This office is just great! The staff is thorough and very helpful AND they answer every question…read more The dentist is wonderful.

They do not listen to their patients! They also refuse to own up to their mistakes. I am in severe…read morepain from recent work done incorrectly and they refused to correct. Avoid this place at ALL costs!!! I need a lot of additional work now because of their incompetence. If I could post this with zero stars I would. Save your teeth and go anywhere else!

Thank you Dr. Manny for doing my implant! I was a little nervous but honestly felt nothing after…read morethe numbing and felt very reassured throughout the whole process. The assistant and staff were super personable and I'm happy I chose this office :)

They were very good until both dentists retired and others left. Lots of new people, they cancel…read moreall the time, and it's become too frustrating to deal with anymore.

I think I get more excited than the kids do! As a parent its so refreshing to walk into a office…read morethats calm for the whole family and they take the individual time and make you feel welcome and your child matters. This part that brings so much compassion and wanting to return is they dont push for unnecessary Treatment in which many offices do. The consultation experience is top notch. You get their full attention with no rushed conversation.They will give suggestions and that even if that means wait a couple years. They are more interested in a positive experience emotionally, financially and well being of the child process they will endure. YOU ALL ARE AMAZING.

Im 31 and finally got braces! I'm so glad I came here. Lauren assisted me through the process and…read moreshe was so friendly and so kind to me. The orthodontist was very kind and helpful as well. I could tell he actually cares about getting your teeth fixed properly rather than taking your money and doing a quick fix. Can't recommend this place enough!

To preface this, i had a tooth fall out in the middle of the night and immediately started…read morepanicking about sepsis, dry socket, the works. Something like that can be terrifying, particularly when you aren't familiar with the world of dentistry. After what I experienced, I believe that I can safely say with no hesitation, that this the Charles Dental Group is the most professional, no-nonsense, friendly, and overall welcoming, dentist in the area. They not only did my x-ray, but also did my tooth extraction procedure same day, and allowed my fiance into the exam/surgery room because I get nervous being alone at the dentist. Pricing may vary depending on your insurance, but we paid a fraction of what other places were trying to charge us for a simple tooth extraction, and that's no exaggeration. I'm going to refer my fiance here, I'm going to refer my father here, I'm going to refer friends here. Everyone should know this place exists, and I think it's a shame that it might be difficult for someone to find with the location. Overall 10/10! I look forward to my follow-up, and getting either a denture, or implant for my missing tooth. Thank you so much for helping me conquer my fear of dentists, and being so accommodating! My fiance might be looking for dental work soon too, and you better believe I'll be referring them here. I wish I were better with names. But whomever took care of me (Paul) is who I want taking care of my fiance (Andi). Edit: Paul and I share a yelp

Dr Hersh is caring, careful, and very deliberate in every thing she does. She listens to my…read moreconcerns and addresses each one in a way no one ever explained to me. The office staff calls a few days before and the morning of the appointment to confirm. The level of care is exactly what I want and there's no pressure to do more than I want. They give the highest level of care I've ever received from a dentist. Thank you.

Quality care, excellent staff. Highly recommend if you have any dental anxiety or fears.read more

I am so impressed by Dr. Bartolome and her team's dedication to excellence. They really make a…read moredifference in the dentistry industry and I cannot thank them enough for their care, patience and my beautiful smile. To name few reasons: Sherry consistently welcomes you with a smile and genuine care, Kimberly provides great dental care work, Izbil is positive, honest and professional and Dr. Bartolome with her upbeat personality and impeccable attention to details bring magic to your dental result.Thank you, beautiful ladies! You always make my day. Nicoleta

I've been going to Dr. Winger for over 10 years. He and his staff have helped me overcome so much…read moredental anxiety. If you're looking for top quality care, professional and friendly staff, look no further than this practice!!! 10/10 I cannot say enough positive things about Dr Winger, RDA's Colleen & Michelle, hygienist Alyssa, & office manager Tammy- they're THE BEST!

