1. Wilkins Hyundai

0

Elmhurst, IL

Cancel

Open app

Search

Wilkins Hyundai

2.3 (31 reviews)

Wilkins Hyundai Photos

You might also consider

Recommended Reviews - Wilkins Hyundai

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Natalie G.

I purchased my 2019 Hyundai Santa Fe in December 2020 and wanted to share my recent experience with others who are considering getting a Hyundai. In the past few weeks I have begun to notice the paint off of my hood begin to chip. I was informed at a local auto body shop that the original paint job was done insufficiently. I brought my car into the Hyundai service to see if they would cover the cost of the repainting. They informed me that they would not since I am not covered by the warranty and that there is nothing they can do to help. After gathering some information and weighing my options I learned that "paint chipping" is common among Hyundai models and that I'm just one of many Hyundai owners that have dealt with this situation (countless Reddit posts on this) and that there is even a class action lawsuit relating to this problem. Shame on Hyundai that they will not in good faith correct a problem which is the result of their own error. The approximate cost to repaint your hood at an auto body shop is $800. However if I go ahead and pay for this, who's to know if paint won't start chipping off another area of my car next and I'll have to go through the whole process again. I wholeheartedly do not recommend buying any type of Hyundai.

The obvious dust on top of the "changed" part.

See all

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 3
Thanks 0
Love this 3
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Steve F.

Steve F.

Helpful 0
Thanks 0
Love this 0
Oh no 1

1 year ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0
Photo of Jay S.
0
49
102

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

My car was in for repair had oil change and inspection on car did a great job fast and to the point

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

4 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of DJ L.
0
757
16

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Wilkins Hyundai

You might also consider

Elite Car Outlet - My Lincoln town car Jamie sold me

Elite Car Outlet

(50 reviews)

After issues Elite Car Outlet of Elmhurst IL…read more Made the situation right and issued a full refund. Apologies where made and I will write it off as a mistake made and lessons learned. Thank you everyone for the help.

We purchased a car from this dealership for $4,100, only to discover that it was hazardous to drive…read moreafter just two weeks due to longstanding issues with the subframe. The car sat at the dealership for weeks while the owner, Ted, offered just $700 toward a repair that would cost approximately $3,000. I was given the runaround for weeks until I ultimately had no choice but to have the car towed. What makes this experience even more upsetting is that I saw at least three other parents shopping here with their kids for their first cars. I was charged an additional $1,000 in registration and tax-related fees, bringing our total out-of-pocket cost to $5,100. Now, we are left without a car and out thousands of dollars. Please take a mechanic with you if you choose to shop here, and proceed with extreme caution. Especially if you are buying a first car for your child, do your homework and get the vehicle thoroughly inspected before handing over your money. I learned this lesson the hard way, and I would hate for another family to go through the same experience. In my opinion, this dealership operates with an old-school approach to selling cars that leaves buyers vulnerable. Do not make the mistake I made. Protect yourself and your family.

McGrath Elmhurst Toyota

McGrath Elmhurst Toyota

(321 reviews)

A little over a month ago, I left Elmhurst Toyota a one-star review after a frustrating experience…read more I never expected I'd be coming back to write this review, but I'm genuinely grateful that I am. What happened next completely changed my opinion of the dealership and showed me why Elmhurst Toyota has earned such an outstanding reputation. After calling the dealership twice for an out-the-door price on a 2026 Toyota RAV4 XLE Premium, I was told someone would call me back. Unfortunately, that never happened, and I was ready to take my business elsewhere. The very next day, I received a call from Joe, one of the sales managers. From our first conversation, it was clear that Joe genuinely wanted to make things right. He took the time to understand what had happened, looked into the situation himself, acknowledged that the dealership had made a mistake, and sincerely apologized. That level of accountability is rare, and it immediately changed my perspective. The RAV4 I wanted simply wasn't available anywhere. The exact model, color, and options I wanted couldn't be found. Rather than asking me to settle for something else, Joe got to work. He stayed persistent and ultimately made it possible for me to order the exact vehicle I wanted, something I honestly didn't think was possible. Over the next month, Joe called or texted me regularly with updates, so I never once had to wonder where things stood. He kept every promise he made and completely transformed what had started as a disappointing experience into one that exceeded every expectation. When Joe called to tell me my RAV4 had arrived, much sooner than I expected, I couldn't wait to pick it up. Melissa from Sales made delivery day unforgettable. Before I even arrived, she sent me videos of my new RAV4, making the excitement feel real long before I walked through the doors. When I got there, my car was waiting with a bow on it. This was my very first brand-new car, and you only get that experience once. Melissa made sure it was every bit as special as I had imagined. She was warm, genuine, and incredibly kind. Within minutes, I felt like I had known her for years. She never pressured me into purchasing anything beyond what fit my needs or budget, and she made the entire process feel easy and enjoyable. Then I met Andrés, Product Specialist "Genius". As a fifth-grade teacher, I appreciate great teaching, and Andrés was exceptional. He patiently walked me through every feature of my RAV4, answered every question without making me feel rushed, and even continued helping me after I brought my car home. His patience and kindness turned what could have been overwhelming into something I genuinely enjoyed. Finally, there was Jack in Finance. If you've ever dreaded the finance office at a dealership, Jack will change your expectations. He was friendly, honest, and refreshingly low pressure. He took the time to explain everything clearly and helped me choose what was right for me, not what would simply cost more. Looking back, what stands out most isn't that Elmhurst Toyota corrected a mistake. It's how they chose to correct it. Every person I worked with shared the same professionalism, kindness, and genuine desire to help. That tells me this isn't about one exceptional employee. It's about a dealership whose culture is built around taking care of its customers. Before shopping for my RAV4, I spent a lot of time researching Toyota dealerships, and Elmhurst Toyota consistently came highly recommended. After this experience, I can honestly say they have earned every bit of that reputation. I live in Naperville, and Elmhurst Toyota is not the closest dealership to my home. That no longer matters. I'll gladly make the drive for every service appointment, and when it's time for my next Toyota, I already know where I'll be going. Thank you, Joe, Melissa, Andrés, and Jack. You didn't just earn a five-star review. You earned my trust, my future business, and my sincere gratitude. Thank you for making my first brand-new car an experience I'll never forget.

