caring for the patience is top priority all the way from scheduling to the actual work done…read more Quality of care and office experiences, top-notch and second to none.

Great experience!! I saw Dr. Ko for many years and felt that he was gentle and kind. Dr. Wang made…read moreme feel the same. She is class act and explains everything in a way that I feel comfortable and confident in her abilities to help me. Thank you to her staff for being patient and making feel at ease.

Dr. Jason is my dentist and he is an exceptional dentist…read more His professionalism combined with his skill of dentistry and caring make every encounter positive (even a root canal!) Additionally, He helped my grandson out today with a complicated problem. Dr. Jason's diagnostic quickness and ease with my grandson was impressive! The plan of care was comprehensive, while the presentation was calming. My last dentist was also exceptional. When he retired to go on to be a professor at UT dental; I thought I would never have a dentist with the same level of dental acumen. Dr. Jason possesses at least the same level of dental excellence/skills/care. Dr. Jason has exceeded all my expectations. I cannot covey how thankful, I am for his contributions to the wellbeing of myself and my family. I wish I could give him 10 stars! Thank you, Dr. Jason Glick! You are a one in a million.

I am giving detail, because billing confrontations seem to be a common theme on the negative…read morereviews. Billing staff is confrontational and rude. I questioned an estimate that didn't align with my insurance benefits and they kept explaining to me why they were correct rather than having a conversation. After I requested it, they reluctantly agreed to a preauth. They were about $60 off and I was about $2 off from what the preauth came back as. They never contacted me with the information had to get it from Aetna. This didn't surprise me, as they made a whole production and were wrong. I sent a letter to the dentist asking if he wanted me to come back or not, because I did not want trouble at the office. What I received back was a noncommittal letter back that billing is hard and some other nonsense that didn't address the question. At this point I had no intention of going back. On august 8, I received the letter I had expected, terminating the relationship. They are required by law to send this, so it was totally fine. I actually already went to a different dentist. However it is worth sharing that the letter said, there were a couple of instances where I complained about my coverage and have complained about their fee. To be clear, I had only been once before, for a cleaning, which was mostly covered, outside of a few dollars. Also, I didn't think their fees were unreasonable, they were pretty normal for an out of network dentist. Finally, I don't know why on earth I would "complain about my coverage" to a provider? The provider has nothing to do with that. This simply didn't happen. Bottom line, they are angry about a negative review without wanting to take ownership of how and why it happened. The main thing for me, (and this is more for the business, because I know they read these,) is my review are the facts of my experience. If I am being untruthful, you have recourse, but I'm not, and we both know that. It is disappointing to have you try and pass accountability. I do have a couple of suggestions. If you are concerned with the quality of the reviews you receive, use them as an opportunity to improve. Alternatively, if it bothers you that much to have a customer describe their experience, turn off reviews. I would have been happy to remove it if someone would have called to have a discussion, but that isn't how you chose to handle it. Hope this review helps anyone who reads.

I've been going here since I was a kid and I couldn't imagine going anywhere else. The staff is…read morealways friendly and the doctors are very nice. I just went in for a cavity and a TMJ checkup. Dr. Jones walked me through every step of getting the cavity filled as he does every time he fixes one for me. Dr. Galella was happy to sit down and explain to me how the splint would work to fix my TMJ and was willing to answer any and all of my questions. He even explained how people get TMJ, which was enlightening information. It is always a treat to come here. They take BlueCrossBlueShield insurance.

Please learn from our family's expense and heartbreak from our experience at this practice. Two of…read moreour children went here for 5+ years. One was in orthodontics. Dr. Gallela is NOT a orthodontist. It was our fault for not knowing and not doing enough research. We saw little to no progress over two years. There is zero communication, a moody nurse, and no progress updates for parents. I was even told my daughter needed to carry around one tube of orthodontic toothpaste to both parent's houses after spending $6000 on braces. She refused to give us a second tube of toothpaste. I ended up taken both children to my dentist and she was appalled by what she saw in both children's x-rays. She recommended going to a qualified orthodontist immediately for both children. The orthodontist had never seen anything like it before with the child wearing braces. The braces were put on incorrectly and he was sadden that two years were wasted. He recommended taking the braces off immediately. She went back to my dentist only to discover that four molars had decayed due to the incompetence of the placement of braces. Bands were put around four molars and they were not able to be cleaned. Now she is facing oral surgery and two more years of orthodontics by a reputable doctor. The other daughter is missing six permanent teeth. We were never told in the SIX years that she had gone to this practice they were missing. The only positives I can say about this practice is that the ladies at the front are kind. Please learn from our experience and stay as far away from the practice as you can.

This man is a miracle worker! I had two extractions done, cavities filled and deep cleaning…read more It was a lot of work and he warned that afterword there would be some pain and discomfort for ten to fourteen days well I kept waiting and waiting. I don't know what he did but I not only had zero pain I had zero discomfort. None at all! He is fantastic at what he does and I can tell you I have never had a better medical or dental experience.

I recently moved, did some research for a new dentist in my area and chose Dr. Holcomb and I was…read morenot disappointed! They call and send a text message to remind you about your appointment. I felt they were extremely efficient in their processes because I was constantly attended to and felt like they kept me in the loop throughout my visit. Their communication is the best I've ever experienced in a doctors office and their office is beautiful and welcoming! Truly above and beyond in two visits I've had so far.

I am thoroughly happy and impressed by Dr. Smith and the staff at Dental Cares. I was impressed by…read morethe attention they gave my gums as well as my teeth. I highly recommend this dental office!

