I was flying back to LA to have dental work. He had to sell his practice due to diabetic…read morecomplications. Dr. Highland and her staff are wonderful and right here in Lakeland. I referred my husband and other people who are also pleased with their care. Open Monday to Thursday.

I've had my teeth cleaned twice here. They do a good job and almost no discomfort. There is at…read moreleast one large room with two dental chairs. You may want to request a private room if having a stranger hear your conversation troubles you. In the wintertime, the waiting room can be chilly - dress accordingly. As dentist go, this is a good place to get things done.

My husband and I had back-to-back routine appointments for a cleaning (new patients as we were new…read morein town) and the hygienist didn't see us first as is standard at every other dentists office I've been to - first red flag. The dentist tells us both we need fillings redone and uses a camera to show us the spots on our teeth as "proof". I don't know know what I'm looking at, so of course I'm going to trust the expert. Well, we decide it's odd that our last routine visit within the same year didn't mention any areas to watch so we get a second opinion. Absolutely nothing wrong with our teeth, no fillings need redone. If we did what the dentist suggested we would be out hundreds of dollars each and for no real reason but money-hungry "medical professionals." I never write bad reviews, but I have to warn others because I picked this place based on the previous high reviews. Scary! Also they billed my insurance for X-rays which I didn't get. Maybe that was an error, but honestly what percentage of people check their claims for accuracy and how many "errors" don't get caught?

Love my dentist! Dr. Rosie Richmond and her staff are excellent. Very professional, down-to-earth,…read moreand timely. There is no a huge wait in the mornings, but I have seen where the evenings can get crazy. Overall, I still highly recommend them!

Exceptional combination of high level technical expertise and making the patient comfortable by a…read morespecial staff that stands out with genuine, friendly, empathetic and helpful people skills well beyond the average...and I've been treated in several dentists' offices many times over many years. Dr. Hayes and his knowledgeable staff go the extra mile to make the patient comfortable and in helping you understand everything involved, happy to answer any questions, adjust the chair patiently as requested for comfort and in general do whatever they can to put you at ease. Highly recommended!

T. Hayes is awesome! I was lucky to meet doctor Hayes on a Sunday afternoon when I could not find…read moreany other dentist. I have been to their office several times which was pleasant each and every time. His staff is great, makes you feel at home, and so funny. They gave me a heads up on the procedures & cost before the work is done. He also noticed a major cyst from the xray. I can not believe no other dentist noticed the cyst from all the xrays over the years. He referred me to a good oral surgeon. I can`t say enough about Hayes Family Dentistry, they truly made me feel like family!!

Dr. Kutas has been my dentist for almost four years. A warm, caring doctor that clearly has his…read morepatient's care foremost in his mind. Today I want to comment on the unsung professional that is the first line of dental defense -- the dental hygienist. I have always received excellent care. But today I had a new hygienist -- Paige. By far the best I have had in 20 years. Thorough, instructive, and clearly the type of professional others in her field should emulate. Dr. Kutas has built a first class staff. You won't go wrong becoming a patient in this practice.... I highly, highly, recommend.

I've been going to Dr. Kutas since 2011, when I moved to the area. I receive excellent care…read more Yesterday he finished putting in a crown to repair a broken tooth. It was pain-free, and with very high quality results. This is the third crown he has installed for me over the years I've seen him - all great. I have a pre-existing fear of going to the dentist because of painful memories as a child. He and his staff have allowed me to work through those fears. Not only have I received outstanding dental care, I have come far to overcome a decades-old phobia of dentistry.

NEVER EVER SEE Dr. Terry Turner. He did a full mouth restoration or charged me for one to the tune…read moreof $23,000. The crowns were cracking and breaking. When I called to tell him I was experiencing issues with my crowns he would not see me. The next thing I know he is sueing me for the last payment due. We paid the last payment and Dr. Turner refused to see me he said and I quote "that's her problem not mine"! I was charged for work he didn't do partials that were plastic flippers instead of the expensive porcilan I paid for. I went to a reputable Dentist who has been dentist of the year 4 years in a row and he told me in his 35 years he has never seen such poor work. The partials were not even flipper grade. He said this is someone who needs to be reported to the dental board. I have and Dr. A who I saw told me he would back up my claims 100%!

