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CS Family Dentistry: Cole Smith

5.0 (6 reviews)
Closed • Closed

Services - CS Family Dentistry: Cole Smith

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

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One Smile Dental - A glued denture

One Smile Dental

2.9(68 reviews)
0.8 mi

Finally do I feel comfort. I know we all do and say things when we are mad. But, I finally feel…read morethat Dr Collins made a very good decision. He texted me when I left there that he would give me my money back, so I can pay somebody else. I feel that this was a great decision. It's a waste of his money to keep making me a set of dentures when they never look right. He is wasting his money and time like I am. This has been a long road, and I have not been satisfied with every pair. So he won't spend anymore money and time.

Malpractice! Get a second opinion!!!! Beware this office is a cash cow and does not treat people…read morewith patience, time or care. They are only interested in extreme diagnosis with not even being open to stages of plan, or preventive measures. They treat you like cattle. 10 people in line waiting to get in on a Saturday, need full payment of your entire dental plan up front before booking the service. I have never been to a dentist where it is supported and allowed for a dental assistant and hygienist to diagnose a patient before the dentist even sees you. Makes me sick thinking others just trust what this dentist says without getting a second opinion. Making money hand over fist this office. *Update* I got a second opinion and do not need ANY dental work. No crown, no root canal, no iInvisalign, no cavities filled, NOTHING NEEDED!!!! Makes me sick people are trusting this dentist and staff. Saved $3,000+ going to an amazing dentist myDental Tech Ridge in Austin. Wonderful Dentist and staff. Excellent service top to bottom. Free consultation. Open on Saturdays! Stop giving One Smile Dental your hard earned money!

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One Smile Dental - Reception area

Reception area

One Smile Dental - Dr. Collins

Dr. Collins

One Smile Dental - Our building, next to Walmart

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Our building, next to Walmart

Bastrop Modern Dentistry - Looking for a family dentist in Bastrop, TX? You have come to the right spot!

Bastrop Modern Dentistry

3.3(24 reviews)
0.6 mi

DO NOT GO TO BASTROP MODERN DENTISTRY!! Three times they tried to charge me more than what I know…read moreis my insurance copay. Last time they literally tried to scam me by saying I needed a deep cleaning with their special laser treatment for $500. I went to another dentist for second opinion and was told I just needed a regular cleaning. Nothing BMD dentist said he saw did the other dentist see!

My scheduled appointment was abruptly canceled while I was en route, despite my having adjusted my…read morepersonal schedule to accommodate the time. I was instructed to call scheduling to reschedule, which I did, but I was only able to leave a voicemail. It took an unacceptable three weeks for my call to be returned. When I finally spoke with a male scheduler, I was told that I would need to re-register as a new patient. When I tried to ask questions for clarification, he repeatedly interrupted me and was extremely rude. He ultimately stated that he would not "deal" with me because I was not "listening" to him and that another scheduler would be in touch. This entire experience, from the last-minute cancellation to the unprofessional and disrespectful behavior of the scheduling staff, is completely unacceptable. The lack of communication, the extensive delay in returning my call, and the discourteous way I was treated have caused me to question the quality of care provided by your practice. I believe these issues need to be addressed promptly to prevent similar experiences for other patients.

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Bastrop Modern Dentistry - Bastrop Modern Dentistry opened its doors to the Bastrop community in November 2016.

Bastrop Modern Dentistry opened its doors to the Bastrop community in November 2016.

Bastrop Modern Dentistry
Bastrop Modern Dentistry

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Signature Smiles Dentistry & Orthodontics - Bastrop

Signature Smiles Dentistry & Orthodontics - Bastrop

3.5(20 reviews)
1.4 mi

Very friendly staff. Quick visit and they were amazing with my kids. I definitely recommend it…read more Also, the price was decent. Compare compared to other places.

