I had one of the worst service experiences I've ever had at Wilkins Hyundai. I scheduled through the Hyundai app (which gives no option to choose full synthetic), yet the advisor put conventional oil in my car without confirming anything. My previous service there used full synthetic, so this should have been verified. It wasn't. I also paid for a wheel alignment but never received the required alignment report. I was told the printer was down and it would be emailed later -- but my email was entered incorrectly in their system, and days later I still received nothing. I now have zero proof the alignment was ever done. The Hyundai app even still shows my car as "maintenance required," which normally resets after proper service. That tells me crucial steps were missed. Communication was poor, documentation was missing, and multiple basic service processes broke down. This doesn't feel like a one-off mistake -- it feels systemic. I walked away feeling like I paid for a service I may not have actually received. Extremely disappointing, and I won't be returning. read more

For me, this was a fairly painless car buying experience. Of several dealerships we looked at, this was the first one to contact us and had all the cars we were looking at online in stock. The show room was large and complete with a good number of cars and a nice seating area to wait. The staff was quick to pull up the model we were looking at after we arrived for our appointment and the salesperson was very knowledgable about all the features of the car. We were not pressured to buy and were presented with all the add on options, but they were not pushy about buying a ton of extra things we didn't need. Filling out paperwork went pretty smooth and quickly and all the different warranty options were presented, and again we were not pressured into buying lots of extra things we didn't need. Overall, I'd come here again in the future if I'm looking for another car. I appreciate how smoothly the car buying experience went, and how prices were quite competitive to start -- avoiding a lengthy bargaining process. read more

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I went to Wilkins Hyundai nervous about picking out and spending a lot of money on a car. What I got was a calm, pressure free experience. I picked out the car that I wanted to see online. When I got there Cory was there to greet us and we were test driving the car within minutes. The buying experience was simplified and easy. I got more for my trade in than I thought I would. Everything was straight forward and the only waiting we did was for the paperwork to be prepared and getting my car ready. I was very happy with my car and the experience at Wilkins Hyundai! read more

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I purchased my 2019 Hyundai Santa Fe in December 2020 and wanted to share my recent experience with others who are considering getting a Hyundai. In the past few weeks I have begun to notice the paint off of my hood begin to chip. I was informed at a local auto body shop that the original paint job was done insufficiently. I brought my car into the Hyundai service to see if they would cover the cost of the repainting. They informed me that they would not since I am not covered by the warranty and that there is nothing they can do to help. After gathering some information and weighing my options I learned that "paint chipping" is common among Hyundai models and that I'm just one of many Hyundai owners that have dealt with this situation (countless Reddit posts on this) and that there is even a class action lawsuit relating to this problem. Shame on Hyundai that they will not in good faith correct a problem which is the result of their own error. The approximate cost to repaint your hood at an auto body shop is $800. However if I go ahead and pay for this, who's to know if paint won't start chipping off another area of my car next and I'll have to go through the whole process again. I wholeheartedly do not recommend buying any type of Hyundai. read more

Wilkins Hyundai - Car Dealers Near Me - Elmhurst, Illinois

Finance team never gave me straight accurate numbers that checked out against my finance calculators. I moved on down the line and bought from castle in Downers Grove. read more

I live in Connecticut and found the used car I was looking for at this dealership. After finally agreeing on a price, I flew out to Illinois, purchased the car and drove home on March 12th, 2025. I paid tax, title, registration and dealer fees with the purchase. As of today, August 17th, 2025, my car is STILL not registered to me and all I get is excuses and the dealership putting the blame on the title company they used. I have opened a case with the Illinois Secretary of State police and my local DMV is trying to research the title My next step is going to be a lawyer for fraud. I highly recommend looking elsewhere for your next vehicle. read more

