections, you can dispute it with the credit bureaus, citing the expired statute of limitations. I'm not sure that's the case with mine, but I know I didn't receive accurate information on the calls I had today, so I'll need to do my own research.

I'm so happy I started seeing Dr Laura. On my first visit she cleaned my teeth herself and my…read moreteeth have not looked or felt this good in years. The staff is very friendly and knowledgeable. I will definitely continue going back.

From the owner: Our office is designed to create a warm, welcoming environment, while our technology helps ensure…read moreexamination and treatment are comfortable, efficient, and highly effective. With our comprehensive dental treatment options, modern office amenities, and operatory rooms, our doctors and staff are committed to making your dental care our top priority during every visit.

I have never in my 85 years had a more positive experience. Dr. Smith and all of his very friendly,…read moreefficient and accomplished team are the best in every way. I highly recommend them!

I could not love CS Family Dentistry any more or recommend it more highly. The staff is amazing,…read moreunderstanding, and there to help. General appointments have all been great but when it came to an emergency the entire office went into reuse mode and saved the day! Dr. Smith is fantastic and I will never go to another Dentist in Central Texas.

On Sunday afternoon I broke my front tooth. I called Castle Dental as soon as they opened on…read moreMonday, explained my situation and they told me to come in as soon as I could. I was there about 40 minutes later expecting to just have a consultation with a plan for repairing my tooth at another time. I was prepared to go a few days with a very unattractive, tooth gaping smile. I was taken to exam room almost immediately. Dr. Cerelli told me my tooth could be repaired with a crown and it could be done at this visit if I had time. When I left the office I had a temporary crown on my tooth (so no gappy smile) and an appointment in 3 weeks to get the permanent crown put on. I have been going to Castle Dental in Bastrop for over 3 years and have never had any complaints but this was over and above what I expected. I have had cleanings and a tooth implant done here in the past. Dr. Cerelli and all the staff are amazing!

This place is horrendous! They used all my insurance. Made partials that are falling apart. Went in…read moreover 7 times to get them adjusted and it was never fixed. Made excuses for it. When she was doing the casting I told her I moved my mouth to align my teeth. She said it was fine. From day one they hurt and was told the bite was off. Over and over I went in . Ya think? Cause I aligned my teeth and didn't let them sit in a natural way. She said it was fine.. excuse after excuse for there mess up. I now own a pair of partials that don't fit and are falling apart after only a year or so. I'm literally glueing them back every 3 months. It is disgraceful the work they do. New manager called me about just under a year later and I told her they were crap and all the hell I went through. . She just said sorry and there is nothing they can do. Excuse me? You made me a crappy pair of partials. Used all my insurance. I can't even wear them. When I do have to so much pain that I take them out as soon as I get in the car from going somewhere . So you can take all my money and leave me with a crappy pair of partials? It's ridiculous how much dental offices can get away with. They also screw up billing all the time. It really makes me not want to go to any dentist. Legit traumatized . I can't afford it now anyway cause they made sure to use all my coverage for BS. Made me a bite guard from hell. Not even able to use that as well. It's horrible. But all I get is a sorry and not we will make it right. Don't waist your time. These people are chaotic all the way around and will rob you blind. The partials were over $2000! 3 teeth and made like crap. Plus the other hundreds for bs things.

I'm surprised that I haven't written a review yet. I've been coming for about 2 years to Spring St…read more and I've always had a pleasant experience. I wanted to make a point to share about my last visit a couple days ago to illustrate just how great these people are. Monday night I broke a tooth eating dinner. We had expected that I might have a cracked tooth that was bothering me on occasion, but could never identify which tooth while in the dentist office. I Googled Spring St. to see what time they opened in the morning so that I could call and get an appointment. To my surprise, Google had an option to send the business a message AND it said that the business typically responds within an hour. So I thought, "let's try this" and sent a message. Shortly thereafter I got a message from Dr. Romney saying they would call me in the morning to set up an appointment. They opened at 7am Tuesday morning. I noticed on the clock it was 7am and before I had a chance to give them a call, they called me. :) They were able to get me in a 1:30pm that day. Mona is my favorite. She always has a smile on her face which is so nice to see when you walk in the door. Dr. Lassen was able to save my broken tooth and put a crown on it that same day. I was so grateful to the whole team for taking care of and so quickly. I highly recommend Spring St. to whoever is willing to listen.

I had to get a root canal removed because these dumbasses can't seem to do their work right don't…read morerecommend this company nor will I ever come back and OVERPRICED LIKE A MF! My experience with this location is horrible highly recommend any other dentist this place is just ass.

I have been going to a dentist the last 4 years. I had dentures first then snap-ons and then I had…read morepermanent upper dentures and they failed after a year and a half. I decided I was going to go somewhere else I'm 71 so I chose not to go back to permanent again, and I really thought that I could never be able to be fitted well with a upper denture,but Dr Kon and his team made this happen for me im very happy with my results & I now have trust a dentist I highly recommend them they really care about you as a person

I'm not sure what to think as of yet. I have called numerous times to get an appointment scheduled…read moreand have not been able to get anyone. I have left numerous messages with a call back number but no return call. Not sure if there is any other way to contact this place.

Easy to schedule and they can tell you right away if your insurance is in network with their…read morebusiness. Locally owned! Highly recommended by my two Yelp Elites friends and so happy I gave it a shot. I just moved here and I've been driving back and forth for almost two years now and I thought I should come to a dentist here in Austin! Very professional, thorough, compassionate and o felt like home. Coming to the dentist is not my favorite but this place made me feel taken cared of from scheduling, checking in, dental hygienist thanks to my hygienist and the Dr Nguyen!

The lady with the bright hair - is the same lady that greets you as you walk in. The office is easy…read moreto find and there's plenty of parking in the shopping center. This is my new dentist office and I have been very pleased with the attentiveness, care and service the team provides. I really enjoyed having a tv on the ceiling to watch during my teeth cleaning. Bonus points for the cool swag and cold water bottles up front.