Terrible service. In addition the $150 pair of cleats I bought my son had a very small mark on the…read morelaces from when he tried them on and the store refused to return or exchange them for a pair that fit my son better.

The young guy who helped us was friendly and knowledgeable picking out shin guard holders for my…read moredaughter. cool shop.

I literally would wear a Franks Pro Shop shirt every time I bowl - that's how good they are…read more Long story short: I had a ball I felt wasnt working right. Wasn't consistent. Turns out - thanks to the guys at the shop - it was drilled completely wrong for how I bowl. Franks took my original ball, plugged and re-drilled (graciously) to get the right track so I could get the ball I just purchased, drilled correctly. Oh, and they got me a 'better' ball because the pin distance on the one I bought online was not so great. Old ball drilled correctly, new ball exchanged AND drilled correctly - all for the price of one drill. I will drive the hour it takes from now on just to not only get a ball drilled, but to also chat and ask questions to help me be a better bowler. This place is where you should go and I will still wear that shirt if they had one.

I had a great experience with Daniel when purchasing my new bowling ball at Frank's Pro Shop inside…read morethe Rocklin AMF Bowling center. It's been years, but now that I'm in a retirement state of mind, I know I'll also be buying my next bowling ball from Daniel again. Thank you for your friendly good service.

The fever here was not infectious. I was looking for some Giants gear representing the team's World…read moreSeries win and the selection was really shabby. The sales people were pushy. I couldn't even whisper about a purchase I was debating without someone hovering over my shoulder. Finally, if you are on any sort of budget, look for your gear elsewhere because the markups here are ridiculous. I know sports gear in general is expensive, but $14 for low-quality socks or a shot glass?

Terrible customer service. Went to return a jersey and they would not return. Never was it…read moreexplained that jerseys over a certain value wouldn't be returned. Not mentioned during original purchase or labeled on the receipt. Too expensive and poor selection. Will not return.

Absolutely personable, professional, caring service from Porter despite the amount of customers…read moreand he being the only cashier at the front check stand !

Service is seriously lacking. Walked into the store with an employee right by the door, instead of…read morea traditional pleasant greeting, I was given a snarling glare as if my presence interrupted her afternoon. As I walked to my desired department, I saw another employee who also did not greet me or ask if any assistance was needed as I held shoes in my hand. Rather than say hello, he walked behind me (narrow aisle) and into the employees only area twice without saying a single word. I sought out a third employee to help me with grabbing a pair of shoes from the back. Her tone and body language made it seem as though she was above helping customers and was frustrated that I asked her for help. Her tone was extremely short and snappy when I asked for a two different sizes to try on. Needless to say I didn't buy the shoes after she handed me the item to try on and walked away.

Promotion gift for the 6th grader. She wants a Jordan. Honor roll... keep that up, we'll get…read moreanother Jordan but I won't give you my mercedes though. Spacious, very friendly store manager. I like this store. Sunrise mall is hardly crowded, hence, it's peaceful to shop... the management of this mall could give this place a boost to bring in the crowd like it is at the galleria.

We got excellent service from this small African American woman who's name started with an A I m…read moresorry I can't remember it. But this is the second time she's helped me. She wasn't pushy or tried to upsell me and was super cool to my daughter helping her choose good quality shoes. Most times I've gone into stores like this I'm overlooked because I don't look like your typical sneaker head but A was on the ball and again really cool.

I'm clearing out a house of a late uncle... he has a lot of sports equipment. I thought I might be…read moreable to sell some stuff here, so I dropped by. Wow! They have a LOT of sports equipment! You name it, they've got it. I was overwhelmed with the selection they had... which is GREAT if you want to buy something, not quite as great if you want to sell something because they're in a position to be (and actually, at this point, MUST be) pretty picky about what they buy for resale. Obviously, they're not going to want to shell out $$ for something they don't think they can sell relatively quickly at a profit, so it's definitely a supply and demand kind of thing. Makes sense. If I was in the market to buy something, I'd definitely drop by.

I drove all the way from Davis and I'm so glad I did! I recently started playing soccer again and…read moreneeded a full set of gear. Play it Again Sports had everything I was looking for at such affordable prices. I found an amazing pair of cleats for just $13 and a pair of shin guards for $3! The selection is huge and I love how the store is organized by sport as it made everything super easy to find. Tons of great options for all levels of athletes. Highly recommend checking it out!