I couldn't leave the parking lot before writing this review where I was completely taken advantage of by this Hyundai dealership and Andrew the service guy. tThis dealership lead us to believe that our oil changes were covered on our leased vehicle so when the car indicated service was needed, I scheduled time to come in. However, when I go to check out the guy tells me it's $80. I call my husband and he says that wasn't his understanding of the agreement and I agree. The rep then says that the service is "recommended" at 5k/6 months and it had been 6 months. He says that the agreement is that hyundai pays one service abc we pay one service. However, we should never have even been asked to come in for service when the car takes synthetic oil and services is suggested at 7500-10,000 miles. I was just duper out of $80 for something we didn't need. read more

Are there zero stars? This place is the worst I swear every time I have to take my car in for service it's there for at least 5 days. Made an appointment to have my backup camera looked at, I had to call daily to get updates because they don't communicate. Part came in Thursday was supposed to be done yesterday and now they said Monday like WTF! I have never experienced service like this in my life. 0/10 do not recommend! read more

Awful customer service. I should have looked closer when I bought the car because it was clear they had already tried to cover up some of the paint chipping. I brought it back and they refused to help me. I brought it back again and they sent me to their "buddy" across the street who gave me a quote to bring back to the dealership. After running around for hours, they said they basically still wouldn't help me, even though this was a product defect not any fault of my own. I have tried contacting corporate and they send me back to my dealership, which is clearly not competent. read more

I went to this location to buy a new 2025 hyundai, had horrible service. As i walk there were 2 sales persons. they were very unhelpful, they told me to walk in several places where i can help more help and no one came to help or check up for what were looking for. so i left and went to Patrick dealer group at 1020 E golf road Schaumburg IL, and bought myself a new 2025 hyundai. read more

The Service Team is TERRIBLE with a CAPITAL "T". I have had a good experience with Sales (both Wilkins Mazda and Hyundai). I came to Wilkins Hyundai because Wilkins Mazda Sales and Service was amazing however I have ONLY HAD bad / terrible experience with HYUNDAI Service. Your service team needs to understand how Servicing works and how to talk to customers. This manager Andrew had the audacity to talk down to me after not responding to me for 3+ FREAKING days. He made it look like its our fault and calls up late and then talks condescendingly. A terrible excuse for a service center and service personnel. We had to talk to multiple people and speak to Brian from the Management team until Andrew decided to call us back. This service guy needs a few lessons for etiquette and courtesy as well as HOW TO "NOT" TALK condescendingly to customers. He asked me if I wanted it "FREE" - when all I asked was what I was entitled to with my warranty (the car is not even a year old) - they gave me sub-standard tires in the first place. I will definitely not be bringing my business back to Wilkins HYUNDAI and definitely will escalate this with the HYUNDAI motor company. This service team has been everything terrible and I am never going back even though I have been a decade long customer with WILKINS. read more

I wish I had better things to say about the service department here, but it just hasn't been good. My first experience I was told I needed a cabin air filter, but I personally changed it the week before, which means they didn't check it. After being contacted by a very receptive service manager, I came back and got an oil change without a hiccup. I showed the service department I had an issue with my radio display and they ordered a replacement under warranty. I came back for the radio installation, the housing was not installed securely, and the housing had been gauged. I had to turn around, come back, have the housing secured, and have the dealer order a replacement for their damage. Just into the 2nd week of 2025 my check engine light came on. I took the car in to have it checked AND replace the warrantied housing. I came in a day early and left the car. I never received a service call the following day as promised. I texted and left a message after service had closed. The next day nobody contacted me so I called in the morning and finally got an update. I picked up the car, the receipt said the housing was replaced, and low and behold it was not. The gauge was still there, the piece was still dusty, and now I still need to visit again. I am beginning to think I am cursed at this dealer. The saddest part is my wife and I are looking at buying a new Santa Fe, but now believe we need to find another dealer because we just can't trust the dealer to do things right. It is very frustrating and disappointing. read more

Wilkins Hyundai - The obvious dust on top of the "changed" part. - Car Dealers Near Me - Elmhurst, Illinois