Do not go to this office. When I came in for Invisalign over 3 years ago, they had 2 or 3 staff…read moremembers sitting around me pressuring me to commit. They spent a long time convincing me that insurance would cover half the cost (around $2,000) and talked about discounts and payment plans. I felt pushed to agree right there. Turns out insurance only paid $400. Not even close to the $2,000 they promised. I finished my payments years ago. Insurance made their last payment in 2023. Now in late 2025 they suddenly tell me I owe $1,900. That's over 2 years of silence, then they come after me for nearly $2,000. When I asked questions, I got contradictory information. This feels like a bait and switch. They surround you with staff, pressure you with false insurance promises, then come after you years later when you can't do anything about it. I am filing a formal complaint with the Better Business Bureau about their deceptive billing practices. Find a different dentist. There are honest dental offices in this area that won't manipulate you like this. You've been warned.

Did not care for this place at all and was so happy to get to return to my other dentist after our…read moreinsurance changed. You can tell they are only out for the money! Terrible experience. Made me pay for a expensive X-ray I didn't need according to my other dentist. They also said I was for sure getting a root canal, then when came time to do it they said it wasn't even that deep and gave me a filling... Stressed me out for nothing!

I noticed we have some mutual friends and also noticed your reviews are seriously Elite great. I'd…read moreIike to keep in touch on Yelp. My dentist Andy although from Mississippi is both a New England Patriots fan and a HUGE Red Sox fan who attends games at Fenway!! Now if that wasn't enough to make him awesome he's actually a big fan of Veterans and he's really excellent at being a dentist but even more than that he's a considerate person who explains everything in layman terms with analogies and actually listens to his parents. I say that makes him one of the truly good ones, and my wife has been his patient for some time now and she's a big fan and her dental health has never been better. I got some extensive exams and workups done but unfortunately, it was not completed before moving. Here's the coolest thing, my new cool dentist is the bomb and believe it or not he is also a HUGE new England Patriots fan, what are the odds? :-) Bottom line: This is a pleasant and efficient dental office with a nice and professional staff. Recommended

First, Maddie was the absolute highlight of my experience here. Five stars for her alone. She was…read morekind, honest and just generally gave a damn. You can always tell when people actually do. Now, the rest of my experience, absolutely terrible. Enough to make me say "f this" if I didn't care about my teeth. Dr. Bourgeois did not make me feel cared about or taken care of AT ALL. She just immediately brought up the most expensive option and that's about it. Didn't ask about my other issues, nothing. Drove 45 minutes for something that took not even 10. Meanwhile, my mum's appointment was thorough, and with plenty of options. So, don't know what the deal was there but I felt it and it made an impact. My mum and I scheduled our appointments for the same day but had to come back the following day for hers due to a system outage at this location. I wasn't even in the chair for 10 minutes and my options were "here's a $5k bridge or another option that's extreme." I just went to another dentist not even two weeks ago that recommended a root canal, not a whole procedure that's the down payment of a damn car. I understand it's just the greed and cruelty of the American healthcare system but that doesn't make it any better and it doesn't excuse how I was made to feel during my appointment. People hate the dentist for very valid reasons and these practices know that but ultimately, no matter how outwardly friendly, their goal is to get as much money out of you as possible. The payment plans are not payment plans that are made to work for you, it's just how they wanna break them up. So, after my experience here I've accepted that pretty much all dentists are the same and I will always hate going. It doesn't matter how much they pretend to care. Exhausting and I don't even have to get much done. Just tired of the dog and pony show you have to go through to just take care of basic bones. Due to the way I felt here, like it wasn't worth giving me any real options and because of Dr. B's indifferent attitude (you never really know if it's race related or not sometimes), I'll continue to shop around until I find a dentist office who at least has dentists who truly care to listen and understand not just push the most expensive options possible and basically say "f off."

(Updating my review to a one star: thanks to internet care instructions, since I was barely given…read moreany by the providers, I realized I should have been given gauze to bit down on for 30-60 minutes to help a clot form. Instead, I'm sitting here, still bleeding, waiting for my husband to bring some home) I will never return to this office and hope Dr. Denney in DeSoto County has open spots. I will likely need decent follow up care. I don't usually leave negative reviews, but I felt it was important to share my experience so others can be aware. To be honest, two stars feels a little generous. I just had a tooth extraction at this office, and the overall care felt rushed and careless. They had me fill out all this paperwork online, and somehow none of my info made it into my file? The dentist performed the procedure without placing a bib or any protective covering, which is something I've never experienced at any medical or dental appointment before. After the extraction and stitches, I was left to clean up the blood on my face and neck. If I had not had a bottle of water with me, I wouldn't have been able to do even that. The sink didn't work. While they did avoid getting any on my clothing, it was unsettling to leave visibly messy without any effort to clean me up. I was prescribed pain medication and antibiotics, but the post-op instructions were minimal--I was only told not to use a straw and to chew on the other side for a while. No written instructions were provided, and there was no clear explanation of what to expect during recovery or when to call if something seemed wrong. While nothing about the procedure felt unsafe, the overall experience felt haphazard and lacking in basic patient care and professionalism. I hope this office takes steps to improve how they communicate with and care for their patients.

Love these guys! They worked with insurance for both Ortho and cleanings. Will continue to use…read morethem. They take care of everything for a healthy mouth. The office staff goes out of their way to make sure everything is taken care of.

They are absolutely horrible. Also if you go there plan on being there for a very long time…read more Definitely do not recommend!!! I wish I could give them zero stars. They don't deserve the one I have to give!

I only had a consultation today with Dr. Garrett and as usual she was very thorough with her…read moreexplanation. She always has a smile on her face. Crystal is wonderful & very friendly. Janae (sp) explained everything that she was going to do before she did it. Everyone there is extremely nice. I highly recommend Dr. Garrett & her staff!

Dr. Garrett and her staff are always super polite and professional. I always feel very well cared…read morefor. All questions are answered in depth, with much care and kindness.