The staff and management at this facility are friendly, professional, and informative. They helped…read moreus out navigating the sometimes confusing process of contract extension and find the right price structure for us. We extended our contract with them!

This place is a scam. DO NOT RENT HERE. They will jack up your price within the first year that you…read moreare there and say that it's for maintenance. It's not. Half the time the garage door is open for anyone to come in, with no security ever that I've seen. My light above my unit has been broken for months and I can never see inside my unit when grabbing items. Also it's extremely hot and uncomfortable. They claim they keep it at a certain temp but that's a lie. I will be moving out because this business practice is extremely shady. The price for my unit online is a third of what I pay now and I've only been here since the end of MAY 2025. It's unacceptable.

I highly recommend this storage facility - it's safe, super clean, well-light and I feel very…read morecomfortable storing my things there. It is competitively priced and I was given a good offer for storing my things long term. I find the location very convenient and access to my unit is super easy. The staff is wonderful and very helpful. Gavin and Carabelle have been especially friendly and helpful. Thank you!

I've found Security Public Storage to be truly exceptional--from their attentive staff and fair…read morepricing to the sense of safety I feel both on the property and with my stored items. I've used one of their larger competitors before and, while their staff was also great, the big-business practices were not. I'd much rather support a company that values its employees, respects its customers, and doesn't monetize user data through its app. If you have a choice, go with SPS--they're the full package. Special thx to the manager, Gavin.

This 5 Star review is so well-earned. After a tragic incident outside of ReadySpaces, we lost our…read moreformer Manager Matt (RIP) and he did a great job starting to renew the already good ReadySpace here in Portland. It was slow, but visible and important groundwork! One of the Points we were looking for would be a better solution for the masses of incoming (and outgoing) mail/deliveries. We have been with other warehouses outside the USA before and they always had some kind of mail room. Well now we jump into late 2023 and the beginning of 2024 and we have a new manager and DAWN has taken on the challenges with Lightspeed. Not only has she managed a new system for incoming mail and deliveries but she changed it already when she learned it was not as successful as planned (still better than ever before). Dawn just does not drop things on us and say "live with it" but is constantly checking if it can be better. After the Mail Solution was implemented she started with something that bothered me all the time - we have up to 50 different companies in this facility alone. But we do not ever have some come together to learn what others do and how we might even benefit from each other to grow together. Our new manager implemented not only a communication platform to talk to each other but also a community come together with the other companies in the building - at least once a month with some community-building themes (cookie day for Valentine as an example). Not only is it great to see who else is using the building and learn what could be achieved together but it's also nice to have a break from work even for 20 min and have a small talk. That said - it also comes to mind that Dawn is always around in the building checking on things she might need to do. She is not one manager sitting in her office and waiting for people to come in but is proactively going to issues or just delivering a smile when Portland is on a rainy day. Great Job - I can't wait what you come up with next but the work already done deserves at least 5 stars!

Dawn is an awesome manager. She always has great events giving out great food. overall great…read morecommunity and staff

When I rented there was never a problem. The facility was clean, well managed, good temperature…read morecontrol. accessible. Portland is weird and I can only guess why these negative reviews are coming in. The typical bullying campaign against "we know who." Just stop!

Everything was fine for the first few months, they drew us in with a great deal - 1/2 off our first…read moretwo months. We paid $40/month for the first two months, then the price would go back up to $80 regularly afterward. Not even 4 months into using them for storage, they sent us a notice saying our rent was going to increase. IT DOUBLED IN PRICE. Went from $80 a month to $160, within 4 months. They also gave us 30 days notice about the change, so we really couldn't make a change or move companies quick enough to avoid the rent increase. DO NOT USE THEM. Rent from a local company, or read the contract very very well. We will be moving.

I wept when I opened the door to my storage at U-Store Storage West; in the two years my belongings…read more(my life) have been in the unit they have aged between 10 and 20 years. Note: The U Store Self-Storage @ 2860 NW 29th Avenue, Portland, OR. All my belongings looked like it were in a run-down 2nd hand store, when my belongings were pristine when placed in the storage "bin/crate" (their word used today to describe their storage units). After entering, looking over my belongings I quickly noticed a hole had been nibbled in my expensive sofa-bed. Within moment one of the two men on duty walked by and I communicated this information to him, his response was, "These are locked up tight, nothing can get in." As I surveyed the rest of my belongings the layers of dust covered everything. It was so thick; I could hardly recognize my own belongings. When I left to check out, I noted these two grievances on the sign-in sheet to mark the date, 8-2-2013, as the date of my complaint and asked for a copy (with the name of the other renter's name redacted so I could have evidence of my complaint). Scott, the man attending said he could not do that, he would have to talk to the manager. So, I took the next "blank sign-in sheet" and documented the information for myself with time-in and time-out. Additionally, when I complained about the dust, Scott said, "It's a crate, "anything" can get in." ~~~~ So, on the one hand, as per his two statements: "These are locked up tight, nothing can get in," when it regarded the mice, and, "It's a crate, "anything" can get in," when it concerned the layers of dust. ~~~~ Wow! These employees must go to "excuse school" and practice until they have the lingo down pat: "no accountability, no responsibility." ~~~~ For me, this is NOT THE END OF THE MATTER. IT WOULD BE VERY WISE OF THE OWNER/MANAGER TO CALL ME (he has my number)--and, at the very least, replace my sofa-bed couch. This indifference to the effect their units have a patron's contents is beyond irresponsible and their indifferent attitude is inexcusable. My advice to anyone thinking to rent storage at this business is to go else-where or make sure what you store has absolutely no value to you at all. "It's a crate, "anything" can get in." ~~~~ So, on the one hand, as per his two statements: "These are locked up tight, nothing can get in," when it regarded the mice, and, "It's a crate, "anything" can get in," when it concerned the layers of dust. ~~~~ Wow! These employees must go to "excuse school" and practice until they have the lingo until they have "no accountability and take no responsibility" down pat. ~~~~ For me, this is NOT THE END OF THE MATTER. IT WOULD BE VERY WISE OF THE OWNER/MANAGER TO CALL ME (he has my number)--and, at the very least, replace my sofa-bed couch.