Well, good evening I would like to give a special thank you and appreciation to Mrs. Victoria. I…read moreappreciate you taking the time to be very patient with the public and just with my daughter with the shoes. I appreciate you. You never complain. You never got upset and you didn't show you were retired. I just wanted to say thank you and I'm going to give you a compliment on Google reviews. I pay customer service, especially when you spend money and people take the time and be patient and you were very patient and you took your time out and I appreciate that. Thank you very much. My name is Andy and I will be contacting corporate and let them know of your awesome customer service. Thank you.

Had to make a quick stop at Big 5 to buy something in a hurry. Staff with a name of Fynn was very…read morehelpful, he immediately guided us and offered access to the fitting room. Store is very clean and organized. My son was able to try on and change quickly, and we were in and out within five minutes. Everything went smoothly and efficiently. Great customer service.

Was selecting gun cleaning supplies and the cashier told me for $10 more I could get a set on…read moreclearance. Holy smokes what a deal!! It was a $60 set up already on clearance. Now if they would start selling Firearms again, they would get a 5-star rating.

Very well stocked! Friendly, helpful and courteous sales personnel especially Marcel the manager…read moreand cashier Melanie! Location is right across KP Int'l on Folsom but be aware, lots of trees hide the sign to the store!

Alberto at Fleet Feet in Folsom was extremely helpful in walking me through the differences between…read morethe ASICS Novablast 5 and Novablast 6. I was on the fence between the two, and he shared his personal experience wearing the Novablast 6, along with a clear and honest comparison of both models. He was friendly, engaging, knowledgeable, and never pushy. Alberto has a very consultative sales approach and made it much easier for me to decide which shoe would be the better fit. I'll likely order online since the colorway I want wasn't available in the store, but I genuinely appreciated the time and guidance he provided. Great customer service.

I had brought my mom earlier this year to get Shoes in elk Grove, California out of Fleet feet. My…read moremom is a fragile, diabetic and geriatric, and I noticed that she had really worn through the shoes so while shopping in Folsom, I spotted a fleet feet on my map And told her I was buying her a new pair of the shoes they fit her for earlier this year, the neuropathy and her feet is pretty bad. I told my mom I'd have them look up her measurements and we would get the same shoes we got before. This was the first fleet feet. I've been in that had more employees than customers, but after my experience, I completely understand. I went in and I ask a gentleman in a navy sweatshirt. I believe his name was Justin, but I was so upset when I left. I'm not quite sure if his name was Justin. He was a young kid under 25 with a navy shirt on. I ask him if he would look up my mother's account by her phone number. He said they only do email but he would try the name we went back-and-forth a lot. We tried my name, etc. I finally said let me go out to the car and get my mom's email address as she was waiting in the car for the shoes before I could do so the gentleman says to me that the computers between the fleet fees are not linked so it wouldn't matter unless I bought the shoes there which I found odd because I've gone to other fleet feet and they've been able to find my account so I could get the exact model of shoe that I had purchased before At this point, Mr. Navy man was finding this pretty freaking amusing and I was not. I said look I just like to buy my mother a pair of shoes and I'm sure there's something that can be done to figure out which shoes she had before they were either unwilling or unprepared to help with this situation which could've been as simple as calling up the elk Grove fleet fee to find this information so that the owner of this fleet feet could make a sale because I was ready to purchase a pair of shoes. Not only was the boy and his friends also working in the store finding this incredibly amusing I am not. I am sorry for the owner of the store because not only will I tell others about the store. I will never go into the store again and I have already contacted fleet feed corporate to let them know about my experience This store seem to be stocked with a lot of young people with no oversight and again I found it very odd that there were so many readily available employees as usually a fleet fee on the weekend is not for the faint of heart. There are usually so many customers in there, but I get why they were not in the store given my experience I was given the card for a manager named Rachel, but at this point, it doesn't matter because I would never step foot in the store again

My son ( age 7 ) was soooo excited to get a new bike with his birthday gift card $. We started at…read morethe Roseville location and sadly the only bike that fit him was already sold. They told us Folsom location had 6 of them. So we drove to Folsom ( 38 mins away ). Went to the bike section, saw a red version of the bike that fit him. Already sold! I asked the store clerk why I was told there were 6 here but none out except the sold one. Dee ( sales person ) was so kind. They said, well, we do have them but they are all in a box because I just scanned them in. If it's "the bike" then how about I ring you up and suddenly it becomes an order but just a shelf restock. I will gladly quickly put it all together so that it's safe and fully assembled for you to go home today. 30 mins later we rolled out with one VERY happy kid and parents !! Dee was a lifesaver on so many levels! Thank you for caring like you did today !

Im surprised this place even has 2 stars. Zero help and the employees have no idea on products…read more Don't waste your time here. The web sight doesn't reflect whats actually in stock.