1. Will Air

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Sykesville, MD

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4 years ago

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Tim Whistler Plumbing, Gas Fitting, HVAC, and Electrical - Happy Thanksgiving from our crew to your crew!

Tim Whistler Plumbing, Gas Fitting, HVAC, and Electrical

(392 reviews)

Greetings DMV!!! They are very professional and show you everything they do. I will use them…read moreagain!!!

They are professional, punctual, knowledgeable and do good quality work. I very much respect the…read moretechnician, but the problem appears to lie with the company's practices and fees. The main problem and downside is that they are very expensive and overcharge. Despite the Yelp page saying that the company provides a "free estimate", I was quoted $49 for the technician to travel. In addition, if I had not chosen to go ahead with the repair, the company would have charged me an additional $150 diagnostic fee. Essentially, despite the yelp profile stating a "free estimate", it will cost you closer to $200 to get a quote. I see this as false advertisement. In addition, when the technician concluded that the problem was the capacitor, I received a final quote of $600. When I googled the price of the same capacitor online, the price range was in between 75$ - 150$. Essentially, they are charging a premium of at least $450 per replacement for a single part (capacitor). Despite their professionalism and quality work, I do not recommend this company for the reasons stated above. If price is not a concern for you, and you would rather pay twice the market value for a job then you should definitely choose them. EDIT: I actually googled the price of a capacitor and offered to buy my own. I was told that by the technician that if I purchased my own capacitor that the company would not install it. In conclusion, they did not address any of my concerns. Unfortunately, after reading the other bad reviews, there seems to be a consistent pattern of discrepancies between what they tell customers and what they instruct technicians to say on site. Making an honest living is so much more rewarding than making it dishonest living.

Design Flow Heating & Cooling

Design Flow Heating & Cooling

(6 reviews)

Design Flow Heating and Cooling was recommended by another HVAC pro who couldn't source the unit I…read moreneeded. Brian the owner of Design Flow was very knowledgeable and able to accommodate my request which was to connect a new furnace to existing AC unit (located in a narrow utility closet), rather than having to replace the whole stack which is what another company had originally told me. The AC was relatively new and working well. Brian was about business without a hard sell edge. He explained everything about the new size issue, drew a plan of how the ductwork would be moved, told me how the work flow for this type of job typically works and provided a thorough proposal. Everyone from the company owner, to Michelle in the office to the installation technicians were on point. Job was done in a timely manner, and the guys were very neat! Well worth the money.

When we bought our home, we knew one of the oil furnaces was disconnected and assumed it needed to…read morebe replaced. The inspector said the other two were beyond their normal useful life but still worked. What we didn't expect was that we couldn't get the property insured unless we agreed to replace all three heating and cooling systems within a month! We scrambled to find a good HVAC company that could do the job for us. Enter Design Flow Heating and Cooling. Working closely with us, they recommended three cost-effective heat pumps. They then removed and disposed of all the old systems and installed the new ones well within the thirty-day limit. But once we moved in, we discovered the upstairs wasn't being cooled uniformly, and in fact the previous owner had blocked the vents in some places in an attempt to balance it. The pros at Design Flow diagnosed the problems promptly and installed new ducts and returns to draw the hot ceiling air away from areas where the temperature was too high. It made such a difference! I recommend Design Flow Heating & Cooling without reservation!

Will Air - hvac - Updated October 2026

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