Dr. Winger is an exceptional dentist…read more The dental staff, are amazing: Bre- kind, understanding, conversational, very relatable and wants to help; Colleen- adept at delivering unfortunate news while maintaining professionalism... very skilled at her craft. Despite the above praise, there are critical issues with this office that have unfortunately expanded since Jamey retired - my issues revolve around solely the front office staff as well as the designation of this office as a Delta Dental Premier Provider, despite the customer service, scheduling, and billing practices being akin to a less-than-basic Medi-Cal Dental office. Beginning with the front office staff when Jamey was managing the operations. Jamey was bubbly, considerate, truly caring - did everything she could to make patients feel heard, comfortable, and made sure to never offend - I mean, the prices here are much higher, so this is the expectation at their price point. After Jamey retired, Tammy (the claims/billing specialist) unfortunately resumed communications with customers. Tammy is an anxious, rude, and unkind person who has no business working with the public- she used to work from home/behind the glass door, but now she is working with patients full-time, much to the detriment of this business, in my experience. Here is an example: After having a front tooth broken during a boxing hard sparring match, Colleen kindly explained that due to how the tooth had broken off, a post was not possible. She then called in Tammy to explain the metrics. While between jobs (I had told the hygenist - no one else, which is strange these two knew about it, indicating they placed these notes in the system... CAREFUL WHAT YOU SAY TO THEM!!), I was concerned about the price (I still had the same insurance so that wasn't a problem), something was not explained to me, and I expressed what was not conveyed to me, to Tammy and Colleen. Tammy then had an outburst and retorted "WELL YOU DIDN'T TELL US YOU WERE LOSING YOUR JOB!" It was extremely unprofessional and categorically incorrect - I had the same insurance (you know, COBRA...?) so it was also irrelevant. It made me feel terrible and I really didn't need her in there. I've never witnessed such an outburst in a dental setting and would never expect this from a premier provider dental office. Despite Tammy no longer being needed in the room, she remained. I looked over to Colleen and spoke/looked only to her for the remainder of my visit - being unaware of her own irrational behavior and how it impacts others, I'm not surprised Tammy remained in the room, despite her not even saying anything, just standing around. It was so gross. Example 2: After receiving my long-awaited implants for back teeth missing for quite some time (over a decade) I was under the assumption that I could utilize a payment plan as I had in the past (since it was part of my original treatment plan). I was so happy to have my teeth restored, they looked amazing, they felt amazing, I was absolutely elated and pleased with the work. This was one of my last visits at this office - I already knew Tammy was unsavory and mentally prepared myself. I was clearly in a good mood. Tammy was there to discuss the cost with me regarding the implants after insurance pays (just under 2k) I said "...I was hoping to get on a payment plan for the implants like I was before." And Tammy's face lit up into a smile "Absolutely not!" she grimaced, "We are not offering payment plans at this time!" I asked her why not, as I had utilized this in the past and she advised "Since the implants were not in your original treatment plan, we will not be providing a payment plan." The implants ABSOLUTELY were part of my treatment plan - the teeth were missing for YEARS. This was very disheartening, especially since she was so giddy to tell me the bad news. She then said "it was up to the "book keeper." I asked to speak to the book keeper, and she said "they work off-site, I don't know the next time they will be in the office!" I asked to receive a call from the book keeper and she said she would give them my number. Tammy could have said "Let me check with Dr. Winger and get back to you," But never did until after being difficult, and never advised she would talk to him. It's quite clear she is unfit to be working with the public. After, I received an email from Tammy, she knew she irritated me - that was likely her plan. They offered me a payment plan. Kayleigh is being trained by Tammy, so she is learning poor habits. Additionally, they have zero timely openings- I scheduled a cleaning at their EARLIEST APPOINTMENT in October... they scheduled me for March LMAO. It's like a bad joke it is so terrible. The cleaning is the same as it is everywhere else, except since they are a Premier Provider, they leave you with a MUCH larger copay!! I recommend avoiding this place, as I asked to be placed on a list for cancelations, and have heard absolutely NOTHING.

Very friendly here at this dentist office. The staff is very kind. I had dropped a paper that a…read morerandom stranger found and brought back into the office. One of the staff ended up emailing me the copy of the paper work. Which saved me a trip coming back. I haven't had any procedure here just yet but I have gotten x rays and the Dr did end up doing a full exam. I'm getting a cleaning today and I'm excited starting the holidays with a clean set of teeth.

I chipped one of my front teeth this Friday afternoon. I panicked because it is a holiday weekend…read more(Labor Day) and I wanted it fixed right away. I called Madison Modern dentistry and they got me in for a Saturday morning appointment! They were running a new patient special so my exam and x-rays were only $59. The office itself is brand new with many modern technologies. Mari at the front desk checked me in - she was so patient, kind, and professional! Wenyue did my scan, x-rays and set the doctor up in the room. She is very knowledgeable, efficient, and personable. My dentist was doctor Shruti Kanda. She took her time in explaining my treatment plan to me. She did an excellent job matching the new filling to my other teeth. She gave me education for my post care in consideration of the work that was just done and the condition of my other teeth. It was a great experience considering it was an emergency for me. I will establish them as my new dentist office!

My daughter is 10 she wants to write her own review…read more...... They are a very good DDS. They did not hurt at all and I really recommend this dentist. The hygienist was really nice and my teeth feel clean. She took X-rays and I got to see all my teeth. Plus NO CAVITIES!!! Thank you Dr. Orcut see you in 6 months at my next check up

I really wanted to like this office. The space is beautiful, the technology seems very up-to-date,…read moreand the hygienists provided one of the more comfortable cleanings our family has had. Unfortunately, the overall experience hasn't matched that first impression. During nearly every visit we were strongly encouraged to add services that no previous dentists had ever recommended for any of the three of us. We trusted the recommendations and collectively spent thousands of dollars, but over time it started to feel less like care and more like sales. We ultimately had to cancel our memberships because we simply couldn't afford to keep up with the suggested treatments. The most difficult part has been billing. My mother missed an appointment after a serious fall that resulted in a brain bleed and two months in skilled nursing. She physically could not call or attend. We left two voicemails explaining the situation and never received a response, yet we continue to receive a $586 bill in the mail listed only as a "balance forward," which I assume is for the missed appointment. At this point it seems we'll just have to pay it, which is frustrating given the circumstances. Nice office and pleasant cleanings, but the persistent upselling and lack of communication around a medical emergency left us feeling disappointed.

Dentist he is very arrogant and does listen They do good…read morework its just a feeling of money searching instead of great care. Always calling me for more work to be done. When second opinion says not so.

I have been a patient for over 5 years and recommend Sun Oaks Dental and Dr Chang without…read morereservation. I have received wonderful care from Dr Chang and the Dental Hygienists and I have found the office staff to be very helpful and friendly. Dr Chang is amazing and I would recommend her to anyone in the area searching for a dentist.

I've been going to Masuoka my entire life, and I'm 37. He is and always has been fantastic, and…read moreMarleen is wonderful as well. But perhaps best, all of the staff on site are just as great/if not better. I've moved away from fair oaks, and still make trips every 6-months for a cleaning.

Best Dentist, best service, nicest workers. Always feel like I am genuinely cared for. THANK YOU!!read more