Units are clean, dry, and well lit. Access was fine. Weekend hours always made it easy to get in…read more Staff were super friendly and courteous always. Used them for a bunch of seasonal storage stuff. No hidden fees and one bump in rent in 3 years.

This 5 Star review is so well-earned. After a tragic incident outside of ReadySpaces, we lost our…read moreformer Manager Matt (RIP) and he did a great job starting to renew the already good ReadySpace here in Portland. It was slow, but visible and important groundwork! One of the Points we were looking for would be a better solution for the masses of incoming (and outgoing) mail/deliveries. We have been with other warehouses outside the USA before and they always had some kind of mail room. Well now we jump into late 2023 and the beginning of 2024 and we have a new manager and DAWN has taken on the challenges with Lightspeed. Not only has she managed a new system for incoming mail and deliveries but she changed it already when she learned it was not as successful as planned (still better than ever before). Dawn just does not drop things on us and say "live with it" but is constantly checking if it can be better. After the Mail Solution was implemented she started with something that bothered me all the time - we have up to 50 different companies in this facility alone. But we do not ever have some come together to learn what others do and how we might even benefit from each other to grow together. Our new manager implemented not only a communication platform to talk to each other but also a community come together with the other companies in the building - at least once a month with some community-building themes (cookie day for Valentine as an example). Not only is it great to see who else is using the building and learn what could be achieved together but it's also nice to have a break from work even for 20 min and have a small talk. That said - it also comes to mind that Dawn is always around in the building checking on things she might need to do. She is not one manager sitting in her office and waiting for people to come in but is proactively going to issues or just delivering a smile when Portland is on a rainy day. Great Job - I can't wait what you come up with next but the work already done deserves at least 5 stars!

From the owner: Simple, Fast, and Flexible Warehouse & Workspace for your Small Business.read more

Stephaine was amazing with helping us close out our storage account. And was there every step of…read morethe way and gave great customer service. Just put the letters on the outside of the building please.

Jesse, the manager, was absolutely the rudest person I ever have had the displeasure of dealing…read morewith at any storage facility. Because I had my storage door halfway closed while sorting through my things I just brought in he opens my door (without permission) and proceeds to tell me that I can't have my door at all closed. He also said I should just find another storage unit. Nowhere does it state I can't have my door halfway closed. That's just his rules. He could've just said that their policy doesn't allow that, but to say I should just go get another unit somewhere else?? That's just bad business and terrible customer service. I just bought this unit and am organizing my things. I will be gone as soon as the rent I paid runs out and never rent from public storage again. What a jerk!!

I had a unit here for over three years that I used for both work and personal storage. The only…read morereason I had to leave was due to a personal move that allowed me to store my items at home. The staff is friendly, attentive and always willing to help. Even when I desperately needed to get into my space and the elevator was being serviced, a member of the staff personally walked down the stairs carrying a very heavy item for me. Great downtown location and parking has never been a problem. Definitely recommend!

Was not the type of storage that I need. I want secure, long term storage without the hassle that…read morecomes with unresponsive staff. If you care about your items, invest in your storage and your security

Exceptional option for storage. Very clean and easy to establish a relationship. Stevie was amazing…read moreand I got in/up/out like a dream!

I got my storage unit in September of 2022 (d/t the clerk said it probably would not be available…read morein November when I really needed it) - I did not move into the storage until mid November. I don't understand how you think price gauging your customers by raising prices whenever you feel like it, is good business...trust me it is not! In less than 1 year my storage fee was raised 3 times and went from $273 to $379 ($106!!!!!!!!) increase. You have folks belongings in storage...how convenient is that for you to continually take advantage of folks. Nothing good to say about a company that runs its business like you. The good thing is we have social media to help spread the news! Yelp/BBB, here I come!

I used their online system to rent a truck and it was seamless perfect easy fast. I couldn't…read morebelieve it. I would definitely rent from here again and I definitely will. The rates are incredible.

Customer service person is rude and lazy. I asked to have my Ubox taken down and after a big sigh,…read moreshe just said No. Didn't even try to see if it was possible, just No. I can see it in a super accessible spot, literally just needs to be moved directly where it's at down to the ground. I'm sure one of the three people back there smoking weed on the premises has plenty of time to move it.