Terry and Vlad made purchasing a car a breeze. it took a while for our car to be built, but terry…read morekept us informed the whole time and facilitated pick up and after purchase additions. Thank you!

Elmhurst BMW

Elmhurst BMW

(191 reviews)

**Update July 2026: Joe Svoboda has once again delivered an outstanding experience! He helped me…read morefind an exciting vehicle, and the entire process was nothing short of exceptional. From finding the right car to making sure every detail was handled perfectly, Joe went above and beyond. He stayed well past his regular hours to ensure everything was executed smoothly. I was only able to arrive after work to pick up my vehicle and his associate Mariela also stayed late to give me a thorough, personalized walkthrough of all the car's amazing features and technology. Their patience, professionalism, and genuine excitement made the delivery feel truly special. I've worked with many dealerships and sales professionals over the years, but Joe consistently stands out. He creates an elevated, personalized experience every single time and makes you feel like a truly valued customer. I couldn't be more thrilled with my beautiful new 840. Big thank you for another exceptional experience! **Original review April 2025: We had the most incredible experience from start to finish... Joe Svoboda ensured a flawless transaction for us on a very special vehicle with stunning red seats! Moreover, he went above and beyond to bring the red bow to our house (on his own time!) to deliver the extra special surprise... He also took the time to answer questions and customize all the options/settings to perfection. I've been a loyal customer for years and have generally had a great experience with the brand, but Joe exceeded each and every expectation. Thank you - we are very grateful!

Recently purchased wheel emblems from BMW of Elmhurst and waited about a week for shipping. When…read morethe order arrived, only one emblem was included, despite the product listing clearly showing four emblems. The listing was extremely misleading. What I received did not appear new, came with no original packaging, and looked like it had been torn off from another surface. This is not what I expect when ordering parts from an authorized BMW dealership. Buyer beware.

Honda On Grand - Honda Accord Hybrid for sale in Elmhurst, Illinois

Honda On Grand

(260 reviews)

We had been looking for a car for weeks. Calling dealerships that made false promises of the cars…read morethey had didn't have in stock or trying to sell us the color we didn't want. It was so much work and such a horrible experience for my dad buying his first new car as a treat to himself since he's going to finally retire. We called Honda and Peter Farion took care of us from beginning to end. He was prompt with his communication, respectful, easy to work with and ultimately everything he said became a reality all in a few days. Even Daniel Razo in finance made it the easiest, quickest experience I have ever had in 40 years. Thank you Peter and your team at Honda who truly made the dreadful experience of buying a car enjoyable! Highly recommend!

If you are planning to shop for a car here, I strongly encourage you to look elsewhere due to a…read morecomplete lack of transparency and unprofessional customer service. My husband and I were comparing out-the-door prices across several dealerships. When I called this location, I spoke with a salesman named Vince. After providing the Stock Number as requested, he said he will return my phone call with the out-the-door price. He called me back and gave me a verbal out-the-door price over the phone. When I politely asked him to email me a written breakdown detailing what fees were included, he outright refused, stating that he "would not help me shop around" and repeatedly refusing to provide any details in writing. Denying a customer a written price breakdown is a classic high-pressure tactic designed to trap buyers and avoid accountability. When my sister followed up with management to report the hostility, the dealership eventually texted a price--complete with a high-pressure 24-hour expiration window--and a follow-up text from management asking if they could help. By that point, the trust was completely broken. Car buying is a major financial decision, and transparency should be the baseline. Treating prospective buyers with hostility for simply asking for a written quote is unacceptable. Save your time and take your business to a dealership that respects transparency.