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My car was in for repair had oil change and inspection on car did a great job fast and to the point

MY TIRES ALMOST FELL OFF ON THE HIGHWAY. Making sure if you see anything, that is it this- the main point of my post. Thai review is long overdue. I wasn't sure if I should just call a manager, or call their corporate office. Ultimately I am not a huge fan of confrontation and I didn't want to get talked down about my frustration over the phone. I've sat on it, though, and realized my experience here was completely unacceptable given the fact the my family and I QUITE LITERALLY could have died due the incompetence of the service department at this location. I was overdue on an oil change. I had been putting it off, but was going to take my kids on a short trip in the coming few weeks to central Wisconsin to see family. I knew I wanted my car running smoothly. I called Wilkins, they said walkin appointments were available because a scheduled appt would be about a month and a half out. THEY also suggested that I get a tire rotation since I hadn't had one in a while and would do it for an additional $19.95. I went in two days later. Rep was nice- his name was Andrew I think.. he said it would normally cost more but would "honor" the price I was given over the phone. Cool, thanks. I TOLD him I was taking my kids on a trip about 4 hours out and wanted to make sure my car ran smoothly. He said he totally understood we talked about Wisconsin, yada yada. I wait about an hour- the salesman comes back with a checklist of what needs to be done. They told me I needed brakes on the front and rotors on both. They told me a lot of things- as usual. My estimate was about $3000 I believe. I explained that my husband has friends who are mechanics and I would rather go to them because it would be much cheaper. It was just under $600 for EACH set of brakes and rotors. But you expect the dealer to be expensive. I get it. They also said I needed a fuel injector, flushes, filters, etc. Total estimate $2927.03.. Andrew reiterated to me the importance of AT LEAST getting my front brakes done because he KNEW I WAS GOING ON A TRIP WITH MY CHILDREN. I declined and accepted just the tire rotation THAT THEY RECOMMENDED. And my oil change. I leave and car feels smoother. Next day car sounds a little loud. I call and tell them and they say that it's NORMAL after a tire rotation. The tread will even out and sound better once it does. I look online, and that's a thing. I hadn't had a tire rotation in a while so I figured I was past due. Few days later I set off to central Wisconsin (near Wausau). We drive and everything seems ok. Speed limit is 70 all through Wisconsin. Anyways, when we get to the hotel- 4 hours of DRIVING later... there is a super loud clunky noise. It sounds like it's my driver side tire. And it's LOUD now. I am so grateful that we made it safely but I ask my family member what to do. She says we are going to her mechanic immediately. It sounds really bad. Literally the first thing we have to do on our short vacation is go to a mechanic. I LOVE spending a whole day of vacation at a mechanic shop. We drive over to this mechanic- expecting the worst. I literally think my tire is about to break off (spoiler alert- pretty much was, thank you Wilkins). Turns out that my lug nuts were SO loose, that they could literally be turned with your fingers. They unscrewed them with their fingers. A few tires were "loose" but driver side was literally like turning a volume control in the car. Luckily they didn't overcharge me.. which they could have- I was hours away from home and needed to get back safely. With the noise I was hearing I expected to pay at least $600. -I mean that's the cost just for a set of brake at Wilkins, right? My tire was about to fall off. This location took the lazy way out on rotating my tires. I didn't even request the service. They told me to get it, didn't complete the job. And DIDNT EVEN SCREW ON MY TIRE. My 12 and 8 year old were in that car. Had we swerved to avoid a deer, who knows if that tire would have just fallen off and we crashed into a ditch?.. seriously. The mechanics were shocked it DIDNT fall off because it was almost dangling. This place is an embarrassment. If you're going to suggest something do it correctly.. and if you can't do that- at least put my tire on all the way. My family could literally be dead right now due to the incompetence of the facility. The more I think about it, the more upsetting it is. This probably happens regularly. I never would have thought that A HYUNDAI DEALERSHIP wouldn't know how to put tires on my HYUNDAI. You guys knew we were going on a trip. You knew it was just me and my kids. You didn't even put my tire all the way on. That's less than the least I could as for. I would have rather you not even rotated them and pretended you did. The mechanics in Wisconsin were astounded at what happened. Grateful for them. I can't believe that my family could have lost their lives because it was too difficult for this location to put my tires back on. read more