I love my dentist and I recommend them to anyone who asks. I'm not going to say I love going to…read morethe dentist, but they make it as painless as possible. Everyone from the front office to the dentists has been awesome. I've gone through a lot of dentists over the years. I had a good one growing up, but after he retired I could never find another dentist's office I liked and/or felt was competent. Within minutes on my first visit, I knew I was in the right place - everyone was professional, knowledgeable and friendly - and nothing has dispelled that notion in the last year. My dentist is Dr. Thomas, and my hygienist is Leigh Ann. I highly recommend them both and Bartlett Dental Clinic.

I use to go to another dentist until they we're no longer covered under my insurance. I was asking…read morefriends & going through the list of dentist in Collierville who were covered under my plan. So I came across Dr. Ploch & asked different friends about him & said he does wonderful work with their cleaning & other dental procedures. So I decided to go with Dr. Ploch & experience this for myself. I was greeted by the receptionist upon walking in. She was very friendly & helpful as far as answering any questions I may have had from Insurance to clarifying anything on the forms I needed a bit more understanding on. The longest I had to wait was 20min compared to my last dentists & other doctors I see. So I'm taken back to one of the chairs for my cleaning. They settle me in making sure I'm comfortable. They then proceed to clean my teeth which wasn't bad. After it was done my mouth didn't feel sore like my last dentist. They were also informative about my teeth issues or not. This time I had a cavity issue and had to come in the next day for a filling. Dr. Ploch went to work on my cavity when I came in & the bottom of my teeth felt a whole lot better no more pain from my cavity. I'll be coming back in 6 months for another routine cleaning as their receptionist and dental staff does a wonderful job and I would love to thank Dr. Ploch & his staff for their work. You guys are the best.

Dr. Thomas got me in for a last-minute root canal and was an absolute godsend! I needed to have the…read moreroot canal pretty quickly due to some other medical appointments and I was in town visiting my in-laws. He and his assistant Faye were very kind to me. He prescribed the anxiety med I requested and believed me when I said I would need extra numbing shots, I'm very sensitive and usually feel everything. His attention to detail was impressive and he really did take his time with me, even though I am not a regular patient. Thank you so much!

Initially I was feeling very good about this office people was very nice from the time you walk in…read morethe door until walk out. I had service done 2x. Second time around I was in pain before I left the office Dr. Thomas said to me any problems give me a call, this was on Wednesday 10/25/23 I call the clinic on that Friday they were close because I was still in pain and my tooth was bleeding Friday morning at 5am, so I said something could be wrong. I go through the weekend in pain and come Monday morning I call spoke with receptionist Lisa @ 8:05am she said sorry we don't have any appointments ,I can put you on the waiting list if someone cancel. Lisa did call later that evening and offer me the next day @ 9:30, unfortunately I had an oncology appointment at that time. I ask Lisa what's the protocol for patient who have had surgery, still in pain, and bleeding. She said it's no protocol, I will call you if we get a cancellation. I will let the Doctor know about your issue. I have yet to receive a call back from Lisa or the doctor. I feel like at least I could've got a call back about my care.

Awesome service through-out the years. I found this place on Covington Pike for my children over 15…read moreyears ago and started using them lately for myself. Nice and friendly staff. Very honest and reputable people. They put you at ease with aromatic candles and huge fish bowl out front. And always and excellent job on every cleaning, if I keep my side of the bargain and floss. No pain..

stay away!!! poor dental work!!! rudest receptionist! no concern for patient at all. my child has…read morehad to get work redone because of poor dental work done by dr.heros. and his main receptionist is extremely rude.