Ed Napleton Kia of Elmhurst - Contact of service director

Ed Napleton Kia of Elmhurst

(51 reviews)

I just bought a New Kia Telluride last Friday, and I want to say that I'm more than happy with all…read morethe staff at Napleton Kia of Elmurst who helped me with the purchase of my vehicle.  Jose in sales was very helpful from start to finish, and Marco in financing answered all the questions that I had. The managers are professional and always making sure that we, as customers received good service and attention.  I'm recommending this dealer to friends and family 10/10.

This was, without exaggeration, the most stereotypical bad car-dealership experience I have ever…read morehad. It was so comically on-the-nose that I am genuinely surprised our salesperson did not have greasy slicked-back hair. We came in and were very upfront about our situation, our budget, and what we were trying to accomplish. Instead of that honesty being met with respect, it felt like they immediately treated it as an opportunity to see how much they could get away with. Despite our credit scores being in the excellent range, they presented financing on a brand-new car at approximately 13% interest and actually tried to characterize that as a low rate. Worse, the rate was not presented transparently. It felt buried in the numbers, as though they expected us not to notice it, understand it, or be capable of doing the math ourselves. Every boundary we set was pushed past. When we decided we were done and wanted to leave, getting our own key back became an ordeal. We had to ask multiple times before we could finally get it returned. Meanwhile, our salesperson repeatedly told us he was going to "fight for us," go back to the sales manager, and see what else he could do to make the deal work. We had already made it clear that we wanted to leave. In retrospect, we probably should have walked out much earlier. One of the biggest red flags came when our salesperson told us he would keep our target monthly payment from the sales manager because, according to him, the sales manager would use that information against us. That should have told us everything we needed to know about how this dealership approaches negotiations. The entire experience felt adversarial, manipulative, and deeply disrespectful. It was exactly the kind of car-buying experience people complain about when they talk about dealerships playing games with numbers, wearing customers down, and trying to keep them at the table long after they have said no. What made it even more striking was that we went to another dealership afterward and had the complete opposite experience: transparent, respectful, informative, zero pressure, and genuinely pleasant. The difference was night and day. I would not recommend Elmhurst Kia to anyone based on our experience. If you do choose to shop here, read every number carefully, calculate everything yourself, do not let anyone focus you only on the monthly payment, and be prepared to walk away. I also have to say that, after our experience, I was genuinely surprised by how overwhelmingly positive the Google reviews are. Obviously I can only speak to what happened to us, but our visit could not have been further from the experience those ratings would lead someone to expect. We will never return.

Ed Napleton Kia of Elmhurst - "Zeus"

Ed Napleton Kia of Elmhurst

(424 reviews)

Went in for an oil change and was told there would be a wait due to being backed up and short…read morestaffed. However, I was out within an hour and received excellent service with clear communication. I'll recommend Ed Napleton Kia of Elmhurst to anyone looking for quality service or to purchase a vehicle.

Here is the revised Option 1 with that interaction seamlessly integrated:…read moreAvoid this dealership at all costs. I made an 11:30 AM appointment to look at a Kia Carnival SX in Ceramic Silver, but when I arrived, the car wasn't ready and I was forced to wait 30 minutes just for them to bring it around. After test driving with Lance, I was ready to buy. Their website listed the vehicle at $48k--significantly lower than the $50k-$51k market average. However, this turned out to be a classic bait-and-switch; that price only applied if you qualified for every single stackable discount (loyalty, military, etc.), which was incredibly misleading. When I tried to negotiate, they initially refused. I walked out, only for them to magically meet my price after "checking with the manager." We shook hands on the deal, and I explicitly re-confirmed the 2.9% APR based on my top-tier credit score after agreeing on the price. The final straw came in the finance office. When reviewing the final paperwork, I noticed the interest rate line was missing. When I asked the finance guy to confirm the 2.9% APR, he casually informed me it was actually around 6.8%. When I called him out, he blatantly lied and said, "We told you about the APR," before claiming I had to choose between the price discount or the promotional rate--something never mentioned during negotiations. They kept me there for nearly four hours, clearly trying to wear me down into signing a bad deal. They are disingenuous, manipulative, and completely untrustworthy.

Wilkins Hyundai - car_dealers - Updated October 2026

Loading...
Loading...
Loading...