I've been going here since I was a kid and I couldn't imagine going anywhere else. The staff is…read morealways friendly and the doctors are very nice. I just went in for a cavity and a TMJ checkup. Dr. Jones walked me through every step of getting the cavity filled as he does every time he fixes one for me. Dr. Galella was happy to sit down and explain to me how the splint would work to fix my TMJ and was willing to answer any and all of my questions. He even explained how people get TMJ, which was enlightening information. It is always a treat to come here. They take BlueCrossBlueShield insurance.

Please learn from our family's expense and heartbreak from our experience at this practice. Two of…read moreour children went here for 5+ years. One was in orthodontics. Dr. Gallela is NOT a orthodontist. It was our fault for not knowing and not doing enough research. We saw little to no progress over two years. There is zero communication, a moody nurse, and no progress updates for parents. I was even told my daughter needed to carry around one tube of orthodontic toothpaste to both parent's houses after spending $6000 on braces. She refused to give us a second tube of toothpaste. I ended up taken both children to my dentist and she was appalled by what she saw in both children's x-rays. She recommended going to a qualified orthodontist immediately for both children. The orthodontist had never seen anything like it before with the child wearing braces. The braces were put on incorrectly and he was sadden that two years were wasted. He recommended taking the braces off immediately. She went back to my dentist only to discover that four molars had decayed due to the incompetence of the placement of braces. Bands were put around four molars and they were not able to be cleaned. Now she is facing oral surgery and two more years of orthodontics by a reputable doctor. The other daughter is missing six permanent teeth. We were never told in the SIX years that she had gone to this practice they were missing. The only positives I can say about this practice is that the ladies at the front are kind. Please learn from our experience and stay as far away from the practice as you can.

Did not care for this place at all and was so happy to get to return to my other dentist after our…read moreinsurance changed. You can tell they are only out for the money! Terrible experience. Made me pay for a expensive X-ray I didn't need according to my other dentist. They also said I was for sure getting a root canal, then when came time to do it they said it wasn't even that deep and gave me a filling... Stressed me out for nothing!

I noticed we have some mutual friends and also noticed your reviews are seriously Elite great. I'd…read moreIike to keep in touch on Yelp. My dentist Andy although from Mississippi is both a New England Patriots fan and a HUGE Red Sox fan who attends games at Fenway!! Now if that wasn't enough to make him awesome he's actually a big fan of Veterans and he's really excellent at being a dentist but even more than that he's a considerate person who explains everything in layman terms with analogies and actually listens to his parents. I say that makes him one of the truly good ones, and my wife has been his patient for some time now and she's a big fan and her dental health has never been better. I got some extensive exams and workups done but unfortunately, it was not completed before moving. Here's the coolest thing, my new cool dentist is the bomb and believe it or not he is also a HUGE new England Patriots fan, what are the odds? :-) Bottom line: This is a pleasant and efficient dental office with a nice and professional staff. Recommended

Dr. Jason is my dentist and he is an exceptional dentist…read more His professionalism combined with his skill of dentistry and caring make every encounter positive (even a root canal!) Additionally, He helped my grandson out today with a complicated problem. Dr. Jason's diagnostic quickness and ease with my grandson was impressive! The plan of care was comprehensive, while the presentation was calming. My last dentist was also exceptional. When he retired to go on to be a professor at UT dental; I thought I would never have a dentist with the same level of dental acumen. Dr. Jason possesses at least the same level of dental excellence/skills/care. Dr. Jason has exceeded all my expectations. I cannot covey how thankful, I am for his contributions to the wellbeing of myself and my family. I wish I could give him 10 stars! Thank you, Dr. Jason Glick! You are a one in a million.

