Gina was a no-show the day of my event.
I ordered custom cupcakes for a birthday party and requested delivery to the party location, which I paid extra for. Prior to the event everything was confirmed and all the details finalized in the invoice (total was ~$270), and I paid the 50% deposit.
The day of the event I noticed the delivery was running a little late, and tried to message Gina to ask where the cupcakes were. I received no communication whatsoever, Gina was not responding to email, phone, or instagram dms. I never received the cupcakes, which were supposed to be the highlight of the party.
It was such a crushing disappointment, I was so excited about these cupcakes and I was telling all my friends about it, only to be ghosted by Gina the day of the event. There was no communication, and I didn't have time to prepare an alternative. I celebrated my 30th without any cake.
This is absolutely no way to run a business.
Gina followed up the next day apologizing that there was "confusion" around scheduling, which doesn't make sense since the time, date, and location were all listed clearly on the invoice. On top of that there was no explanation as to why I couldn't reach her.
Please think twice about ordering from here, this business is extremely unreliable. read more