While the place is in quite a beautiful building, I never got the service I initially went to this…read moreplace seeking. My dentist went out of network, after an extraction and bone graft but before the implant and crown, so I sought a new one for that and, most pressingly, to check on the recently arising pain in the tooth just before the empty space. I set an appt here. First, I was told to return to my prior Dentist to have him check the bite on a six month old crown (the painful tooth in question), despite my coming to Botts because the other one was out of network now. However, the only options this botts Dentist provided was to sign a waiver, absolving him of any liability should he damage my tooth in adjusting the bite, or go back to the other dentist. I was frustrated bc I expressly made the appointment about the troublesome tooth, and I felt like I'd been misled when they well knew why I set the appointment. Still, I put that aside, and I go back to my former dentist; then I return to bots asking for a quote for the implant. Since my former dentist had already said I needed a small filling, I let botts do the procedure that day to avoid more wasted time. After the filling was complete, I was quoted approximately $200 for a small insurance-covered filling--which was odd bc I've never paid more than $110, and my prior dentist is one of the top rated in the city. Yet again, I was told that I would have to come back for a separate visit to get the quote; they wouldn't even give me a ballpark without attending the appointment. No one said it would cost anything. So, I set that appointment and returned for it, but no quote was given at the end of the appointment. Instead, they said they'd call me. Minutes after leaving l get a phone call. It's them saying I owe them approximately $200. When I questioned it, the lady said she would call me back. Someone then calls me back, someone different, and says to disregard what the prior person said, that it was an error. A month passes with no quote, and I'm realizing this just isn't a good fit. So, I find a new dentist who promptly got me in for the cleaning and set the implant appt within a month. The situation felt shady, just off to me, so I counted it as an early revelation and moved on. I thought, hey, Botts is behind me, so I didn't plan to post my negative experience. However, after this nasty exchange in the photos, I thought I'd post it and let you read it for yourself. You can also see she lied about a late cancellation. I canceled on June 24th for a July 1 appointment. And before you ask, no, it's not just the receptionist or whomever has the phone. The dentist's bedside manner is also off putting. I just thought it was his personality, but I see it's a culture. Reach your own conclusion about whether it's a fit for you.

The staff is so nice and considerate. They are very understanding when a situation arises and are…read moreneeding to be seen urgently. I have been going here for 5 years and wouldn't go anywhere else.

I have been a patient of Dr. Clayton's for years and cannot say enough great things about him and…read morehis staff. They are kind, gentle and provide excellent dental care. Highly recommend him to anyone needing a dentist. You will not be disappointed and your fear of the dentist will subside with him ! If you need the best teeth cleaning in town schedule an appointment with Nan :) Leslie E.

Lance Ashlock is the best dentist in Memphis - period! Caring, patient, friendly and ensures that…read moreno matter what treatment you need for dental care that it is done perfectly! Reasonable price as well.

Great staff friendly and accommodating. I had a crown come loose and my regular doctor was not in…read moreuntil Monday 901 Dental was able to get me in and they were able to fix it...the doctor was awesome as well!!! If you are looking for great service and knowledgeable Doctor...check them out

The young lady who performed my cleaning each time I go to this dental office is great. I get…read moreright in and is done quickly and feeling comfortable during the whole procedure. The Dr. and all her associates are great and understanding. 901 Dental is outstanding. Thanks

Dr. Jason is my dentist and he is an exceptional dentist…read more His professionalism combined with his skill of dentistry and caring make every encounter positive (even a root canal!) Additionally, He helped my grandson out today with a complicated problem. Dr. Jason's diagnostic quickness and ease with my grandson was impressive! The plan of care was comprehensive, while the presentation was calming. My last dentist was also exceptional. When he retired to go on to be a professor at UT dental; I thought I would never have a dentist with the same level of dental acumen. Dr. Jason possesses at least the same level of dental excellence/skills/care. Dr. Jason has exceeded all my expectations. I cannot covey how thankful, I am for his contributions to the wellbeing of myself and my family. I wish I could give him 10 stars! Thank you, Dr. Jason Glick! You are a one in a million.