This dealership deserves a WAY LESS than POOR review. You would feel this way if you had been driving on a busy expressway in Chicago and your 2013 Santa Fe burst into flames and burned to the ground. We were lucky not to have been injured or dead. This car has been 100% dealer serviced on time. I have written & email Tom Wilkins the owner of Wilkins in Elmhurst IL but no response. You would think that customers who bought 2 brand new vehicles from you in 2013, who are still alive after the car burning, would warrant an answer. No answer after 3 months. NEVER BUY FROM WILKINS HYUNDAI! read more

Drew gave me the best Customer Service I've ever had at a dealership, I went in for a minor recall and maintenance service on my Palisade. Even though service shop was short staffed Drew was incredible on handling the situation, he was very professional and very detail on the work order service form, Drew then offered an Uber to get me back home and to Uber me back once the service was done, if that's not a white glove customer service then I don't know what is.... read more

My wife's car was stolen, recovered with damage and requested the insurance company to have the car towed to Wilkins to be repaired and let me tell you that was the biggest mistake of my life. Here is a timeline of events - 12/26/22 Informed Wilkins the car will be towed to them with an ETA of 12/28. The gentleman I spoke to thanked me for the heads up and informed me our conversation was documented in their system. 12/28/22 My insurance company informed me they left a VM with the Wilkins service department and were waiting to hear back from them. 1/7/22 At this point, I nor my insurance company had heard from the Wilkins service department. I decided to give the service department a call and spoke to Dana. She had no idea the car was there and requested to have the car key dropped off so they can inspect it. Mind you Dana informed me the key was not needed to inspect the vehicle but would certainly help. 1/9/22 Dropped off the car key at the dealership and was told the car would be inspected and an estimate will be provided to my insurance and I later that day. An estimate was never provided. 1/10/22 An estimate was never provided. 1/11/22 FOURTEEN (14) DAYS LATER and after many calls to the dealership I finally received an estimate. I was informed due to supply chain issues there were many parts on backorder and was not given a timeframe of when the car will be repaired . At this point, half of the rental car agreement with my insurance (30 days) had passed thanks to Wilkins Hyundai's incompetence. For the next week, Dana said she would work on securing me a loaner due to Wilkins sitting on my car for FOURTEEN (14) DAYS. 1/18/22 My rental car was due to be returned on this day and surprise, surprise, never heard back from Dana. I called the service department, asked to speak to Dana but was told she was busy. The lady I spoke to said no loaner cars were available and I could be added to the wait list with a wait time of 1-2 weeks. At this point, I lost it. Why was my name not added to the wait list in the first place? For two weeks Wilkins let my car sit there and if I didn't call on 1/7/22 who knows when they would have inspected the car. So I am sitting here with no car and no clue when my car will be repaired. I am beyond frustrated with this dealership. Do yourself a favor and do not do business with Wilkins unless you enjoy being jerked around. read more

I went to Wilkins today to try and purchase a used certified 2022 Hyundai Tucson. They had a good priced Tucson for $29,800 on their website(no haggle price). I normally purchase BMW and Honda but everyone has been saying how much they like their Hyundai's so i was going to give it a tryI was able to take the vehicle for a test drive and so far so good. I was ready to purchase the vehicle. The vehicle was priced fairly in today's market so I was going to respect the no haggle price. I was in shock when the sales person presented the car price!!!! $35,000!!!!.This did not yet include tax and registration. The sales  person added LoJack , paint protection, sanitizer spray , and wanted me to pay for the Hyundai certification (the consumer should never have to pay for this as a line item, it's already certified and built into the price listed for sale). I questioned the items and was clear that I did not want any of them. The sales person said "The consumer now pays for the certification, that's how every other dealer does it".  I knew that was complete BS, I have purchased 4 other Certified vehicles in the past.  The sales guy went to his manager and was able to remove the Hyundai certificate cost of $1499 ofcourse its a bogus charge. He also removed the LoJack $899. He would not let go of the $2499 paint protection or the $300  sanitizer. I walked away from the purchase. This was my worst dealership experience to date. This dealership is practicing the old bait-and-switch and let's see how many consumers will fall for these extra charges. I left the dealership and purchased a different vehicle somewhere else that same day. read more

