I was referred here by Wild Birds Unlimited. I came in with my husband and son. We brought our…read moreQuaker Parrot along to check out some birds. This place is well stocked. There were some birds in the front of the store. Lots of Parakeets! Our bird enjoyed hearing them all chirping and even squawked back! The staff here were super friendly and helpful. There were so many different types of fish, some of them huge! Great place, indeed.

Absolutely awful place. Went here when I was a kid with my parents to find a pet rat, and the…read moreperson who was showing us the rats dropped one, and he tried to stomp on it with his boot right in front of us. It ended up getting away, no idea what happened to it. Other animals are often crowded, overheated, out of water, or lethargic. Place is very dark with cramped hallways and dirty floors, very unclean. Wouldn't be surprised if people can get sick from breathing here.

I love this place. I've been shopping here for ~7 years. They really only carry the better things…read moreout there. Quality leashes, collars, toys and very nutritious foods. They also all know what they're selling and can give personal advice. When my previous dog food brand sold out to some mega-Corp, they stopped carrying it until they could confirm it would be made to the same quality. They were also able to recommend another brand of food with similar nutrition that Petey loved from the frist day and agreed with his stomach. Top notch!

We love this store! They have tons of great (and healthy!) options for pets and discounts if you…read morebuy in bulk! The staff are super helpful, they go above and beyond to make sure you get what you need. Our kitty is a family member and this place gets it. They will always have our business. :)

This is my go to place for anything pet related. On occasion we have gone to PetCo, but there…read morereally isn't any comparison. PetSmart is the best pet store in Corvallis. Being that we come in about once a week and have adopted an animal here, you could say that we are regulars. Pet Supplies: We come here often for cat food, litter and lizard stuff. So I can only comment on those sections. We buy crickets and meal worms for our leopard gecko. The crickets are always healthy looking and fresh. The cricket keepers are clean. They always offer to put food in the bag for the crickets. A nice gesture and I usually take them up on the offer if I don't plan on going straight home with them. The meal worms are healthy and plump. They always have what I need in stock at a reasonable price and their selection is big. Their collars and toys seem a bit overpriced for what they are but generally we don't buy that stuff often and it's something that can wait until I get home to price shop online. Pet Adoption: We adopted a kitten here a few months back. They seemed to take their adoption process seriously, which I appreciated. The transaction was smooth and they were very accommodating. They helped us pick out what we needed and let us know the best food to get for his age. We took him home and he couldn't be more loved! He was relatively healthy but came with ear mites and fleas. A quick trip to the vet took care of the ear mites, but the fleas were more problematic. He originally came from an Oregon shelter and paperwork indicated that he transferred from another shelter in California. He was only in the store for 2 days before we spotted him and snatched him up! Given his short time at the store, the fact that he was only about 2 months old when we got him, it seemed understandable that he might have a few bugs from his various cage mates and being passed around from shelter to shelter. Customer Service: Every time I come in I am greeted by the cashier. There is usually at least one other employee besides the cashier that greets me or asks if I need help with anything. Every time. Employees' attitudes range from overly friendly to neutral. I've never experienced a rude or cranky/stressed employee. Helpfulness of the employees is above and beyond what one would expect. The employees seem to care about their jobs. I've never had to wait more than a minute for someone to assist me with getting meal worms from the back or to bag up crickets for me. I am often interrupting whatever thing they are doing at that moment (usually cleaning the fish tanks) and they never seem put out about having to stop their work to help me. Exceptional Customer Service Story: As I mentioned before, our newly adopted kitty came with fleas. A few months later and we are still battling them. He passed them on to our other cat and we were finding flea dirt in their bedding. They are both inside cats so we thought it would be relatively easy to get rid of them. We did everything short of medication. We combed them and vacuumed the house daily, gave them baths and washed their bedding weekly. It wasn't working. Finally we decided to bite the bullet and see what PetSmart had for flea medication. Megan (a manager) asked us if we needed help. She answered all of our questions and gave us a recommendation based on her own experience. We had a very thorough conversation about the proper way to bathe the cats and offered a suggestion that we had not heard before. At some point during the conversation we mentioned that we adopted our cat here and he actually came with the fleas we were dealing with. We weren't complaining. We just sort of casually mentioned it. She clearly felt bad about it. As a result, she went above and beyond to help us on the cost of the medication! I was floored by not only our sincere interaction with Megan but also her generosity. TLDR: Amazing customer service and a clean store that always has what you need in stock.

I've taken my small dog here multiple times before without major issues, but my most recent…read moreexperience was incredibly frustrating and will likely be my last visit. My dog is only about 5-6 pounds and very easy to groom. In the past, his wash and trim has taken about an hour. When I dropped him off this time, I was immediately told the price would be higher than usual because of trimming around his neck. That was surprising because I've had the same basic trim done there before without any additional charge. I explained that I only wanted a very small amount trimmed -- just his belly, around his butt, and a little on his neck. When asked if I wanted anything else trimmed (like his ears), I specifically said no. Two hours later I called to check on him since it normally takes about an hour. No one answered the phone. Since it was getting close to my son's bedtime, I drove over assuming they were finishing up. When I arrived, they told me they would need another two hours. That simply wasn't possible for me, so I asked to just take him home. They told me he had already been washed and was still in the back wet. They offered to quickly blow dry him and cut his nails and asked if I could bring him back another day to finish the trim. I agreed. While I was there, when I mentioned I had called earlier and no one answered, the employee's reaction made me feel like I had done something wrong just by checking on my dog. I returned on the scheduled day, dropped him off, drove home, and 25 minutes later they called to say he was finished. This was incredibly confusing considering the previous visit supposedly required several hours. I had literally just gotten home and had to work around my baby's nap schedule, so I told them I'd come back after my son woke up. When I picked up my dog, his haircut was much shorter than what I had asked for, including his ears, which I specifically said not to cut. The final frustration happened when I got him into my car. It was obvious they hadn't blown the loose hair off of him after grooming. My freshly cleaned car is now completely covered in short, freshly cut hair embedded in the carpet and seats, which is extremely difficult to remove. Between the inconsistent timing, poor communication, not following grooming instructions, and the condition my dog was returned in, the whole experience felt very unprofessional. Unfortunately I won't be returning.