I am giving detail, because billing confrontations seem to be a common theme on the negative…read morereviews. Billing staff is confrontational and rude. I questioned an estimate that didn't align with my insurance benefits and they kept explaining to me why they were correct rather than having a conversation. After I requested it, they reluctantly agreed to a preauth. They were about $60 off and I was about $2 off from what the preauth came back as. They never contacted me with the information had to get it from Aetna. This didn't surprise me, as they made a whole production and were wrong. I sent a letter to the dentist asking if he wanted me to come back or not, because I did not want trouble at the office. What I received back was a noncommittal letter back that billing is hard and some other nonsense that didn't address the question. At this point I had no intention of going back. On august 8, I received the letter I had expected, terminating the relationship. They are required by law to send this, so it was totally fine. I actually already went to a different dentist. However it is worth sharing that the letter said, there were a couple of instances where I complained about my coverage and have complained about their fee. To be clear, I had only been once before, for a cleaning, which was mostly covered, outside of a few dollars. Also, I didn't think their fees were unreasonable, they were pretty normal for an out of network dentist. Finally, I don't know why on earth I would "complain about my coverage" to a provider? The provider has nothing to do with that. This simply didn't happen. Bottom line, they are angry about a negative review without wanting to take ownership of how and why it happened. The main thing for me, (and this is more for the business, because I know they read these,) is my review are the facts of my experience. If I am being untruthful, you have recourse, but I'm not, and we both know that. It is disappointing to have you try and pass accountability. I do have a couple of suggestions. If you are concerned with the quality of the reviews you receive, use them as an opportunity to improve. Alternatively, if it bothers you that much to have a customer describe their experience, turn off reviews. I would have been happy to remove it if someone would have called to have a discussion, but that isn't how you chose to handle it. Hope this review helps anyone who reads.

I am thoroughly happy and impressed by Dr. Smith and the staff at Dental Cares. I was impressed by…read morethe attention they gave my gums as well as my teeth. I highly recommend this dental office!

Do not go to this office. When I came in for Invisalign over 3 years ago, they had 2 or 3 staff…read moremembers sitting around me pressuring me to commit. They spent a long time convincing me that insurance would cover half the cost (around $2,000) and talked about discounts and payment plans. I felt pushed to agree right there. Turns out insurance only paid $400. Not even close to the $2,000 they promised. I finished my payments years ago. Insurance made their last payment in 2023. Now in late 2025 they suddenly tell me I owe $1,900. That's over 2 years of silence, then they come after me for nearly $2,000. When I asked questions, I got contradictory information. This feels like a bait and switch. They surround you with staff, pressure you with false insurance promises, then come after you years later when you can't do anything about it. I am filing a formal complaint with the Better Business Bureau about their deceptive billing practices. Find a different dentist. There are honest dental offices in this area that won't manipulate you like this. You've been warned.

caring for the patience is top priority all the way from scheduling to the actual work done…read more Quality of care and office experiences, top-notch and second to none.

Great experience!! I saw Dr. Ko for many years and felt that he was gentle and kind. Dr. Wang made…read moreme feel the same. She is class act and explains everything in a way that I feel comfortable and confident in her abilities to help me. Thank you to her staff for being patient and making feel at ease.

Dr. van Zyl and his staff are the best! I've been a patient for 15 years and I'm grateful I found…read morehis practice when I moved to Memphis. The level of professionalism and courtesy could not be better. I recommend him whenever someone I know is looking for a dentist.

Wife & I in & out for exam & cleaning. Office & dental staff friendly & efficient. My dentist for…read more10+ yrs with on site crowns & filings----great work. Takes time with his patients. Great care from him & Debbie.

This is a great family dentist. The office staff is incredibly nice, and they are NEVER late for…read moreyour appointment. The office is very clean, with modern decor. The waiting area is small, but we are usually the only ones in there, so it is never crowded, which tells me they do not overbook. That's a rare thing, anymore. The hygienist is incredibly gentle but thorough. I have very tender gums, and even though I make it a point to get regular cleanings (every 6 months, on the dot), I usually hate going because the hygienist tears up my mouth. Not here. I leave with my gums in tact, and my pearly whites sparking. And even though I am terrible at flossing, she never makes me feel guilty about it. I appreciate that, as I have been scolded in the past (totally unprofessional and embarrassing!) Dr. Hayes is a great guy. Very friendly and trustworthy, without an ounce of arrogance. My daughter had her braces off recently, and revealed two small cavities. He was quick to point them out on the scans, and got us in within two days to take care of them. His prices were very fair, and he did not try to "find" more issues. Yes- I have had that happen before... But not here. If you're new to the area, or just looking for a new dentist, try this place. It's hard to find a good dentist, and I'm so glad I found them!

Exceptional combination of high level technical expertise and making the patient comfortable by a…read morespecial staff that stands out with genuine, friendly, empathetic and helpful people skills well beyond the average...and I've been treated in several dentists' offices many times over many years. Dr. Hayes and his knowledgeable staff go the extra mile to make the patient comfortable and in helping you understand everything involved, happy to answer any questions, adjust the chair patiently as requested for comfort and in general do whatever they can to put you at ease. Highly recommended!

This is a great location. The staff is very friendly and helpful. I would highly recommend dr…read more Jones and Dr. Galella. The office is very pretty.

From the owner: Family Dentistryread more