I moved into my current home fall of 2023. Upon moving in we found we had a few HVAC Gremlins, that we weren't quite sure what to do about. A coworker had raved about Will Air, telling me about the friendly, knowledgeable, and professional service, so I called Rob.
The first visit, Rob came personally and was almost exactly how my coworker described him. In fact, he was even better than I expected. He was prompt, respectful of my space and my family, and quickly diagnosed the problem. He helped me understand what was a happening with my system and why, then replaced and rerouted my pinched condensation line (and a few other things), the whole time with a calm and friendly presence.
Since then, Will Air has performed a warranty repair for a circuit board and a leaking coil, as well as answered questions by phone, and with every visit and every phone call I've been met with exemplary service.
It's nice knowing that every time I call I'm reaching Sherry or Rob and that both care about their craft and are dedicated to helping my family. Thank you, to both of you. I wish all companies were run like this. read more