Wilkins Hyundai Jul 3, 2024 Cuffm2 Worst vehicle purchasing experience ever as have purchased several cars and motorcycles in Illinois. Since March of 2024 I contacted several hyundai dealerships in 3 different states trying to find a Sante fe limited to no avail. Finally in May I contacted Wilkins again and they had one. So for three and a half hours I went through the process feeling the usual undertones of discrimination as there are no choices of Black dealerhips available. Therefore figuring I just wanted to purchase a vehicle cash, I would be in and out, I could deal with the undertones. I was never shown the MSRP sticker on the car and I requested the first time Hyundai discount on the vehicle and was ignored, "yeah they Got me! I wasn't interested in the hard sell game so I didn't put up a lot of resistance as it's 3 hours later and I'm ready to get out of there. So finally I get to the financial agent to write the check and as I'm writing the check he insults me by asking me, "IS THE CHECK GOOD? Wow! I should have listened to his first comment when I first walked into his cubicle, he asked me is this the first time purchasing a Hyundai? I replied ,yes. He responded, "good luck with that! Now I'm really confused but I had put in a lot of time and effort and I didn't put a lot of thought into it and proceeded with the process. Now I'm driving away and I encounter the sales manager and I relay the check experience to him and his reply was," he insulted you and those kind of actions shouldn't be accepted in these times. I was told by the salesman that I could not recind the purchase as I would have to take a substantial discount in my purchase price as they would have to resale it as a used car because it had 80 miles on the odometer. I just wanted to buy a car, not be subject to someone's archaic attitudes, politics and perceived position in his society. Most of the dealerships I was in contact with say this should have been a c elebratory experience not one where I'm writing negative reviews but I am forced to because his comments were uncalled for as I thought my purchase would be supporting his family and the Hyundai brand as I can't sleep because this act of racism keeps running through my mind. If Wilkins Hyundai and the employees of said brand don't want Black's frequenting thier business, they should go in their fore fathers barn, garages and attic and retrieve and post those, ",BLACKS NOT ALLOWED" signs in front of the business. The best part of this experience is I dont/won't purchase from them again and suggest anyone that ask me, how was this dealership? Racially divisive. read more

Had an awesome experience with the Wilkins Service Center. My 2022 Pallisade was missing a wheel lock key. I stopped in unannounced, and Dewayne took care of things immediately. I was out of there in 45 minutes with new locks and a new key. Great service! read more

Best Hyundai Dealership in the northwest based on our experience. We bought my wife's Ioniq here a couple years ago and had a great experience with Ray/Vito. We were now in the market for a Palisade and initially it seemed like they would not be able to get us what we wanted, however it ended up working out well. Steve/Kevin did a great job. They are very easy to work with. Transparent on their pricing. The process of picking up the car was quick, and they were respectful of my time. All around good people to work with and trustworthy. Highly recommend you give them an opportunity on your next car purchase. read more

I dropped my car off on Monday evening for an 11:30am Tuesday appt. My car was "sluggish" so I asked them to run a diagnostic. I was told late Tuesday aft. that they were thinking it might be my catalytic converter and wanted to keep another day...great. When I called On Wednesday to check on the status the service person said that they didn't have time to look at it because they were "understaffed and overbooked" and that there were other appointments they were servicing. I heard this 3 times from him. When I called on Thursday morning, we finally settled on a course of action with the service person stating my car should be done by close of business. At 4:20 pm no one had called me about my car, so I called service. Yet again, it would not be ready for pick-up after 3 days. So pick-up is not until the 4th day. 4 days without a car and no apologies/explanation. Very poor customer service. I will not bring my car back to Wilkins. read more

