I was referred here by Wild Birds Unlimited. I came in with my husband and son. We brought our…read moreQuaker Parrot along to check out some birds. This place is well stocked. There were some birds in the front of the store. Lots of Parakeets! Our bird enjoyed hearing them all chirping and even squawked back! The staff here were super friendly and helpful. There were so many different types of fish, some of them huge! Great place, indeed.

Absolutely awful place. Went here when I was a kid with my parents to find a pet rat, and the…read moreperson who was showing us the rats dropped one, and he tried to stomp on it with his boot right in front of us. It ended up getting away, no idea what happened to it. Other animals are often crowded, overheated, out of water, or lethargic. Place is very dark with cramped hallways and dirty floors, very unclean. Wouldn't be surprised if people can get sick from breathing here.

This local fish store is a true little gem. The owner is very knowledgeable in the hobby and his…read moreanimals and plants show a reflection of his calming but vibrant personality.

I have been going to the Nautilus for my tropical fish for at least 14 years. In a market in which…read morethere used to be several small, locally-owned fish stores, this is now one of only two left and I do not visit the others anymore. Maybe at some point I will review them to say why, but for now, let's focus on why I like this place. Pros: ===================== -This is a fish store, not a pet store. You won't find dog poop bags as one reviewer was searching for, nor will you find lizards, or kittens... you get the point. You will get an owner that knows something about fish. -Because he knows about fish, you can trust his advice and input. -If you want a particular plant, or fish, he can probably get it for you. And, unlike one of his competitors, he actually follows through. -His prices are very, very fair for his stock. The importance of this in a market increasingly dominated by big box pet store cannot be overstated. -I have never gotten a fish disease from his store. I cannot say the same for either big box chain. Cons: ====================== -This is a small owner/operator business. He has faced a lot of challenges since COVID and his stock is not what it once was. But this could change if hobbyists like me stick with the fish store in our community. -There is one person, the owner, doing almost everything on the at least 50 tanks he has running. Yes, I do see an occasional dead fish, but I can say the same of pretty much every fish store I have been in. And they all had multiple employees. In the final analysis this is my go to fish store. If you are a FISH person, rather than a show tank person - or just a casual pet person, it should be yours too.

I've taken my small dog here multiple times before without major issues, but my most recent…read moreexperience was incredibly frustrating and will likely be my last visit. My dog is only about 5-6 pounds and very easy to groom. In the past, his wash and trim has taken about an hour. When I dropped him off this time, I was immediately told the price would be higher than usual because of trimming around his neck. That was surprising because I've had the same basic trim done there before without any additional charge. I explained that I only wanted a very small amount trimmed -- just his belly, around his butt, and a little on his neck. When asked if I wanted anything else trimmed (like his ears), I specifically said no. Two hours later I called to check on him since it normally takes about an hour. No one answered the phone. Since it was getting close to my son's bedtime, I drove over assuming they were finishing up. When I arrived, they told me they would need another two hours. That simply wasn't possible for me, so I asked to just take him home. They told me he had already been washed and was still in the back wet. They offered to quickly blow dry him and cut his nails and asked if I could bring him back another day to finish the trim. I agreed. While I was there, when I mentioned I had called earlier and no one answered, the employee's reaction made me feel like I had done something wrong just by checking on my dog. I returned on the scheduled day, dropped him off, drove home, and 25 minutes later they called to say he was finished. This was incredibly confusing considering the previous visit supposedly required several hours. I had literally just gotten home and had to work around my baby's nap schedule, so I told them I'd come back after my son woke up. When I picked up my dog, his haircut was much shorter than what I had asked for, including his ears, which I specifically said not to cut. The final frustration happened when I got him into my car. It was obvious they hadn't blown the loose hair off of him after grooming. My freshly cleaned car is now completely covered in short, freshly cut hair embedded in the carpet and seats, which is extremely difficult to remove. Between the inconsistent timing, poor communication, not following grooming instructions, and the condition my dog was returned in, the whole experience felt very unprofessional. Unfortunately I won't be returning.

*only leaving 2 stars so this cans be deleted. please NEVER come here for grooming. i came in the…read moreother day to get my puppy potentially groomed. the groomer and front desk were in the back, (didnt know i was waiting at the front). i overheard the groomer yelling and cussing at the poor dog(s) they were taking care of.

I have been here twice so far. Had great reviews on google so I decided to check it out. This is a…read moregreat place to go. It's local, the gentleman who owns it runs the whole place, He is very knowledgeable and can answer any questions. The shop is small so there may not be as wide of a selection as box store but the owner is willing to special order for you and everything is very reasonably priced and good quality. Will be going here for all my aquarium needs. :)

Great little fish store with salt and fresh water. Friendly staff, even let us in when they were…read moreclosed. Beautiful tanks and corals.

They had some cool items I never knew existed, and were pleasing to shop for in our modern world…read morefull of problems. And a very nice proprietor who was knowledgeable and helpful.

This place is terrific. It has everything you'll ever need or don't even think you'll need yet, and…read morethe staff is helpful and knowledgeable and considered and gentle and I'm totally impressed. I had a squirrel problem and learned how to solve that problem and I can't say enough about how it exceeded my expectations on every level. Thanks.

Poor customer service. When the woman trimmed my chihuahuas nails she cut them to short and made…read moreher cry out and her nails bled. Still demanded her $10 for lousy work. No way. Interestingly enough, I drove immediately over to PetSmart on Circle Blvd and it was an entirely different experience. Very nice people who treated my dog properly and with kindness. PetSmart is my new go to.

Have never had any issues with this petco. The workers are incredibly friendly and helpful and…read moreprovide service in a timely manner. The store is always clean with a good selection of products. There is even a nice clearance bin near the front with a variety of items, and I can usually find something for a very good price. I haven't brought my pup in for grooming, which seems to be the makeup of the negative reviews. It's a good place to get in and get out with your necessities.

I see some negative reviews from a while ago but my experience has been nothing but amazing. I've…read moreadopted both of my cats from here and they're the sweetest loving happy and health lives. Adopted them and they were up to date on shots, seemed healthy, and were neutered. I got my first cat from here as a kitten over a year and a half ago and got my other cat about 6 months ago. Whenever I'm visited too I've had nothing but good experiences.

Heartland Humane has the sweetest staff who were so helpful in aiding me with picking out my new…read morefur baby. They all show a deep love for the animals in their care, and were so excited to help these animals find forever homes!

We love this store! They have tons of great (and healthy!) options for pets and discounts if you…read morebuy in bulk! The staff are super helpful, they go above and beyond to make sure you get what you need. Our kitty is a family member and this place gets it. They will always have our business. :)

I love Animal Crackers! The staff here are so knowledgeable. They have an amazing assortment of…read morereally quality pet foods, toys, pet clothes, chews , supplements and more! I wouldn't hesitate to check in with these folks if I had a question regarding my dog or cat. And they host great events (loved the Halloween Day stuff! ). I found them initially because they were one of the few places that actually sell my preferred dog food, AND track the buyers card.