I couldn't be more thankful for Isaiah and Blake. I initially spoke with Isaiah (the owner) and…read moreexplained that I desperately needed pick up/delivery done ASAP. After asking some questions about locations, he was able to move some guys around to get it done within a couple hours of my call. If that wasn't good enough, they beat every pricing quote I was given prior speaking with them. Everything was securely wrapped before loading and delivered in the same condition. They even connected my washer for me and let me know what piece I needed to set up the dryer. Their kindness, professionalism and care is exceptional. I won't be going anywhere else in the future!

This crew may seem friendly at first, but don't let the smiles fool you--wolves in sheep's clothing…read moreis generous. Toward the end of the move, they strong-armed me into paying more than I ever agreed to. I reserved 2 movers for 2 hours. They showed up with 4, told me it would only take an hour, and somehow that magically turned into extra charges that were never mentioned beforehand, only communicated poorly when they were just about done! Surprise fees are not a fun housewarming gift--especially when it's money I did not budget for. The whole thing felt incredibly unprofessional and honestly pretty scummy. They also attempted to hook up my washer and dryer. The first time we used it we ended up with a flooded laundry room. Another bonus feature I didn't request was one of the helpers spending the day constantly farting--inside and outside my new home. Nothing says "fresh start" like walking into a cloud of regret. What should have been an exciting beginning for my future family turned into stress, frustration, and a lighter wallet. Would not recommend.

I really don't like leaving poor reviews...it feels crappy & especially for a small business, but…read moreI've waited two months now for a remedy/ refund from The Move Crew before I posted anything at all in hopes that I wouldn't have to post a bad review. This company's slogan "Movers a Mother can Trust" unfortunately didn't live up to this. We were moving my mother (in her 70's) cross country & needed a trusted company to pack her POD. The good: The crew showed up on time, they were fast, and very polite & friendly. We actually called & hired this company because they were referred by friends who had a similar cross country move scenario. The unfortunate: In addition to her boxes of necessities & "smalls", she was only bringing with her one room of furniture...a vintage, irreplaceable, gorgeous Mid-Century Drexel bedroom set in pristine condition...her bedroom set from childhood. She provided multiple moving blankets for the crew to use. When the POD arrived in CA and we opened it after its cross country journey, we were shocked to see how it was packed. The antique wood furniture was shrink wrapped but not blanket wrapped, stacked wood to wood, and the king headboard was standing up precariously on it's narrow end rather than more stable in it's correct orientation. The wood came in direct contact, tight up against the metal ribs of the POD leaving dents in the edges of the furniture. While the packers were super friendly, they did a very rookie job moving the only room of furniture my mom would take with her across country. Wood furniture should be blanket wrapped FIRST then shrink wrapped to hold the blankets in place. As a result of not using the blankets, the wood was scratched, dented, and damaged and the plastic wrap (from traveling in a hot POD for 2 weeks across country during summer) fused into the wood finish, leaving dull markings in the lacquer finish. I took photos of everything inside the POD and again once it was removed & unloaded and called The Move Crew to inquire about their packing methods and to explain what happened. Trystan was incredibly polite, professional, and apologetic about how unfortunate this was, and certainly was not their norm. He called his supervisor to see what could be done, if anything, and offered only a 50% refund (which won't come close to covering a refinish of the furniture, but at least it's a start). Note: Their insurance does NOT cover claims one they pack up a POD and close the door. They also gave my mom zero paperwork, no contract, no Docusign, no receipt, etc...AND she even tipped the movers in cash oblivious to the poor job they had done. Originally very responsive, I've now texted several times to follow up after they said they'd immediately put a check in the mail to her. It's now been two months and it seems we've been ghosted. If you hire this company, you need to make sure you or someone you trust if you can't be there yourself are on standby to watch the packing process and correcting them if something doesn't seem right. We weren't able to do this from across the country, and it seems the packers, while nice, were just lazy and taking advantage of a grandma who was frazzled about moving. It was very disappointing on the receiving end to see the damage to the furniture that could have easily been prevented had they correctly wrapped the wood to properly protect it & placed it correctly in the POD. It's very unfortunate, and originally while they accepted blame and were totally apologetic (which I appreciated)...we have not yet seen any remedy to date. This is one of those scenarios where as a small business and wanting to maintain a good reputation, you should just suck it up, offer a full refund, and follow through on your response to the issue.