I have been here twice so far. Had great reviews on google so I decided to check it out. This is a…read moregreat place to go. It's local, the gentleman who owns it runs the whole place, He is very knowledgeable and can answer any questions. The shop is small so there may not be as wide of a selection as box store but the owner is willing to special order for you and everything is very reasonably priced and good quality. Will be going here for all my aquarium needs. :)

Great little fish store with salt and fresh water. Friendly staff, even let us in when they were…read moreclosed. Beautiful tanks and corals.

I see some negative reviews from a while ago but my experience has been nothing but amazing. I've…read moreadopted both of my cats from here and they're the sweetest loving happy and health lives. Adopted them and they were up to date on shots, seemed healthy, and were neutered. I got my first cat from here as a kitten over a year and a half ago and got my other cat about 6 months ago. Whenever I'm visited too I've had nothing but good experiences.

So far I enjoy getting photographs I wish I could access a portal or something would be nice ! I am…read morehoping to receive these daily ! I'll keep you posted throughout the journey

The dog groomers are amazing. They are loving, patient, and knowledgeable on managing my nervous…read moreold lady. They all have been wonderful. If you are one who groomed Ladybug, Thank you. You are appreciated!

Wilco has extremely reasonable pricing for dog grooming. They have always done an excellent job…read morewith my pups both in Salem and in Corvallis. It took two girls to get my big dogs nails trimmed (he hates this process) but they get it done and done well. I love the way he smells when he comes home and he stays soft for days! The undercoat treatment was amazing on my son in law's Shepherd. It helped reduce hair so so much! Highly recommended!

Have never had any issues with this petco. The workers are incredibly friendly and helpful and…read moreprovide service in a timely manner. The store is always clean with a good selection of products. There is even a nice clearance bin near the front with a variety of items, and I can usually find something for a very good price. I haven't brought my pup in for grooming, which seems to be the makeup of the negative reviews. It's a good place to get in and get out with your necessities.

Most of the bad reviews are older than my kids. This place…read moreis fine. They've been nothing but helpful for every experience I've had at this particular location.

My dog has been going for a while now and he loves it there. The people are awesome and very…read moreknowledgeable on dog care and behavior. We love taking our dog there and he loves going and always can't wait for the time he is there.

They are an important resource in our community. We've been taking our dogs to Best Friends since…read moreDec. 1999. Our dogs have loved this place, always eager to enter the door. And the training classes are so valuable for you and your pet. Make training successful and fun. Also, after your hard day at work your dog will be tired when you go home. The owner, management, staff are adept at handling almost any situation and help you to be a better dog parent as well as civilizing your best friend. Not one negative about this business.

A welcome addition to Corvallis! The owner Marietta and Carlos, her right hand staffer, have…read morecreated a store that properly caters to the nearby OSU campus. Most of the stock (fish and plants) here is designed for tanks of 29 gallons or less, which is appropriate for the student population living in limited housing spaces. The fish are kept very healthy with a system which continually refreshes the water. The bettas, which (of course) is their specialty, are fancy indeed. These are not the kind of $5 bettas for sale at the local big box store, these are breeder quality fish. The ancillary goods are from very reputable companies, including Ultum Nature Systems, Aquarium Co-Op, Hugger, and Seachem. They know what fishkeepers need. Being from LA (I'm visiting my son spending my money...er, I mean studying at Oregon State), I've been to many retailers. PNW Betta would rank quite highly even compared to shops in bigger cities. Please support them, this is a quality local business!

Super cool place, I kept seeing posts about them on TikTok so I decided to stop by today and when I…read morewalked in I was astonished at how nice this place was. The fish were very well taken care of and the variety of them were amazing. I couldn't help but buy a bunch of stuff because the pricing on everything is great as well. This will be my go to store from now on and I live in Eugene.

We were roadtripping and knew our dogs needed new harnesses. Having found nothing near our home, I…read morewanted to go to Mud Bay. (We lived in Portland before and are familiar with their quality.) WE entered, were greeted, and explained we needed help. Back we were taken into harness land. She asked if the pups could have treats (yes) and we set about testing them. WE tried two different styles before finding one that worked and getting it fitted. Those straps can be counterintuitive! We looked for new leads but they didn't have the style we were seeking. Still, she must have spent 30 minutes on the floor with us getting our dogs sorted out and that is both 5 star service AND why I came to Mud Bay.

From the owner: Mud Bay is an independent pet supplies retailer based in Olympia, Washington, with stores…read morethroughout the Pacific Northwest. We specialize in healthy pet food and supplements made with natural ingredients for dogs and cats. Our in-house veterinarian and dedicated category team search for high-quality choices that will support the overall health of individual dogs and cats, no matter what their needs. Mud Bay also stocks well-made dog and cat toys and supplies, as well as a wide selection of clay and natural cat litter. We continue to also partner with select manufacturers to produce exclusive treats, toys, cat litter, and supplies that can only be found at Mud Bay or on our website.