Here's the way these people work: you call, get an answering service, they take all the details from you, promised me the tech would call "that night" (Tuesday) or if not, wed. am. I asked them *specifically* if they service my area, they assured me they did, and that they also took care of the problem. No call came, called Thursday, got the answering service who knew nothing about my previous call; they said they don't keep records. This time I left just my name and number and waited for a call back.
The guy calls me to tell me they don't service the area, let me know he NEVER intended on calling me back because "he doesn't have time." Here is a quote from a text he sent when I said I was going to write this review:
"...We get 30-40 calls a day for stuff we don't or can't handle, and I cannot possibly call everyone back, nor can I instruct our answering service to be able to be prepared for every scenario"
This is shoddy work and reflects their attitude towards their customers--of course it is their job to make sure everyone who calls gets a call back, especially when you are a business that takes care of removing wildlife.
What a novel business ethic! Take your issue to people who actually care about their customers.
Added here: these people disguise themselves with another name/another website/ a different phone number! DO NOT CALL THEM!!!
This is the other website: Calling their business "Carolina Wildlife removal"--posting this review there too.
https://www.carolinawildliferemoval.com/ read more