Hired this company to move us from Simpsonville SC to College Station, TX. Very personable group of…read moreyoung men. With this said we had a few issues that delayed our closing. We paid this company to unpack but because of delay they flew back to SC. We understood this but, they did not work with us on cost. We hired another company to unpack us. We paid Move Crew and local company for the same job. It would have been nice to be reimbursed a bit for work not done. Also, and this is the worst thing. Our furniture was heavily damaged. Move Crew said they would pay us $1000. ( peanuts, but better than nothing). The estimate to repair our antique dining room table and chairs was well over $3000. They never paid us and quit responding to emails. To say we were dissatisfied is an understatement. We were promised they knew how to pack for cross country trips. Absolutely not the case. We looked forward to working with this young company but I cannot recommend them for future jobs. Doris Atkins

This company ran into overhang power lines while backing onto driveway despite having a man in the…read moredriveway directing them. They nearly pulled off the corner of my house (all damage to our 1926 bungalow not visible in picture). I called the mangement and they refused to provide insurance details. In fact, some one from the company came to my house without our permission to attempt to "fix" the damage. It cost us $1200 to repair which we filed with our homeowners - but we were still out the $500 deductible. I don't think they are actually insured. And obviously they are not Gurus - just some stoned dudes. Watch vidoe here: https://youtu.be/b7cbuiWSKQU

My move across Greenville was smooth and easy. I couldn't recommend these guys more. The…read morereservation was quick and easy, and Mike answered all the questions I had. On moving day, Jack and Rylan showed up on time, were friendly, efficient, and took care of my belongings. We had some special instructions on a couple of bikes, and these were handled well. Finally, the price was great, as I was worried this would cost my wife and me a lot more. I'm a happy customer!

They were early but called ahead & asked if that was ok. Juwan & Michael were very efficient and…read morepersonable. They took the utmost care wrapping the furniture and I was very pleased with everything they did even letting me add a few extra items. I would hire these two in a heartbeat and definitely recommend the company!!

They claimed to be a company of integrity and professionalism and that's not what we got. First…read morethey were late to arriving. Some of the crew apparently were new, so they were not efficient with their time and didn't seem to have a system for executing the move better, they were on their phones several times, they were hooting and hollering (ask our new neighbors) they rode on one of the bikes (with tires not completely aired up) up the ramp into the truck, they just dumped tons of boxes in garage instead of going into the rooms that were all labeled and showed to them beforehand. A bolt to the master bed was lost, a slat to the queen bed was broken, scratches on a couple pieces of furniture were new. We had some friends helping moving several boxes and the more precious items to save money and because they were not efficient, it didn't make a difference - and it should have. They inadvertently took our dolly and it took over a month of texts and emails to get it back. I know things happen but we moved here 3 years ago from Illinois and had NONE of these issues. Night and day. I will never use this company again. They interviewed well though (we interviewed 3 companies) which is very disappointing. Where is the integrity, professionalism and follow-through now days?

Rain or shine, nothing stopped Smith Dray Line out of Greenville, SC from getting our move…read moreunderway. We recently moved from Easley to our newly built home in Taylors, SC, and the entire process from start to finish was seamless. Our two-day move during the busy season was led by driver Brandon Rodgers from the Greenville location--an excellent driver with a professional crew who took great care to protect our walls, floors, and belongings. Driver Willie McFadden from the Rock Hill office and his crew were just as outstanding, happily accommodating extra requests without a single complaint. I highly recommend Smith Dray Line at any of their locations--our experience with the Greenville office proved they deliver quality service from a family-owned company that's been around since 1888. We couldn't be more pleased; they truly are the BEST in the moving industry.

Great moving company! Everything has been smooth, with no drama. Friendly people…read more Mike Thomas surveyed our stuff and quickly gave me an estimate. He had no problem when I wanted to make some adjustments, we had some furniture we discovered would not work at our upcoming house in Portland. He even responded when I called him at night! He fired up his computer and got us answers. Total professional. Tondra Knight was right on time with the paperwork, again, no surprises and very friendly. She also offered me moving boxes and she set up the transport of our car, from Greenville to Portland, Oregon! Of course I checked www.protectyourmove.gov and found that Smith Dray has no complaints reported at the U.S. Dept Of Transportation website. Being a crazy radio person, I've actually moved about 18 times around the country. I can tell you that Smith Dray is one of the great moving companies!

I love these guys! Brad came and I forgot the other gentleman 's name. (Forgive me). From start to…read morefinish, the whole job took about 15 minutes and I got exactly what I wanted. I know who to call now and the price is fair!

My experience was negative and am very disappointed in the service I received. I learned…read moreafterwards Brandon, the owner, is not licensed. My belongings were brought to storage. I've attached some pictures to back-up my statements. This is what I've seen so far: Missing items (I want these back): * 1 brown wicker cabinet w/4 drawers (2 on top, 20-1/2" W x 29-1/2 H x 16" D) (see attached which is similar). * 2 big boxes of books/miscellaneous. Furniture has damage (see attached). Squashed and ripped boxes (see attached). Footprints/marks on medicine containers (see attached). Dirt/marks on larger decorative bins (see attached). I reached out to Brandon several times to resolve this to no avail. Then there were disparaging messages from him (see attached). He says I'm a messy old lady (see attached). Who isn't messy when they are moving? For someone who was paid VERY WELL, great tip, plus expensive donations, I feel extremely disrespected, offended, and ripped off, and made to feel less than. I really hoped it would not come to this. The proof is in the pictures.