My wife and I bought a 2018 Elantra Sport from Wilkins and have had great experience with both the sale back in Jan 2019 and with service for oil changes and routine maintenance many times since. Today I went there to get a key fob battery replaced after being scammed by McGrath City Hyundai for the same operation paying $15.49 for the battery change only to have the same low battery warning show once I got home. I only chose McGrath because it was slightly closer for my longer drive from the South Loop in Chicago where I live. I went today and had great service for a fraction of the price ($4.59) for a battery that worked and friendly service. It was both a small and huge thing that won additional loyalty for customer service and technical competence for maintenance issues. Go here for any Hyundai repair issue. read more

The service department can't be trusted. Take your business to another dealer. You will be happier in the long run.

My 18yr old daughter and I went to Wilkins last week to purchase a used 2017 Honda Civic. I was aware of the going interest rate for my stellar credit score and we were putting down 50%. They first tried to push a 7.9% financing at us. We eventually got them down to 5.25% which was still high. The only negotiating they would do was $500 off. Despite being told the car had been there 45 days and was soon to go to auction. They refused to comp front mats and the windshield was cracked and we'd have to return to have it fixed. After all that nonsense we were then told they forgot to add my daughter as a go buyer! Really ? 3 bank tries for financing two seasoned salesmen and they claim to have forgotten! When they finally added her the bank then denied the loan!!! Really!?!? I can only assume foul play here. Went two days later to Napleton Kia and had a wonderful experience! 3.25% with both of on the loan so she can build her credit and purchased a brand new Kia for a few bucks more than what we would have spent on the Honda. Crooks at Wilkens!! read more

My name is Jessica, I went to Wilkins Hyundai with my son's grandmother Aida about 6 months ago to purchase a Hyundai Tucsan 2017 to be exact. She needed a new car after a total loss. We purchased the car together. I handle the talking she made the purchase. 3 weeks after the purchase she had taken the vehicle in because it was stalling after a certain speed limit was hit. Of course there was nothing wrong with it and it was returned back to her. When she went herself she was treated so badly even by the man that sold her the car. I'm thinking it's do to her broken English or the fact they were going to take advantage of an elderly woman. Well that is not going to happen with me. I had went there the 2nd time to make sure what ever was wrong was going to be fixed. I did get an appointment yet again with their great service department we waited over a month and a half for the car to be looked at. Come to find out it is the turbo which we already knew because we had a second opinion the day after we received the car back from her initial visit. Now tell me how you did not know it was the turbo after the first check. The car had low miles and an elderly woman who had probably put no more than 75 miles on it after the purchase blew the turbo. Here is what I think. I think they sold her a sh$$$y patch job on a used car. In hopes it would last past warranty. Never the less the turbo was fixed. Her car was at the shop over 2 weeks. At this time there are no loaners because of car shortage and dealers selling their loaner to keep a float. Wilkins Hyundai tells Aida we will pay you for your rental. It has been about 2 months now. Are the taking advantage of the elderly or of a woman that speak broken english. Who knows but its unfair. Morally and ethically. How dare you?. Either one is not right. I have given them multiple chances to unwrite their wrongs and they have not. Do not go here unless you want to be treated like crap. Sincerely a good hearted woman looking out for another. read more