I am giving detail, because billing confrontations seem to be a common theme on the negative…read morereviews. Billing staff is confrontational and rude. I questioned an estimate that didn't align with my insurance benefits and they kept explaining to me why they were correct rather than having a conversation. After I requested it, they reluctantly agreed to a preauth. They were about $60 off and I was about $2 off from what the preauth came back as. They never contacted me with the information had to get it from Aetna. This didn't surprise me, as they made a whole production and were wrong. I sent a letter to the dentist asking if he wanted me to come back or not, because I did not want trouble at the office. What I received back was a noncommittal letter back that billing is hard and some other nonsense that didn't address the question. At this point I had no intention of going back. On august 8, I received the letter I had expected, terminating the relationship. They are required by law to send this, so it was totally fine. I actually already went to a different dentist. However it is worth sharing that the letter said, there were a couple of instances where I complained about my coverage and have complained about their fee. To be clear, I had only been once before, for a cleaning, which was mostly covered, outside of a few dollars. Also, I didn't think their fees were unreasonable, they were pretty normal for an out of network dentist. Finally, I don't know why on earth I would "complain about my coverage" to a provider? The provider has nothing to do with that. This simply didn't happen. Bottom line, they are angry about a negative review without wanting to take ownership of how and why it happened. The main thing for me, (and this is more for the business, because I know they read these,) is my review are the facts of my experience. If I am being untruthful, you have recourse, but I'm not, and we both know that. It is disappointing to have you try and pass accountability. I do have a couple of suggestions. If you are concerned with the quality of the reviews you receive, use them as an opportunity to improve. Alternatively, if it bothers you that much to have a customer describe their experience, turn off reviews. I would have been happy to remove it if someone would have called to have a discussion, but that isn't how you chose to handle it. Hope this review helps anyone who reads.

Best place to need dentist work! Can't say enough stuff…read moreabout these awesome people!!!!

I always feel at ease during my visits. The attention, quality of service and care is exceptional…read more I haven't experienced any pain after the visit. The information about my dental care and steps to stay on top of my personal care is clear and very helpful. Also their follow ups helps me stay focused.

The office is located on the second floor in the Park Station Building, providing service for both…read moreadults and children. The lobby and work areas are clean, and the staff is friendly and helpful. Dr. Ginski is very nice and a good listener. He and his staff explain every step of your care whether a routine visit, follow up, or upcoming procedure. Your previous dental work is taken into careful consideration during consultation, and he isn't the type of doctor to recommend or demand an excessive amount of procedures. In addition, the front desk always provides an estimate of services if you're having to do more than a check-up. From a patient's perspective, doctor visits aren't always easy so it is important to have a doctor that you can talk to and that can talk to you as every doctor doesn't always have both knowledge AND bedside manner. If you're in search of a new dentist, check him out. That and side note, you can go shopping after your visit since Eastgate Shopping Center is right across the street.

I HIGHLY recommend this dental practice if you are looking for great dental service from caring and…read morehighly competent people. I just had two fillings replaced and barely felt a thing! Jessie, who was my hygienist today, was a joy and a blessing - she was diligent, thorough, and careful in cleaning my teeth. They felt so much better when she was done. She was also super encouraging (acknowledging what was going well with my teeth) and graciously forthcoming (identifying where I could make adjustments for even better outcomes). She also shared lots of sample products (proxy brush, brush handle, toothpaste, etc.) to support my dental care at home. Dr. Ginski is a great listener and he always takes time to explain things and provide options that address my needs and concerns. It's also apparent that he stays abreast of changes in the field, as they are consistently upgrading their tools and practices while also be thoughtful about keeping my costs as low as feasible. Whenever I'd had a dental procedure under his care, I have been well-prepared for the process and I have appreciated the results. Moreover, this team keeps me on track; thus, procedures beyond cleaning are quite rare. Ms. Katrina, who manages the billing and insurance is also helpful and ensures that there are no surprises when it comes to payments. In short, I feel safe with this care team and trust their guidance. I am deeply grateful to Ginski Family Dentistry for their partnership--I couldn't ask for a better dental care team.

I wish I could give my experience at this dental office 10 stars! I have been to many dentist…read moreafter living in a lot of different cities and NEVER have I had a better office visit than I did with this group! From the time I walked in as a new patient I knew I was in a special place. Everyone was friendly, professional and the MOST thorough exam in my life. The time Dr Gruen spent with and and explained everything thing during the check up made me feel so comfortable. Lauren cleaned my teeth and it was awesome. I will actually be looking forward to going back in 6 months. I would recommend this entire group to anyone looking for an awesome dental group!

My son went to GT Dental for about 3 years and left in late 2023. He switched to a new Dentist in…read more2024, who found a gigantic cavity in his molar. He had to have a root canal, and a cap put on his tooth because Germantown Dental never caught his cavity when it was small. He almost lost his tooth, and we had to pay several hundred dollars to have it fixed. It is upsetting that Germantown Dental missed this diagnosis. I would never, ever trust their Dentists again.

I absolutely love the professionals at this dentist office! From the receptionists and billing…read morepersonnel to the dental hygienists and the doctor, everyone here genuinely cares about providing the highest quality care in the most comfortable environment possible. After years of unpleasant experiences at dentist offices, I dreaded (even avoided) going to the dentist until now. The experts at Evergreen Family Dentistry are understanding and thorough and have their patients best interests top of mind. I am so happy to have found a doctor whom I trust, and I look forward to quality care and improved dental health for years to come!

I was very pleased with the level of communication and concern for my well-being, and I also…read moreappreciated the practice being run by one dentist, which gave me a very personal and intimate feel as opposed to a larger impersonal office.