I only had a consultation today with Dr. Garrett and as usual she was very thorough with her…read moreexplanation. She always has a smile on her face. Crystal is wonderful & very friendly. Janae (sp) explained everything that she was going to do before she did it. Everyone there is extremely nice. I highly recommend Dr. Garrett & her staff!

Dr. Garrett and her staff are always super polite and professional. I always feel very well cared…read morefor. All questions are answered in depth, with much care and kindness.

My wife is thrilled, (no really!) to have Dr. Byrd as her dentist…read more After 20 years with another local dentist, Brooklin was amazing in comparison. Her staff is friendly, easy to make appointments and file insurance. We would highly recommend her. Her honesty, patience and sincere caring makes going to the dentist a delight!

For anyone with teenagers, this is how I will start my review…read more.. My 18 year old son looked at me, in my eyes, with expression , and said "This is 100% better than the other place, we are never going anywhere else, I can actually talk to them AND THEY LISTEN" That is considered a huge compliment! Now, the mom opinion, they are organized, efficient, KIND, they smile, you never feel like you are bothering them, no question seems stupid, everyone genuinely seems to enjoy their job up there. Price breakdown before and after insurance was top notch and easy to understand. In and out. I personally have a fear of dental offices, and I was so relaxed that I am contemplating making an appointment! Great job, Dr. Byrd and Dr. Byrds team

Exceptional combination of high level technical expertise and making the patient comfortable by a…read morespecial staff that stands out with genuine, friendly, empathetic and helpful people skills well beyond the average...and I've been treated in several dentists' offices many times over many years. Dr. Hayes and his knowledgeable staff go the extra mile to make the patient comfortable and in helping you understand everything involved, happy to answer any questions, adjust the chair patiently as requested for comfort and in general do whatever they can to put you at ease. Highly recommended!

T. Hayes is awesome! I was lucky to meet doctor Hayes on a Sunday afternoon when I could not find…read moreany other dentist. I have been to their office several times which was pleasant each and every time. His staff is great, makes you feel at home, and so funny. They gave me a heads up on the procedures & cost before the work is done. He also noticed a major cyst from the xray. I can not believe no other dentist noticed the cyst from all the xrays over the years. He referred me to a good oral surgeon. I can`t say enough about Hayes Family Dentistry, they truly made me feel like family!!

Lance Ashlock is the best dentist in Memphis - period! Caring, patient, friendly and ensures that…read moreno matter what treatment you need for dental care that it is done perfectly! Reasonable price as well.

Been going here for years and they always take good care of me and my family, very professional,…read morerespectful, well organized, and above all, kind. Thank you for everything you do for our community!

The young lady who performed my cleaning each time I go to this dental office is great. I get…read moreright in and is done quickly and feeling comfortable during the whole procedure. The Dr. and all her associates are great and understanding. 901 Dental is outstanding. Thanks

Everyone is pleasant and Alli did a great job cleaning my teeth. Both she, and the dentist were…read moreupbeat, professional and did a great job.

Dr. Jason is my dentist and he is an exceptional dentist…read more His professionalism combined with his skill of dentistry and caring make every encounter positive (even a root canal!) Additionally, He helped my grandson out today with a complicated problem. Dr. Jason's diagnostic quickness and ease with my grandson was impressive! The plan of care was comprehensive, while the presentation was calming. My last dentist was also exceptional. When he retired to go on to be a professor at UT dental; I thought I would never have a dentist with the same level of dental acumen. Dr. Jason possesses at least the same level of dental excellence/skills/care. Dr. Jason has exceeded all my expectations. I cannot covey how thankful, I am for his contributions to the wellbeing of myself and my family. I wish I could give him 10 stars! Thank you, Dr. Jason Glick! You are a one in a million.

I am giving detail, because billing confrontations seem to be a common theme on the negative…read morereviews. Billing staff is confrontational and rude. I questioned an estimate that didn't align with my insurance benefits and they kept explaining to me why they were correct rather than having a conversation. After I requested it, they reluctantly agreed to a preauth. They were about $60 off and I was about $2 off from what the preauth came back as. They never contacted me with the information had to get it from Aetna. This didn't surprise me, as they made a whole production and were wrong. I sent a letter to the dentist asking if he wanted me to come back or not, because I did not want trouble at the office. What I received back was a noncommittal letter back that billing is hard and some other nonsense that didn't address the question. At this point I had no intention of going back. On august 8, I received the letter I had expected, terminating the relationship. They are required by law to send this, so it was totally fine. I actually already went to a different dentist. However it is worth sharing that the letter said, there were a couple of instances where I complained about my coverage and have complained about their fee. To be clear, I had only been once before, for a cleaning, which was mostly covered, outside of a few dollars. Also, I didn't think their fees were unreasonable, they were pretty normal for an out of network dentist. Finally, I don't know why on earth I would "complain about my coverage" to a provider? The provider has nothing to do with that. This simply didn't happen. Bottom line, they are angry about a negative review without wanting to take ownership of how and why it happened. The main thing for me, (and this is more for the business, because I know they read these,) is my review are the facts of my experience. If I am being untruthful, you have recourse, but I'm not, and we both know that. It is disappointing to have you try and pass accountability. I do have a couple of suggestions. If you are concerned with the quality of the reviews you receive, use them as an opportunity to improve. Alternatively, if it bothers you that much to have a customer describe their experience, turn off reviews. I would have been happy to remove it if someone would have called to have a discussion, but that isn't how you chose to handle it. Hope this review helps anyone who reads.

I have been a patient of Dr Elizabeth Lee since 1990 and plan to continue to be as long as she is…read morein practice. She is professional, caring, and is concerned about my total health, as well as providing the best dental care that I have ever received. The office is immaculate, and Dr Lee holds herself and her staff to the highest degree of cleanliness and time management. Her Dental Hygienist, Diane, is exceptional. She is professional and friendly all rolled into one great hygienist! I would not hesitate to recommend Dr. Lee and her staff to anyone looking for a great dentist

Dr. Elizabeth Lee Is An Excellent Dentist. She Is Very Caring & Shows Concern For Your Health Care…read moreNeeds. Also Provided The Best Dental Care I Have Ever Received.

Great atmosphere Care for patients…read more Best dental experience I ever had If you need to go to a dentist, give this facility a try

My mother is a patient here and did not have a good experience with their receptionist, a blonde…read morewoman who works up front. This girl was yelling on the phone to someone when my mom walked in, then she was very rude to my mom when she left. This woman acted like she was working off commission or something. But my mom is still happy with the girls in the back and the Doctor there. I'm just upset at the unprofessional treatment from the lady up front....