DO NOT UNDER ANY CIRCUMSTANCES BUY A CAR HERE!!!!!!!!!!!!! They will royalty screw you over. I bought a new 2020 car from them and it has been nothing but problems that they are refusing to address or fix. The car sounds like a jack hammer and will suddenly die in traffic while I am driving it. I have brought the car in to be looked at twice and they keep telling me it is fine. Now I'm no mechanic, but any moderately sane person could figure out something is wrong with the car by listening to it. Both times I brought the car in they refused to give me a loaner. The first time I got my own rental that I was told I would be reimbursed for and never was. The most recent time they suggested for me to bring the car in, they once again said they couldn't supply me with a loaner, even though I am having to bring my car in again because they did not address the problem on my previous visit. The service department has handled the whole thing horribly. They do not have the slightest clue how to implement any sort of service recovery. I put 16,000 dollars down on the car in good faith, which was a big mistake on my part, but you live and learn. I am so disappointed in how they run their business. They got their money so my needs as a customer are no longer important. Please do not let this happen to you. SAVE YOURSELF THE HEADACHE AND DO NOT DO BUSINESS WITH WILKINS HYUNDAI!!!!!!!!!!!!!!!!!! This is my second and final review because I care about the safety of the public unlike Wilkins Hyundai of Elmhurst. I had repeatedly taken my vehicle to them informing them that something was definitely wrong with my engine. My car had even shut off in traffic twice, just completely died mid commute. Mind you, it is a 2020 vehicle and it was 2021. My concerns were ignored at ever attempt at resolution. I decided to take my car to a different dealership. I went with Hyundai of Lincolnwood. TOTALLY DIFFERENT EXPERIENCE. They were reassuring and thorough. I explained what I had been through with Wilkins of Elmhurst and they wanted to make it right. They ended up diagnosing that I needed an engine replacement due to a recall that could have resulted in my car lighting on fire. Wilkins Hyundai of Elmhurst didn't have the time or the decency to deal with my legitimate concerns. Please don't give these careless and greedy people your money. They are con artists and they will screw you over any chance they get. They ruined my faith in humanity and my experience of buying my first new car, something that was well earned. I worked my ass off for it and it was nothing but a disaster because of their negligence. read more

Very impressed with the location in the layout of the building but beware!!! Do not trust their online price or the price any sales rep is you over the phone you will be charged thousands and thousands of dollars over the price online... also after being told come on in we will give it to you for this price..... also be careful the sales manager (Nick Corner) we'll tell you to "F" off if you seem upset with some fees that were not mentioned. read more

Terrible and unreliable service. They had my car for months and I am still working on getting warranty money that's owed to me from June of 2021. The store manager is rude and dismissive. Not to the quality of the vehicle, I'll never buy another Hyundai vehicle again. What a lemon. 50k miles and I've already needed a new transmission shaft, A NEW ENGINE, new latch for the doors, new emergency brake system... you have to be kidding me. Garbage all the way around. read more

Don't believe the BS one star reviews written by Yelpers that have never been here and only have one or 2 reviews and 100 yelp friends, that is a group of losers that write negative reviews to hurt business. First time here for an issue w/our vehicle, yes, like every other business they are short handed so be patient. Nice comfortable waiting room, excellent service department. I was told they were short handed and may take 2 hours, I understand that. About 2 hours after my appointment (I was 30 minutes early) our vehicle was ready. They also washed it and cleaned the windows and dash inside. I did talk to the man and lady at the counter where you check in just shooting the breeze with them, very nice people. Also, I went to look at some of the new Hyundai vehicles and I did not have sales vultures descend on me so had a nice pleasant experience looking at new and used vehicle. We did not buy our Hyundai from here because at the time they did not have the model and color we wanted, we bought it from a different dealership. I would for sure go back here for service and when time comes to buy another car, would go here read more

BEST dealership we've been too. My husband and I have been looking for a while and man did we get lucky. Jim Minogue was amazing. But not your typical "car salesman" straight forward and no pressure sales at all. He told us the facts then gave my husband and I time and space (which isn't a common thing at dealerships) to make our decision. I will be sending everyone we know to this dealership. Thanks again! read more

how do you find out the owner????? nobody knows... want to contact about my warranty.. and experience ... nice staff.. but too many process issues... someone needs to give me answers read more