If you are receiving bills from this office, be aware that Texas Civil Practice & Remedies Code §…read more16.004(a)(3) states that the statute of limitations for debt collection, including medical bills, is four years. From my understanding, a provider may still send a bill and request payment, but they cannot sue to collect the debt if the four-year period has passed. That's what I'm learning so far, I could be wrong. I want to share my experience so others can be informed. When I spoke with the manager, she told me that "dental" is not "medical," which I found surprising. She also provided statements--not itemized bills--showing changes over time as my insurance continued making payments, even though I asked for proof of prior billing or contact. I was trying to understand why I wasn't notified sooner, as timely coding adjustments, FSA, or other insurance remedies could have been available. She insisted they had sent bills, yet the documents she provided were statements that reflected ongoing insurance payments. This left me confused, especially when she attributed the billing process to a third party--something that doesn't change my concerns as a patient. Additionally, she emailed screenshots of my account, which helped me see what had been happening. I now plan to review everything carefully to determine what is owed and whether it was appropriate for them to reach out in 2025, long after I lost access to the insurance benefits that could have been used in 2020 to address any issues. just as an fyi: 1 - complaints with the Texas Attorney General (https://www.texasattorneygeneral.gov/consumer-protection) and the CFPB (https://www.consumerfinance.gov/). 2 - if the statute of limitations applies, then for collections, you can dispute it with the credit bureaus, citing the expired statute of limitations. I'm not sure that's the case with mine, but I know I didn't receive accurate information on the calls I had today, so I'll need to do my own research.

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Signature Smiles Dentistry & Orthodontics - Bastrop
Signature Smiles Dentistry & Orthodontics - Bastrop
Signature Smiles Dentistry & Orthodontics - Bastrop

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Castle Dental & Orthodontics

Castle Dental & Orthodontics

2.2(26 reviews)
2.1 mi

On Sunday afternoon I broke my front tooth. I called Castle Dental as soon as they opened on…read moreMonday, explained my situation and they told me to come in as soon as I could. I was there about 40 minutes later expecting to just have a consultation with a plan for repairing my tooth at another time. I was prepared to go a few days with a very unattractive, tooth gaping smile. I was taken to exam room almost immediately. Dr. Cerelli told me my tooth could be repaired with a crown and it could be done at this visit if I had time. When I left the office I had a temporary crown on my tooth (so no gappy smile) and an appointment in 3 weeks to get the permanent crown put on. I have been going to Castle Dental in Bastrop for over 3 years and have never had any complaints but this was over and above what I expected. I have had cleanings and a tooth implant done here in the past. Dr. Cerelli and all the staff are amazing!

This place is horrendous! They used all my insurance. Made partials that are falling apart. Went in…read moreover 7 times to get them adjusted and it was never fixed. Made excuses for it. When she was doing the casting I told her I moved my mouth to align my teeth. She said it was fine. From day one they hurt and was told the bite was off. Over and over I went in . Ya think? Cause I aligned my teeth and didn't let them sit in a natural way. She said it was fine.. excuse after excuse for there mess up. I now own a pair of partials that don't fit and are falling apart after only a year or so. I'm literally glueing them back every 3 months. It is disgraceful the work they do. New manager called me about just under a year later and I told her they were crap and all the hell I went through. . She just said sorry and there is nothing they can do. Excuse me? You made me a crappy pair of partials. Used all my insurance. I can't even wear them. When I do have to so much pain that I take them out as soon as I get in the car from going somewhere . So you can take all my money and leave me with a crappy pair of partials? It's ridiculous how much dental offices can get away with. They also screw up billing all the time. It really makes me not want to go to any dentist. Legit traumatized . I can't afford it now anyway cause they made sure to use all my coverage for BS. Made me a bite guard from hell. Not even able to use that as well. It's horrible. But all I get is a sorry and not we will make it right. Don't waist your time. These people are chaotic all the way around and will rob you blind. The partials were over $2000! 3 teeth and made like crap. Plus the other hundreds for bs things.

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Castle Dental & Orthodontics
Castle Dental & Orthodontics
Castle Dental & Orthodontics - Castle Dental in Bastrop, TX

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Castle Dental in Bastrop, TX

CS Family Dentistry: Cole Smith - generaldentistry - Updated May 2026

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