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    Wild Moon

    5.0 (7 reviews)
    Closed 10:00 am - 7:00 pm

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    Services - Wild Moon

    Sugaring

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    1 month ago

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    11 months ago

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    4 months ago

    I love her! will be going back for all my facial an sugaring needs. cool cozy vibe and a lovely person.

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    7 months ago

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    3 months ago

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    1 year ago

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    7 months ago

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    Bella Grey Medical Spa - Before and after photos of a woman who received Botox injections

    Bella Grey Medical Spa

    (43 reviews)

    $$

    Emily is awesome! She's friendly, helpful, honest, and fair! I've made Bella Grey Med Spa my go-to…read moreplace and so grateful to Emily and her staff for making me feel welcome and taking such good care of me during each visit!

    It pains me to write this, but here you go..... and a bit long…read more Bella Grey Medical Spa! If you do AI on what a Medical Spa is, this is the definition: A medical spa, or med spa, is a hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments performed by licensed medical professionals, such as physicians, nurses, or physician assistants. 'These services are supervised by a physician' and go beyond traditional spa services by utilizing advanced technology for a range of non-surgical aesthetic and rejuvenation procedures like laser treatments, chemical peels, and injectables. So my first question/concern/issue is that 'these services are supervised by a physician'. This is most definitely not a Med Spa that is supervised by a Physician. Emily's credentials are MSN, APRN, FNP-BC. Clearly not MD, DO, anything that would indicate Physician supervised. So, IDK? What do you think? So let's move on to that it is a 'hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments'. I dare that you to go here and think that any treatment you have feels relaxing. Like wow, Emily, the owner does not give off a relaxing vibe at all. In and out in 15 - 20 minutes. Please tell me, absolutely not that. Relaxing? Definitely not. And let's move on to my last treatment. $10/unit botox special! Wow, she absolutely over injected my forehead, I had welts and had a Botox headache for 3 days. Have never had that in all the times that I have had Botox (30 years+). And the IPLs I have had are joke. It's just zap, zap, zap - I think 3 minutes? Others that I have had provided numbing cream before and gave 2 - 3 passes. I bought a 6 IPL package, did 4 - what a mistake. So I am 65, not that that matters - but for 30+ years I have been doing Botox, IPLs, Sculptra, Fillers, had a Face Lift, Eye Lift - you name it, I have done it. Am I vain? Absolutely! (just wait until you're 65, ha!) So, Emily will come back and say that I am the worst patient, that I asked a question over the phone if I could do an IPL and Botox on the same day. She will say that I was argumentative, that I yelled at here (I absolutely did not). She will say a lot of things.... but IMHO - take your time with your patients, just saying. I would also like to add that I have been in Healthcare for my entire career. 45+ years. This is not a place I would recommend or refer to friends. Clearly there are a lot of options in Reno, in town, find someone that is compassionate, understanding of your needs and takes time to give you what you need/want. Obviously you are paying out of pocket - so yeah, do your research! Now reading Emily's response, these are now my words/my response: I was never rude, I did not yell at her, I was most definitely not slurring, omg! I just asked a question on the phone. Could I do Botox and an IPL same - she responded and I booked my appointment for an IPL and Botox. That clearly did not go so well. She wants to keep on with the banter, make me look bad (why would you do that to a patient) I'm good and I know that I would never go back to her! So any of you that are in your 50s/60s as I am - I don't think Emily is the right person for you, I think she's early/mid 40s-ish?..... Look for someone that understands you, your age, takes their time with you. And this is an interesting response, right? 'Again, please stop. I have several witnesses to your belligerent phone calls where you are incredibly rude, slurring your words, and asked to no longer be a patient here. Please stop.' Oh my goodness! Please get over yourself! Yup, please provide those several witnesses, really? Honestly, who would say that? I will say the same to EMILY! You are a Healthcare Provider that is not compassionate, completely Rude, completely and truly all about you. So yeah, Please stop! Yowza! At the end of the Day, why would you want to go to a Provider that feels like they need to blast their patients? Emily is self absorbed/all about herself. So done!

    The Refuge Spa

    The Refuge Spa

    (134 reviews)

    $$$

    Downtown

    I had an amazing pedi day at the Refuge Spa! My nail tech, Alison, was incredible and helped make…read moremy "me" day that much more wonderful! This is now my new go-to for mani/pedis. Can't wait to go back for my next self-care adventure!!

    Prior to Christmas I booked a "Pedi Party for Two" for my mom and I. It was described on their…read morewebsite as a: Side-by-side treatment with softening soak and scrub, followed by nail care, trimming, buffing, and gel polish. Includes a bar beverage and a chocolate lava cake. Most of that was true, but I have to admit it was the chocolate lava cake that secured the appointment, because my mom is a chocoholic... and it was the chocolate lava cake that was neither offered, nor received. The staff was lovely and the nail technicians were competent, but the overall vibe was lacking. If there was music on, it was too low to hear. The central view was of a wall hanging fountain that was dirty and had a power cord hanging over the top of it. We opted out of gel polish, for personal reasons, and were fairly astounded at the slim pickings for regular polish... not even a basic, classic red was available (and that's what we were there for, at Christmastime). Lastly, because there were appointments stacked right behind us, understandably at the time of year, we were dismissed in flip flops. I was surprised there weren't drying lights available to us to wait under until our polish dried, in another area so the pedicure chairs could be evacuated and made ready for the next customers. It felt very slipshod to be walking my 75+yo mom out of the resort, in December, in barefoot and sandals. Because she was cold, she put her shoes on before exiting and messed up her polish. I know this isn't exactly the fault of the nail salon, but had we been given drying options, it wouldn't have happened. I was asked by the spa, afterward, in an automatic text form, to review my experience. I filled out a review, but I exceeded the allotted characters and was only able to address the lack of chocolate, promised in the price of the service, and the shortage of standard color options in the regular polish selections. It's been eleven days since our appointments, I understand Christmas happened between then and now and took that into account, but I have been surprised that no one reached out to address my dissatisfaction in the pricey package. Had I been contacted by the spa to simply acknowledge my concerns, I would have kept my review private.

    Wild Moon - sugaring - Updated May 2026

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